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11 Retail Resume Examples - Here's What Works In 2024

Now that we’ve seen how essential the retail industry is, retail workers have never been so in demand. if you’re new to retail or looking for your next position, this guide has you covered with everything you need to know to write an effective resume, including sample templates for you to use..

Retail is a demanding and fast-paced industry. If you’re starting out in retail — or looking to move up the chain — you’ll need communication skills, great customer service, and the ability to solve problems on the fly. For those serious about the business, employers are also looking for people with business acumen, cultural awareness, and strong numeracy skills. While many retail jobs are part-time, there’s also an ongoing need for professional, full-time retail workers. You don’t need a specific background or experience to work in retail — soft skills, a good work ethic, and a professional, can-do attitude will get you a long way, especially in entry-level positions. In 2023 and beyond, look out for a growing shift toward online retail and eCommerce as well as emerging trends like machine learning, personalized shopping experiences, and influencer marketing. Technical skills, sales, marketing, and social media savvy will all land you ahead of the curve when it comes to retail positions in the near future.

Retail Resume Templates

Jump to a template:

• Retail Associate
• Retail Manager
• Retail Salesperson / Retail Salesman
• Retail Sales Manager
• Retail Pharmacist
• Store Manager

Jump to a resource:

• Keywords for Retail Resumes

Retail Resume Tips

• Action Verbs to Use
• Related Sales Resumes

Get advice on each section of your resume:

Template 1 of 11: Retail Associate Resume Example

Retail associates work in a variety of industries and environments. Typically, they are responsible for the management, sales, and day-to-day operations of a retail store. The retail associate has many tasks they will be responsible for on the average day, including interacting with customers, processing sales, organizing and cataloging inventory, cash and transaction management, upselling, store KPI monitoring and reporting, and more. A retail associate is a great entry-level opportunity for someone with the right skills. To be considered for this role, typically a high school diploma is required, but an associates degree can help you land this role with more ease. Hiring managers will look for someone with previous customer-facing experience, such as prior roles held as a clerk, store officer, or customer support representative. Ideal candidates for this role have superb customer service skills, strong organizational skills, and no issue multi-tasking.

We're just getting the template ready for you, just a second left.

Tips to help you write your Retail Associate resume in 2024

   highlight your ability to connect with customers.

The retail associate is the face of the store and brand. For this reason, it’s important to show what a positive impact you can make on the store’s image. Your resume should highlight any experience you have creating a valuable customer experience, or any customer satisfaction ratings you personally helped improve at prior jobs.

   Showcase your experience using POS software and systems

Most retail stores use point of sale (POS) systems to complete sales and track revenue. It’s important that you understand how to operate a POS system to land this job. Any specific retail software or POS system(s) you are proficient in should be clearly outlined on your resume in the skills section.

Skills you can include on your Retail Associate resume

Template 2 of 11: retail associate resume example.

Retail associates are front-line sales assistants and the face of any retail store. As a retail associate, you’ll be working with customers as well as processing payments, cleaning, and handling stock. In many stores, you may be responsible for upselling and meeting sales goals, so make sure your resume highlights your soft skills as well as any previous sales or customer service experience.

   Title of resume contains retail keywords

Using the exact title of the job you’re applying for is an easy way to tailor your resume and get past ATS — particularly if you don’t have a lot of experience in a similar role. You can often find similar roles listed under different titles, like Retail Associate, Sales Associate, and Cashier, so make sure to include those keywords somewhere on your resume.

   Other projects and qualifications

Listing volunteer work, projects, and short courses is a great way to bulk up your resume — as long as they’re relevant! This is especially true for students and recent graduates, who might not otherwise have a lot of traditional work experience. But don’t just stuff your resume — stick to particularly prestigious awards and qualifications you’re likely to need on the job.

Template 3 of 11: Retail Manager Resume Example

As a retail manager, you’ll be responsible for the day-to-day running of a store — think balancing a budget, scheduling shifts, setting sales targets, and motivating a team. There are multiple routes to becoming a retail manager, including working your way up the ladder as a sales associate, transitioning from a management role in a different sector, or pursuing a degree in business or another field relevant to your industry.

Tips to help you write your Retail Manager resume in 2024

   shows growth in promotions through retail positions.

When hiring for a management position, recruiters want to see leadership and ambition, which often means steady career progression. If you’ve been promoted to a higher position, simply list both titles under the same company heading. Even without a title bump, you can show growth by listing increased responsibilities in your bullet point achievements.

   Bullet points feature strong action verbs which stress leadership skills

Leadership is a soft skill, which means you can’t simply list it in your skills section and move on. Instead, demonstrate it by leading with strong action verbs like “managed,” “directed,” and “oversaw.” Including clear metrics, like the size of the team you led, makes your achievements easy for a hiring manager to understand at a glance.

Skills you can include on your Retail Manager resume

Template 4 of 11: retail salesperson / retail salesman resume example.

Retail salespeople need a big dose of people skills alongside an awareness of sales and marketing strategies, business trends, and basic software and point of sale (POS) hardware. Retail salespeople need to demonstrate their ability to make a sale and may even work on commission, so make sure to emphasize the times you exceeded sales goals or provided excellent customer service.

Tips to help you write your Retail Salesperson / Retail Salesman resume in 2024

   numbers and metrics relevant to the retail job title.

When it comes to sales, numbers are key. In other words, quantify your achievements! “Exceeded sales goals” sounds okay, but “exceeded commission goals each week by at least 15%” makes the scope of your accomplishment much clearer. If you have numbers for the amount of revenue you generated, sales you processed, or promotions you upsold — use them.

   Good use of skills section to stress retail and client-facing skills

A longer list of skills isn’t always more impressive. Keep your skills section easy for hiring managers to digest by listing only the most relevant hard skills you possess. For retail sales, this means things like POS and operating systems and data entry software. Soft skills, like communication and customer service, should go in your bullet points where you can quantify them.

Skills you can include on your Retail Salesperson / Retail Salesman resume

Template 5 of 11: retail sales manager resume example.

A retail sales manager is someone who oversees the sales processes and operations for a retail store. Depending on the company, the retail sales manager may oversee just one location or several stores within a region. As a retail sales manager, you will be responsible for overseeing sales within the store, conducting loss prevention strategies, tracking key KPIs, training retail sales associates, and more. To become a retail sales manager, you’ll need a combination of relevant experience and skills. Typically, hiring managers will look for someone with a minimum of an associate’s degree, although adequate experience may substitute for a college education in some cases. It’s extremely important that candidates for this role have considerable client-facing, customer service, and sales experience. Prior roles held as a customer care representative or inside sales representative are preferable.

Tips to help you write your Retail Sales Manager resume in 2024

   showcase your prior experience training and managing junior employees.

To become a retail sales manager, it’s important to show hiring managers that you have leadership skills. The retail sales manager will be primarily responsible for leading employee training, development, and conflict resolution. As such, it’s important to highlight times where you have successfully managed or trained employees in the past.

   Highlight any experience you have interpreting sales data

Often, retail sales managers will be asked to track and interpret data about their store’s sales and customer activity. Highlight skills such as sales management, sales forecasting, and data entry on your resume will help you stand out for this role.

Skills you can include on your Retail Sales Manager resume

Template 6 of 11: retail sales manager resume example.

If you have experience in sales and customer service, and great organizational abilities, a role as a retail sales manager might be right for you. The retail sales manager oversees the daily operations of a retail store’s sales department. They typically manage the sales staff, set sales goals, monitor revenue, develop and maintain store budgets, track inventory levels, and train new sales staff. There are many ways to become a retail sales manager. A combination of education and relevant knowledge is ideal. A bachelor's degree in business is preferable for this role, though some organizations may overlook lacking education if the candidate has significant retail sales experience. It’s important that candidates for the role have previous sales experiences, such as prior roles held as retail sales specialists or business development representative. It’s also important that candidates demonstrate the desired skills, such as sales planning, budget planning, inventory management, and people management skills.

   Detail any prior experience improving a sales team’s productivity or morale

Retail sales jobs are often transient because they are popular roles among young people. Managing young salespeople is no easy task. The retail sales manager must be knowledgeable in creative techniques to engage and retain their staff - as such, it’s important to highlight the experience you have improving staff morale on your resume.

   Demonstrate your ability to implement sales strategies and incentives

As a retail sales manager, you will be tasked with implementing new strategies to boost sales and revenue. As such, it’s important to detail any experience you have creating and effectively executing new sales strategies or incentives on your resume.

Template 7 of 11: Retail Sales Manager Resume Example

Retail sales managers are on the front lines of sales, meaning they will be having more customer interactions than sales managers in other positions. This applicant shows that they have the ability to work with both customers and employees in a way that supports business sustainability.

   Emphasis on customer relationships

Businesses that are looking for retail sales managers are primarily looking for competent, friendly faces that will be able to handle any situation that arises for customers on the sales floor (or off of it). This applicant does that by referencing their focus on fostering “a positive customer experience”, attaining over 96 percent customer satisfaction with their team, and expanding the customer account base by 35 percent, to highlight a few instances. To demonstrate that you have an affinity for building and maintaining constructive customer relationships, you should aim to emphasize customer- or client-centered accomplishments at your past positions.

