professional presentation etiquette

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What It Takes to Give a Great Presentation

• Carmine Gallo

Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

• Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

Partner Center

• Apr 16, 2023

34 Presentation Etiquette [A Comprehensive list]

Do you ever find yourself in a presentation, unsure of whether to sit or stand or where to focus your gaze? Or do you wonder whether it’s okay to check your phone or take a sip of water while the speaker is presenting?

You’re not alone! When it comes to presenting, there can be a lot of confusion about what is considered polite and professional behavior.

That’s why we, as a presentation design agency, have compiled a comprehensive list of 35 presentation etiquette tips that cover everything from body language to slide design to audience interaction.

To make it easy, we’ve segregated the presentation etiquette into 3 categories i.e, preparation & delivery, audience engagement & technical & visual elements

1. Presentation Etiquette for Preparation and Delivery

Be respectful of the audience’s time by sticking to the scheduled start and end times.

Test your equipment, such as your projector and microphone, prior to your presentation to ensure that everything is working properly.

Don’t talk too fast or too slow. Speak at a moderate pace and enunciate your words clearly.

Use inclusive language and avoid making assumptions about your audience’s background or beliefs.

Avoid using filler words such as “um,” “ah,” and “like.” They can be distracting and make you sound unsure.

Avoid turning your back to the audience for extended periods. It can be seen as a sign of disrespect.

Keep your body language open and confident. Avoid crossing your arms or legs, as it can make you appear defensive or closed off.

Don’t read directly from your slides. Your slides should support your presentation, not serve as a script.

Use clear and concise language. Avoid using technical jargon or industry-specific terms that the audience may not understand.

Use a tone that is appropriate for your message and your audience. Avoid being too loud or too soft, and make sure that your tone is in line with the overall tone of your presentation.

Use visual aids, such as graphs and charts, to help illustrate your points. But keep them simple and easy to read.

Avoid distracting or unnecessary movements, such as pacing or fidgeting.

Practice your presentation beforehand to ensure you’re comfortable with the content and delivery.

Dress comfortably for the occasion. If you’re unsure, it’s better to err on the side of formality.

2. Presentation etiquette for Audience Engagement

Be mindful of your surroundings. If you’re presenting in a noisy or distracting environment, try to find ways to minimize the distractions.

Be prepared to answer questions from the audience. Anticipate common questions and have answers ready.

Show gratitude to the audience for their time and attention. Thank them for their questions and engagement.

Make eye contact with the audience. It helps to establish a connection and can make your presentation more engaging.

Don’t use offensive or derogatory language, even in jest. It can alienate the audience and damage your credibility.

Avoid making controversial or divisive statements that could cause offense or create tension.

Be aware of your tone of voice. Use inflection and emphasis to help convey your message, but avoid sounding monotone.

Use humor sparingly and appropriately. It can help to break the ice and lighten the mood, but too much can be distracting.

3. Presentation etiquette for Technical and Visual Elements

If you’re using a remote control to advance your slides, make sure it’s working properly and within reach.

Be mindful of your posture. Stand up straight and avoid slouching or leaning on objects.

Use appropriate gestures to help emphasize your points, but avoid excessive or distracting movements.

Avoid using text-heavy slides. Use visuals to help illustrate your points and make your presentation more engaging.

Speak clearly and confidently. Avoid mumbling or speaking too quietly.

Use personal stories or anecdotes to help illustrate your points and make your presentation more relatable.

Be mindful of your facial expressions. Avoid making expressions that are overly negative or dismissive.

Use a clear and easy-to-read font for your slides. Avoid using decorative or hard-to-read fonts.

Be prepared to handle technical difficulties, such as a malfunctioning projector or microphone.

If you’re using handouts, make sure they’re printed out in advance and easily accessible.

Keep your presentation focused and on-topic. Avoid going off on tangents or introducing unrelated information.

Be prepared to adjust your presentation if necessary based on the audience’s needs or interests.

Work with us

As a presentation design agency, we have a team of experts who can help you with everything from design to delivery. So if you need professional assistance with your next presentation, feel free to reach out to us. We’d be happy to make your presentation a success!

Check out our Presentation Design Services .

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How to give a good presentation that captivates any audience

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What are the main difficulties when giving presentations?

How to create an effective presentation, after that, how do i give a memorable presentation, how to connect with the audience when presenting.

If you’ve ever heard someone give a powerful presentation, you probably remember how it made you feel. Much like a composer, a good speaker knows precisely when each note should strike to captivate their audience’s attention and leave them with a lasting impression.

No one becomes a great public speaker or presenter without practice. And almost everyone can recall a time one of their presentations went badly — that’s a painful part of the learning process.

Whether you’re working within a small creative team or a large organization, public speaking and presentation skills are vital to communicating your ideas. Knowing how to present your vision can help you pitch concepts to clients, present ideas to your team, and develop the confidence to participate in team meetings.

If you have an upcoming presentation on the horizon and feel nervous, that’s normal. Around 15-30% of the general population experience a fear of public speaking . And, unfortunately, social anxiety is on the rise, with a 12% increase in adults over the last 20 years . 

Learning how to give a good presentation can dismantle your fears and break down these barriers, ensuring you’re ready to confidently share your point of view. 

It’s the week before your presentation, and you’re already feeling nervous . Maybe there’ll be an important mentor in the room you need to impress, or you’re looking for an opportunity to show your boss your value. Regardless of your countless past presentations, you still feel nervous. 

Sharing your vision and ideas with any sized group is intimidating. You’re likely worrying about how you’ll perform as a presenter and whether the audience will be interested in what you offer. But nerves aren’t inherently negative — you can actually use this feeling to fuel your preparation.

It’s helpful to identify where your worries are coming from and address your fears. Here are some common concerns when preparing for an upcoming presentation:

Fear of public speaking: When you share your ideas in front of a group, you’re placing yourself in a vulnerable position to be critiqued on your knowledge and communication skills . Maybe you feel confident in your content, but when you think about standing in front of an audience, you feel anxious and your mind goes blank.

It’s also not uncommon to have physical symptoms when presenting . Some people experience nausea and dizziness as the brain releases adrenaline to cope with the potentially stressful situation . Remember to take deep breaths to recenter yourself and be patient, even if you make a mistake.

Losing the audience’s attention: As a presenter, your main focus is to keep your audience engaged. They should feel like they’re learning valuable information or following a story that will improve them in life or business.

Highlight the most exciting pieces of knowledge and ensure you emphasize those points in your presentation. If you feel passionate about your content, it’s more likely that your audience will experience this excitement for themselves and become invested in what you have to say.

Not knowing what content to place on presentation slides: Overloading presentation slides is a fast way to lose your audience’s attention. Your slides should contain only the main talking points and limited text to ensure your audience focuses on what you have to say rather than becoming distracted by the content on your slides.

Discomfort incorporating nonverbal communication: It’s natural to feel stiff and frozen when you’re nervous. But maintaining effective body language helps your audience stay focused on you as you speak and encourages you to relax.

If you struggle to incorporate body language into your presentations, try starting small by making hand gestures toward your slides. If you’re working with a large audience, use different parts of the stage to ensure everyone feels included. 

Each presenter has their own personal brand and style. Some may use humor to break the ice, while others might appeal to the audience’s emotional side through inspiring storytelling. 

Watching online presentations, such as TED talks, is an excellent way to expose yourself to various presentation styles and develop your own. While observing others, you can note how they carry themselves on stage and learn new ways to keep your audience engaged.

Once you’ve addressed what’s causing your fears, it’s time to prepare for a great presentation. Use your past experience as inspiration and aim to outshine your former self by learning from your mistakes and employing new techniques. Here are five presentation tips to help you create a strong presentation and wow your audience:

1. Keep it simple

Simple means something different to everyone.

Before creating your presentation, take note of your intended audience and their knowledge level of your subject. You’ll want your content to be easy for your intended audience to follow.

Say you’re giving a presentation on improving your company’s operational structure. Entry-level workers will likely need a more straightforward overview of the content than C-suite leaders, who have significantly more experience. 

