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Thesis project management quality

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Behnam Neyestani , Joseph Berlin Juanzon

Since past two decades, ISO 9001 standard has shown its capabilities to lower cost, increase productivity, and satisfy stakeholders (customers) in the organizations. Although ISO 9001 standard has proven its benefits to different sectors in all over the world. But there is still debate among researchers and practitioners concerning the usefulness of applying ISO 9001 in construction projects. However, it seems that among different methods, quality cost analysis is an excellent technique to indicate how much ISO 9001 is able to improve effectively quality performance, and reduce costs in the projects. Thus, the main purpose of this study is to assess the effects of ISO 9001 implementation on quality cost in construction projects. For this aim, a literature review was conducted to design a structured questionnaire in a sample of the 67 respondents from ISO 9001:2008-certified projects of large-scale (AAA) construction companies in Metro Manila, Philippine. As a quantitative research, the inferential statistics analysis used to test the hypotheses of this study. Lastly, the results reported that ISO 9001 standard significantly affects the reduction of quality cost within construction projects in Metro Manila, Philippines.

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Milan Vuckovic

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Quality Assurance in Higher Education: The Role of Students

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  • First Online: 03 June 2020
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thesis in quality management

  • George Meletiou 10 ,
  • Cleo Sgouropoulou 10 &
  • Christos Skourlas 10  

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 12149))

Included in the following conference series:

  • International Conference on Intelligent Tutoring Systems

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In this paper, we propose and discuss a conceptual framework, based on knowledge management and selective literature review, for enhancing the contribution of students in the Institutional Quality Assurance processes (IQA). The framework is related to the design of a mechanism for IQA, which ensures the improvement of the assessment and uses various methods, indicators, and criteria of auditing. The mechanism is supported by an integrated system for the evaluation of the learning practice, and it also includes a subsystem for evaluation based on Social Networking, a subsystem of learning analytics, and a subsystem for increasing the commitment to the IQA.

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Department of Informatics and Computer Engineering, University of West Attica, Egaleo, Greece

George Meletiou, Cleo Sgouropoulou & Christos Skourlas

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Vivekanandan Kumar

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Meletiou, G., Sgouropoulou, C., Skourlas, C. (2020). Quality Assurance in Higher Education: The Role of Students. In: Kumar, V., Troussas, C. (eds) Intelligent Tutoring Systems. ITS 2020. Lecture Notes in Computer Science(), vol 12149. Springer, Cham. https://doi.org/10.1007/978-3-030-49663-0_53

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  18. (PDF) Thesis project management quality

    The project manager must create a quality management plan. The quality plan is created early in the project because decisions made about quality can have a significant impact on other decisions about scope, time, cost and risk. The area also includes quality control and assurance.

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