   Interpersonal skills are indicated through achievements

While all sales managers can be expected to have a degree of interpersonal skills, retail sales managers generally need to have the ability to keep both their customers and their employees happy. In this resume, the applicant includes several accomplishments that give the impression that they have a solid ability to work with others. As examples, they list how they were among the few who received a teaching fellowship at their university, as well as their work to develop a project that led to 85 percent employee retention. If you want to show hiring managers that you care for others in a way that elevates their performance, provide data points that support it.

Template 8 of 11: Retail Sales Manager Resume Example

Template 9 of 11: Retail Pharmacist Resume Example

A retail pharmacist is someone who approves, fills, and manages prescriptions. They may work at a privately owned pharmacy or for a corporate chain pharmacy. These professionals are responsible for receiving incoming scripts, filling them, ensuring medication is up to code, educating patients on their medication, and more. To land this role, you will need a relevant educational background. A degree in pharmacology or biology is most desirable. Moreover, you will need adequate internship experience and/or certifications to become a retail pharmacist. Apart from looking for the right education and technical skills, hiring managers will also be looking for someone who has customer-facing experience and strong organizational skills.

Tips to help you write your Retail Pharmacist resume in 2024

   research the qualifications needed to become a retail pharmacist in your region.

Different states will have differing requirements to become a retail pharmacist. Some states may require a high education degree or particular licensing. It’s important to research your state's educational requirements to become a retail pharmacist and ensure you meet the necessary qualifications.

   Highlight your knowledge of drug safety

Retail pharmacists have the important responsibility of informing the public about the drugs they are prescribed. On your resume, you should highlight your ability to identify drugs with potential for abuse or misuse and highlight any experience you have effectively explaining complex pharmaceutical topics to an array of audiences.

Skills you can include on your Retail Pharmacist resume

Template 10 of 11: retail pharmacist resume example.

Retail pharmacists work in a retail environment, rather than in a hospital or healthcare setting. As a retail pharmacist, you’ll be responsible for dispensing prescriptions, counselling patients and providing advice on health and medication, and managing your store. This might include managing other staff, monitoring inventory, and ensuring compliance with safety regulations, which means your resume needs to emphasize both hard and soft skills.

   Focused on retail pharmacy

When applying for a specialized position like pharmacy, it’s best to include only your most relevant experience on your resume. If you don’t have a long work history, it’s okay to include more general retail experience, but ideally, you should focus on your experience as a pharmacist or pharmacy technician. If your degree is more relevant than your experience, list your education first.

   Use a resume summary if appropriate

A resume summary isn’t just helpful for career changers — it can quickly contextualize your experience and highlight your top achievements. In your resume summary, include one or two of your most impressive accomplishments as well as a quick overview of the size of any teams you’ve led or the environments in which you’ve previously worked.

Template 11 of 11: Store Manager Resume Example

As a Store Manager, you're the backbone of a retail outlet - the linchpin holding everything together. From managing inventory to mentoring employees, your role is cross-functional and dynamic. Recently, companies are seeking store managers who are not just operations-savvy but also familiar with digital tools for inventory management and sales analytics. So, when you're crafting your resume, it's crucial that you not only highlight your past achievements but also illustrate your adaptability and potential for growth. More than just experience, your ability to lead and motivate a team towards meeting sales targets is highly valued. Include specifics about your leadership approach and the results it has yielded. Consider this a narrative of your professional journey; it's about your adaptability, leadership, and your command over retail fundamentals.

Tips to help you write your Store Manager resume in 2024

   showcase digital literacy.

In the modern retail space, digital tools are increasingly important. Add a section about your familiarity with inventory management software, POS systems, and other retail-specific digital tools. Show your willingness to learn and adapt to technological advances.

   Emphasize on leadership and team management

As a Store Manager, you're responsible for the team’s performance. Highlight instances where you've successfully managed a team, resolved conflicts, or improved staff performance. Metrics showing improved team performance under your leadership can make your resume stand out.

Skills you can include on your Store Manager resume

As a hiring manager who has worked with top retail companies like Walmart, Target, and Macy's, I've reviewed countless resumes for retail positions. The following tips will help you create a strong resume that stands out to recruiters and hiring managers in the retail industry.

   Highlight your customer service skills

Retail jobs heavily rely on excellent customer service skills. Make sure to emphasize your ability to interact with customers and provide top-notch service.

Instead of simply listing 'customer service' as a skill, provide specific examples of how you've demonstrated this skill in your previous roles:

• Assisted an average of 50 customers per day, addressing their concerns and providing solutions
• Maintained a customer satisfaction rating of 95% based on feedback surveys
• Resolved customer complaints efficiently, resulting in a 20% increase in repeat customers

   Showcase your sales achievements

Retail employers value candidates who can drive sales and contribute to the company's bottom line. If you have sales experience, make sure to highlight your accomplishments using specific numbers and metrics.

• Consistently exceeded monthly sales targets by 15% on average
• Generated $50,000 in additional revenue through upselling and cross-selling techniques
• Ranked as the top sales associate for three consecutive quarters

Quantifying your achievements helps recruiters understand the impact you've made in your previous roles and how you can contribute to their organization.

   Include relevant retail skills

When listing your skills, focus on those that are most relevant to the retail industry. Some examples include:

• Point of Sale (POS) system proficiency
• Inventory management
• Visual merchandising
• Loss prevention
• Product knowledge

Avoid listing generic skills that don't specifically relate to retail, such as 'Microsoft Office' or 'teamwork'. Instead, prioritize skills that demonstrate your ability to succeed in a retail environment.

   Tailor your resume to the specific role

Retail positions can vary greatly, from sales associates to store managers. Make sure to tailor your resume to the specific role you're applying for.

For example, if you're applying for a visual merchandiser position, emphasize your experience in creating attractive displays and arranging products. On the other hand, if you're applying for a store manager role, focus on your leadership skills and ability to manage a team.

By customizing your resume for each role, you demonstrate to the hiring manager that you understand the specific requirements of the position and have the relevant skills and experience to excel in it.

   Demonstrate career progression

Hiring managers appreciate candidates who have shown growth and progression in their careers. If you've held multiple positions within the retail industry, highlight how you've taken on increasing levels of responsibility over time.

Sales Associate, ABC Retail (2018-2020) - Consistently met and exceeded sales targets - Provided excellent customer service, resulting in high customer satisfaction ratings Assistant Store Manager, ABC Retail (2020-Present) - Managed a team of 15 sales associates - Implemented new inventory management system, reducing stockouts by 30%

By showcasing your career progression, you demonstrate your ability to adapt, learn, and take on new challenges within the retail industry.

   Highlight relevant certifications and training

If you have completed any certifications or training programs relevant to the retail industry, make sure to include them on your resume. This can include:

• Customer service training
• Loss prevention certification
• Product knowledge training
• Sales techniques workshops

Including these certifications and training programs demonstrates your commitment to professional development and your dedication to excelling in your retail career.

Remember, only include certifications and training that are directly relevant to the retail industry and the specific role you're applying for. Avoid listing irrelevant or outdated certifications that don't add value to your application.

Writing Your Retail Resume: Section By Section

  header, 1. include your full name and contact details.

Your header should include your full name, phone number, and email address. Make sure your email address is professional - avoid using nicknames or numbers. You can also include a link to your LinkedIn profile if you have one.

Here's an example of a well-formatted header:

• 555-123-4567 | [email protected] | linkedin.com/in/johnsmith

Avoid cluttering your header with unnecessary details like:

• 123 Main St, Anytown USA 12345
• 555-123-4567 | [email protected] | johnsmith.com | @johnsmith | linkedin.com/in/johnsmith | facebook.com/johnsmith

2. Skip the full address

In the past, including your full mailing address was standard on resumes. However, in today's digital age, it's no longer necessary and takes up valuable space. Instead, just include your city and state if you're applying for local retail jobs.

For example:

John Smith Seattle, WA 555-123-4567 | [email protected]

Avoid including your full street address like this:

John Smith 123 Main St Seattle, WA 98101 555-123-4567 | [email protected]

3. Highlight your retail specialization

If you specialize in a particular area of retail, consider including it as a subtitle under your name. This quickly communicates your expertise to hiring managers. Some examples:

• John Smith Retail Manager | Fashion & Apparel
• Jane Doe Sales Associate | Consumer Electronics

However, avoid getting too specific or wordy with retail job titles, like:

• John Smith Retail Sales Supervisor and Visual Merchandising Coordinator
• Jane Doe Customer Service Representative specializing in Troubleshooting Technical Issues for eCommerce Retailers

  Summary

A resume summary is an optional section that highlights your most relevant qualifications for the job you're applying for. While it's not a must-have on your resume, it can be beneficial if you're changing careers, have extensive experience, or want to provide additional context not covered elsewhere in your resume. However, avoid using an objective statement, as it's outdated and focuses on what you want rather than what you can offer the employer.