Ask yourself what you want your audience to take away from your presentation and emphasize those important points. Doing this ensures they remember the most vital information rather than less important supporting ideas. Try organizing these concepts into bullet points so viewers can quickly identify critical takeaways.

2. Create a compelling structure

Put yourself in your audience member’s shoes and determine the most compelling way to organize your information. Your presentation should be articulate , cohesive, and logical, and you must be sure to include all necessary supporting evidence to strengthen your main points.

If you give away all of your answers too quickly, your audience could lose interest. And if there isn’t enough supporting information, they could hit a roadblock of confusion. Try developing a compelling story that leads your audience through your thought processes so they can experience the ups and downs alongside you. 

By structuring your presentation to lead up to a final conclusion, you’re more likely to keep listeners’ attention. Once you’ve reached that conclusion, you can offer a Q&A period to put any of their questions or concerns to rest. 

3. Use visual aids

Appealing to various learning styles is a great way to keep everyone on the same page and ensure they absorb your content. Visual aids are necessary for visual learners and make it easier for people to picture your ideas.

Aim to incorporate a mixture of photos, videos, and props to engage your audience and convey your key points. For instance, if you’re giving a presentation on anthropology subject matter, you could show your audience an artifact to help them understand how exciting a discovery must have been. 

If your presentation is long, including a video for your audience to watch is an excellent way to give yourself a break and create new jumping-off points for your speech.

4. Be aware of design techniques and trends

Thanks to cutting-edge technology and tools, you have numerous platforms at your disposal to create a good presentation. But keep in mind that although color, images, and graphics liven things up, they can cause distraction when misused.

  Here are a few standard pointers for incorporating visuals on your slides: 

• Don’t place blocks of small text on a single slide
• Use a minimalistic background instead of a busy one
• Ensure text stands out against the background color
• Only use high-resolution photos
• Maintain a consistent font style and size throughout the presentation
• Don’t overuse transitions and effects

5. Try the 10-20-30 rule

Guy Kawasaki, a prominent venture capitalist and one of the original marketing specialists for Apple, said that the best slideshow presentations are less than 10 slides , last at most 20 minutes, and use a font size of 30. Following this strategy can help you condense your information, eliminate unnecessary ideas, and maintain your audience’s focus more efficiently.

Once you’re confident in creating a memorable presentation, it’s time to learn how to give one. Here are some valuable tips for keeping your audience invested during your talk: 

Tip #1: Tell stories

Sharing an anecdote from your life can improve your credibility and increase your relatability. And when an audience relates to you, they’re more likely to feel connected to who you are as a person and encouraged to give you their full attention, as they would want others to do the same.

Gill Hicks utilized this strategy well when she shared her powerful story, “ I survived a terrorist attack. Here’s what I learned .” In her harrowing tale, Hicks highlights the importance of compassion, unconditional love , and helping those in need.

If you feel uncomfortable sharing personal stories, that’s okay. You can use examples from famous individuals or create a fictional account to demonstrate your ideas.

Tip #2: Make eye contact with the audience

Maintaining eye contact is less intimidating than it sounds. In fact, you don’t have to look your audience members directly in their eyes — you can focus on their foreheads or noses if that’s easier.

Try making eye contact with as many people as possible for 3–5 seconds each. This timing ensures you don’t look away too quickly, making the audience member feel unimportant, or linger too long, making them feel uncomfortable.

If you’re presenting to a large group, direct your focus to each part of the room to ensure no section of the audience feels ignored. 

Tip #3: Work on your stage presence

Although your tone and words are the most impactful part of your presentation, recall that body language keeps your audience engaged. Use these tips to master a professional stage presence:

• Speak with open arms and avoid crossing them
• Keep a reasonable pace and try not to stand still
• Use hand gestures to highlight important information

Tip #4: Start strong

Like watching a movie trailer, the first seconds of your talk are critical for capturing your audience’s attention. How you start your speech sets the tone for the rest of your presentation and tells your audience whether or not they should pay attention. Here are some ways to start your presentation to leave a lasting impression:

• Use a quote from a well-known and likable influential person 
• Ask a rhetorical question to create intrigue
• Start with an anecdote to add context to your talk 
• Spark your audience’s curiosity by involving them in an interactive problem-solving puzzle or riddle

Tip #5: Show your passion

Don’t be afraid of being too enthusiastic. Everyone appreciates a speaker who’s genuinely excited about their field of expertise. 

In “ Grit: The Power of Passion and Perseverance ,” Angela Lee Duckworth discusses the importance of passion in research and delivery. She delivers her presentation excitedly to show the audience how excitement piques interest. 

Tip #6: Plan your delivery

How you decide to deliver your speech will shape your presentation. Will you be preparing a PowerPoint presentation and using a teleprompter? Or are you working within the constraints of the digital world and presenting over Zoom?

The best presentations are conducted by speakers who know their stuff and memorize their content. However, if you find this challenging, try creating notes to use as a safety net in case you lose track.

If you’re presenting online, you can keep notes beside your computer for each slide, highlighting your key points. This ensures you include all the necessary information and follow a logical order.

Tip #7: Practice

Practice doesn’t make perfect — it makes progress. There’s no way of preparing for unforeseen circumstances, but thorough practice means you’ve done everything you can to succeed.

Rehearse your speech in front of a mirror or to a trusted friend or family member. Take any feedback and use it as an opportunity to fine-tune your speech. But remember: who you practice your presentation in front of may differ from your intended audience. Consider their opinions through the lens of them occupying this different position.

Tip #8: Read the room

Whether you’re a keynote speaker at an event or presenting to a small group of clients, knowing how to read the room is vital for keeping your audience happy. Stay flexible and be willing to move on from topics quickly if your listeners are uninterested or displeased with a particular part of your speech.

Tip #9: Breathe

Try taking deep breaths before your presentation to calm your nerves. If you feel rushed, you’re more likely to feel nervous and stumble on your words.

The most important thing to consider when presenting is your audience’s feelings. When you approach your next presentation calmly, you’ll put your audience at ease and encourage them to feel comfortable in your presence.

Tip #10: Provide a call-to-action

When you end your presentation, your audience should feel compelled to take a specific action, whether that’s changing their habits or contacting you for your services.

If you’re presenting to clients, create a handout with key points and contact information so they can get in touch. You should provide your LinkedIn information, email address, and phone number so they have a variety of ways to reach you. 

There’s no one-size-fits-all template for an effective presentation, as your unique audience and subject matter play a role in shaping your speech. As a general rule, though, you should aim to connect with your audience through passion and excitement. Use strong eye contact and body language. Capture their interest through storytelling and their trust through relatability.

Learning how to give a good presentation can feel overwhelming — but remember, practice makes progress. Rehearse your presentation for someone you trust, collect their feedback , and revise. Practicing your presentation skills is helpful for any job, and every challenge is a chance to grow.

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Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

How to write a speech that your audience remembers

6 presentation skills and how to improve them, 3 stand-out professional bio examples to inspire your own, tell a story they can't ignore these 10 tips will teach you how, how to make a presentation interactive and exciting, your guide to what storytelling is and how to be a good storyteller, reading the room gives you an edge — no matter who you're talking to, 18 effective strategies to improve your communication skills, writing an elevator pitch about yourself: a how-to plus tips, how to disagree at work without being obnoxious, the importance of good speech: 5 tips to be more articulate, the 11 tips that will improve your public speaking skills, 30 presentation feedback examples, fear of public speaking overcome it with these 7 tips, how to not be nervous for a presentation — 13 tips that work (really), 8 clever hooks for presentations (with tips), stay connected with betterup, get our newsletter, event invites, plus product insights and research..

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Top 10 Workplace Etiquette Presentation Templates with Samples and Examples

Workplace culture has seen significant changes over time. Workplace etiquette has become integral to all areas of business. This unwritten code of conduct defines how coworkers should treat one another. 

Much has been written and discussed regarding the significance of workplace etiquette in everyday life. Yet, many organizations still need to pay more attention to its importance in the workplace. Therefore, revisiting workplace etiquette frequently is necessary. Here is where the role of PowerPoint slides in workplace etiquette comes in. 

