reading and critical thinking assessment geico

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Geico Assessments

• 204 questions

The Government Employees Insurance Company (Geico) is a US-based insurance company. Primarily known for insuring cars, it also provides home, life, business, and personal liability insurance.

Careers at Geico

There are a variety of different roles within Geico, based on different specialisms such as:

• Customer service
• Corporate roles such as marketing, HR, finance, and accounting

Entry-level positions, internships, and a leadership management program are open to students and graduates who would like to start their career with Geico.

For candidates who have previous experience in a particular specialist area or want to continue a career in general or specialist customer service, roles are advertised on the Geico website. These roles state the candidate requirements for the role, including the qualification and previous experience/skills that candidates need to have to be considered.

Geico Application Process

Online application, initial phone interview, online assessment.

Geico includes a number of online assessments as part of its recruitment process. These vary according to the role applied for, with different assessments used for sales and customer-focused positions compared to roles within claim management, for example.

All applications for Geico positions submitted online via its recruitment website. It is worth noting that resumes are not accepted in applications.

For some roles, such as those in customer service, claims, or sales, candidates can expect to complete the recruitment process and receive a final decision in up to three days.

Online application

To apply for positions, candidates need to create an account on the Geico recruitment portal. From there, they can then search and apply for their position of choice.

Candidates then need to complete the application linked to the job they would like to apply for. The application requests candidates to submit information on their previous work experience and education.

The application can take up to 30 minutes to complete. When creating your application account, ensure that you use correct and up-to-date contact details. These contact details will be used to contact candidates through the recruitment process.

Candidates applying for customer service roles need only submit one application; this application will then be considered for all types of customer service roles.

Initial phone interview

If successful at the application stage, candidates will be invited to attend an initial telephone interview. The invitation to participate in the interview will either be via email or a call from a recruiter to schedule the interview.

Candidates are advised to schedule their interview using the online Geico interview scheduler at their earliest convenience.

The length of the telephone interview varies according to the type of position. For claims, sales, and repair roles, the interview can last up to 30 minutes. For other roles, such as those in IT or management positions, the interview is longer and can last around one hour.

The interview is based on your previous experience and background, so questions will be asked on this and the details in the application form you submitted. The interview is also an opportunity for you to ask questions and find out more about the role and Geico as an organisation.

Geico Aptitude Tests

For many roles, Geico includes an online assessment as part of its selection process. Candidates who are successful at the initial interview will be invited to take it via email.

The assessment varies according to the role’s type but usually takes up to 45 minutes to complete.

For sales and customer service-based roles, the assessments focus on a candidate’s ability to manage multiple tasks simultaneously. Candidates are also assessed on reading comprehension skills and IT-related computer and typing skills.

Candidates who have applied for roles in other areas, such as auto damage or claims, are asked to sit a different set of assessments.

These assessments focus on a candidate’s spatial reasoning and abstract reasoning capabilities and their ability to solve problems using abstract information.

Assessments also evaluate a candidate’s verbal reasoning ability, ie whether they can read, understand and analyse information such as that found in the submission of a claim, then make logical conclusions from it.

These assessments can vary in length and have different time limits. Full details of the tests will be provided before the test itself.

It is essential before sitting the test itself that candidates practice the tests. Practicing the test means that you become familiar with the format and the style of questioning.

If the test is a timed test, ensure that you simulate test conditions and practice under timed conditions, so you become familiar with how you react under the time pressure.

When it comes to sitting the test itself, do so in a room that is quiet and free from distractions. Ensure that you are well rested, hydrated, and approach the tests in a positive frame of mind.

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Geico Interview

If successful at the assessment tests, the final stage of the recruitment and selection process for many roles at Geico is the interview.

The interview is conducted by a recruiter or a member of the Geico management team for the area applied to.

The interview focuses on a candidate’s understanding of the role and their commitment to a career at Geico. In addition, questions may be asked on a candidate’s skills, experience, or attributes, as relevant to the role.

Before attending the interview, it is essential to prepare. Review the job description, including the role requirements, and be clear on how you can demonstrate that you have these in an interview.

Look at the Geico website and be able to articulate to the interviewer what you know about Geico, why this is important to you, and why you have applied for the role at Geico.

Practice Aptitude Tests is not associated with Geico. We provide preparation services for Geico psychometric tests. Our tests are not designed to be identical to any style, employer or industry. Visit https://careers.geico.com/us/en to find out more.

Sample Geico Tests question Test your knowledge!

An insurance company has 5 different policy plans which, on average, generate revenues of $1,000, $2,000, $3,000, $4,000, and $5,000 respectively. Assuming these policy plans are equally popular, what is the mean average revenue per policy plan?

A customer has filed a claim for a total vehicle loss due to theft. After initial review, the claim has been flagged for further investigation. As an insurance specialist, which of the following would be the most appropriate next step?

• Contact the customer to confirm the details of the incident.
• Automatically approve the claim to maintain customer satisfaction.
• Deny the claim based on the flag without further investigation.
• File a police report on behalf of the customer.

When it comes to liability insurance, which statement is most accurate?

• Liability insurance primarily covers the policyholder's own damages.
• Liability insurance is optional in most states.
• Liability insurance covers legal costs and damages if the policyholder is at fault in an accident.
• Liability insurance applies only to bodily injuries and not to property damage.

A new advert campaign for home insurance saw a 20% increase in website traffic but only a 5% increase in quotations. What might this indicate?

• The campaign was effective in raising brand awareness.
• The increase in traffic is not related to the advert campaign.
• The campaign directly led to a significant rise in sales.
• There is a website error preventing visitors from getting quotations.

In a reasoning puzzle, if the word 'INSURE' can be rearranged to form 'URINES', which of the following words can likewise be completely rearranged to form another valid English word?

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Geico Tests Tips

1 understand the format.

Before you start practicing, get familiar with the types of questions you’ll encounter. Understanding the format will reduce surprises on the day of the test.

2 Simulate Testing Conditions

Practice under conditions that mimic the actual test environment – a quiet space and strict timing can help you prepare realistically.

3 Work on Your Weaknesses

Identify areas where you struggle and focus your practice there. Strengthening your weak spots can improve your overall performance.

4 Manage Your Time Wisely

During practice tests, pay attention to the time spent on each question, so you can pace yourself effectively during the real test.

5 Stay Mindful and Relaxed

Do your best to stay calm and composed. Stress can hinder your performance, so practice some stress-relief techniques if necessary.

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Geico Tests FAQs

What are the geico tests.

Geico is known for their comprehensive assessment process, which typically includes a variety of aptitude tests. These may evaluate mathematical skills, logical reasoning, verbal abilities, and job-specific knowledge.

Are the Geico tests hard?

Like many company assessments, the Geico tests can be challenging, especially if you’re unprepared. However, with thorough practice and understanding of the test structure, they are manageable.

How do I prepare for Geico tests?

To prepare for Geico tests, the best strategy is to practice as much as possible. Practice Aptitude Tests offers a range of practice tests tailored to what you might encounter during Geico’s recruitment process.

How long does the recruitment process take at Geico?

The recruitment process length at Geico can vary depending on the role and the number of applicants, but it’s a thorough process designed to assess a good fit for both parties.

What are Geico's core values?

Geico’s core values include integrity, perseverance in achieving goals, and respect for and service to their customers, associates, and communities.

Reviews of our Geico tests

What our customers say about our Geico tests

Andre Smith II

United States of America

March 22, 2023

How to break down the question to determine answer

Each paragraph states what the issue is. Read the question and break down what it says. Look for similarities and differences to what is being displayed or asked. From there, you can see if the answer is true, false, or not stated for you to answer.

Deah Joy Long

October 25, 2022

Read quickly and thoroughly

I was not 100% sure what to expect but the test is a great way to measure how well people can read carefully and comprehend what they read.

July 08, 2022

This gives you a realistic look at how it actually is. Being faced with a clock will cause you to rush and lose focus. Relax! and try not to pay attention to the clock and read for understanding.

Lakeisha Eleby

March 25, 2022

Challenging

This was very challenging and made you think hard about the question being asked. Wish I had more time

Patricia Thomas

January 24, 2022

Read the content carefully

I found the test boring but it is a test that makes you read the content entirely before answering the question.

Christopher Bradley

January 20, 2022

Be quick and precise in reading and understanding

The time can create additional pressure if you like to read multiple times for comprehension. Understanding is essential, as well as paying attention to details.

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Geico Assessment Tests & Hiring Process Preparation – 2024

What Is Geico?

Geico, an acronym for Government Employees Insurance Company, is the second-largest insurance company in the United States. Their company is best known for its mascot, the tiny green gecko.

Geico has over a dozen offices across the country including their headquarters in Maryland . The company employs about forty-thousand people in six key areas:

• Auto Damage
• Corporate & Technology
• Customer Service
• Leadership & Management Programs
• Call Center

What Is Geico’s Hiring Process?

Geico categorizes their hiring process by position. This means that job seekers applying for positions in sales , auto damage, claims, and customer service will have a slightly different interview process than those applying for positions in corporate, technology, and leadership programs. While details such as the timeline of the interviews and the subject matter will vary, the structure of Geico’s hiring process remains the same for all roles with the company. This structure goes as follows:

Application

Initial phone screening.

• Pre-Employment Testing

Final Interview

Geico is very specific about what requirements one needs to have a strong application. They also ask for documents and verify the applicant’s job history, education, and other credentials. The applications take about 30 minutes to complete and will ask about the applicant’s interest in the company among other things.

If you are applying for a position in a customer-focused job—this would be auto damage, sales, claims, and customer service—you should expect to hear back about your application in twenty-four to thirty-six hours. A hiring manager will then schedule the next step of the selection process. The entire hiring process for customer-oriented positions takes anywhere from ten to twenty-five days.