When crafting your retail resume summary, focus on showcasing your skills, experience, and achievements that align with the job requirements. Use metrics and specific examples to illustrate your impact and value. Keep it concise and objective, avoiding buzzwords and soft skills.

To learn how to write an effective resume summary for your Retail resume, or figure out if you need one, please read Retail Resume Summary Examples , or Retail Resume Objective Examples .

1. Highlight your retail expertise

Emphasize your retail background and the specific areas where you excel. Consider including:

• Years of experience in the retail industry
• Types of stores or products you've worked with
• Key responsibilities and skills (e.g., customer service, sales, merchandising)

Example of a strong retail resume summary:

Accomplished retail professional with over 5 years of experience in high-end fashion boutiques. Skilled in delivering exceptional customer service, driving sales, and creating visually appealing product displays. Consistently exceeded sales targets by 20% and received multiple Employee of the Month awards.

2. Tailor your summary to the job

Customize your resume summary to the specific retail position you're applying for. Review the job description and identify the key requirements and skills the employer is looking for. Then, incorporate those elements into your summary.

For example, if you're applying for a retail management position, your summary might look like this:

Dynamic retail leader with 8+ years of experience managing high-volume stores. Proven track record of building and motivating teams, implementing effective sales strategies, and optimizing store operations. Increased annual revenue by 15% and improved customer satisfaction scores by 25%.

In contrast, a generic summary that fails to target the specific role might read:

Experienced retail professional seeking a challenging position in a fast-paced environment. Strong communication and organizational skills. Committed to delivering excellent customer service.

3. Showcase your unique value proposition

Use your resume summary to highlight what sets you apart from other candidates. Focus on your most impressive achievements, skills, or experiences that are relevant to the retail position.

For instance, if you have a track record of successfully training and mentoring new hires, you could mention:

• Trained and mentored 15+ new sales associates, resulting in a 95% retention rate and improved team performance

Or, if you have experience with visual merchandising and store displays, you might include:

• Created engaging product displays that increased foot traffic and sales by 10%

Avoid using generic or overused phrases that don't offer any unique value, such as:

• Team player with strong communication skills
• Detail-oriented and organized

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers how you've applied your skills to make an impact for your previous employers. In this section, we'll break down all the components that go into writing a strong work experience section for a retail resume, including how to select the right experiences to showcase, and how to write about them effectively.

1. Focus on your most relevant and recent retail experiences

When selecting which experiences to include on your retail resume, prioritize positions that are most relevant to the job you're applying for, and are within the last 10 years. If you're applying for a sales associate role, focus on previous retail sales positions.

Avoid listing every job you've ever had. Instead, curate your list intentionally:

• Sales Associate, ABC Clothing Retailer, 2019-2022
• Cashier, XYZ Department Store, 2018-2019

Older or less relevant positions, like a high school summer job or a non-retail position, can be left off. Keep your work experience focused on what matters most for the role at hand.

2. Use strong action verbs to describe your retail accomplishments

When writing about your retail experiences, start each bullet point with a strong action verb that showcases the skills you deployed. Instead of writing passive descriptions like:

• Responsible for assisting customers on the sales floor

Use powerful action verbs to make your contributions clear:

• Greeted customers and provided friendly, knowledgeable assistance in selecting products
• Managed cash register and processed up to $10K in transactions per shift

Other great verbs for retail: sold, merchandised, stocked, resolved (customer issues), operated (POS system). Show what you did, not just what you were responsible for.

3. Quantify your retail accomplishments with metrics

Numbers speak louder than words on a resume. Whenever possible, quantify your retail achievements to give hiring managers a concrete sense of your capabilities:

• Exceeded sales goals by 20% for 6 consecutive months
• Cross-sold an average of $50 in additional products per customer
• Managed up to 5 associates per shift in assistant manager role

Not every bullet needs a number, but aim to include at least 1-2 per position. If you don't have access to exact metrics, estimates are okay too. Even general numbers like "Assisted 50+ customers per day with product selection and recommendations" are impactful.

4. Highlight your career progression and promotions

Showing advancement and increasing responsibilities in your retail career is a great way to catch a hiring manager's eye. If you've been promoted, make that clear:

Sales Associate, ABC Retailer, 2018-2022 Promoted to Senior Sales Associate in 2020 Trained and mentored 5 new sales team members Served as point person for escalated customer service issues

If your job title didn't change but your role grew, you can still show that progression:

Cashier, XYZ Store, 2019-2022 Began as cashier and was cross-trained to assist in merchandising, inventory, and customer service Stepped up to open and close the store as needed

Showing you've earned additional responsibilities and skills tells potential employers you'll be an engaged, growth-oriented team member.

  Education

The education section of your resume is an important component, especially if you are a recent graduate or have limited work experience. When applying for retail jobs, it's essential to highlight your relevant educational background and any coursework or training that may be applicable to the role. Here are some tips to help you craft an effective education section for your retail resume.

1. List your education in reverse chronological order

Start with your most recent degree or educational program and work backwards. This format allows hiring managers to quickly identify your highest level of education and any recent accomplishments.

Here's an example of how to list your education in reverse chronological order:

• Bachelor of Science in Business Administration, ABC University, Graduated: May 2023
• Associate of Arts in Marketing, XYZ Community College, Graduated: May 2021

2. Include relevant coursework and projects

If you are a recent graduate or have completed courses that are directly applicable to the retail industry, consider including them in your education section. This can help demonstrate your knowledge and skills to potential employers.

However, avoid listing every course you've taken. Instead, focus on those that are most relevant to the retail job you're applying for, such as:

• Retail Management
• Consumer Behavior
• Sales Techniques
• Visual Merchandising

3. Highlight relevant certifications and training

In addition to formal education, include any relevant certifications or training you have completed that may be valuable in a retail setting. This can include:

• Customer Service Certification
• Point of Sale (POS) System Training
• Loss Prevention Training
• Product Knowledge Workshops

These certifications and training programs demonstrate your commitment to professional development and can set you apart from other candidates.

4. Keep it concise for senior-level positions

If you are a senior-level professional with extensive work experience in the retail industry, your education section should be brief and to the point. Hiring managers will be more interested in your professional accomplishments and skills.

Here's an example of what not to do:

Bachelor of Arts in English Literature, XYZ University, Graduated: 1995 Relevant Coursework: Creative Writing, British Literature, American Literature, Poetry

Instead, keep it concise and focus on your degree and the institution:

Bachelor of Arts in English Literature, XYZ University

Action Verbs For Retail Resumes

Every retail position is public-facing to some degree, which means you should emphasize your ability to communicate, influence, and work as part of a team. If you want to highlight your business finesse, choose action verbs like Influenced, Promoted, and Recommended. If you’re aiming for a leadership position, action verbs like Motivated and Trained are ideal. For more ideas, check out our comprehensive list of resume action verbs . Leading with action verbs means your resume is focused on accomplishments, not duties — hiring managers are far more interested in knowing how many customers you successfully upsold than what areas of the store you cleaned. Remember that, at its core, retail is sales-oriented, which means that numbers are your friend. The more detailed you can be when listing your achievements, the more likely it is that your resume will wind up on the “yes” pile.

• Recommended

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Retail Resumes

Skills for retail resumes.

The skills you’ll want to list on your resume will depend on what type of retail you’re applying for — an experienced retail manager, for example, will need a very different skill set from an entry-level retail associate. In general, though, most retail jobs will call for a lot of soft skills — things like communication, problem solving, and customer service — that don’t belong on a skills list. Instead, highlight these skills through your bullet points, including metrics where you can to make the achievement more objective. You can list hard skills in the same way, or in a separate skills section. When it comes to hard skills, you’ll want to figure out which ones hiring managers are likely to be scanning for. Our list of top resume skills and keywords has analyzed over one million job descriptions to pull out the most relevant keywords recruiters and ATS are looking for.

• Store Management
• Merchandising
• Sales Management
• Retail Sales
• Marketing Strategy

Customer Service

• Inventory Management
• Business Planning
• Trend Analysis
• Business Development
• Customer Relationship Management (CRM)
• Business Strategy
• Sales Operations

How To Write Your Skills Section On a Retail Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Retail Resumes

This word cloud highlights the important keywords that appear on Retail job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

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• Retail Associate Resume Example
• Retail Manager Resume Example
• Retail Salesperson / Retail Salesman Resume Example
• Retail Sales Manager Resume Example
• Retail Pharmacist Resume Example
• Store Manager Resume Example
• Tips for Retail Resumes
• Skills and Keywords to Add
• All Resume Examples
• Retail CV Examples
• Retail Cover Letter
• Retail Interview Guide
• Explore Alternative and Similar Careers

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Grocery Store Clerk Resume Sample

Crafting a standout resume is crucial in today’s competitive job market, especially for positions like a Grocery Store Clerk where customer service and efficiency are key.

This page provides a comprehensive resume sample tailored for a Grocery Store Clerk role, highlighting the essential sections and offering valuable tips to help you design a professional and effective resume.

By following this guide, you’ll be able to showcase your skills, experience, and achievements, making you a compelling candidate for your desired position.