Workplaces can be challenging and demanding environments. Each employee brings different aspirations, attitudes, and personalities into the mix; an effective way to ensure an enjoyable working experience is by practicing workplace etiquette. Here is where SlideTeam's Top 10 Workplace Etiquette Presentation Templates with Samples and Examples accommodate everything about the etiquette, right from not texting or talking on mobile phones during meetings and discussions to cleaning up after yourself when using shared spaces such as meeting rooms, dining halls or common areas and more. Furthermore, our slides are easy to edit, user-friendly, and customizable, making it easy for different organizations to tailor them to their needs. 

Keep reading to learn about our magical templates for organizing workplace etiquette in a familiar place to make it clear to team members. Discover now.  

Check out the Top Office Etiquette PPT Templates blog and take your blogs now.  

Template 1: What is Workplace Etiquette?

This PPT Slide introduces workplace etiquette, including various unwritten rules, creating a professional work environment , treating jobs and persons around you with respect, never engaging in harmful and disrespectful behaviors, and remembering team members' names as good workplace manners. Download now to promote effective communication within your office! Download now. 

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Template 2: Significance of Workplace Etiquette

This PowerPoint Template highlights the significance of workplace etiquette. It outlines its benefits, such as improving workplace relations, making lasting impressions, promoting business growth , and increasing employee kindness and confidence. Furthermore, this information is invaluable for managers, team leaders, and HR professionals looking to foster a positive work culture. Download it today to create one!

Template 3: Consequences of Lack of Workplace Etiquette

This PPT Preset includes details of the consequences of workplace etiquette. It includes anger or irritation, stress, or strained relationships . This slide delves deeper into how poor workplace behavior can lead to tension in professional relationships and break team cohesion; managers and team leaders should understand its importance for team cohesion, while employees must recognize how their actions may impact colleagues and the overall workplace dynamics. Download now.

Template 4: 30 60 90 Days Plan

This presentation slide outlines a strategic 30-60-90-day plan for implementing workplace etiquette initiatives. It outlines a progressive approach to improving professional conduct over three months, beginning with basic concepts, raising awareness in 30 days, and progressing through more in-depth training at 60 and 90. By 90 days, full integration of workplace etiquette practices should have occurred in daily operations with tangible improvements in workplace interactions. This is helpful for HR managers, team leaders, and executives looking to enhance workplace culture systematically. Download now. 

Template 5: Do's and Don'ts of Workplace Etiquette

This PowerPoint Presentation illustrates the dos and don'ts of workplace etiquette. It includes arriving early, networking with people, being willing to gel quickly with them all, creating a proper personal email address, seizing any chance to complete tasks early and dressing appropriately, not bringing emotions into the office, talking back to the boss, or overreaching boundaries. This clear and actionable advice makes this an essential tool in developing a professional demeanor while successfully navigating workplace interactions. Get it now.

Template 6: Activity - Names and Adjectives

This PPT Slide showcases a sample activity to learn about workplace etiquette. It contains directions instructing participants to consider an adjective to describe themselves and how they feel, beginning with "I." Participants may then mime their response; additionally, they can mimic any action described. By participating in this activity, colleagues can practice essential aspects of workplace etiquette, such as active listening, respect for others, and positive self-presentation. Download it now.

Template 7: Principles of Workplace Etiquette

This PPT Layout presents various principles of workplace etiquette. It showcases being respectful towards coworkers, building friendships, maintaining eye contact and handling sensitive information with care, being on time for meetings, knowing what clothing to wear for meetings, remembering names, and refraining from using mobiles and the internet for matters. This slide provides a fantastic resource for anyone seeking to improve workplace etiquette and professionalism! Get it now.

Template 8: Case Study on Remembering Names

This PPT Slide offers a sample activity to help people remember names at the workplace. It provides instructions that require participants to consider an adjective that describes how they feel or who they are. All adjectives must begin with the same letter; participants may also mime what action this describes. Get it today. 

Template 9: Key Takeaways from Session - Workplace Etiquette in Business Communication

This PowerPoint Presentation provides examples of Workplace Etiquette in Business Communication. It outlines the need for more etiquette to enhance workplace relations, enrich impressions, promote business workplace relations, etc. Use this slide as a concise reference point for anyone looking to improve professional conduct or communication skills in any industry or field. Download now.

Template 10: Vision, Mission and Goals

This presentation highlights the three fundamental elements of organizational direction: vision, mission, and goals. This slide displays an organization's aspirational future state (vision), its reason for existing (mission), and the specific goals it aspires to attain (objectives). Content provides clarity around an organization's long-term ambitions, current priorities, and concrete steps it plans to take. Align employees with its strategic direction while instilling shared purpose among your workforce - inspiring motivational engagement leading to informed decision-making processes - by downloading this presentation slide now!

Prepare the Workplace Etiquette 

As you navigate these superior workplace etiquette presentation templates, remember that professionalism isn't only about what is said but also about how it is presented. These templates can help ensure meetings remain engaging while lacking luster presentations that don't turn into meeting zeroes!

Are you ready to elevate your workplace etiquette game? Visit SlideTeam now and download these game-changing templates - your future self (and grateful colleagues) will thank you!

Explore our blog on written business communication training modules to enhance business communication and improve your module. 

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• 16 business etiquette tips for every wo ...

16 business etiquette tips for every working professional

Business etiquette is a type of behavior that team members are expected to follow to uphold the company image and respect each other. While business culture has become more casual, it’s still critical to practice common courtesy. In this piece, we’ll explain what business etiquette is and some of the basic rules to familiarize yourself with.

People in the business world have different expectations about eye contact, body language, dress code, and dining etiquette, just to name a few. While many companies have shifted to a more casual culture, understanding proper business etiquette can go a long way. In this piece, we’ll explain what business etiquette is and some of the basic rules to familiarize yourself with. 

What is business etiquette?

Business etiquette is a type of behavior that team members are expected to follow in order to uphold the company image and respect each other. Business etiquette may change from culture to culture, but when everyone understands and follows a particular set of standards, it can create a sense of unity. 

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The 5 basics of business etiquette

The basics of business etiquette vary from culture to culture, and it can be particularly intimidating to understand business etiquette if you're working for a company with a culture different from the one you grew up in. However, there are some universal constants that can help you stick to the status quo as you learn the particular group dynamics and team norms at your company. 

These five important business courtesies can help you make a solid first impression and show respect for your team members. 

1. Be on time

Whether you’re attending an interview or daily standup meeting , being on time in a work environment shows that you respect everyone’s schedule. If punctuality isn’t something you’ve prioritized in the past, brush up on some time management tips to keep yourself organized and aware of your to-do list . 

There are nuances to being on time—some cultures operate on a system of being slightly late to everything. But when in doubt, show up on time and adjust from there if necessary.

2. Recognize your team

Acknowledging others is proper business etiquette for both casual and formal work environments. When someone walks in the room at a business dinner or meeting, greet them and say hello appropriately—whether by shaking hands or following some other cultural custom. 

The same rule applies if you work from home and attend daily Zoom meetings. You may not be required to get on camera in every business meeting, but speaking up and taking the time to recognize your team members can let everyone know you’re listening and make others feel noticed. 

3. Dress appropriately

Dressing appropriately is subjective and will depend on whether you work in an office or from home. Some companies that work in the office every day will expect everyone to dress in business casual attire because much of the work involves face time with stakeholders or clients. Other companies who work in a hybrid environment may encourage team members to dress casually in order to promote comfort and productivity . 

If you are unsure about appropriate business attire, ask your manager or supervisor for tips. It’s especially common to feel unsure if you just started a new job, but don’t be afraid to send a quick email before your first day to get a feel of the office policy. Alternatively, think back to your interview and try to remember what everyone was wearing so you can dress accordingly. 

4. Respect shared spaces

Even if you work remotely, you may go into the office on occasion or share virtual spaces with your team members. Office spaces you may share with team members include a kitchen, bathroom, printer and copy room, and lounge area. Virtual spaces you may share include Google Drive folders and project management software . 