If you are applying for a position in a non-customer-focused job—corporate, technology, or leadership and management programs—a hiring manager will contact you within forty-eight hours. Securing a job with Geico’s non-customer-focus area can take anywhere from three weeks to one month.

The initial phone screening will acquaint Geico with the applicant and vice versa. The questions will concentrate on the applicant’s resume and overall background. This includes inquiries about relevant experience, strengths and weaknesses, and details on the applicant’s resume that makes them unique. Customer-focused positions will have a brief, fifteen-to-thirty-minute phone interview while non-customer-oriented jobs will have a 30-60-minute interview.

The initial phone screening may also include a personality test. This will be sent in the email accompanying your scheduled time for the interview. It is formatted like a questionnaire and will ask applicants to rate certain character traits, actions, or scenarios based on how much they agree with them. The results of this test will tell Geico how well the applicant fits in with the company’s environment and the role.

Geico’s Pre-Employment Assessment Tests

The pre-employment tests provide Geico with an objective assessment of the candidate’s aptitude and competency. Geico has candidates convene at one of their offices for onsite testing. Candidates should expect to spend about an hour or two at the office for testing. After they have finished, candidates will be told immediately whether they have passed or failed the assessments.

Customer-focused pre-employment tests include:

• Computer Skills The computer skills test is a combination of the typing skills and basic computer navigation. Geico wants to ensure basic computer knowledge so that the candidate can be fairly self-sufficient with their day-to-day tasks. It will be a timed assessment, and Geico’s minimum expectations for the candidate is being able to type forty words per minute while maintaining accuracy and providing high-quality work.
• Multi-Tasking Test The multi-tasking assessment occurs in two similar rounds. Each round consists of simple math equations on one side and customer correspondence on the other. The candidate is not expected to complete every single task in the time allotted, but do not let this discourage you from working as quickly and accurately as you can.
• Customer Simulation The customer simulation recreates the common interactions that an employee has with customers. The candidate will be asked to answer emails and phone calls and help the customer the best they can while maintaining company expectations. Geico usually includes one or two difficult customers to highlight how the candidate would deal with a difficult or uncomfortable situation.
• Spatial Reasoning The spatial reasoning assessment is endemic to auto damage roles. The spatial reasoning test appraises the candidate’s ability to understand claims being made and properly assess them. It will be a timed, multiple-choice assessment.
• Reading Comprehension The reading comprehension test is a brief assessment examining the candidate’s ability to understand correspondence, arguments, and statements. The test will require the candidates to reach plausible conclusions using arbitrary observations. Another component of the test is using proper vocabulary, grammar, and punctuation . This test provides Geico with insight as to how competent the candidate will be when dealing with customers.
• Situationa Judgement Test

The assessments for the non-customer-focused positions will be job-specific. Essentially, they will evaluate the technical knowledge someone has in regard to the role they’re applying for. Non-customer contact assessments include:

• Numerical Reasoning Finance, data, and analytics-related positions will take a numerical reasoning aptitude test . The test provides a graph or table with three to five follow-up questions. Each question will have five different answer choices, and the candidate must use the evidence found in the figures to reach a resolution. Successful candidates will have a basic understanding of algebra, fractions, and statistics, and will also be able to interpret data and graphs.
• Technical Test The technical test is common for those applying for IT and other technology-related positions. It features various problems that frequently occur on the job. The candidate must be able to use their prior knowledge of the subject to complete the assessment. The test is timed, and the subject matter primarily focuses on coding.
• PSI Assessment

Depending on your performance during the pre-employment testing, Geico may conduct your final interview that day. If not, the candidate will be invited back the following week.

The final interview will consist of a mix of technical and competency-based questions. The people interviewing you will be a hiring manager and a key team member in the field you have applied for. They prefer the candidates to go into detail and provide specifics when asked questions about past projects, jobs, and experiences. When asked technical, job-specific questions, candidates should walk the interviewers through their thought process and explain how they came to a given resolution.

The final interview will take anywhere from thirty-minutes to two-hours. Candidates who are successful in all stages of Geico’s interview process will be offered a job about a week after the final interview. If they accept, Geico asks that they partake in a drug screening and consent to a background check before they officially offer the job.

How to Pass Geico Assessment Test?

About fifty percent of people interviewing with Geico will not make it past the pre-employment testing stage due to the scores they received on the assessments. Considering the high volume of applicants, this creates an even more competitive selection process for job seekers interested in Geico.

The best way to shine during the pre-employment testing stage is to prepare for these assessments using mock tests. These mock tests simulate the questions and conditions of the test and help you to track your progress. Many job seekers find these practice tests beneficial because they allow you to make some silly mistakes before they count against you as you familiarize yourself with the tests. They also outline how you will do on the genuine test and how much more you should practice.

Preparing for Geico’s interview process, especially the assessments, is very important if you wish to work there in the future. Spending some time doing background research on the company and thinking of thoughtful answers to the interview questions is key and can make you stand out from the other candidates. Best of luck!

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Preparing for the GEICO Assessment Test: A Definitive Guide with Interview Questions & Samples

When applying for a position at GEICO you can expect tough competition throughout the recruitment process. The Government Employees Insurance Company is the second-largest motor insurance company in the U.S.A. and attracts a lot of applications for both its customer-facing and non-customer-facing positions.

The recruitment process follows a number of stages and it is necessary to pass one stage to progress to the next one.

After applying you can expect to follow these steps:

• Telephone Screening
• Pre-Employment Assessments
• A possible background check

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Table of Contents

Initial telephone screening

When your application and resume have been received, you will be invited to a telephone screening by GEICO. Consider this a “getting to know you,” call. Your resume and strengths and weaknesses will be reviewed as well as any special skills you may bring to the table.

In the phone call which lasts for approximately 20 minutes, you will have an opportunity to impress the recruiter. You will also have an opportunity to get a sense of what the company is like to work for.

Prior to the call, you may also be asked to submit a personality test. On a sheet, you will be asked to agree or disagree with a number of actions you might take in various situations. Get more information on personality testing and how to prepare here.

Your responses will give the recruiter a feeling for your personality and how you might align with company culture and work practices.

Assessments

GEICO assessments are considered tough. To get past the queue of applicants thorough preparation is necessary.

Rather than spending hours wading through reams of information, it is better to get a test prep pack that will give you details of the assessments as well as sample tests to practice on.

A test prep pack gives you exercises on which you can hone your skills in preparation for the assessments. Practicing exercises over a period of time will allow you see the progress you are making and the areas you might need to do further work on.

Get an idea of how a test prep pack will help you with this free sample test by clicking on the button given below.

More about the Assessments

Assessments are conducted at the company offices and last for 1-2 hours. The purpose of the assessments is to decide how suited you are to the role you have applied for.

There are two types of roles you can apply for.

• A customer-facing role where you will be dealing directly with GEICO customers in the areas of sales, claims, customer services
• A non-customer facing role in leadership or management development

Assessments are carried out on the following for customer-facing roles:

• Computer skills
• Spatial reasoning
• Customer skills
• Reading comprehension
• Applicant’s ability to multitask

For the non-customer-facing role, assessments test the applicant’s ability to excel in various types of tasks. Expect assessment in:

• Technical Test

With a satisfactory result in the pre-employment assessments, the applicant will then pass to the interview stage.

Preparing for the Assessments

GEICO’s recruitment technique is rigorous, meaning you, the applicant, will have a lot of preparation to do to work your way from application to job offer. But with the correct preparation, it is possible to work your way through the process and get the job you want.

You need to find out the type of assessment you will be expected to complete and the best way of going about preparing for it. With a test preparation pack from jobtestprep.com in hand, you will know you are receiving solid guidance on the assessments.

Working on the sample tests you will hone your skills in a particular area and measure your progress as you prepare for the assessments.

Plan how you will use your time

Create a timetable.

Preparing for a test or examination of any type needs to be approached with military precision. Immediately after you receive notification of an upcoming test, look at the amount of time you have to prepare.

Draw up a timetable identifying the times you will put into preparation every day. In drawing up your timetable, be realistic. A timetable you cannot really stick to will be discouraging and cause you to lose momentum.

Most people have times when they are at their most alert and study better. Ensure you select times when you are at your best.

Study in 50-minute increments

Your next step is to decide how you will use your test preparation time. time. The advice from educators is you never study for longer than 50 minutes at a time.

When the 50 minutes are up, leave your place of study and take a 10-minute break. Get some fresh air, do some stretching exercises or some yoga, whatever helps you to refresh yourself.

Vary study topics

Returning to your study place, try if possible to work on a different topic or type of exercise. Ensure that at the end of a day’s/evening’s study you have allowed 15-30 minutes to revise the material you studied during the period.

Working like this you are using your brain effectively. Studying the same topic for long periods of time can be ineffective and you gradually realize that even though reading the material your memory isn’t absorbing it.

Becoming familiar with the assessments

Becoming familiar with the assessment is your next project in preparing for the GEICO recruitment process. You need to know what you are going to be assessed on and how this assessment will be carried out.

“Numerical assessment,” may tempt you to say, “I did all of that in school.” You have, but you may need to refresh the material. And you need to learn how to apply that material on assessment day.

The same applies to assessments of your computer skills. If you use a computer on a daily basis like most of today’s world you are probably refreshing those skills every day. But don’t forget to work on your typing speeds.

The test that will pose the most challenges for applicants is the reading comprehension test . We read less than previous generations did and we skim rather than reading in-depth.

This is something you will probably have to devote time to practicing. The test will require you to extract specific information from a passage.

Practice reading and underlining key points in a passage. Become familiar with the questions asked and what the keywords are asking you to do. For example, if a question asks you to contrast two people or objects it is asking you to show the differences between them. However, if it asks you to compare the two it is asking you to show likenesses and differences.