Sample Resume for Grocery Store Clerk Position

Contact Information:

• Address: 123 Main Street, Springfield, IL 62701
• Phone: (555) 123-4567
• Email: [email protected]

Dependable and friendly Grocery Store Clerk with over 3 years of experience providing exceptional customer service and efficiently handling store operations. Seeking to leverage my skills and expertise to contribute to the success of [Store Name].

Key Achievements

• Awarded “Employee of the Month” three times at ABC Grocery for outstanding customer service.
• Contributed to a 15% increase in customer satisfaction scores at XYZ Supermarket through proactive customer engagement.
• Implemented an inventory management system that reduced stock discrepancies by 20%.

Grocery Store Clerk ABC Grocery, Springfield, IL June 2020 – Present

• Assisted over 100 customers daily with locating products and answering queries, enhancing overall shopping experience.
• Operated cash registers and handled transactions worth up to $5,000 per day with 99.9% accuracy.
• Efficiently restocked shelves, managing inventory of over 2,000 products, and ensured store was clean and organized.
• Participated in the training of 12 new staff members, ensuring adherence to store policies and procedures.
• Successfully resolved customer complaints within a 24-hour timeframe, maintaining high satisfaction levels.

Grocery Store Clerk XYZ Supermarket, Springfield, IL August 2017 – May 2020

• Assisted an average of 80 customers per day with purchases and offered product recommendations, contributing to increased sales.
• Processed payments, returns, and exchanges seamlessly, handling transactions totaling up to $4,000 per shift.
• Maintained well-stocked shelves and attractive displays, enhancing product visibility by 20%.
• Upheld cleanliness and safety standards, reducing incident reports by 10%.
• Collaborated effectively with a team of 15 members to ensure smooth store operations.
• Excellent customer service and communication skills.
• Proficient in operating cash registers and POS systems.
• Strong attention to detail and organizational skills.
• Ability to multitask and manage time effectively.
• Knowledge of inventory management and stock replenishment.
• Team player with a positive attitude.

High School Diploma Springfield High School, Springfield, IL Graduated: June 2017

Tips for Writing a Great Grocery Store Clerk Resume

1. Highlight Relevant Experience : Emphasize any previous roles related to retail or customer service. Detail your responsibilities and achievements to showcase your competency in store operations and customer interactions.

2. Showcase Key Skills : Include a skills section where you list abilities vital for the role, like proficiency in POS systems, strong communication skills, and inventory management.

3. Quantify Achievements : Use numbers to highlight your impact in previous positions. For example, mention how you increased sales or improved customer satisfaction.

4. Tailor Your Objective : Customize your career objective to align with the specific store you are applying to. Mention the store’s name and how your goals and values match theirs.

5. Keep It Clean and Organized : Ensure your resume is well-structured and free from errors. Use bullet points for easy readability and maintain consistent formatting throughout.

FAQs for Grocery Store Clerk Resume

1. what should i include in the objective section of my grocery store clerk resume.

Your objective should clearly communicate your career goals and how they align with the store’s mission. Mention your key qualifications and what you hope to achieve by joining the team.

2. How can I make my resume stand out if I have no previous experience as a grocery store clerk?

If you lack direct experience, emphasize transferable skills such as customer service, communication, and teamwork. Include volunteer work, internships, or part-time positions where you demonstrated these abilities.

3. What are the most important skills to highlight on a grocery store clerk resume?

Key skills include customer service, proficiency in operating cash registers, inventory management, time management, attention to detail, and strong communication abilities.

4. How should I format my resume to ensure it is easy to read?

Use a clean, professional layout with consistent formatting. Utilize bullet points to break down your responsibilities and achievements. Keep sections clearly labeled and use white space to avoid clutter.

5. Should I include references on my grocery store clerk resume?

You don’t need to include references directly on your resume. Instead, you can mention that references are available upon request. Make sure to have a list of references ready for when an employer asks.

6. How can I quantify my achievements on my grocery store clerk resume?

Use specific numbers to highlight your impact. For example, mention how many customers you assisted daily, the accuracy rate of your cash handling, or how you contributed to increased sales or improved customer satisfaction.

7. What common mistakes should I avoid when writing my grocery store clerk resume?

Avoid spelling and grammatical errors, having a cluttered and hard-to-read layout, and including irrelevant information. Make sure your contact information is up to date and that your resume is tailored to the specific job you are applying for.

8. Is it necessary to include a cover letter with my grocery store clerk resume?

While not always mandatory, including a cover letter can enhance your application by providing more context about your experience and enthusiasm for the role. It’s an excellent way to showcase your communication skills and further explain why you’re a great fit for the position.

9. How far back should my job experience go on my resume?

Generally, include the last 10-15 years of relevant work experience. If you have limited experience, focus on all roles that have equipped you with relevant skills.

10. Can I include part-time or temporary positions on my grocery store clerk resume?

Absolutely. Part-time and temporary positions can demonstrate your ability to perform related tasks and your skill set. Be sure to detail your responsibilities and achievements in these roles just as you would for full-time positions.

• 6 Grocery Store Clerk Interview Questions and Answers
• Grocery Store Cover Letter Sample
• Grocery Store Stocker Job Description for Resume
• Grocery Store Manager Resume Sample

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9 Real Retail Resume Examples That Worked in 2024

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• Retail Resumes
• Retail Resumes by Experience
• Retail Resumes by Role
• Writing Your Retail Resume

The importance of retail workers has never been more obvious than during the Covid-19 pandemic.

As a successful retail worker, you need to be organized, collaborative, and a people person.

It can be difficult to showcase these skills when writing your retail resume or writing an effective cover letter .

These nine retail resume examples have helped people land jobs in 2024 , so they’re a great place for you to get started.

Retail Resume

or download as PDF

Why this resume works

• Did you exceed sales targets? Improve customer loyalty? Reduce return rates? Estimating the degree to which you did these things on your resume will substantially increase your chances of getting an interview.
• “Customer-oriented environment,” “Answered customer questions,” and “Directed customers” are sample phrases you can use to help show you know the value of customer service.

Retail Worker Resume

• Strongly show your customer service and communication skills and capabilities to solve problems instantly in your retail worker resume .

Retail Associate Resume

• This shows not only that you’re a strong performer, but it also cues the hiring manager that you know which metrics matter most in your role.
• For example, suppose the job description repeatedly mentions they want a retail sales associate who is accountable. In that case, this is a strong indicator that you should include that as a skill on your retail associate resume .

Entry-Level Retail Resume

• Getting your first job as an entry-level retail associate can be difficult. How can you get into retail without prior retail experience? The good news is that retail workers, first and foremost, are in customer service. Any experience you’ve had working with people is relevant and should be included on your entry-level retail resume .
• A  resume objective  is entirely optional. Still, it can be useful when you’re looking for your first retail role to quickly state why you’re qualified and deserve to get an interview. Include an objective if you’re willing to customize it to each position for which you apply.
• Volunteer experience is worth including on your resume. Volunteer experience showcases that you’re hard-working and fundamentally interested in helping others. These are both qualities retail hiring managers are seeking.

Retail Supervisor Resume

• Diversify your bullet points from boosting employee retention, foot traffic, and seasonal sales, to even reducing security incidents to prove that you’re a comprehensive worker who’s got the talent to increase not just sales but a brand’s overall presence.
• You can dive into the how and why of these details in your retail cover letter .

Retail Salesman Resume

• In this case, take Carter’s example and check out how he decides to highlight that he’s maintained a high customer satisfaction rating even in a non-sales role to prove his credibility in keeping end-users happy— a valuable aspect of any sales position.

Luxury Retail Resume

• In your luxury retail resume , highlight your proficiency in sales management, growth, and ability to boost customer retention and satisfaction.

Retail Manager Resume

• Hiring is one of the most important functions for a retail manager! Including your experience in hiring will help you stand out among all the other applicants for the retail manager role to which you’re applying.
• Including these metrics (even if they’re rough estimates) shows the hiring manager that you know what matters most to a retail manager.

Retail Customer Service Resume

• Was there an instance where you went above and beyond to help a teammate in one of your past positions? Be sure to include that on your resume!
• If you want to get detailed feedback on your resume, you can use our  resume checker .

Related resume guides

• Retail Manager
• Retail Sales Associate
• Store Manager

How to Format Your Retail Resume

Writing the perfect retail resume is the exact skill you need to earn a job as a sales representative, customer service representative, sales associate, or cashier. While the content of your resume is of the utmost importance, it’s also essential that you properly  format your resume  to ensure that it’s readable, logical, and complete. To that end, there are three formatting components you should be aware of, which include

• Reverse-Chronological Format, Functional Format, and Combination/Hybrid Format
• Contact Info and Header
• ATS and Readability

Retail resume format types

The reverse-chronological format, functional format, and combination/hybrid format are the most popular formats for retail resumes in 2024.