The way you treat shared spaces will reflect on you as a professional, so it’s important that you label things correctly, stay organized, and respect others who also use these spaces. Business etiquette applies to shared spaces whether you’re cleaning up after yourself physically or following company processes online.

5. Build emotional intelligence

Emotional intelligence is the ability to recognize, regulate, and understand emotions in yourself and in others. Effective emotional intelligence skills can help you empathize with team members and overcome challenges. While emotional intelligence isn’t a direct rule of business etiquette, it will help you in the workplace, no matter what conflicts arise. 

For example, imagine you’re behind on work and your boss suddenly adds a large, time-sensitive project to your plate. With emotional intelligence skills, you can speak with your manager to understand the relative priority of the work. Since you're already behind on work, you can express your worry about becoming overworked and work with your manager to come up with a solution of which work you can deprioritize or delegate less important tasks.

Business etiquette for remote workers

With the transition to increasingly virtual teams , the definition and practice of business etiquette has changed. In person, you may need a politely firm handshake and the right attire, but when working remotely , you’ll need to know the basics of email, phone, and video etiquette.

Email and team communication etiquette

Writing an email or communicating with your team through tools like Slack or  Asana seems simple enough, but professional communication online differs from personal communication. Consider the tips below for proper email and online etiquette.

Proofread: Proofreading your emails is a hard rule of thumb that you shouldn’t ignore. While your email or project management platform may have a built-in proofreading tool, you should also look over your email before sending it out, just in case.

Be polite and professional: Even though you're not speaking face to face with your email recipient, your tone of voice will come through in your words. It’s important to be polite and professional in your copy. For example, you can use upbeat phrases like: “I hope you... thanks for... just a friendly reminder... please let me know... looking forward to hearing from you.”

Respond in a timely manner: Whenever another team member or client reaches out to you, they’re doing so for a reason. Proper email and team communication etiquette means responding to people in a timely manner, even if that means setting up an automatic response for when you’re out of the office. While you don’t need to respond within minutes, aim to respond within one or two business days.

Keep it brief: Keeping your email copy brief can get your point across quickly and save time for your reader. When you hide the main objective of your message within a lengthy email, your reader may be less likely to respond in the way you hope for. 

Remember that who you’re writing to may make a difference in your email or online content. For example, if you’re communicating with other team members through Asana and Slack, you can write in a more casual tone, whereas client emails should be more formal.

Phone etiquette

Business communication often occurs through phone calls. When speaking to clients or business partners on the phone, consider the following ways to uphold business etiquette. 

Don’t call unannounced: Everyone in the business world has a schedule to follow, whether they’re working around a strict project timeline or trying to prioritize a heavy workload. When you need to talk to someone on the phone, send them an email first to schedule your call. Calling unannounced can be considered bad manners because the call recipient may be unprepared to talk to you. 

Use reasonable tone and clarity: Your tone of voice is important on work phone calls. You’ll need to keep a polite tone as you speak to team members or clients and be aware of your volume and clarity as well. If you speak too loudly or mumble on a professional call, your recipient may not receive your message the way you hope them to. Tone and communication can also vary based on culture, so keep cultural intelligence in mind when on the phone.

Deliver messages promptly: Just like with work emails, it’s important to respond to work voicemails promptly. You may receive emails from team members or clients asking to schedule phone calls. Respond to these emails quickly with the best time you’re available to talk on the phone. 

Create a professional voicemail: Creating a professional voicemail for when you’re unavailable is proper business etiquette because it lets people know who you are, what you do, and that you’re unavailable. They can then leave you messages explaining why they’re calling. 

Video etiquette

Video is one of the most popular ways for remote workers to connect. With this method of communication, you get the benefit of speaking with many of your team members in real-time, which means there are some video etiquette basics you should know. 

Mute yourself: One of the biggest issues team members face on video calls is background noise coming from those who aren’t speaking. This issue has a simple fix: mute yourself when you aren’t the speaker. Muting yourself will ensure your microphone is silent so others can have the full attention of the virtual room. 

Engage with your body: When on a video call, others can see how you non-verbally interact with the speaker. If you’re looking down or you’re too relaxed in your seat, you may send the message that you’re uninterested in the conversation. Sitting up straight, looking alert, and using nonverbal communication to show you’re engaged lets the speaker know you’re paying attention.

Don’t interrupt: Interrupting someone on a video call can be especially disruptive. Technology can’t always keep up with multiple people trying to speak on a video call, so interruptions can lead to glitches and confusion for everyone involved. 

Dress appropriately: Video calls may only show your clothes from the waist up, but it’s still important to dress appropriately together. Your attire for video calls should follow your company’s dress code. Also consider your personal hygiene when on camera. 

Working from home makes it less common that you’ll interact with team members and clients in person, but don’t forget that virtual interactions still leave lasting impressions. When in doubt, approach these interactions with the same business ettiquette and care as you would for an in-person conversation.

Improve team communication with business etiquette

The goal of business etiquette is to present a united company image, foster mutual respect for team members, and improve communication in the workplace. When teams communicate effectively, they do better work. 

Effective communication doesn’t stop there. Using software can help your team work together to meet deadlines and reach goals. With team communication software, you can facilitate better communication between team members by ensuring everyone receives the right information at the right time. 

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14 Dos and Don’ts for an Effective Presentation

Renderforest Staff

16 Jun 2021

7 min read  

Giving a presentation can be stressful. There are just too many balls to keep in the air: an effective opening, audience engagement, body language, visual aids, anxiety management. The list goes on. 

On a positive note, public speaking and presentation skills can be learned and refined. That’s why we put together a list of 14 dos and don’ts that will help you deliver a killer presentation. If you already have your presentation idea and are wondering how to effectively develop and deliver it, this article is for you.

Let’s jump right in and explore the basic rules of making and giving a presentation.

Focus on the Key Message

From the very beginning, the audience should feel that your speech is leading to something important. This is what will spark their curiosity and keep their attention focused. 

Of course, to achieve such an effect, you should actually have something important to communicate. Otherwise, your audience will feel like they wasted their time (and would be right to think so). The material you present should resemble an arrow with a clear point, not an unending loop of words that leads to nowhere. 

But having something worth telling is only part of the job. You also need to make sure that your entire presentation is woven around that key idea. From beginning to end, your core message should be your guiding light. Each sentence should move the audience closer to it, and by the end of the speech, leave them with a sense of illumination.

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Plan the Structure

Planning your speech beforehand is the only way to avoid getting sidetracked. As you think about your message, try to structure it in a way that makes its delivery most effective for the audience.

So, how do you structure a presentation? Consider both the logical and emotional implications of your structure. First, you want to give your listeners enough background information to help them get better acquainted with the topic, but not so much as to get them bored. Once all the need-to-knows are out of the way, make a seamless transition to your main message and start laying out your arguments in a convincing way.

Also, think about the emotional effect you want to achieve in each part of your presentation. The best way to go about it is to capture your audience’s attention right off the bat, which is often considered to be the hardest part of giving a presentation.

“How do I begin a presentation?” is a question you’ve surely asked yourself.  Once you’re done introducing yourself, you can jump into the presentation with a story or an intriguing question. Then, build suspense throughout the speech and release it at the end with a well-grounded closing statement.

Tell a Story

How do you present a topic? As human beings, we’re attracted to stories. This is why we go to the movies, read fiction and, yes, become all ears when hearing gossip. Thus, it’s always a good idea to begin your presentation with a story or even spice it up with one in the middle. This can make all the difference between an engaged and indifferent audience. 

Need some proof? Watch this TED talk and see how the presenter wins the audience over in less than 3 minutes using the magic of a personal story (admittedly, a relatable one).

Keep a Conversational Tone

Many first-time public speakers try a bit too hard to make their speech expressive. As a result, their presentations appear showy and even pompous to the audience.

To prevent this, simply use a conversational tone. Feel like you are communicating your message to individual people, rather than a large alien audience. This will not only ease you up but will help the audience connect to you as well. 