Your test preparation pack gives you the materials you need to ace the assessments. You can find a free example of a personality test here that will give you a feeling of how the pack works. And click here for a free test on verbal reasoning.

Your pack comes with a range of sample tests that will allow you:

• To practice for the assessments
• To track your progress from test to test
• To become familiar with the timing of the test
• To improve your skills for the real assessment with each sample test
• To guarantee yourself no unpleasant surprises will await you in the test center

Reading or Doing?

The best type of study is when you do something. When reading something, take notes. Better still, engage in practice exercises from the test prep pack you got from a reliable test preparation company.

If during your preparation time you feel your mind becoming “fuzzy” from taking in too much information, take a breather. Then attempt a sample test. By doing the test, you will find your concentration returning.

A Healthy Mind in a Healthy Body

Make sure you approach assessment day refreshed. Many well-prepared candidates sabotage their efforts by studying late into the night on the nights before a test.

Your performance in the test depends as much on your well-being in the run-up to the assessment as on your preparation for it.

Tests are as demanding on the body as on the mind.

Bear this in mind while you are preparing for your assessments. Knowing something of how your brain works enables you to make the best use of it while in study mode.

But caring for your physical well-being is an important part of getting the best out of your mind.

To keep yourself well during the test preparation period ensure you:

• Get adequate breaks
• Get proper rest
• Get fresh air and exercise
• Get proper nutrition

If you are prone to stress:

• Develop a few helpful stress-busting techniques; deep breathing, yoga, meditation or a gentle walk
• On assessment day ensure the assessment is the only task on your agenda

Assessment Day

On the day of the GEICO Assessment, you will undoubtedly be nervous. This after all is a day that could have an impact on your future.

Being a little nervous can be a good thing when you have to perform at your best. Being overly nervous can damage your performance.

Take deep breaths if your nervousness is getting out of control. Remind yourself you have worked hard for this and when relaxed get started on giving the assessment your best shot.

Written by Elizabeth O Mahony

With 25+ years’ experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments.

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Sarah is an accomplished educator, researcher and author in the field of testing and assessment. She has worked with various educational institutions and organisations to develop innovative evaluation methods and enhance student learning. Sarah has published numerous articles and books on assessment and learning. Her passion for promoting equity and fairness in the education system fuels her commitment to sharing insights and best practices with educators and policymakers around the world.

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Prepare for the Geico Assessment Test

Geico Assessment tests include several challenging aptitude tests including the Multitasking Simulation, Reading Comprehension (23 questions, 10 minutes), and Space Visualization/Spatial Reasoning (10 questions, 5 minutes).

You will have  30 minutes  to complete each test, which can be seriously challenging! 

Keep reading for more info on the Geico Assessment including free sample questions and tips.

Contact us at [email protected] If you're not sure which test is relevant for your position.

What is The Geico Assessment?

Note:  This information is relevant for the following positions:

• Auto Damage Adjuster
• Geico's Management Development Program
• Sales, Claims & Customer service

Fun fact:  Did you know that "Geico" was originally an acronym for  G overnment E mployees I nsurance Co mpany?

Geico tests candidates for these roles using several challenging tests, which we will now go over.

Geico Assessment Test Practice Questions and Answers

Multitasking simulation.

Geico's multitasking simulation is a test used to assess your ability to handle multiple tasks simultaneously. The test consists of several different tasks that must be completed in a specific order and with limited time.

The online test is taken from your home device and typically lasts 15 minutes. It includes tasks such as sorting email, answering phone calls, and entering data into a computer. You will need to switch between the tasks efficiently and manage your time to complete all of the tasks before the end of the test.

This is a recreation of what the test looks like:

As you can see, this section of the test has you gathering relevant information from a short message and documenting it using a basic interface.

Tip: Practice multitasking and time management skills prior to taking the test. It is also important to stay focused and not get overwhelmed by the number of tasks. Additionally, you can try to focus on one task at a time and prioritize the task that needs to be done first.

Reading Comprehension

The Geico Reading test is similar to other question categories you might already be familiar with. You will be shown texts including 3 short paragraphs  and asked 5 - 6 multiple-choice questions  about each text.

You will need to answer  23 questions in 10 minutes , Which includes the time to read the passages- so speed is needed, as well as accuracy.

Reading Comprehension Test Sample Question

A day of national mourning is one marked by mourning and memorial activities observed among the majority of a country's populace. Most of these days are determined by that nation's government. Sociologists claim that national mourning is both a symbolic and political gesture, as well as a meaningful expression of grief.

On the one hand, predetermined mourning days reflect and create a sense of national community, united in a feeling of loss. On the other hand, and mostly in the case of mourning days instigated by the people, such as the day of Princess Diana’s funeral, they reflect a spontaneous bout of pure grief manifested in the closing of shops and banks, and the cancellation of sports, theater and cinema showings.

Although the intensity of the mourning can differ dramatically from one country to another, there is no doubt that a day of collective grief is extremely good for national unity.

Which one of the following statements is definitely correct in light of the text?

The correct answer is B.

In order to conclude which of the statements is definitely correct, we must locate them in the text and find which of them is explicitly mentioned there: Answer choice (a)- The passage describes two types of mourning days (determined by the government or instigated by the people). Thus, one cannot conclude that all mourning days are determined by the government. Answer choice (b)- The last sentence of the passage states that: ”there is no doubt that a day of collective grief is extremely good for national unity”. Therefore we can conclude that this answer choice is definitely correct. Answer choice (c)- In the passage, Princess Diana's death is given as an example of a mourning day instigated by the people. Therefore this answer choice is incorrect. Answer choice (d)- Although the example shows that leisure activities were, in fact, cancelled on the day of Diana's funeral, we cannot assert with certainty that this is the case every mourning day. Therefore we cannot state this with certainty.

Tip:  Since each text comes with 5-6 questions, it may be a good idea to read it through once before starting the questions, as it may save you time when looking for answers. Interested in practicing more Reading Comprehension questions? See our free Verbal Reasoning practice test.

Space Visualization

For this section (also known as spatial reasoning), you will be shown an object made of several cubes and must decide  how many cubes specific parts of the object touch. 

You will be asked about the same object 3-4 times regarding different parts of it, for a total of  10 questions .

Here is a sample question from this section:

Space Visualization Sample Question

Study the following object and answer the question.

How many boxes are in contact with Box 3?

The correct answer is 4.

Box 3 comes into contact with the three boxes on the floor above it as well as Box 1 which lies ahead of it.

To practice more space Visualization questions see our spatial reasoning practice page .

If you have any questions on any Geico assessments, please let us know via email!

What is The Geico Hiring Process?

Geico has two different sectors of applications. Candidates may either apply for a sales, customer service, and claims and auto damage consultant position, or to Geico's leadership program, IT, and corporate positions. The two fields have similar application processes, with a few tweaks.

1. Submit Application

It is preferred to apply for a position at Geico online, but it is also possible to do so in person at a local Geico office. At this stage you will schedule the phone interview. It is important to research what Geico is looking for in its employees before the interview.

2. Initial Phone Interview

This is a general phone interview that lasts around 20 minutes. Interviewers will ask background and experience questions.

3. Geico Assessment Test

The Geico assessment test described on this page is considered tough and requires preparation. The assessment test varies depending on the position. For sales and customer service positions , the assessment focuses more on your reading comprehension, typing, and computer skills, as well as your ability to multi-task. When dealing with claims and auto damage, you are tested on spatial recognition and reading comprehension in order to determine if you can accurately explain what you see and if you can understand the claim. It is important to note that you will not be able to complete all the questions. However, it is still crucial to work quickly and accurately to complete as many as possible. 

4. In-Person Interview

You will only get to this stage if you passed the assessment test. It consists of a general interview as well as a role play. You will simulate real-world situations, and the interviewer will assess how you handle stress, multi-tasking, and work-related curveballs.

5. Background Check

A regular background check and a drug test finish the recruitment process.

How Do You Know if You Passed Geico Assessment Test?

Applicants will usually receive their results via email although some may receive a job offer right after the assessment, so be sure to take to bring two forms of identification with you to the assessment.

About Geico

Geico is the second-largest auto insurance company in the United States, employing around 27,000 people. A majority of the employees are in the fields of sales, customer service, and claims, but there is still a substantial portion of the workforce in corporate.

Geico Assessment Preparation with JobTestPrep

JobTestPrep's high-quality preparation resources can help you prepare for almost every aspect of your Geico assessment test. Our PrepPack™ offers  preparation materials for all the aforementioned assessment tests, except the multi-task section.  Learn from the detailed answer explanations we provide, and utilize our helpful score reports. 

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What Is the GEICO Assessment Test?

How to prepare for the geico assessment test, frequently asked questions, final thoughts, a full guide to the geico assessment test.

Updated November 18, 2023

The Government Employee Insurance Company, referred to as GEICO, is primarily an auto insurance company that also provides other insurance for US policyholders.

Established in 1936 with the express aim of providing auto insurance directly to federal government employees and their families, the company has always been privately owned.

It is not affiliated with the US government at all.

Getting a job with GEICO follows four distinct phases. However, the details at each stage will depend on the role that has been applied for and the level of qualifications and experience needed.

Job roles at GEICO include:

• Accounting and Finance
• HR and People
• Auto damage claims
• Business operations
• Customer Service

Working at GEICO is a popular choice for many people because there are several benefits, referred to as a Total Rewards Package.

This includes insurance, legal and debt assistance, funding and support for tuition and licensing, and various types of paid leave.

Candidates who are interested in a role with GEICO need to be aware of the Guiding Principles of the company, which are as follows:

• Respect, support and provide an opportunity for all associates
• Be the low-cost provider
• Be fanatics for outstanding customer service
• Operate with uncompromising integrity
• Maintain a disciplined balance sheet
• Make an underwriting profit while achieving optimum growth
• Invest for total return

The Four Stages of the GEICO Application

The details of the application process will differ depending on the type of role that you are applying for, but the general stages remain the same.