Retail resume format choices:

• Reverse-chronological   format : Start with the most recent employment history and work backward. Dates, educational institutions, and previous employers should be displayed.
• Functional format : This type of resume highlights the strengths and skills you believe are important to an employer. On the other hand, names, places, and dates aren’t nearly as clear. If you have a spotty work history, this format de-emphasizes this history.
• Combination/hybrid format : This is designed to combine the reverse-chronological and functional formats to incorporate the strengths of both. Make sure to mention skills you’ve acquired in the past that will help you with the specific job for which you’re applying.

While each retail  resume format  has its own set of advantages and disadvantages that you should be aware of, the reverse-chronological choice is ultimately the best option for retail. Many employers outright dislike the functional format for retail positions. The reverse-chronological format is ideal for retail resumes because it allows you to show prospective employers your most recent work history automatically, allowing them to determine if you have the experience necessary for the job.

Let’s say you’ve worked as a cashier and store assistant for eight years before becoming a supervisor or store manager for another five to ten years. You may be ready for another promotion to regional manager or even a corporate position. If you’ve had any experience in the retail industry, the reverse-chronological format effectively shows a pattern of lateral or upward mobility. The primary benefits of using the reverse-chronological format for retail include:

• This format is easily the most popular option among recruiters and employers within the retail industry
• The resume automatically positions you as searching for the next upward step in your career
• Employment dates are linked, which emphasizes continuity and places more weight on your most recent experience

Including a contact header on your retail resume

When you’re getting started with your resume, it’s essential that you position your contact info and the resume header in the correct locations. Your name should always be included at the very top of the resume and can be set in the center or left side of the page. Consider placing your prospective job title in the line below your name, ensuring that these two pieces of information are seen first by potential employers.

Before you start typing your header, it’s important that you select the right font, color, alignment, and font size that potential employers expect from a retail resume. Classic fonts like Times New Roman and Arial are preferable in most cases. A resume should be formatted with simplicity in mind instead of style and flare.

As for the font size, the standard text should range between 11-12 points. On the other hand, headers should have font sizes that range from 14-16 points, and your name can be the largest. Most of your text should be black, but a touch of color in your headers or name is appropriate, which adds some nice contrast that will make the information on your resume pop. Like most professional documents, resumes should be left-aligned, making them easier to read. However, your contact information and name can be center-aligned if you choose. The types of info that should be placed in your retail resume header include:

• Email address
• Phone number
• City and State
• An optional LinkedIn or other professional URL

This example is clear, logical, and includes a small bit of color, attracting the eye:

Is your retail resume ATS-friendly?

If you want to ensure your resume is properly formatted and readable, make sure you think about ATS, which stands for applicant tracking system. This is a kind of human resources software that allows employers to organize sizable numbers of resumes efficiently.

In order to make an ATS-friendly resume, you’ll want to pay attention to:

• Margins: Margins should never be less than one-half inches. The ideal margin is one inch on all sides.
• Fonts: Any font you use should be easy to read. If your resume font isn’t clear, the ATS and hiring manager may find it too difficult to read.
• Font sizes: The font must be large enough to read, making anything between 10 and 14 points acceptable.
• Header names: Use capitalization, and don’t get overly creative in determining how to label your headers, as you don’t want to trip or confuse ATS software. 
• Skills: Optimize your resume with keywords, your soft skills, and hard skills. Only include relevant information about your skills. Any filler should be eliminated if you want to provide prospective employers with a concise and effective resume.
• Logical order: Sticking to the reverse-chronological format will allow you to make an ATS-friendly resume. Start with your name and contact information before detailing your work experience, education, and skills.
• One page: The ideal length for any retail resume is one page.

We know it’s a lot to keep in mind, but our  resume maker  will ensure that you’re formatting for success without remembering it all.

How to Write Your Best Retail Resume

Writing an effective resume seems like a daunting task to most people. However, you can avoid this frustration by taking the process one step at a time. Not only does our  resume tool  ensure you don’t have to worry about format, but it will also help you include the right details in your document. 

As you write your retail resume, you’ll want to think about the following:

• Objective or summary
• Work experience
• Top retail skills
• Education and certifications
• Projects, interests, or hobbies
• Tailoring your resume to the job
• Editing and proofreading

Should you write a retail resume objective or summary?

You could include a resume objective or summary when creating your retail resume. An  objective statement  is a concise and position-focused statement describing how you can add value to the employer, and the company needs that you can fulfill. The objective could include a short statement of your skills and qualifications for the position in question. Professional  resume summaries  tend to be a bit lengthier than objective statements and are meant to provide more in-depth details about your job experience, skills, education, and specializations over the course of a lengthy (10+ years) career.

Objective or summary for your retail resume? 

• You want hiring managers to know you’re a good fit for a specific position
• You’re an entry-level employee who has very little experience
• You are making a career change
• You’ve just moved to a new city or town
• You have years of experience and want to tie this experience together
• You want to hone in on key transferable skills
• You believe that an objective statement isn’t enough to show your value to the employer
• You want to emphasize your selling points clearly

Even though objective statements and summaries can help you get your point across to hiring managers, not everyone should use one. If you don’t have years of experience or your career path is streamlined and straightforward, a lengthy summary is unnecessary.

As for objective statements, they aren’t always the right fit for retail resumes. Your employer may believe that the objective statement you write is essentially all you offer as an employee. If the statement is too short or not descriptive enough, it may harm your chances. To better understand what a well-written objective or summary looks like, let’s take a look at a couple of poor examples:

• Objective: “To be a sales associate in a retail store.”
• Summary: “Experienced sales associate who is kind and helpful. Knows how to solve problems as they arise.”

The objective statement is far too vague and isn’t centered around the position to which you’re applying. It doesn’t tell your employer anything other than the fact that you’re looking for a job. As for the summary, it says that you have experience and a couple of soft skills but doesn’t sell this information at all. Employers won’t believe what you’re saying in the summary. Here’s an improved objective statement and summary:

• Objective: “Eager to motivate and lead teams to 10% or greater sales through mentorship and accountability. Looking to improve my team-managing and problem-solving skills as a store manager with potential for career growth at ABC Company.”
• Summary: “Dedicated cashier with more than 5 years of retail experience. Eager to provide attention-to-detail and organizational skills at XYZ, Inc. Received Employee of the Month three months in a row for efficiency and reliability during ownership changes. Achieved a streak of 530 days with no sick leave.”

These examples succeed because they discuss specific details rather than general ideas, telling employers something about you and your work.

Retail work experience

Try to include two to four job experience examples for your resume. However, it’s unnecessary to include every job you’ve had since your first. If you have ample experience, include those jobs most relevant to the role for which you’re applying. While writing down your work experience may appear straightforward, it’s easy to make mistakes in this section.

Writing your retail job descriptions 

The most important thing to avoid when writing an effective work experience section is to create a wall of text. If a prospective employer decides to skim through your resume, it’s important that they read the most relevant aspects of your past work experience. As such, this experience should be displayed via concise bullet points. Always use active verbs and language in these bullet points. Examples of active verbs for a retail resume include:

Make sure you use the past tense when writing about your experience. These verbs should prove useful when trying to condense your work experience. Avoid using personal pronouns like “me” and “I,” which take away from the professionalism of your resume. 

Three bullet point examples that should be far, far away from your retail resume:

• Handled transactions for customers
• Responsible for handling customer interactions calmly
• Tasked with resolving customer issues

These are examples of passive work responsibilities, too vague to satisfy potential employers. Always go into detail about your accomplishments and past responsibilities with action verbs and hard numbers.

Three examples, on the other hand, that would serve your retail resume well:

• Awarded Retail Associate of the Year in 2019 for incentivizing the team to increase sales with monthly competitions 
• Exceeded annual sales targets by 30% by upselling subscriptions and items based on customer interest
• Stocked, organized, and replenished inventory, completing tasks 15% faster than other sales associates

These are richly detailed bullet points that offer precise numbers and action verbs about past work experience.

Use metrics to quantify your impact in retail

You must be able to quantify the impact you’ve had on the companies you’ve worked for in the past. To accomplish this goal, it’s recommended that you use metrics to show exactly what a company would lose if they didn’t have you as an employee.

Did you exceed set sales targets or lower return rates? By putting your work experience into hard numbers, it becomes easier for potential employers to measure the kind of return they would get from hiring you. Try to include a couple of metrics for every job you list on your resume. More is always better! Some examples of ways to incorporate metrics into your bullet points include:

• Daily number of customers you helped
• Number of retail team members you managed
• Sales goals that were met or exceeded
• Loyalty program goals that were met or exceeded

These retail descriptions incorporate all the above:

What are the top retail skills?

If you have ample past work experience, you likely have dozens of skills that could prove useful in the job for which you’re applying. However, you should include skills relevant to the specific needs listed in the job ad. Before you start listing your skills, you should know the difference between  hard skills and soft skills .

Hard skills refer directly to the abilities and knowledge that employees require to perform their responsibilities effectively. These skills are 100 percent job-related. Soft skills are more difficult to measure. For retail jobs, hard skill examples include:

• Money handling and basic math
• Product knowledge
• Inventories 
• Suggestive selling 

Some examples of soft skills that are ideal for the retail industry include:

• Communication
• Active listener 
• Quick learner and adaptable 

Search for keywords in a job description ad that tell you the types of skills the company is seeking. You should typically list around five to eight skills on a retail resume.