After all, when you really look at it, you are talking to individual people, not their aggregation.

Remember the Takeaway

What is the one thing you’d wish the audience to take away from your speech as they leave the room or the auditorium? Define it in a single phrase or sentence, using straightforward, accessible language, and present it at the end of your presentation. Keep that takeaway in mind when planning your speech, and put a special emphasis on it during the wrap-up.

Source: TED talk by Angela Lee Duckworth

Time your speech.

There’s probably a specific timeframe within which you should complete your speech. Even if it’s not rigidly set, the audience will have certain expectations as to how long your presentation will take. 

Therefore, it’s important to plan beforehand the approximate time your speech should take and set a timer during rehearsals. If your presentation lasts longer than expected, make sure to leave the inessential parts out. 

As you memorize your material, your speech will get smoother and faster. This will also shorten the time required for it. Thus, before making any adjustments to the length of your script, rehearse it a few times.

Do Your Rehearsals  

Practice your speech as many times as necessary to build confidence. This is not to say you should memorize every single word or sentence, but you should know exactly what you need to cover at every point. 

When you’re confident enough about your speech, there’s one less reason to be nervous during the presentation. You can now relax and focus on building rapport with your audience.

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Perhaps, the worst thing you can do during a presentation is to read your script. Even glancing at a paper or screen far too many times is distracting enough. What’s more, your audience will find it difficult to connect to your message, as it will all feel mechanical and staged.

The solution? It’s fairly simple: rehearse, rehearse, rehearse.

Don’t Rely on Slides

A slide should never be the main source of information for the audience. Use it as a mere extension that makes your speech more engaging or credible. Always keep in mind that your audience needs to learn from you , the speaker, not from your slide.

It goes without saying that you shouldn’t stuff any slide with text. Or include so much information (whether textual or visual) that your audience gets overwhelmed and stops following your speech. When it comes to slide design, minimalism is your best friend. 

To know if you’re relying heavily on your slides or not, ask yourself this question: “Will my presentation still make sense without the slides?” If the answer’s no, then you should rethink your script. But, there’s also a fun side to this. When you free your slides of the burden to inform, they can now be used creatively and even enhance the effect of your speech.

Notice how the presenter in the video shown above only turns to slides to highlight or demonstrate a point she made. And if you remove all the slides? The presentation will be just as complete and impactful.

Don’t Use Fancy Slideshows

How a good presentation should look like? Nowadays, there are lots of advanced presentation software and screen-sharing tools one can use to “wow” the audience. The problem with them? “Wowing” your audience with something as trivial as slides is hardly why you’re making your speech. The fewer distractions there are in your presentation, the better. Keep this in mind, and avoid using anything showy. 

Don’t Talk Too Fast (or Slow)

While presenting, it’s recommended to maintain a consistent pace that’s neither too fast nor too slow. Talking fast might cause unnecessary tension in the audience, and excessively slow speech is sure to annoy them.

While different people naturally speak at different paces, it’s still something that can be worked on and modified with enough practice. You can refine your pacing during rehearsals until the preferred pace is second nature to you.

Don’t Forget Backup Slides

You’re about to start your presentation, but the internet connection is too slow, and your slides won’t load. On top of it, you didn’t follow our advice about not relying on slideshows. What do you do?

Well, if you’re considerate enough, you will have a USB flash drive with backup slides. Next time you feel like forgoing this little step, recall this scenario.

Don’t Neglect Body Language

The way you move your body on stage tells a story. And if that story is incoherent with the one you’re telling with your words, disharmony arises. Imagine a speaker is talking about peace and tolerance, yet their every movement is abrupt, hasty, and aggressive. Sure, this might be the result of nervousness, but would you still be able to connect to their message? The answer’s likely to be no.   

When rehearsing your speech, don’t neglect body language. Practice standing tall, keeping your hands open, and your movements relaxed. Avoid pacing on the stage during your presentation, as it may distract or, worse yet, annoy your listeners. 

Check out this TED talk by Emily Esfahani Smith. Pay attention to how her empathetic facial expressions and open hand gestures help to reinforce her message.

And, of course, don’t skip eye contact. Instead of glancing over the entire audience, pick a few individuals from different parts of the room, and establish your eye contact with them. This little trick will help you feel like you’re speaking to one person at a time. And that’s far more manageable than speaking to everyone at once.

To emphasize a point, sometimes, what you need is not words but their absence. Take a pause after you ask a question or make a strong statement. Spare your audience a moment to think, reflect, and ponder. Or leave a gap of silence right before you present something exciting to build suspense and anticipation.

No one expects you to go on talking for 10-15 minutes without a pause. Take a few seconds once in a while to breathe. Draw in deep breaths to collect your thoughts and calm your nerves if the situation calls for it. This is one of the most effective ways to relax when presenting.

These were the things good presentations include. Hopefully, you’ve learned enough from our tips and are now ready to get to work. Delivering effective presentations is not an easy task, but definitely, one that’s worth the effort. If you’d like to create a presentation for your speech or even online platforms, give these customizable templates a try.

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Office Etiquette and Protocol

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Get ahead of the game with a comprehensive and engaging presentation on office etiquette and protocol! This cream-colored, modern PowerPoint and Google Slides template is infused with graphs, images and other visuals to help you master office decorum like a pro. You won't just learn the ropes, you'll toe the line impeccably in a snap! It's all editable and customizable, so you can tailor it to your needs. Step up your workplace savviness today and let this template guide you to a harmonious work environment.

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• 100% editable and easy to modify
• 35 different slides to impress your audience
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• Includes 500+ icons and Flaticon’s extension for customizing your slides
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• Includes information about fonts, colors, and credits of the resources used

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Professional presentations are all about making an impact. Your slides should look the part. Once you know what makes a presentation look professional, you can customize any half-decent PowerPoint template or create your own custom slides.

Our PowerPoint tips will help you avoid common mistakes, keep your audience engaged, and create a professional presentation, in form and content.

PowerPoint Slide Design

The design can leave a first and lasting impression. Give it a professional touch to win your audience's trust and attention.

1. Carefully Compose Your Slides

Don't copy and paste slides from different sources. You don't want your presentation to look like a rag rug. What you're aiming for is a consistent look. This will help your audience focus on the essential; your speech and the key facts you're highlighting on your slides.

To that end, use a basic template or make your own . PowerPoint comes with a wide selection of professional PowerPoint presentation templates , but you can also find free ones online.

PowerPoint Tip: When you open PowerPoint, note the search field at the top. One of the suggested searches is "presentations". Click it to see all of PowerPoint's default presentation templates. Choose a category on the right to narrow down your search.

Pick an easy to read font face . It's hard to get this right, but these professional-looking Google fonts are a safe bet. Unless you're a designer, stick to a single font face and limit yourself to playing with safe colors and font sizes.

If you're unsure about fonts, refer to "The 10 Commandments of Typography" shown below for orientation.

Carefully select font sizes for headers and text. While you don't want to create a wall of text and lose your audience's attention, you do want them to be able to read what you've highlighted. So make your fonts large enough.

PowerPoint Tip: PowerPoint offers several different slide layouts. When you add a new slide, choose the right layout under Home > New Slide . To switch the layout of an existing slide, use Home > Layout . By using the default layouts, you can make coherent design changes across your presentation anytime you want.

Leave room for highlights, such as images or take home messages. Some elements should stand out. So try not to bury them in background noise but give them the space they need. This could be a single quote or a single image per page with nothing but a simple header and a plain background.

Decorate scarcely but well. If you have good content, you won't need decoration. Your template will be decoratively enough.

Note: Restrict the room your design takes up, and don't ever let the design restrict your message.

2. Use Consistency

Consistently use font face and sizes on all slides. This one goes back to using a template. If you chose a professional presentation template, the designer would have taken care of this aspect. Stick to it!

Match colors. This is where so many presentations fail. You might have chosen a funky template and stuck to the designer's color profile, then you ruin it all with ugly Excel charts .