The delineation occurs between roles in sales, customer service, claims and auto damage and those that are in leadership, IT or corporate.

Online Application

All the available roles in every department are listed on the GEICO Careers Page , and you can choose the one that you are interested in there. Once you have pressed the ‘apply now’ button, you need to complete an application form.

The application form is a detailed collection of information; you must give your full work experience and education in the document rather than referring to a resume.

If you are applying for a role in corporate, leadership or IT, there will be more details that you need to provide.

Set aside at least 30 minutes to complete the application form; it is not a complicated document, but you will want to ensure you are giving all the important details (and using correct spelling and grammar).

Phone Interview

Suppose you match the basic criteria for the role that you have applied for according to the details on your application form. In that case, you will be invited to a phone interview.

This is scheduled via email using a scheduling tool, so you can choose a time and date that is most suitable for you.

If you are applying for a sales or claims role – one where you will have direct contact with customers – this phone interview will be all about your competencies and experience that is relevant to the role.

You can expect to be asked to provide examples of problem-solving, good teamwork and of excellent communication skills. This phone interview will usually take about 30 minutes to complete.

If you are looking for a corporate role, the phone interview will be more in-depth, taking up to 60 minutes and asking more questions about your work behavior and specific experiences named in your application form to see how well you will fit in the role.

Geico Aptitude Tests

Assessments for a role at GEICO are an important part of the application process. Almost every applicant will be expected to complete at least one test.

The content of these tests will depend on the role that you have applied for. The assessments are completed online, so you can take them at home and on time.

Some Assessments That Are Used By GEICO

Computer skills.

The GEICO team wants to ensure that the candidates interested in a position working with customers can navigate computer programs and have the appropriate level of typing skills.

They are looking for candidates who can type at least 40 words per minute, with excellent spelling and grammar.

Customer Simulation

Specifically for candidates who are going to be dealing with customers personally, the customer simulation is a role-play exercise that can take place as a role-play or as a written exercise.

Candidates will be expected to deal with customers, including ‘difficult’ customers, while also utilizing database systems.

Geico Multitasking Test

Being able to deal with customers and manage a busy workload means being able to multitask effectively.

In this Geico simulation test (the Geico Multitasking Test), the candidates have to use a split screen system to find information and share it with someone else, like a customer.

Comprehension

Reading and understanding written information is tested in the comprehension test, where the candidate will be given a passage of text and will be expected to answer questions about the information given.

This assessment is all about getting to the important details quickly and recalling them to choose the right answer.

Spatial Reasoning

In a spatial reasoning assessment , the candidate is presented with a series of shapes or images that are in some sort of sequence.

They need to identify the rule that governs the pattern and find the missing item.

This is all about making decisions based on limited information. It is a well-used test when hiring for corporate or leadership roles.

Numerical Reasoning

Candidates are likely to face this sort of assessment if they are applying for a role that needs some mathematical knowledge and numeracy, such as in finance.

In this test, numerical data is provided in the form of tables or graphs, and candidates need to be able to manipulate that data using basic mathematical operations to make a reasoned and logical decision about the data.

Technical Assessment

This is usually a skills-based test that consists of specific technical knowledge that the candidate will need to be successful in the role.

Skills like coding are usually assessed with technical tests. The candidate is presented with work-related scenarios that need programming understanding to solve.

GEICO Interview

If your performance in the assessments reaches the required benchmark, you will be invited for an in-person interview.

This could occur with a management team member or a recruiter and is more about what you know about the role and the company.

To succeed in this interview, you will need to have done your research – the interviewers want you to demonstrate that you are ready to commit to the company and understand what the role entails.

You will also need to be ready to show that you have the competencies that they are looking for in a successful candidate.

You will be asked to give examples from your work experience that show you have the soft skills and aptitudes that the role needs – you might want to revisit the STAR mnemonic so that you stay clear on what you are sharing.

At the end of the interview, you will be invited to ask some questions of your own, so you should try and think of some insightful questions to ask that will demonstrate your understanding of the role and really stick in the interviewer’s mind.

Example GEICO Test Questions

Customer simulation example question.

‘ You are having a conversation with a customer who wants to cancel their coverage because they feel it is too expensive. As part of your role, you are expected to try and convince the customer to stay, and you are allowed to offer up to a 20% discount on the monthly cost if it is necessary. The customer is angry and not willing to listen to the offer of a discount, becoming rude and shouting while using bad language.’

How would you deal with this situation?

a) Hang up on the customer because they are obviously not going to listen b) Transfer the customer to a supervisor to deal with the problem c) Shout at the customer to get them to listen d) Ask the customer to take a breath so that you can help them

Comprehension Example Question

According to MoneyGeek, there were 28 million uninsured drivers in the US in 2019, which means that those drivers are risking fines, getting their vehicle impounded, or even getting their license suspended if they are caught by law enforcement.

Multiple offenders might even face prison time.

For insurance companies, making it simple for customers to get the insurance they need is the most important thing, which is why almost every service is now available online.

Statement: Not having auto insurance always leads to prison time.

a) True b) False c) Not enough information to say

Numerical Reasoning Example Question

According to the table above, which customer has seen their annual costs rise the most?

a) Aaronson b) Branson c) Charles d) Davis e) Ericsson

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Step 1 . Read About the Company

GEICO, as a company, is enormously proud of its heritage, and the recruiters will be looking for a candidate who aligns with their Guiding Principles mentioned above.

The company is built on the following:

• Perseverance
• Hard and Honest Work

To make the best impression throughout the application process, you want to be able to demonstrate that you understand how GEICO works as a business and its position in the wider insurance industry.

Step 2 . Learn About the Position

The job description will have a wealth of information about the role, not only the requirements in terms of experience, skills, and qualifications but also the type of person that they are looking for.

You will be able to see details about the role itself, what your responsibilities will be, and other details that you can use as extra information for answering questions and demonstrating your alignment with the role.

Step 3 . Practice

When you know what type of tests you are going to be taking, one of the most effective things that you can do is take a geico practice test.

There are so many practice tests available online that you can use – and although they might not be exactly the same as the ones you will be taking, the structure, layout and content will be broadly similar.

Make sure that you have all the right conditions for an assessment; set a timer and complete it in silence.

Step 4 . Prime Time

Everyone has an ideal time for cognition – some people might be more active and awake in the morning, while others prefer to work in the later afternoons.

To give yourself the best chance of presenting yourself in the right way, try to schedule any assessments or interviews for your best times.

Step 5 . Show Motivation

For the recruiters, candidates who seem to be genuinely interested in the role and the company are going to be the most popular choice for the job.

Working at GEICO is about starting a career, whether that is in customer service and claims or in a corporate position.

The recruiters want to see that you have a strong interest in the industry and, specifically, in becoming a member of staff at GEICO with an eye for the future.

Step 6 . Provide Examples

Examples are a really important part of the interview process, and you can expect to be asked to provide details about what you have done in the past, either in education or in a previous job.

You can prepare some of these before the interviews.

Using the information provided in the job description, you will be able to see what sort of skills and competencies the role requires, so you can think of examples that show you have those aptitudes.

Brush up on STAR examples; give the Situation, Task, Actions and Results for each event that you mention.

Step 7 . Know Strengths

When you are applying for a role, you need to know what your strengths (and weaknesses) are. The recruitment team wants to see what you are good at and why, and they need to know that you are aware of your own limitations and willing to work to improve them.

Do some work on yourself before you apply for the role so that you can give the best of yourself in the application process and in the role when you get it?

What is the assessment test for GEICO?

There are several different assessment tests used by the GEICO recruitment team, depending on the role that you have applied for.

If you are looking for a customer-facing role, you can expect to have a computer skills test and a customer simulation, while corporate roles usually use tests like spatial reasoning assessments.

How to pass GEICO assessment test?

The best way to pass the GEICO assessment tests is to know what assessments are coming and to practice them beforehand.

You can get a good feel for what tests there might be by looking at the skills and aptitudes that are needed for the role.

If you are applying for a position in finance or claims, you will probably have to demonstrate that you have good numerical reasoning abilities.

How hard is the GEICO test?

The GEICO assessment tests are designed to be challenging because they are used to filter through large candidate pools to find the applicants who have the right level of skills and aptitudes.

The candidates who have the skills will find the assessments reasonably simple, at least in content.

Where can you prepare for the GEICO assessment test?

When you know what GEICO assessments you will be facing, you can find practice tests and revision materials at JobTestPrep .

Example questions, worked sample questions, hints and tips for success, and other information that will help you perform at your best.

How long does it take to find out if you passed the GEICO assessment test?

The GEICO recruitment team keeps in touch with candidates via email, and you will be kept up to date in the same way.

For most roles, the time taken in the application process is a couple of weeks but can be up to 31 days.

Is the GEICO assessment test timed?

The GEICO assessment tests are timed, and you can expect to take up to 45 minutes to complete.

How do you know if you passed the GEICO assessment test?

If you pass the GEICO assessment test, you will be contacted by the recruitment team to set up the interview for the next stage of the application process, which is usually the face-to-face interview.

How many questions are on the GEICO assessment test?

There are different tests that are used in the GEICO application process, so the number of questions in the assessment test will depend on the position that you apply for.

You can expect whichever test you are taking to be relatively short; however, according to the recruitment team, they take less than 45 minutes to complete.

What is the purpose of the GEICO assessment test?

The GEICO assessment test has been chosen to evaluate candidates based on their abilities and skills to see which applicant has what it takes to be successful in the future.

Pre-employment assessments are a fair and balanced way of getting more information about what a candidate is capable of.