What education and certifications do you need on your retail resume?

Most retail positions automatically require a high school diploma, which should be listed with the name of the school you attended, the years you attended, and the school’s location. Some retail jobs will require a little more education. While you may be able to obtain a position as a store manager with a high school diploma, an associate’s degree in marketing and sales management may help push your resume to the top of the list.

Most regional retail managers require a bachelor’s degree in business. If you attended a college or institution, include your GPA if it’s above 3.2 and any specialization or concentration. You might also want to list certifications and licenses to set your resume apart from others.

Projects, interests, or hobbies: Does your retail resume need these?

In most situations, it’s unnecessary to mention your interests and hobbies and the projects you’ve worked on in the past. However, there are some scenarios where adding this information is appropriate depending on your level of experience and the employer to whom you’re sending a resume.

Suppose you’re currently a high school or college student or are applying for an entry position. In that case, your lack of experience gives you the perfect opportunity to add projects, hobbies, and interests to your resume.

For  interests and hobbies , you could include:

• Playing team sports
• Studying foreign languages

Additionally, your retail resume could benefit from including projects like:

• Creating a personal website with WordPress
• Reorganizing your school’s entire library of 1,600+ books

Customize your retail resume for every job application

Writing an effective resume takes more than just listing your skills and work experience. It’s also important that you tailor your resume to each job to which you apply. Many applicants make the mistake of sending the same resume to every job. However, most hiring managers will pick up on this.

To properly tailor your resume, add company or organization-specific information to the objective/summary sections, the skills section, and bullet points. If the job ad you’re responding to mentioned they’re looking for a strong leader who can manage numerous team members, you should focus on your leadership skills throughout your retail resume.

Check for mistakes before submitting your retail resume to jobs

This is the simplest yet most overlooked aspect of formatting and writing a retail resume. Hiring managers and recruiters don’t like grammar and punctuation mistakes. Writing the word manager as “manger” is one of the more common mistakes on retail resumes. Carefully read through your resume to look for any issues with grammar, language, consistency, and formatting. Take advantage of our  free resume checker  to streamline this process.

Get Your Next Retail Job and Celebrate

Now that you’ve made it this far, we hope you’re feeling confident about:

• The  correct resume format  to use
• How to write a  resume objective  or summary
• How to list work experience
• What retail  skills to include on your resume
• What education and certification info should be provided
• How to tailor your resume to each specific job

Congratulations on  writing your resume  and readying yourself for the next step. All that’s left is for you to go get the job!

Stocker Resume & Writing Guide

Stockers are also called Food Store Clerks, Grocery Clerks, Retail Shelf Stockers, and Supermarket Clerks, so be sure to look out for those titles as well when you scan through job advertisements.

Stockers and packers work in stores and storage rooms, unpacking and pricing new stock and placing them on shelves with the correct labeling and pricing.

If you are a bit clueless about where to even begin, don't worry. We will explain all the vital aspects of resume writing in our Factory Resume Worker guideline below.

18 Stocker & Packer Resume Examples

The Stocker Resume Guide

What to highlight in a shelf stocker resume.

There are many Shelf Stocker and packer jobs available, but just as many candidates applying for them. The resume you submit should present you in the most persuasive possible manner. Not sure where to start? In this section, we have unpacked the most important elements to highlight in your (Grocery) Shelf Stocker Resume.

As a Shelf Stocker, you would have a variety of tasks to perform, some on an hourly or daily basis, and others maybe once or twice a week, for example.

Before delving into the job details, provide context as to your working environment. For example, do you work for a fresh produce market, general grocery store, or a specialty food emporium? You may also want to mention the size of the establishment and if you work across all product categories or if you are only responsible for meat and poultry or fruit and veg sections. Recruiters would also be interested in your working hours if you work shifts and whether you would be available during weekends and holiday periods.

Next, comes dexterity. Shelf packers have several duties that require physical bending, reaching lifting boxes, or moving boxes. You can mention the fact you can lift 45 pounds, for example, have a clean bill of health and can operate a forklift if applicable. As you will spend the majority of time indoors and on your feet on hard services you need to be transparent about any health-related issues that may prohibit you from completing all the functions of a Stocker at a hundred percent.

Your primary duty is to fill barren shelves with stock and products, right? Even so, Store Managers would want to know what happens during the entire shelf packing cycle, where you retrieve the products from, removing the packaging material, categorizing, scanning, labeling, for example. Your tasks may include receiving the inventor orders and then supervising the offloading of boxes from the delivery stack and then moving the stock to the inventory room. Checking sales receipts and organizing inventory would be some of the keywords that Hiring Managers would be looking for.

Then continue with the stocking part of your role. How do you get the products to the shelves? How much time do you need to stock shelves? How often do you restock shelves? What tools do you use to affix tags to products? Be sure to provide answers to these questions in your job description section.

Hiring managers would also want to know about your customer service skills. As a Shelf Packer, you are expected to see the layout of the store aisles inside out, and customers would come to you for direction and guidance on where to find a particular item. You may also need to answer questions about prices, go and look for items that are not available on the shelf or assist in transporting heavy and bulky items to their vehicles.

Recruiters would be looking for stockers and packers that can maintain inventory adequately, ensure that shelves remain neat and tidy and that prices are updated correctly in terms of promotions or discounts offered. They would also look for explanations on how to display products neatly with visual appeal and according to display policies and procedures. Hiring Managers want Stockers with that will assist in maintaining the overall look of the store.

Maintaining store cleanliness and hygiene is a vital task for a Shelf Stocker. You can mention some of your sanitation duties here, such as cleaning up spills, wiping down shelf spaces, and also products and merchandise gathering dust as well as sweeping aisle floors and assisting in sanitizing fridges cold storage compartments in store.

Quality control is another essential duty of a Shelf Stocker. You may mention duties such as checking groceries for freshness, verifying the expiry or sell-by date of items, maintaining the required temperatures in cold storage areas and fridges, and removing fruit or vegetables that have gone mushy.

Career Summary

The Store Owner or Store Manager usually hire Stockers. They are busy people with not a lot of time on their hands. Make their lives easier by providing a compelling career synopsis, giving an overview of your skills and experience. For increased visibility, place your career summary just under your personal particulars at the top of the first page.

The purpose of a career summary is to highlight relevant experience, present the most prominent physical and technical attributes, and describe relevant industry experience.

Before writing your career summary, review the job advertisement again, and pick the keywords that stand out. Then incorporate these to your summary and make use of industry-specific adjectives to boost your credibility

Career Summary 1

Energetic Shelf Packer with an uninterrupted employment history spanning five years at significant Hypermarket Outlets. Excellent ability to spot expired product labels and maintains meticulous cleanliness in both public and storage areas at all times. Currently completing a Diploma in Retail Management and fulling bilingual in English and Spanish.

Career Summ ary 2

Dedicated Shelf Stocker, motivated to deliver exemplary customer service levels at all times. Knowledge of store layouts and product locations and proven to be the go-to employee to find products for customers in the storerooms when not available on the shelves. High energy levels and stamina to assist in unloading heave boxes and pallets from delivery trucks at a speedily pace. Meticulous organization and categorization skills maintaining a spotless shelving set-up at all times. Also help out as a Cashier when the store is busy holding zero error margins on cash-ups and maintaining float levels.

Career Summ ary 3

Experienced stocker with a decade of experience in warehousing and retail operations. Certified Forklift Driver and highly adept at labeling, scanning, and reconciling products in storage with products on shelves to ensure adequate stock levels at all times. Task-driven and motivate to assist customers with inquiries about current specials, discounts, or where products are located in the store. Acts as the Certified Safety and Quality officer when the Quality Controller is on leave.

Stocker Job Descriptions, Responsibilities and Duty Examples

A Store Manager or Shop Owner would expect to see certain skills and competencies in your job duty section. “But, I stock shelves, what more is there to say?”

Actually, quite a bit, and you can write about it professionally without sounding like you are explaining the job to a three-year-old.

To get you started, we have included a comprehensive list of duties, that may be copied as is, or customized per each role you are applying to.

A Shelf Stocker and packer may:

• Receive product batch deliveries and unpack the boxes and pallets
• Ensure that the packages contain the correct number of items.
• Unload items and stocking shelves in the storage area
• Assign individual ID codes to the items, for example numbers, stock batch codes, inventory control logos and barcodes
• Fulfill telephone, email, online and mail orders for delivery to customers
• Record stock movement and replace damaged and missing products
• Prepare merchandise for shipment and restock the inventory
• Report inventory issues such as out-of-stock products or damaged items to the store manager
• Carry out the face-to-face promotion campaigns in-store and assist customers with their requests.
• Guide and direct customers to various aisles and help them with questions regarding specials and discounts
• Categorize goods and place surplice products in the temporary storage area
• Ensure that all items on the shelves are damage-free and have not reached their expiration date
• Report damage to baskets carts, product shelves, and fixtures to the Store Manager
• Carry out maintenance checks for warehouse, storage, and in-store shelves
• Performing repairs to shelves and fixtures
• Organize, stock, and label goods and keep the shelves clean and tidy
• Organize and assemble displays, signage, and promotional fixtures
• Replace expired products with new ones
• Check for expired products in the perishables sections such as dairy, meat, and poultry
• Clean and sanitize floors, shelves, fixtures, fridges and storage areas
• Sort and label goods for the reduced aisle section
• Conduct pre-stack inventory counting
• Record and reconcile all new stock placed on shelves and all expired products removed from shelves
• Stack and organize products
• Monitor temperatures of freezers and refrigerators

Highlight Your Accomplishments

An accomplishments-based shelf packer is almost guaranteed an interview invite. If hiring managers see a proven track record of achievements and positive contributions on your resume, they will automatically perceive you as a productive employee and an asset to their store.