Take the time to match your visuals to your presentation design.

Text and Background Colors

A poor choice of colors can ruin your presentation.

3. Use Contrast

Black text on a white background will always be the best, but also the most boring choice . You're allowed to use colors! But use them responsibly.

Keep it easy on the eyes and always keep good contrast in mind. If you're color-challenged, use one of the many online tools to select a good looking color palette. Or just use a template and stick to its default colors.

PowerPoint Tip: Use PowerPoint's Design menu to quickly change the font and color palette of your entire presentation using preset design layouts.

4. Apply Brilliance

Carefully use color to highlight your message! Colors are your friends. They can make numbers stand out or your Take Home Message pop.

Don't weaken the color effect by using too many colors in too many instances . The special effect only works if used scarcely. Try to limit pop colors to one per slide.

Make a brilliant choice: match colors for design and good contrast to highlight your message . Use a professional color palette, to find which color will work best with your theme. Use The 10 Commandments of Color Theory shown below to learn more about colors:

Text on PowerPoint Slides

K eep I t S traight and S imple. That means...

• Keywords only on your slides.
• Absolutely no full sentences!
• And never read your slides , talk freely.

Remember that your slides are only there to support, not to replace your talk! You want to tell a story, visualize your data, and demonstrate key points. If you read your slides, you risk losing your audience's respect and attention.

PowerPoint Tip: Afraid you'll lose your train of thoughts? Add notes to your slides. Go to View and under Show click Notes to make them show up under your slides while editing. When starting your presentation, use PowerPoint's presentation mode (go to Slide Show and under Monitors , check Use Presenter View ), so you can glance at your notes when needed.

6. Take Home Message

Always summarize your key point in a Take Home Message. Ask yourself, if your audience learned or remembered one single thing from your presentation, what would you like it to be? That's your Take Home Message.

The Take Home Message is your key message, a summary of your data or story. If you're giving an hour-long presentation, you might have several Take Home Messages. That's OK. Just make sure that what you think is key, really matters to your audience.

Make your Take Home Message memorable. It's your responsibility that your audience takes home something valuable. Help them "get it" by making your Take Home Message stand out, either visually or through how you frame it verbally.

Presentation Visuals

Images are key elements of every presentation. Your audience has ears and eyes, they want to see what you're talking about, and a good visual cue will help them understand your message much better.

7. Add Images

Have more images in your slides than text. Visuals are your friends. They can illustrate your points and support your message.

But do not use images to decorate! That's a poor use of visuals because it's just a distraction.

Images can reinforce or complement your message. So use images to visualize or explain your story.

Use a sufficient image resolution. Your visuals might look good on your desktop, but once blown up by a projector, low-resolution images will make your presentation look anything but professional. So choose a resolution that matches the projector's resolution. If in doubt, don't go below a resolution of 1024 x 768 pixels (XGA) and aim for 1920 x 1080 pixels (FullHD).

Always maintain your image's aspect ratio. Nothing looks more awkward than a distorted image. Whatever you do, don't stretch images. If you have to resize them, do so with the aspect ratio intact, even if that means dropping slightly above or below your target resolution.

PowerPoint Tip: Need a visual, but don't have one at hand? PowerPoint is connected to Bing's library of online images you can use for your presentations. Go to Insert and under Images select Online Images . You can browse by category or search the library. Be sure to set a checkmark for Creative Commons only , so you don't accidentally violate copyrights.

Note: Yes, a picture is worth a thousand words. In other words, if you don't have time for a thousand words, use a picture!

PowerPoint Animations and Media

In animations, there is a fine line between a comic and a professional impression. But animations can be powerful tools to visualize and explain complicated matters. A good animation can not only improve understanding, it can also make the message stick with your audience.

8. Don't Be Silly

Sparingly use animations and media. You should only use them in one of two cases:

• To draw attention, for example, to your Take Home Message.
• To clarify a model or emphasize an effect.

Embed the media in your presentation and make sure it works in presentation mode. Testing your presentation at home will save you time and avoid embarrassment.

Target Your Presentation Content

Your target, i.e. your audience, defines the content of your presentation. For example, you cannot teach school kids about the complicated matters of the economy, but you may be able to explain to them what the economy is in the first place and why it is important.

9. Keep Your Audience in Mind

When you compile your PowerPoint presentation, ask yourself these questions:

• What does my audience know?
• What do I need to tell them?
• What do they expect?
• What will be interesting to them?
• What can I teach them?
• What will keep them focused?

Answer these questions and boil your slides down to the very essentials. In your talk, describe the essentials colorfully and use your weapons, i.e. text, images, and animations wisely (see above).

Note: If you fail to hit the target, it won't matter how ingenious your design is or how brilliantly you picked colors and keywords. Nothing matters more than your audience's attention.

10. Practice Your Presentation Like a Professional

A well-practiced and enthusiastic talk will help you convince your audience and keep their attention. Here are some key points that define a good talk:

• Know your slides inside out.
• Speak freely.
• Speak with confidence, loud and clear.
• Speak at a steady pace, better too slow than too fast.
• Keep eye contact with your audience.

Bonus: Implement the 10/20/30 Rule

The 10/20/30 rule is a concept brought forward by Guy Kawasaki:

It’s quite simple: a PowerPoint presentation should have ten slides, last no more than twenty minutes, and contain no font smaller than thirty points.

A similar concept is PechaKucha , a storytelling format limited to 20 slides and 20 seconds per slide, i.e. less than seven minutes to conclude the presentation.

Now there's a challenge! Telling your story succinctly, might help you get through to some of the busiest and most distracted people on the planet.

One Final PowerPoint Presentation Tip

I've shown you how to think through your entire presentation, from choosing a design to speaking to your audience. Here's a mind trick: never try to interpret the looks on your listeners' faces. Chances are, you're wrong. Just assume they're focused and taking notes.

You've done your best to create a professional PowerPoint presentation that will help your audience focus on the content and learn new things. The looks on their faces aren't doubt or confusion. It's focus! Well, d'oh! Obviously, you're the expert, and they're the learners. If you can get into this mindset, you can relax and perform at your best.

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Leverage our Professional Etiquette PPT template to exhibit the code governing social behavior expectations in a workplace. Business leaders can utilize this fully customizable deck to represent the significance of etiquette in creating a respectful environment, improving communication skills, and fostering relationships. In addition, you can demonstrate the basic etiquette for working professionals.

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Free Business etiquette Training Presentations for Powerpoint

We've taken the best business etiquette training templates and turn them into free microlearning content that you can deploy to your teams in minutes.

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Business Etiquette at Presentations

Business presentations are an opportunity to share what your business has recently achieved and to convince people that you are an entrepreneur to be taken seriously. Following appropriate etiquette for business presentations is crucial to protect your business reputation and to win more supporters for your company. Consider the needs of the presenter and audience members before your next presentation.

Professional Dress

There's something to be said for dressing up for your audience. Audience members want to see that you value their attendance. Men and women must choose appropriate career wear, and careful grooming is imperative. If you're a man, combine pressed slacks, button-down shirts, vests, ties, blazers and suit jackets in creative ways with dress socks and loafers or leather shoes. If you're a woman, you've got more options. Go with a blouse or knit top and a jacket, blazer, dressy sweater or vest paired with slacks or a skirt. You can also skip the combinations by choosing a career dress. Your choices in grooming and apparel shouldn't distract your audience -- unless that's an aim of your presentation.

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What to wear for a presentation, what is business-casual or fancy-casual dress attire, rules of professionalism, what is the proper business attire for an evening annual chamber of commerce dinner, how to speak in front of employees, customization.

Customize your presentation for your selected audience. The people who give you their time and attention deserve careful consideration. Plan an easy-to-follow format, including an introduction, a short set of important points laid out in a logical order, complete with supporting examples, and a conclusion. Make your presentation more appealing by selecting visual aids and handouts, if appropriate, and adding music, amusing anecdotes, participation games, question-and-answer time, jokes and reflective writings to break up the time that you spend speaking. Audiences generally appreciate your consideration of sequential content and short attention spans, as well as opportunities to socialize and move about the venue.