Where can I get sample questions for the GEICO assessment test?

You can get sample questions for the GEICO assessment test when you know what test you are going to be taking from JobTestPrep .

On this site, there are practice tests across a range of subjects and skill sets, as well as revision materials and sample questions that have the answers worked out so that you know how to approach them.

What happens if you fail the GEICO assessment test?

If you fail the GEICO assessment test, your application will be terminated. However, you can reapply for the role after six months to get another chance to pass the test.

Where can I get a full guide for the GEICO assessment test?

You can get a full guide for the GEICO assessment test when you know what tests you are facing from JobTestPrep .

There are example questions, great descriptions of the content of questions, and tips and tricks that will help you get ahead, as well a full-length GEICO practice test that will help you to learn the right GEICO assessment test answers.

The GEICO assessment tests are designed to find the right person for the roles that are advertised, which is why they are challenging.

Working in the insurance industry, and for GEICO in particular, takes a specific type of person.

The application process, whether for customer service or a corporate role, is meant to be challenging to make sure that every applicant has what it takes to be successful, and when it comes to the GEICO assessments, only 50% of candidates will pass the test.

You might also be interested in these other Psychometric Success articles:

Or explore the Aptitude Tests / Test Types sections.

20 Best Geico Assessment Test Tips with Practice Questions and Answers

This post provides exhaustive information on the Geico job assessment test and valuable tips to help you achieve great score in the test, including sample questions and answers to practice with in your preparation for the test.

Please, read on:

What is Geico?

Geico, which stands for Government Employees Insurance Company, is the second-biggest insurance company in the United States, and is best known for its tiny green gecko.

The company hires about 40,000 people in 6 key areas including Customer Service, Auto Damage, Claims, Sales, leadership & Management Programs, and Corporate & Technology.

Geico’s hiring process is categorized by position – making job seekers who apply for positions in sales, customer service, auto damage, and claims to have a slightly different interview process from those who apply for positions in corporate, technology, and leadership.

Passing the Geico assessment test is also part of the company’s hiring process.

You can’t pass the test without first knowing what it is all about, and that’s the focus of this article.

20 Best Geico Assessment Test Tips

Here are important facts about the Geico job assessment test and tips to help you make top scores in it:

• Geico Assessment Test Needs Preparation

There are comprehensive practice materials to help prepare you for your job assessment.

By improving your scores, you are proving that you are the right candidate for the job.

With serious preparation for the test, your chances of getting the desired job with Geico are brightened.

There are sample questions with answers with detailed explanations that you can use in your preparation to help ensure your success and get the job of your choice.

As the second-largest auto insurance company in the United States, Geico employs 27,000 people; the majority of whom are in the fields of sales, claims, and customer service.

• Geico Assessment Test is Considered Tough

The Geico assessment test is considered tough and therefore needs to be thoroughly prepared for.

The variation of the test is according to the position.

The test focuses more on your reading comprehension, typing, computer skills, and your ability to multitask for sales and customer service positions.

You are tested on spatial recognition and reading comprehension when dealing with claims and damage so as to determine if you can accurately explain what you see and if you can understand the claim.

You may not actually complete all the questions, but it is important to work quickly and accurately to complete as many as possible.

• The Geico Caliper Profile Test

Candidates are required to take the Caliper Profile in addition to the Geico assessment test and as part of the recruitment process for many of the representative positions at Geico.

The Caliper Profile test is used to measure and report on how an individual’s qualities relate to job performance.

The company uses the test to collect information about an individual’s natural strengths, motivators, and potential to succeed in a role.

• Geico In-Person Interview Follows the Assessment Test

After passing the assessment test, the next thing that follows is the in-person interview. This is a combination of a general interview and a role play.

The interview involves real-life situations.

For instance, the interviewer may assess how you handle work-related curveballs, multi-tasking, and stress as part of the interview.

• Geico Initial Phone Screening Assessment

The initial phone screening assessment has questions that will focus on the applicant’s resume and overall background, including inquiries about relevant experience, strengths, and weaknesses, as well as details of the applicant’s resume that make them exceptional.

Positions that concentrate on customers will contain a brief 15-30 minutes phone interview while non-customer-focused roles will have a 30-60 minute interview.

The initial phone screening assessment may also include a personality test, which will be sent into the email following your scheduled time for the interview.

This comes in the form of a survey, asking applicants to rate certain character traits, actions, or scenarios based on how much they agree with them.

Through the results of this test, Geico will know how well the applicant fits in with the company’s environment and the role.

• Geico Computer Skills Test

This test combines typing skills and basic computer navigation. Geico wants to ensure candidates possess the basic computer knowledge and skills so that they can be fairly self-sufficient with their daily responsibilities.

The computer skills test is timed so candidates’ ability to type a minimum of forty words per minute while maintaining accuracy and providing first-class work could be determined.

• Geico Multi-Tasking Test

Geico’s multi-tasking assessment comes in two similar rounds, each round consisting of customer correspondence on one side and simple math equations on the other.

You need to work as quickly and accurately as you can while taking this assessment test, although the candidate is not expected to complete every single task in the time given.

• Geico Customer Simulation Test

The common interactions that an employee has with customers are recreated by the customer simulation.

The company will ask the candidate to answer emails and phone calls and help the customer in the best way that they can while maintaining company expectations.

Geico usually adds one or two difficult customers to highlight how the candidate would deal with a difficult situation.

• Geico Spatial Reasoning Assessment

The Geico spatial reasoning test is a timed, multiple-choice assessment that is so common in auto damage roles, and it judges the candidate’s ability to understand claims being made and appropriately assess them.

• Geico Reading Comprehension Test

This is a brief assessment test that measures the candidate’s ability to understand statements, arguments, and correspondence.

The candidates will be required to use arbitrary observations to reach reasonable conclusions.

The Geico reading comprehension test also requires the candidates to use proper grammar, vocabulary, and punctuation.

This test helps Geico understand how competent the candidate will be when dealing with customers.

• Geico Numerical Reasoning Test

Non-customer focused roles such as data, finance, and analytics-related positions will take a numerical reasoning aptitude test.

During the test, a graph or table is provided with 3-5 questions that follow up.

As each question has five different answer choices, candidates are required to use the evidence found in the figures to reach a decision.

Successful candidates will be able to interpret graphs and data, and will also have basic understanding of fractions, statistics, and algebra.

• Geico Technical Test

This test features different problems that repeatedly occur on the job, and it is common for those applying for IT and other technology-related positions.

This test is timed with subject matter primarily focusing on coding.

The candidates are required to use their previous knowledge of the subjects to complete the test.

• Geico Simulation Exercise Test

During the simulation exercise, the candidate is required to listen to a call or respond to a financial claim on the GEICO’s chat.

Sixty seconds will be given to answer each customer in the most excellent way that you find suitable.

There are previously provided company guidelines that can help you. Also remember to read instructions carefully.

• Geico Personality Test

This test is used to determine the personality traits of a particular individual.

Most of the tests surrounding personality assessment are actually meditative, in the sense that they involve self-report questionnaires, measures, or reports from life records such as rating scales.

Because of the thoughtful nature of the personality test, it’s not so easy when taking it.

Secondly, the test depends wholly on honest answers from the individual that is being tested.

Instead of being self-deluded during the test and provide dishonest answers just to satisfy yourself, it’s better to rather face the realities of your personality.

• Geico Competency Test

The Geico competency test assesses your competencies, such as your strengths and capabilities.

How comparable are you to others in the labor force measuring the 16 most common and work-related competencies.

You will be given about 15-20 minutes to finish the test. Therefore, you should increase your pace to meet up with the time allotted.

• Geico Watson Glaser Critical Thinking Test

The Watson Glaser critical thinking test is part of Geico’s assessment tests that helps employers to easily detect the ability of individuals to make the right decisions and accurate deductions.

The test is used in both the educational and employment fields, but it has become increasingly popular as part of many companies’ hiring processes.

This test is commonly used to assess those in vital decision-making roles.

There are a total of 80 multiple-choice questions contained in the test.

However, there is a reduced version of the test that is preferably chosen by most organizations.

This reduced version has half of the items of the original version.

The test can have a specific time limit of 40-80 minutes depending on the position you are applying for.

• Geico Inference Test

This test measures the ability of persons to investigate until they discover the appropriate acts, discriminating between the events surrounding a particular condition.

• Geico Work Values Test

The employers want to know what makes you happy and unhappy in your work and career using this test.

The test is used to determine the work values you value most and what truly motivates you.

In this test, questions such as, “Why did you make specific career choices”? “What would be a good career move for you? What are your talents”? “Which work value suits you best”, and “which work values will make you happy and successful” need to be answered.

• Geico Team Roles Test

This test determines which team roles are best suitable to you.

It is inspired by ideas on team roles theories, knowledge of the big five personality theory, and generalized competency frameworks.

The team roles test uses many cultures to measure roles found in businesses and management teams all over the globe.

• Geico Deduction Test

This test evaluates an individual’s ability to make logical deductions based on accurate and sustained reasoning.

The test measures a candidate’s ability to think and reason critically, to use their skills efficiently within decision-making processes, and to act logically, critically, and objectively.

Geico Assessment Test: Practice Questions and Answers

Here are sample questions with answers you can apply in your preparation for a job assessment test with Geico:

Question 1: Which of the statements below is false based on the facts provided in the text?

A) Ebola has been classified as one of the major problems for the community Democratic Republic of Congo and is subject to outbreaks on somewhat of a usual basis. B) An outbreak in certain provinces served as the impulsion for checking new treatments. C) The World Health Organization knows about the problem and is actively working to stop Ebola outbreaks in Congo. D) The drugs discussed in the article did not analyze well when testing commenced in November.

Question 2: Why did you abandon your previous job or consider leaving your current job?