Writing an accomplishment section can be tricky for candidates who are in jobs that are repetitive in nature and includes numerous manual tasks to be performed every day.

However, you can still provide recruiters with a set of achievements if you put your

Let's make it a bit easier then. You know that there is more to being a shelf packer clerk than just keeping the shelves neat and fully stocked.

Your goal is to express features that sets you apart, what you are most proud of, or what you accomplished in your previous roles, that saved time, saved money, made a process easier or resulted in happy customers.

Now that you have written down your list of accomplishments add a punch by incorporating numerical values such as volumes, frequencies, time frames, and percentages to each statement. This is called quantification.

Have a look at our examples below to get you started:

• Introduced a basic inventory management system that decreased information retrieval time by 42%
• Convinced the store manager to purchase additional forklifts which reduced transport time and stocking of bulk pallets by 25%
• Implemented a scanning system to identify damaged and defective products which contributed to a reduction in customer complaints and product returns of 20%
• Improved the store's safety rating by two levels for suggesting that all workers attend a Basic First Aid Course with the American Red Cross
• Received top customer satisfaction ratings from instore surveys for the last consecutive 12 months
• Revealed a petty crime syndicate that operated in-store in conjunction with an employee and saved the store $50 000 in stolen goods that were retrieved
• Reduced forklift fuel costs by suggesting management integrate a hydraulic shift into the current forklift machinery

The Education Section

The education section of your resume should still receive attention even if you do not have post-school qualifications. Shelf Stockers nowadays have access to multiple development training and skill improvement initiatives. Apart from your High School Diploma, you may mention apprenticeship, inhouse-training, short courses, and online certificates completed relevant to your job.

The format for listing education and training should be kept short and straightforward In short, indicate What, Where and When: name of your qualification, institution, and date of completion.

Here are some examples of a Stocker Resume in terms of education:

2018 ISA Certified Automation Professional (CAP) The International Society of Automation, Ivory Park, SC

2017 Certified Warehouse Technician (CWT), Warehouse Skill Standards Council, Alexandria, VA

2016 National Career Readiness Certificate, American Testing College (ACT), Denver, CO

2015 GED Diploma, East Side High School, Indian Trail, NC

Shelf Stocker and Packer Resume Skills Section

Stockers require specific technical skills , but employers also look for other skills, such as physical traits and personality traits.  Instead of listing a long array of bulleted points, use a skills matrix for each skill category (Technical, Physical, and Personal). To add a bit of flair, link an action verb to every attribute mentioned.

Technical Skills Matrix

 Physical Skills Matrix

Soft Skills Matrix

Qualifications/Certifications associated with Stockers

Professional Information on Stockers

Sectors:  Groceries, Consumer Goods, Food & Beverages Career Type:  Stocking, Packing, Sorting, Organizing, Moving, Stacking, Assembling,Production Person type:   Worker, Assembler, Packer, Stocker, Checker, Handler, Forklift Driver, Sorter, Mover, Operator Education levels:  No formal qualifications needed Salary indication:  Stockers get paid by the hour at $11 and if per year the average is $30 643 ( Glassdoor ) Labor market : Subject to a 7% increase from 2016 – 2026 ( Vocational Training ) Organizations : Stores, Fresh Produce Markets, Wholesale Stores, Deli's, Specialty Food Stores, Boutique Organic Shops, Food Emporiums, Discount Farmers Markets

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Grocery Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the grocery job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Providing assistance by responding to customer questions in an effective and efficient manner
• Responsible for performing daily overs and shorts
• Assist in merchandising the department to maximize sales
• Ensures all ICAPs are performed daily
• Provide good customer service
• Working on all daily back stock in assigned area
• Use suggestive selling techniques to maximize sales
• Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports
• Establish and maintain a positive work environment that supports a high Team Member morale
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices
• Help train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover as delegated by Team Leader and Associate Team Leader
• Work hand in hand with all other areas to maximize productivity and performance
• Open and close department according to established procedures
• May assist with interviewing
• Monitor and Manage shifting Retail Customer Channel Shift to ensure proactive Portfolio/Resource Allocation
• Grocery Channel Sales Strategy
• Customer Strategy – Plan, Develop and Monitor Channel and Customer Segmentation Model
• Portfolio Strategy by SKU – Provide Framework and facilitate with Promotional Strategy – Co-plan Merchandising Strategy by Channel Type along with Trade Marketing
• Coordinate with BI Analyst to ensure product categorization in National Database remains relevant
• Key responsibility with knowledge in managing key Regional and/or National Chain customers in leadership and partnering with day to day, month to month dealings up to taking the lead in Top-to-top meetings with senior leadership internally and with customer to drive category growth and Constellation business strategies
• Support Retail Direct Reports on customer issue resolution for Constellation Brands Service level issues…Inventory, Logistics, Portfolio Gaps
• Be passionate and knowledgeable about our products and services
• Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible
• Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
• Self-motivated with the ability to complete tasks independently in a fast-paced environment
• Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge
• Get to know your customers, greet them with a smile and serve them with pride
• Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
• Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
• Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions
• Take time to listen, and help out wherever you can

6 Grocery resume templates

Read our complete resume writing guides

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• Be responsible for the overall business in these Retail Channels to maximize revenues, ensure consistency and minimize duplication
• In conjunction with the VP of Retail Marketing in NYC, provide linkage into Consumer Marketing, IMP, and Digital
• Manage the specific retail marketing budgets for these channels
• Work with key licensing partners and the CP team to
• Develop retail specific programs designed to maximize Viacom/Nick’s revenues
• Develop marketing programs for key Nickelodeon priority products to ensure sell-in and sell-thru on shelves
• Partner with internal LOBs to assist in the development of retail corporate synergy programs
• Manage and assist in the development of the retail sales and marketing directors, managers and coordinators
• Develop strong understanding of all of the assets of the company to devise/execute account-specific plans, including
• Advertising and Media Planning
• Executive leadership
• Create customized sales presentations
• Create ideas that can be leveraged with the account to develop incremental selling opportunities
• Lead Entertainment Counsel pitch development and involvement
• Coordinate the Sales Team around “rallying ideas”
• Deliver vision of future for Walmart/Sam’s and plan needed to succeed
• 10+ years experience in retail sales, retail promotions marketing or classic marketing
• Proven track record of developing and executing successful programs at retail
• Experience managing a P&L
• 5+ years of leading a team of at least 4 people
• Experience of success in a matrix management environment
• Experience analyzing and developing 360 degree marketing plans for consumer products
• Relationships with Drug and Grocery Retailers
• Work experience at two of the following three preferred: Drug and / or grocery retailer, entertainment company, toy company
• Outstanding leadership and sales skills
• Strong strategic thinker who can set goals and develops operational plans and processes
• Experience leading teams and multi-million dollar budgets
• Very strong written and oral communication and visual presentation skills
• Strong analysis skills
• Strong presentation skills (building a story and presenting it)
• Can influence and lead creative groups
• Ability to manage multiple tasks
• Skill in Microsoft Word, PowerPoint and Excel
• Strong creative mind – can develop ideas that will work for both sales and marketing solutions with retailers
• Leads or contributes to complex projects and develops solutions
• Manages diverse projects and assignments
• Provides expert support to one or more departments
• Works well under pressure and with many pending deadlines
• Can motivate a crowd of people with enthusiasm and leadership abilities
• Understands the nuisances of third party relationships in licensing that influence the ability and opportunity to sell and market our brands

Grocery Supervisor Resume Examples & Samples

• The ability to work independently with professionalism while maintaining a focus on quality and customer service
• Candidates must be 18 years of age and should also have the ability to walk or stand for the majority of each shift and lift up to 50 pounds
• Professional and effective oral and written communication skills along with proficient computer skills
• Supervisory experience is required along with five years’ experience in customer service
• An associate degree is also a plus

National Account Manager Grocery Resume Examples & Samples

• Building strong, sustainable relationships across the account
• Managing the budget and forecasting functions
• Promotional planning and execution
• Working closely with category management, marketing and supply chain to ensuring execution and implementation of plans
• Reporting and analysis

Director, National Grocery Resume Examples & Samples

• Field sales experience (15 - 20 years)
• Sales management and general management with experience leading a major customer team (5 years)
• Leading large, multi-national food retailing or wholesales operations (10 years)
• Experience developing sales and account management teams (12 years)
• Experience analyzing customer base and competitive market (13 years)