Appropriate Behavior

Help your audience members by considering what behaviors will distract them or disgust them. Avoid behaviors that you would not post on a YouTube version of your presentation, such as texting on your phone, receiving a call during the presentation, chewing gum, eating, belching, rolling your eyes and using crude language. Inappropriate behaviors can be disrespectful to the audience and result in people tuning out. Some bad behaviors can also diminish your business reputation, making it less likely for you to be invited for future presentations.

Nonverbal Communication

Sell yourself with appropriate nonverbal communication. The way you carry yourself reflects whether you're really confident in the information you're going to share or the sale you're attempting to make. Stand up straight, lean toward your audience, use energy in moving about the room, smile and avoid unnecessary gestures. In some presentations, especially with smaller groups, it could be appropriate to walk around the room and shake hands with your audience members, occasionally tapping people you know on the shoulder or giving them a playful punch or hug. You aren't aiming for comedic style, but you are aiming for friendly and believable. Nonverbal communication can say a lot more than your words and can help convince your audience of what you're saying.

• Babson College: Business Etiquette

Audra Bianca has been writing professionally since 2007, with her work covering a variety of subjects and appearing on various websites. Her favorite audiences to write for are small-business owners and job searchers. She holds a Bachelor of Arts in history and a Master of Public Administration from a Florida public university.

Professional Etiquette

Nov 09, 2014

530 likes | 1.24k Views

Professional Etiquette. The written and unwritten rules of etiquette as it relates to your career and professional image. Etiquette Road Map. What is Professional Etiquette? Relationships in Business Career Limiting Behaviors Breaking Habits Office Gossip Generational Gap

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ProfessionalEtiquette The written and unwritten rules of etiquette as it relates to your career and professional image.

Etiquette Road Map • What is Professional Etiquette? • Relationships in Business • Career Limiting Behaviors • Breaking Habits • Office Gossip • Generational Gap • Dress for Success • Meeting Etiquette • Interview Etiquette • Professional Image • Meet and Greet Etiquette • Communication Etiquette (Correspondence, Email, Phone) • People Etiquette • Dining Etiquette • Open Discussion/Q&A

What is Professional Etiquette? • Professional Etiquette = socially-accepted code governing ethical behavior in regard to professional practice and presentation. • You never have to choose between being in Fellowship OR Professional mode. You have to define and always exhibit a balanced sense of professionalism and simultaneously and separately define and exhibit a sense of fellowship. • Professionalism does not mean being too serious/boring • Fellowship does not mean being fun/casual/sweet • Fellowship does mean being honest, selfless, kind, caring, patient, forgiving, reliable, trustworthy, and respectful. • Professionalism does mean being sincere, self-motivated, inventive, goal-oriented, humble, reliable, self-aware, appropriate, respectful, timely, ethical, charming, and charismatic. • A DKA member is always in Fellowship and Professional mode.

Relationships in Business • People work with other people. You cannot avoid collaboration. • We want to do business with people we know, like, trust, and respect. • Relationships are hard work and demand attention. • Make a positive and genuine connection to your co-workers and business associates. • Ask, “How are you?” and really mean it. Ask about family, friends, hobbies, vacations, etc. (not just movies). • Listen and remember details. • Maintain suitable eye contact. • Keep your language appropriate to the environment and person. • Join in work activities, fundraisers, and events. • Send thank you notes or letters. • Never introduce yourself by your title.

Career Limiting Behavior: Breaking Habits • Poor Time Management • Prioritize • Learn to say “no” • Ignoring your Career • Take on a high profile project • Increase your internal network • Find a mentor • Learn Quickly & Share Knowledge • Not Responding to Requests • Ask for help. • Communicate that you can’t meet the deadline, or take care of it. • Lack of Follow Up/Follow Through • Create a project plan • Publish Progress • Failure to Follow Instructions • Don’t skim, read for understanding • Pay attention to details before submitting projects • Downplaying Executive Presence • Dress for the next position • Adjust your verbal and body language • Never assume you are on a first name basis

Career Limiting Behavior: Breaking Habits • Unreliability. - Stick to your commitments • “It’s not my job” Attitude • Procrastination • Resistance to Change • Negative Attitude • Distracted by Phone, Watch, or acting as if not interested. – Engage! And most importantly, LISTEN.

Career Limiting Behavior: Office Gossip • It is important to distance yourself from office gossip and participating in ‘the grapevine’. • Be able to identify what is rumor and gossip. Be certain to have the facts before sharing information with others. • When someone tries to share gossip with you, you can: • Walk away. • Change the subject. • Directly state, "I'm not comfortable talking about __________.”

Career Limiting Behavior: Generational Gap Perception: • Entitlement • Declining Work Ethic • Less Respect for Authority • Work Independently Reality: • Global and competitive market = willingness to change careers for better opportunities • Focus, Finish and Leave (Value Work/Life) • Desire to know “Why” when asked to complete a task • Technology driven Embrace Generational differences. Meet in the middle.

Dress for Success Special Event? It’s OK to ask what to wear. Dress for the job you want, not the one you have… Don’t be afraid to ask for guidance. Return on Investment? Buy an iron.

Business Meeting Etiquette • Host should send a planned agenda ahead of time with clear objectives. • Start and stop on time. Don’t wait for latecomers. • Always have your calendar, notebook, and pen. • Meetings should be focused on topics related to overall strategies. • Avoid “you” talk. • Allow all participants to be involved. Encourage participation. • Encourage challenge. This is where the best ideas arise.

Interview Etiquette • Never ‘wing it’ Learn all that you can about the position. Be prepared to share what you can do for the organization, and how you can make a difference. • Arrive early (15-20 minutes). “If you’re not early, you’re late” • Be courteous to the receptionist or assistant. Give your name, appointment time, and business card (if applicable). • Use good posture. • Avoid using first names, unless the interviewer is familiar. • Listen carefully and learn. Smile and be yourself. • Relate your qualifications and your desire to do a good job. • Do not initiate discussion about salary or benefits. • Send a handwritten follow up thank-you note.

Professional Image • You only get one first impression and that first visual impression is incredibly important, as it not only lasts, but can skew any further impressions you make. • A.B.C.’s of Image: • Appearance • Color, wardrobe, grooming • Behavior • Etiquette, civility, attitude • Communication • Verbal, nonverbal, written • Treat every employee and person with the same respect. • Always be impeccably clean. • Tattoos and piercings should be concealed until you are aware of the company culture. • Show confidence, attentiveness, and enthusiasm through excellent posture. • Present a positive, open, and friendly expression – smile often!

Meet and Greet Etiquette • Handshake: entire hand, web-to-web, shake lightly, and release. • Know whom to introduce first. • Junior to senior • Fellow worker to client • Eliminate slang/jargon from your vocabulary. • Always on time, always organized, always ready. • Never introduce yourself by your title. • Name tags on your right shoulder. • Keep your right hand free in case more people join. • Maintain eye contact (do not scan the room when in a conversation). • Always have a supply of business cards. • NEVER turn down an offered business card. Take time to look at received card.

Meet and Greet Etiquette • When making a positive first impression: • 1. Determine audience • 2. Identify their expectations • 3. Establish objectives • 4, Dress, behave, and communication in a way that reflects audience expectations • Always use last names with customers unless they are about your age and rank. • Hone your small talk skills so you’re comfortable and confident enough to approach a stranger. • Know what’s going on in the industry. Be able to give opinions and ask informed questions. • Ask people what they think about current issues, or even better, ask them about themselves.

Meet and Greet Etiquette • At a Work Party or Social Event: • Don’t let the casual setting lull you into a level of unprofessionalism in behavior, consumption, or dress. • Participate enthusiastically. • Use this opportunity to meet people you don’t know (do not just spend time with friends). • Move toward friendly faces or already formed group. • If someone enters your group, greet them and make introductions. • Be sure to send a handwritten thank you note to your host(s) within 24 hours. • Go to food table first—easiest place to start conversations • Stand in middle of room or near food table, stay away from walls. • Don’t overindulge with alcohol.