How you should answer this question is to explain something you didn’t find in your previous job, but can realistically find it in your new occupation, while working for Geico.

Maybe you didn’t feel suitably rewarded for your effort in work. Or you did not like the work background, or could not profit from a vast and established brand in your sales endeavors.

If they ended your contract, you should also be sincere. Do not lay blames on the others, and admit making an error.

Surely, you made an error, and had to go because of it. But you corrected yourself and do not plan to repeat the same errors while working for Geico.

Question 3: Do you like setting goals for yourself in the profession?

All things are quantified and monitored at Geico.

Micromanagement was taken to the extreme, having a metric for everything.

You should rather love goals – whether you set them for yourself or someone else set them for you in your job.

Make the interviewers know that goals are not worrying you. In contrast, it is good to have an aim, something you can aspire to, a benchmark you can endeavor to meet or exceed each month.

That’s the approach they look for in a good job applicant at Geico, because that’s the way they do the business and treat their employees.

Question 4: What will you do if a customer complains about the service they received from you?

Make the interviewers know that a quality customer service is your main concern. Therefore you will carefully listen to the customer, trying to find out the main cause of the problem.

It could be either a mistake, or just a misunderstanding.

In any case, you will quietly listen and try to address their complaint – without emotions, focusing on the way out of the problem.

Furthermore, you will attempt to learn from the condition, so when you experience a similar situation with another customer, you won’t repeat the same mistake.

You will know how to do things better.

Question 5: How do you handle rejection and negativity?

You won’t hear only words like “well done” in your job. Some people will be sad, and many will not accept your offer.

That’s how it goes in any customer service or sales position.

Make the interviewers know that you have realistic expectations about the work, and count with negative aspects of the job.

First of all, you need to understand that people do not snub you. They reject your offer. That’s a basic difference, although a tough one.

Secondly, you ought to know that a sales position isn’t as you might think. Some people will hang up as soon as you introduce yourself, and you will hear “no” more often than “yes”.

But you also know that sales are a game of numbers. The sales will come sooner or later If you are persistent in your efforts and continue calling customers or meeting them in person.

Part of Geico’s hiring process includes passing their aptitude test, and you cannot pass their test without preparing for it.

The company wants to test how you can think quickly and solve immediate problems.

This article has shared tips and sample practice questions and answers to see that you excel on your Geico assessment test.

>> Are you billed to take a pre-employment assessment test with a company? If you are, then it is wise to learn about the test and prepare effectively for it with lots of practice questions and answers. Start your preparation for your coming test here: Make Top Scores in Employers’ Assessment Tests .

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GEICO Assessment Test

LEARNING HOURS

• Numerical Reasoning
• Verbal Reasoning
• Logical Reasoning (Inductive & Deductive)
• Situational Judgment Tests
• Personality Tests

The Government Employees Insurance Company, known as GEICO, is a national auto insurance company based in Maryland, United States. It was founded in 1936, and today is one of the leading brands in the industry.

As of 2024, GEICO insures over 28 million vehicles across the country and employs 40K+ associates. The company offers a wide range of career opportunities ranging from sales, customer services, and claims to IT, legal and marketing.

GEICO’s Recruitment Process

GEICO is continually looking for candidates to join their team. The process is very straightforward, and there is a lot of information available on its  official website.  Below we summarize the process based on the experience of previous applicants.

The Application Process

If you are interested in pursuing a career with GEICO , the first thing you should know is that the company only accepts online applications. If you do not have access to a computer, the company offers in-person applications at various HR locations.

 Visit the site and look for available positions through their  careers’ page . Once you have selected the post you wish to apply to, you will need to click on it. As a new window appears, it will display the requirements, qualifications, and other instructions.

To apply, you will need to create a username and password on their portal, as well as provide the following information:

• A valid e-mail address.
• Phone number and address.
• Your resume as Word .doc files or PDF.
• All your previous work experience and educational background.
• The desired salary for the job.
• Referral information (if applicable).

Once you finish creating your profile, you will be required to answer a group of qualification questions and job specific questions. Also, you will need to fill out a ‘diversity survey.’

Keep in mind that you can only apply once (even if you are to be considered for different positions) and that, if your application is rejected, there is a six-month waiting period before you can re-apply.

Overall, GEICO’s response time is pretty fast. Depending on the position, you can expect an answer within 3-11 days after submitting your candidacy.

Online/Phone Interview

If you meet the requirements (for one or more positions), the recruitment team will contact you directly to set up a phone interview. This initial meeting is considerably short as it only takes 10-15 minutes. Do not stress; at this point, you should only expect general questions regarding the information you already submitted.

Keep in mind that when applying for a customer service job, the initial phone interview may also serve as a role-playing exercise to asses your qualifications for the position.

Furthermore, if you are applying for leadership, IT, or corporate positions, you will have to complete the standard phone screen, followed by a formal phone interview with a recruiter. This second meeting could last 30-60 minutes, and you should expect job-specific questions.

Depending on the job, candidates may need to participate in an additional round(s) of interviews via phone, video/virtual, or on-site.

GEICO Assessments

The GEICO assessment test portion is severe and very extensive. Thus, we strongly recommend you prepare for it. Please note that the assessment tests vary according to the position you solicited.

If you apply for a career in sales or customer service, the tests focus on your reading comprehension abilities, multi-tasking skills, computer proficiency, and your ability to follow instructions.

Usually, you will need to complete two on-site tests:

• Computer Skills

It is generally administered in a nearby office as a group. The assignment is a standard computer testing skills’ test where you demonstrate your typing abilities and use of a PC.  — this portion lasts between 1-2 hours.

• Simulation Exercise

You will also need to complete a simulation exercise. It requires you to listen to a call or respond to a fictional claim on the GEICO’s chat. You will have 60 seconds to answer each ‘customer’ the best way you see fit. Remember to read instructions carefully and follow the previously provided company guidelines.

If you are applying for a position in the claims or auto damage departments, assessments tend to focus on reading comprehension, spatial recognition, and abstract thinking. Here, recruiters will asses your ability to read a claim or policy, understand it, and answer accordingly.

Moreover, for almost all the leadership and corporate positions, candidates need to complete not only the reading comprehension and numerical skills tests but also a Caliper profile.

This type of examination resembles a personality test, where employers evaluate candidates’ traits, weaknesses, motivators, and strengths. The Caliper tests are multiple-choice exams with an average of 180 questions. Usually, they do not have a time limit.

In-person Interview

If you pass all the other phases of the recruitment process, candidates will have an in-person interview with a hiring manager. At this point, meetings are one-on-one and include job-specific questions such as:

• Do you have Insurance related certifications or licenses?
• How do you handle work-related stress?
• How would you handle an angry customer?
• Have you ever been a leader on a project or in a group?

Depending on the recruiter, it may take between 45 min to 1 hour to get through the entire interview. You can also expect similar questions to those asked by previous interviewers, or to be asked to discuss past work experiences or projects.

Finalizing the Process

Last but not least, successful candidates will need to pass a thorough screening process that includes (but might not be limited to):

• Background checks
• Drug screenings
• Credit-score assessments

There you have it, the complete GEICO hiring process! Yes, it is a long, tedious, and extensive process that might take up to three months to complete, but we can assure you it is entirely worth it.

Free GEICO Example Questions:

Sample question 1:.

Every employee who exceeds their sales target receives a bonus. John received a bonus. What can be deduced from John’s receipt of a bonus?

A) John exceeded his sales target.

B) John did not exceed his sales target.

C) All employees who received a bonus exceeded their sales targets.

D) Only John exceeded his sales target.

Sample Question 2:

a certain factory undergo quality control (QC). A random inspection found that several products did not meet QC standards. What can be concluded?

A) The factory does not have a quality control process.

B) Some products that undergo quality control may still fail to meet QC standards.

C) No products from the factory meet QC standards.

D) The inspection was conducted incorrectly.

Sample Question 3:

If a lawyer argues that lack of evidence of guilt is proof of innocence, and a suspect has no evidence against them, what can be logically deduced under this argument?

A) The suspect is guilty.

B) The suspect is innocent.

C) The suspect may still be guilty.

D) The argument is universally accepted.

Sample Question 4:

Assuming all members of the debate club are excellent speakers, and some members of the debate club are also award-winning writers, which of the following must be true?

A) All excellent speakers are award-winning writers.

B) Some excellent speakers are award-winning writers.

C) No excellent speakers are award-winning writers.

D) Being an excellent speaker is required to win a writing award.

Sample Question 5:

Every engineer has been trained in data analysis. Some data analysts are also project managers. Which of the following conclusions is valid?

A) All project managers are engineers.

B) Some engineers are project managers.

C) All data analysts are engineers.

D) It cannot be concluded that any project managers are engineers.

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How To Prepare For The GEICO Assessment Test 2025

The GEICO assessment test 2025 is a test that will test you on various aspects of the insurance company. This includes the customer-service skills, computer knowledge, and analytical skills. There are several ways to prepare for this test.

Free GEICO Assessment Practice Test Online

Geico assessment questions and answers.

Yes, GEICO performs drug tests, credit checks, and background checks on candidates who accept job or internship offers.

With the help of 16 practice tests and 213 expert-written questions & answers, get ready for the 2023 Geico exams.

A preliminary application, online aptitude and skills testing, and interviews are all parts of the tough, multi-stage process. The application process could seem intimidating, but with a solid understanding of what to expect and some focused preparation, you’ll be prepared to impress the hiring staff and land your dream job at Geico.

How To Pass GEICO Assessment Test

If you are interested in working for GEICO, you will need to pass some pre-employment tests. The company offers a variety of careers, including sales, corporate, information technology , legal, and actuary. Some positions require more in-depth exams.

Before you begin the application process, you should research the company and its operations. This will help you prepare for the assessment tests.