Correspondence (Mail) Etiquette • Every written invitation gets a response unless it asks for money. • Respond within 1 week. • Send “Thank you” letters. • Follow directions for response. • Special instructions (dress code) will be in lower corners. • Envelope will indicate if you may bring guest. • Always include a cover letter for written documents. • Sit on written documents for 24 hours (if possible).

E-mail Etiquette • E-mail only those people to whom your messages actually pertain to—don’t send mass or chain letters. • M-ake a point of responding to messages promptly (within 24 hours). • A-lways use spell-check and grammar check before sending messages—be brief and clear. • I-nclude your telephone number in your message. • L-earn that e-mail should be used for business rather than personal use—do not send anything you would not want to see in public.

Telephone Etiquette • With unknown numbers, answer the phone with your name and company (or department). • When placing calls, include your name and company or department almost immediately when phone is answered. • Speak clearly and at a regular speed. • State the purpose of your call. • Only use speakerphone for conference calls (and start off-conference and then switch to conference with permission). • Always smile when using the phone (it makes a difference). • Judge your audience before making small talk. • Say please and thank you. • Return your calls.

Voicemail / Mobile Phone Use • Realize proper usage of mobile phones in business. • Understand how to leave an adequate voice message. • Check and return messages frequently and on a daily basis. • Avoid using in a restaurant, movie, waiting room, or meeting. • Limit your conversation when in close quarters. • Do not speak so loud that other people can hear or feel like they are part of your conversation. • Do not give out your credit card number unless you are certain who you are on the phone with. • DO NOT text or talk on the phone when driving (unless you talk with a hands-free headset or ask a passenger to text for you).

‘People’ Etiquette • Relationship: The state of being mutually interested. Reverence or respect for another. To be involved, concerned. • Maintain a database of personal knowledge on individuals in which you want to follow up or cultivate a relationship (children’s names, birthdays, etc.) • Communicate openly. Communicate ideas and requests clearly. • Conversational taboos: Tasteless jokes, politics, religion, finances, family tragedy, health, life’s disappointments… • Safe topics: Sports, Cultural events, food and local attractions, books, movies, vacation ideas… • Being late regularly shows selfish and disrespectful behavior.

Dining Etiquette • Immediately place napkin in your lap. • For silverware, work your way from the outside in, towards the plate. • Wait for everyone to receive their food before eating. • Pass condiments to the right. • Once used, do not place silverware on the table. • When cutting, only cut a small amount at a time. • When you are finished, place the silverware at 5 o’clock/10’oclock as pictured. A. Napkin B. Salad Fork C. Dinner Fork D. Fish Fork E. Soup Bowl F. Soup Plate G. Dinner Plate H. Dinner Knife I. Fish Knife J. Soup Spoon K. Bread Plate L. Butter Knife M. Dessert Spoon N. Dessert Fork O. Water Goblet P. Red Wine Glass Q. White Wine Glass • General Dining Etiquette: • Nurture your personal/social relationship during dinner. • Wait till dessert and/or coffee to discuss business.

Discussion. Q&A.

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Have you ever given a thought about the initial impressions that we make before we actually start delivering a presentation or speech? It’s worth the weight of gold. It becomes all the more important as it’s all about the vibe you put out. It helps establish the initial connect. However,  is there any rulebook for the right way to handle yourself? Or, do you have any idea of the presentation etiquette? But do they really matter?

I’d say—certainly yes.  Following these etiquettes certainly helps. They’re like the ultimate go-to for presentation dos and don’ts. Those who know it nail it, while others do not so much. But either way, you’ve got real-life examples of presentation manners that can either make or break the deal. Even various research studies prove its importance.

Dr. Albert Mehrabian, who is best known for his work in the field of nonverbal communication and the psychology of human communication, explains the importance of the non-verbal part that spells all the magic. It’s only a small percentage of communication actually comes from the words we say.

Why Does This Matter?

One of the key findings that emerged from Mehrabian’s research is often summarized by the 7-38-55 rule.

According to this rule:

• only 7% of the message’s impact is attributed to the words we use.
• 38% comes from vocal elements such as tone, pitch, and rhythm of speech.
• and a significant 55% is influenced by nonverbal cues like facial expressions, gestures, and body language.

However, it’s important to note that this rule is often misinterpreted or taken out of context. The percentages don’t reflect specific situations where the spoken words, tone of voice, and nonverbal cues are incongruent, such as when someone’s words and body language don’t match.

The manner in which we speak, our tempo, and our overall demeanor communicate far beyond our words alone. Our nonverbal signals, especially the sense of assurance we radiate, possess the ability to magnify the effectiveness of our verbal expressions or, conversely, diminish them.

You may like also: 5 Strategies To Improve Communication in the Workplace .

8 Presentation Etiquettes to Master

These etiquettes, when applied together, create a cohesive presentation style that projects confidence, professionalism, and engagement. Effective presentations are not just about conveying information; they’re about connecting with your audience and leaving a lasting positive impact.

• Confident Body Language: Maintain an upright posture, make purposeful gestures, and sustain eye contact with your audience. Confident body language conveys your authority and keeps your audience engaged. It’s like, our body language and tone play a massive role. So, nailing those etiquettes? It’s not just a good idea, it’s practically a game-changer. As they say, “You never get a second chance to make a first impression.”

T o know more about  How to Communicate With Confidence? , Read the Blog : 7 Ways To Communicate With Confidence .

• Clear and Articulate Speech: Speak at a moderate pace, enunciate your words clearly, and vary your tone to emphasize key points. Avoid rushing through your content, as this can lead to miscommunication and decreased engagement.
• Engage with the Audience: Interact with your audience by encouraging questions, seeking input, and addressing their concerns. This interaction creates a dynamic and participatory environment that holds your audience’s attention.
• Effective Use of Visual Aids: Utilize visual aids, such as slides or props, to complement and enhance your message. Ensure they are clear, uncluttered, and support the content you’re presenting.

You may like also: Visual Storytelling in PPT Presentations .

• Thorough Preparation: Know your material inside and out. Thorough preparation builds your confidence, reduces nervousness, and allows you to handle questions and discussions with ease. Speak at a pace that lets your words sink in. Remember what Dwayne Johnson (The Rock) said, “Be articulate. Be passionate. Speak from your heart.”
• Be Adaptable: Always be prepared for unexpected situations, technical glitches, or questions you may not anticipate. Demonstrating adaptability showcases your poise and ability to handle challenges gracefully.
• Professional Appearance: Dress appropriately for the occasion and your audience. Your attire should reflect respect for the setting and contribute to the impression you want to convey.
• Own the Stage: Why is it important? Sticking to one spot makes you look stiff. If you look stiff, everything you are representing is stiff. Own your stage. Arrive early and spend some time knowing the space you have to work with. Move around it so you can address every part of the room. The body language you use on the stage also aids in conveying your message. Keep it precise and simple. Every movement should have a specific purpose. Don’t just move for the sake of moving.

To know more about  What makes a presentation impactful? , Read the Blog: Powerful Presentation: What makes a presentation impactful?

Closing Thoughts

To culminate, the journey from the inception of a presentation involves nuanced dynamics. The subtleties of body language, vocal modulations, and nonverbal cues converge to mold the reception of our words. Another thing is that presentation etiquettes are not a mere protocol; it’s the art of engaging dialogues, weaving confidence, adaptability , and authenticity into the very fabric of the discourse. And as we delve into the spotlight, encompassing the stage with purposeful movement.

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Download our Business Etiquette presentation template for MS PowerPoint and Google Slides to depict the set of norms, behaviors, and practices expected from individuals within professional settings. Our striking graphics are free from any potential copyright infringement problems, so you can use them confidently.

Business leaders can shed light on the importance, types, and examples of business etiquette. This amazing PPT can be harnessed to represent the rules and tips for good business etiquette. You can also explain to the audience how good professional behavior promotes effective communication, enhances the company’s reputation, and leads to successful negotiations, networking, and collaborations.

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