You may also be asked to take a drug test and a criminal background check. In addition, you will be tested on your reading comprehension, spelling, and grammar. It is important to show that you are dedicated and committed to the job.

For customer service positions, you will likely be asked to complete a multitasking test. You will need to respond to fictional chat messages and simulated customer calls.

GEICO also offers an assessment test that tests your computer skills. There are two rounds, each lasting about 20 minutes. To prepare for this test, you should learn how to navigate different programs on the computer. Also, you should practice a lot before taking the assessment.

GEICO Analytical Assessment Test

If you’re interested in working for GEICO, you’ll need to pass an analytical assessment test. It’s a comprehensive test that will measure your skills, including problem-solving, multitasking, computer navigation, and typing.

Before you take the test, you should familiarize yourself with the company’s culture and learn what you need to know about the role. This will help you answer the interview questions with confidence. You should also practice your answers.

The first step in applying for an insurance job at GEICO is to complete an assessment test. The test varies by department and position. In addition, the company requests that candidates complete a background check and a drug test.

Another GEICO test you may be required to take is a personality test. This test will assess your abilities to interact with customers and other employees. You’ll be asked to rate scenarios, such as a sales call, and to identify common traits in individuals.

Finally, you may be asked to complete a reading comprehension test. Unlike the other tests, the reading comprehension test evaluates your ability to comprehend written information, such as letters or advertisements.

GEICO Assessment Test Practice

If you’re planning on applying for a job at GEICO, you’ll need to go through the assessment process. It includes a background check, drug screening, and an assessment test. The assessment tests are designed to gauge your skills and determine if you’re a good fit for GEICO’s corporate culture. You should prepare for the test and be prepared for any questions.

Applicants for GEICO customer service positions must take a simulation exercise, which involves answering phone calls and responding to email messages. These tests are meant to assess a candidate’s ability to handle stressful situations.

Applicants for sales and claims positions will also be required to take an aptitude test. This type of test will examine the candidate’s typing, reading, and writing skills.

GEICO assessment tests can be difficult and challenging, but with a little preparation and practice, you’ll be ready. Whether you’re taking the assessment in person or online, remember to keep your nerves in check and show interest in the role.

Taking a practice test is a great way to get a sense of how you’ll perform on the actual test. By practicing on a number of different mock tests, you’ll be able to identify areas of weakness.

GEICO Auto Damage Adjuster Assessment Test

As part of the recruitment process, Geico requires applicants to pass an assessment test. The Geico auto damage adjuster assessment test measures candidates’ ability to comprehend claims.

GEICO uses a combination of psychometric and spatial reasoning tests to assess a candidate’s understanding of insurance claims. These tests are timed, multiple-choice, and assess a candidate’s ability to read, analyze data, and communicate effectively.

In addition to the tests, Geico will also request a criminal background check. Candidates who have prior convictions for certain crimes or violations of the Violent Crime and Law Enforcement Act of 1994 may be disqualified.

Applicants are expected to show up for the testing at least fifteen minutes early. Candidates should dress according to the company’s guidelines. They should also try to relax before the test. Having too much nervousness during the test could lead to poor performance.

GEICO uses the assessment test to gauge a candidate’s aptitude and fit into the company’s culture. It is recommended that candidates prepare for the test by using JobTestPrep’s resources or our practice tests. These include practice tests and detailed answer explanations.

GEICO Computer Assessment Test

The GEICO computer assessment test is part of the hiring process at GEICO. It evaluates candidates’ typing skills and multitasking abilities. This is an important part of the selection process because GEICO wants to ensure that their employees are able to perform their jobs effectively.

The GEICO computer assessment test involves a variety of different questions. Some questions are simple math equations and other tasks may require the candidate to use a specific software program. You’ll receive a test prompt and have one minute to type your answer.

Several of these tests can be difficult, so you should do your best to make sure you know your answers before you take the test. Also, try taking a practice paper to check for weak spots. Taking a test in a quiet environment will also help.

GEICO requires a thorough background check, including drug screening, as well as an assessment. The results of the assessment can have a major impact on your future.

In addition to the standard assessment, you will be asked to fill out a personality test. The test is formatted like a questionnaire and is used to determine if you fit with the company’s culture.

GEICO Customer Service Assessment Test

GEICO is a well-known auto insurance company in the United States. As the second largest car insurer in the US, GEICO has millions of customers and thousands of customer service representatives. In addition to auto insurance, GEICO also provides other types of insurance.

GEICO hires employees at many different levels and positions, including customer service, sales, and information technology. The hiring process typically consists of online applications, interviews, and an assessment test. Some of these tests are conducted at the office, while others are administered online.

The GEICO assessment tests are designed to test the candidate’s skills and abilities. These assessments are generally timed and focused on different aspects of the job. This means that candidates are often asked to type, navigate different computer programs, and respond to customer calls.

While the tests are standardized, they do vary from one job to the next. Customer service positions usually focus on reading and typing, while coding and technical positions are more likely to focus on numerical and spatial reasoning skills.

GEICO recruitment processes involve an extensive background check, role play, and a variety of tests. These tests will evaluate a variety of important aspects, such as a candidate’s ability to multitask and maintain stress levels.

GEICO Excel Assessment Test

GEICO is one of the largest car insurance companies in the United States. It offers several types of insurance.

In order to get a job with GEICO, you need to pass a series of tests. These tests assess the candidate’s ability to multitask, work effectively with others, and communicate.

To prepare for the tests, it’s a good idea to familiarize yourself with the company and its processes. You’ll also want to learn more about the type of roles available with the company.

The GEICO assessment test is a difficult exam. Candidates are asked to navigate different computer programs and answer questions. They’ll be given a limited amount of time to complete the assessment.

Depending on the position, the tests may include typing skills, coding, or a variety of other technical aspects. For example, a sales position will require candidates to write formulas, use pivot tables, and analyze data.

Other test formats can be multiple-choice, computerized simulation, or a combination of both. Test administrators can customize these assessments to fit their needs.

In addition to the GEICO assessment test, GEICO will ask you to undergo a background check and drug screening. This process will be done on-site, or it may be administered online.

GEICO Caliper Assessment Test

The GEICO Caliper assessment test is a computer-based exam that measures your cognitive skills and problem solving ability. This testing program is a part of the GEICO hiring process. Applicants are asked to complete reading comprehension, verbal communication , and computer skills tests.

Generally, the GEICO test lasts about 16 minutes. It is a timed multiple-choice test. Some of the questions are numerical reasoning tests.

This type of test requires candidates to respond to simulated customer claims. In addition, simulation exercises are used for testing listening and customer service abilities.

These tests are generally administered in a nearby office. Candidate responses are collected and then analyzed. Results are sent to the employer. Depending on the size of the company, larger employers may use a third-party verification system.

Unlike other tests, the GEICO Caliper test does not have a pass or fail score. Candidates who receive a score of 80-99 are considered strong candidates for the position.

Candidates can receive their results immediately after the test. Employers can use these results to assess candidates’ strengths, develop skills, or onboard new employees.

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Geico Test Guide

Geico, known for its comprehensive insurance offerings ranging from auto to life insurance, stands as a prominent figure in the insurance sector. As an aspiring employee at Geico, understanding the nuances of their recruitment process, especially the Geico assessment, is crucial.

Geico's expansive career opportunities cater to various specializations, including IT, legal, claims, customer service, and sales. Moreover, they offer roles in corporate sectors like marketing, HR, finance, and accounting. These opportunities are not limited to experienced professionals; they also encompass entry-level positions, internships, and leadership programs, welcoming students and graduates to start their journey with Geico.

The application process

• Online application: Embarking on your Geico career begins with an online application. It's a streamlined process, requiring you to create an account on the Geico recruitment portal, where you can explore and apply for various roles. The application, taking about 30 minutes, should be filled with accurate and current contact information as this will be the primary mode of communication throughout the recruitment process.
• Initial phone interview: Once your application piques interest, a telephone interview is scheduled. This interview, varying in length based on the role, delves into your background and experience. It's also an opportunity for you to inquire more about Geico and the specific role.

Mastering the Geico aptitude tests

Geico incorporates an online assessment for various roles. These assessments, lasting up to 45 minutes, are designed to evaluate skills relevant to the specific role you've applied for. For instance, customer service roles might focus on multitasking and communication skills, while claims positions might assess your problem-solving abilities.

After navigating the assessment tests, the next and often final step is the interview. Conducted by Geico recruiters or management team members, this stage is your opportunity to demonstrate your understanding of the role and your commitment to a career at Geico. Preparation is key; familiarize yourself with the job description, Geico’s ethos, and articulate why you are the ideal candidate for the role.

• Practice makes perfect: Familiarize yourself with the format and style of the assessment.
• Simulate test conditions: If the test is timed, practice under similar constraints to acclimate to the pressure.
• Create a conducive environment: Choose a quiet, distraction-free space and ensure you're well-rested and hydrated.

The Geico assessment process is a comprehensive journey, assessing a candidate's suitability for the myriad of roles offered. By understanding each step and preparing accordingly, you can navigate this process with confidence and poise.

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A Short Guide to Building Your Team’s Critical Thinking Skills

by Matt Plummer

Summary .   

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

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Reading & Writing Purposes

Introduction: critical thinking, reading, & writing, critical thinking.

The phrase “critical thinking” is often misunderstood. “Critical” in this case does not mean finding fault with an action or idea. Instead, it refers to the ability to understand an action or idea through reasoning. According to the website SkillsYouNeed [1]:

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments, and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyze, and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

• Understand the links between ideas.
• Determine the importance and relevance of arguments and ideas.
• Recognize, build, and appraise arguments.
• Identify inconsistencies and errors in reasoning.
• Approach problems in a consistent and systematic way.
• Reflect on the justification of their own assumptions, beliefs and values.

Read more at:  https://www.skillsyouneed.com/learn/critical-thinking.html

Critical thinking—the ability to develop your own insights and meaning—is a basic college learning goal. Critical reading and writing strategies foster critical thinking, and critical thinking underlies critical reading and writing.

Critical Reading

Critical reading builds on the basic reading skills expected for college.

College Readers’ Characteristics

• College readers are willing to spend time reflecting on the ideas presented in their reading assignments. They know the time is well-spent to enhance their understanding.
• College readers are able to raise questions while reading. They evaluate and solve problems rather than merely compile a set of facts to be memorized.
• College readers can think logically. They are fact-oriented and can review the facts dispassionately. They base their judgments on ideas and evidence.
• College readers can recognize error in thought and persuasion as well as recognize good arguments.
• College readers are skeptical. They understand that not everything in print is correct. They are diligent in seeking out the truth.

Critical Readers’ Characteristics

• Critical readers are open-minded. They seek alternative views and are open to new ideas that may not necessarily agree with their previous thoughts on a topic. They are willing to reassess their views when new or discordant evidence is introduced and evaluated.
• Critical readers are in touch with their own personal thoughts and ideas about a topic. Excited about learning, they are eager to express their thoughts and opinions.
• Critical readers are able to identify arguments and issues. They are able to ask penetrating and thought-provoking questions to evaluate ideas.
• Critical readers are creative. They see connections between topics and use knowledge from other disciplines to enhance their reading and learning experiences.
• Critical readers develop their own ideas on issues, based on careful analysis and response to others’ ideas.

The video below, although geared toward students studying for the SAT exam (Scholastic Aptitude Test used for many colleges’ admissions), offers a good, quick overview of the concept and practice of critical reading.

Critical Reading & Writing

College reading and writing assignments often ask you to react to, apply, analyze, and synthesize information. In other words, your own informed and reasoned ideas about a subject take on more importance than someone else’s ideas, since the purpose of college reading and writing is to think critically about information.

Critical thinking involves questioning. You ask and answer questions to pursue the “careful and exact evaluation and judgment” that the word “critical” invokes (definition from The American Heritage Dictionary ). The questions simply change depending on your critical purpose. Different critical purposes are detailed in the next pages of this text.

However, here’s a brief preview of the different types of questions you’ll ask and answer in relation to different critical reading and writing purposes.

When you react to a text you ask:

• “What do I think?” and
• “Why do I think this way?”

e.g., If I asked and answered these “reaction” questions about the topic assimilation of immigrants to the U.S. , I might create the following main idea statement, which I could then develop in an essay:  I think that assimilation has both positive and negative effects because, while it makes life easier within the dominant culture, it also implies that the original culture is of lesser value.

When you apply text information you ask:

• “How does this information relate to the real world?”

e.g., If I asked and answered this “application” question about the topic assimilation , I might create the following main idea statement, which I could then develop in an essay:  During the past ten years, a group of recent emigrants has assimilated into the local culture; the process of their assimilation followed certain specific stages.

When you analyze text information you ask:

• “What is the main idea?”
• “What do I want to ‘test’ in the text to see if the main idea is justified?” (supporting ideas, type of information, language), and
• “What pieces of the text relate to my ‘test?'”

e.g., If I asked and answered these “analysis” questions about the topic immigrants to the United States , I might create the following main idea statement, which I could then develop in an essay: Although Lee (2009) states that “segmented assimilation theory asserts that immigrant groups may assimilate into one of many social sectors available in American society, instead of restricting all immigrant groups to adapting into one uniform host society,” other theorists have shown this not to be the case with recent immigrants in certain geographic areas.

When you synthesize information from many texts you ask:

• “What information is similar and different in these texts?,” and
• “What pieces of information fit together to create or support a main idea?”

e.g., If I asked and answered these “synthesis” questions about the topic immigrants to the U.S. , I might create the following main idea statement, which I could then develop by using examples and information from many text articles as evidence to support my idea: Immigrants who came to the United States during the immigration waves in the early to mid 20th century traditionally learned English as the first step toward assimilation, a process that was supported by educators. Now, both immigrant groups and educators are more focused on cultural pluralism than assimilation, as can be seen in educators’ support of bilingual education. However, although bilingual education heightens the child’s reasoning and ability to learn, it may ultimately hinder the child’s sense of security within the dominant culture if that culture does not value cultural pluralism as a whole.

Critical reading involves asking and answering these types of questions in order to find out how the information “works” as opposed to just accepting and presenting the information that you read in a text. Critical writing involves recording your insights into these questions and offering your own interpretation of a concept or issue, based on the meaning you create from those insights.

• Crtical Thinking, Reading, & Writing. Authored by : Susan Oaks, includes material adapted from TheSkillsYouNeed and Reading 100; attributions below. Project : Introduction to College Reading & Writing. License : CC BY-NC: Attribution-NonCommercial
• Critical Thinking. Provided by : TheSkillsYouNeed. Located at : https://www.skillsyouneed.com/ . License : Public Domain: No Known Copyright . License Terms : Quoted from website: The use of material found at skillsyouneed.com is free provided that copyright is acknowledged and a reference or link is included to the page/s where the information was found. Read more at: https://www.skillsyouneed.com/
• The Reading Process. Authored by : Scottsdale Community College Reading Faculty. Provided by : Maricopa Community College. Located at : https://learn.maricopa.edu/courses/904536/files/32966438?module_item_id=7198326 . Project : Reading 100. License : CC BY: Attribution
• image of person thinking with light bulbs saying -idea- around her head. Authored by : Gerd Altmann. Provided by : Pixabay. Located at : https://pixabay.com/photos/light-bulb-idea-think-education-3704027/ . License : CC0: No Rights Reserved
• video What is Critical Reading? SAT Critical Reading Bootcamp #4. Provided by : Reason Prep. Located at : https://www.youtube.com/watch?v=5Hc3hmwnymw . License : Other . License Terms : YouTube video
• image of man smiling and holding a lightbulb. Authored by : africaniscool. Provided by : Pixabay. Located at : https://pixabay.com/photos/man-african-laughing-idea-319282/ . License : CC0: No Rights Reserved

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• A Model for the National Assessment of Higher Order Thinking
• International Critical Thinking Essay Test
• Online Critical Thinking Basic Concepts Test
• Online Critical Thinking Basic Concepts Sample Test

Consequential Validity: Using Assessment to Drive Instruction

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Critical Thinking Testing and Assessment

The purpose of assessment in instruction is improvement. The purpose of assessing instruction for critical thinking is improving the teaching of discipline-based thinking (historical, biological, sociological, mathematical, etc.) It is to improve students’ abilities to think their way through content using disciplined skill in reasoning. The more particular we can be about what we want students to learn about critical thinking, the better we can devise instruction with that particular end in view.

The Foundation for Critical Thinking offers assessment instruments which share in the same general goal: to enable educators to gather evidence relevant to determining the extent to which instruction is teaching students to think critically (in the process of learning content). To this end, the Fellows of the Foundation recommend:

that academic institutions and units establish an oversight committee for critical thinking, and

that this oversight committee utilizes a combination of assessment instruments (the more the better) to generate incentives for faculty, by providing them with as much evidence as feasible of the actual state of instruction for critical thinking.

The following instruments are available to generate evidence relevant to critical thinking teaching and learning:

Course Evaluation Form : Provides evidence of whether, and to what extent, students perceive faculty as fostering critical thinking in instruction (course by course). Machine-scoreable.

Online Critical Thinking Basic Concepts Test : Provides evidence of whether, and to what extent, students understand the fundamental concepts embedded in critical thinking (and hence tests student readiness to think critically). Machine-scoreable.

Critical Thinking Reading and Writing Test : Provides evidence of whether, and to what extent, students can read closely and write substantively (and hence tests students' abilities to read and write critically). Short-answer.

International Critical Thinking Essay Test : Provides evidence of whether, and to what extent, students are able to analyze and assess excerpts from textbooks or professional writing. Short-answer.

Commission Study Protocol for Interviewing Faculty Regarding Critical Thinking : Provides evidence of whether, and to what extent, critical thinking is being taught at a college or university. Can be adapted for high school. Based on the California Commission Study . Short-answer.

Protocol for Interviewing Faculty Regarding Critical Thinking : Provides evidence of whether, and to what extent, critical thinking is being taught at a college or university. Can be adapted for high school. Short-answer.

Protocol for Interviewing Students Regarding Critical Thinking : Provides evidence of whether, and to what extent, students are learning to think critically at a college or university. Can be adapted for high school). Short-answer. 

Criteria for Critical Thinking Assignments : Can be used by faculty in designing classroom assignments, or by administrators in assessing the extent to which faculty are fostering critical thinking.

Rubrics for Assessing Student Reasoning Abilities : A useful tool in assessing the extent to which students are reasoning well through course content.  

All of the above assessment instruments can be used as part of pre- and post-assessment strategies to gauge development over various time periods.

Consequential Validity

All of the above assessment instruments, when used appropriately and graded accurately, should lead to a high degree of consequential validity. In other words, the use of the instruments should cause teachers to teach in such a way as to foster critical thinking in their various subjects. In this light, for students to perform well on the various instruments, teachers will need to design instruction so that students can perform well on them. Students cannot become skilled in critical thinking without learning (first) the concepts and principles that underlie critical thinking and (second) applying them in a variety of forms of thinking: historical thinking, sociological thinking, biological thinking, etc. Students cannot become skilled in analyzing and assessing reasoning without practicing it. However, when they have routine practice in paraphrasing, summariz­ing, analyzing, and assessing, they will develop skills of mind requisite to the art of thinking well within any subject or discipline, not to mention thinking well within the various domains of human life.

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