Account Executive, Grocery East Region Resume Examples & Samples

• Delivers superior in store presence - Develops and implements CPG retailer-specific annual joint business
• Total experience +5 years
• Developed and managed sales and sales funding within consumer products industry 5 years
• Key account sales to CPG retailers at top management and buyer levels 5 years
• Negotiating annual sales plans focused on multiple brands 5 years
• Experienced in managing sales, profit and trade budgets 5 years
• Cross-functional customer-facing team interaction experience 5 years
• Implementing and managing retailer-specific programs 5 years
• Ability to communicate clearly and concisely, both orally and in writing
• Strong selling and negotiation skills
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities concurrently through cross-functional team
• Ability to apply consultative skills in a business environment
• Knowledge of business planning and financial performance measures
• Knowledge of food, drug, mass and club and the overall CPG industry

Client Partner, CPG / Grocery Resume Examples & Samples

• Help define Facebook's overall approach and focus in the vertical
• Identify and prioritize business opportunities for Facebook and our family of brands, including Instagram
• Partner with other vertical teams on structuring and executing operational and strategic initiatives - developing work plans, synthesizing market related data, leading analysis and defining the overall business approach to Facebook’s success in the Vertical
• Increase the effectiveness of the team by recognizing opportunities for new approaches
• Develop and implement best practices for client interaction, sales and services for Facebook, including a good understanding of working with advertisers and agencies
• Prospect and penetrate large organizations to identify and grow branded and performance marketing opportunities
• Develop metrics to measure the growth and performance of the sales team, and provide reports as needed
• Create persuasive sales presentations using market trends, case studies and Facebook suite of services
• Analyze campaign performance statistics and recommend optimized media solutions
• Exceed sales, pricing and yield goals for yourself and your team
• Ensure that our clients receive the highest level of sales and operational customer service

Grocery Store Sales Associate Resume Examples & Samples

• Working as a Barista in our coffee cart, including taking guests orders and preparing beverages, completing opening and closing duties as well as stocking and cleanup
• Prior Retail or Grocery experience
• Previous Point of Sale experience
• Cash handling skills
• Prior customer service experience

Grocery Store Manager Resume Examples & Samples

• Adhering to established revenue and expense budgets, PCI compliance, cash handling
• Directing quality control within the store location
• Attendance of manager meetings and department and companywide events
• Coordinating inventory from the warehouse and in some cases will coordinate food and liquor deliveries
• Prior retail management experience in a grocery setting
• Knowledge of retail cash handling and end of day processes
• Experience with point of sale
• Experience in a resort/lodging environment or employment with a national park service concessionaire

Sales Rep-relief Large Grocery / Mass Merch Resume Examples & Samples

• Take inventory and place orders for future delivery
• Solicit new business to increase volume and new package distribution within the area boundaries
• Sell and execute promotions, solicit placement of equipment and sell sufficient product inventory
• Utilize point-of-purchase materials to stimulate sales
• Generate selling opportunities by maintaining and increasing shelf facings, cleaning shelves, and rotating products
• Pass the drug test and background check
• Experience with power equipment (e.g., lift jacks, power jacks, u-boats, pallet jacks, etc.)
• Experience following safety procedures (e.g., proper lifting techniques, following safety processes, etc.)

Sales Rep-large Grocery / Mass Merchant Resume Examples & Samples

• Take inventory, place orders for future delivery, and sell product inventory to standard
• Sell and execute promotions, solicit placement of equipment, and use point-of-purchase materials to stimulate sales
• Provide excellent service to assigned accounts and create and maintain goodwill with all customers (e.g., communication, rapport building, attentiveness to customer needs, etc.)
• Complete required paperwork in an accurate, legible, and timely manner
• Regular, reliable, predictable attendances
• Must have car to access multi-store locations within assigned shift

Grocery Category Specialist Resume Examples & Samples

• Maintain appropriate inventory to meet customer demand (Service Level) while maximizing inventory turns and controlling shrink. Manage buyers(s) to effectively execute
• Support Category Management by providing product assortment and SKU rationalization recommendation that are aligned with customer demand
• Ensure OPCO participation and comprehension of sourcing programs
• Partner with Sales Director and sourcing team to enhance programs and assuring local market relevance
• Provide timely and effective communication with Sales force including, but not limited to, market conditions, product quality and availability, new items and applications
• Drive product sales opportunities by collaborating with Business Development. Partner with Sales and Marketing management in developing successful sales strategy in growing profitable sales
• Develop and implement innovative, impactful marketing/promotional agendas
• Facilitate growth by driving Sales support through business reviews, customer insight encounters with targeting training and education
• Schedule and manage category sales training of Sales associates
• Develop sales strategies utilizing available programs and resources
• Manage and direct effective control of product shrink with Buyers
• Negotiate with suppliers on earned income and marketing opportunities
• Assist as needed in product recall incidents
• Bachelor degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is required
• 5 - 7 years of previous industry experience in a product management environment is required
• Management and Food Service Industry experience preferred
• Excellent oral and written communication skills are required
• Ability to work with a variety of people and situations in a fast-paced environment
• Intermediate word processing (Microsoft Word preferred) and intermediate spreadsheet application skills (Microsoft Excel preferred) are desired

Shopper Marketing Insight Grocery & E-commerce Resume Examples & Samples

• Deliver Flawless Shopper & Customer Activation at the point of purchase
• Develop and deliver agreed Gold and Silver events based on Customer Brand Plans, manage the strategy, design, communication and execution of these events with key customers
• Ensure the creation and delivery of eCommerce (digital) shopper insights that can be used to develop robust commercial propositions and selling stories for E-Commerce, and contribute to our Category Vision.Improve NWUK expertise on e-Commerce platforms to create a competitive advantage & deliver best-in class activations in that channel
• Raise the profile of NWUK by building relationships with selected key trade publications in working closely with external Trade PR agency
• Lead and develop Brand & Customer Activation Executive
• Shopper marketing can be a complex area so in order to be successful within the Shopper Marketing Manager role you will need to be pragmatic and have a simple, yet clear approach to your work
• Self-sufficient individual with the ability to get up to speed quickly
• Previous experience operating in a varied and challenging role – If your current role is restrictive or none varied then unfortunately candidates with varied roles will be short listed in the first instance
• Curious and challenging (In the right way) – This role requires someone to bring in fresh idea and challenge to status quo with the ability to follow their gut instance
• Solution orientated with the ability to network effectively with a variety of internal and external stakeholders
• Previous/current experience gained in a Shopper Marketing role is essential as this role will be leading a small team
• In-depth knowledge of consumer and shopper trends with strong competitor awareness

Corporate Procurement Analyst, Grocery Gmhbc Resume Examples & Samples

• Prepares key performance indicator data and scorecards to support Corporate Supply Chain top to top meetings and other strategic meetings with suppliers
• Conduct net landed cost analysis, partnering with other Supply Chain teams, to make distribution model recommendations
• Interface with other department analysts to accomplish job functions
• Develop and maintain effective working relationships with procurement teams, logistic teams, store operations, distribution center and division office personnel
• Spearhead data sharing processes with applicable supplier partners
• Attends key meetings to maintain awareness of programs and issues providing relevant department information in support of fundamental and strategic programs
• Evaluation, monitoring and auditing of supplier efficiency programs
• Review buying practices across buying teams and recommend bracket buying adjustments to improve cost of goods
• Recommend companywide investment buys in applicable categories where cost changes are expected
• Monitors department’s results compared to projections identifying potential issues, recommending solutions and corrective actions
• Provide analysis, including major drivers, for Divisional gains and losses performance
• Obtain best possible costs/quality at all times
• Data mining related to specific initiatives as requested by Corporate Procurement Vice Presidents and Directors
• Work with Corporate Procurement Team to implement best practices and to ensure execution of strategic programs where applicable
• 5+ years of report writing, data mining and analysis in a Supply Chain focused capacity
• Experience in multiple facets of Supply Chain including Retail Operations, Buying, Logistics and Manufacturing a plus
• 5+ years of experience with a major grocery retail chain or national vendors of packaged foods preferred
• Minimum of 2 years in a highly analytical role
• Bachelor’s degree in related field; equivalent work experience
• Outstanding communication and collaboration skills required
• Strong business acumen and P&L awareness, with track record of business partnership across an organization
• Exceptional data mining capabilities across databases
• Exceptional systems skills especially MS Office and Supply Chain systems
• Strong detailed understanding of business operations
• Proven ability to present complex data in simple, ready to present formats
• Excellent presentation, communication, change management, and persuasion skills
• Superior problem solving, analytical skills, project management skills, and financial skills

Grocery Fourth Person Resume Examples & Samples

• Performs ordering, receiving, storing, pricing, stocking, rotating and merchandising duties. Assists the Grocery Manager and the Grocery Third Person in planning, organizing and directing day-to-day operations of the Grocery Department. Assists in implementing Company and Division merchandising policies and/or Store Director instructions. Controls shrink. Prevents the sale of out of code product
• Ensures compliance with Company sanitation, safety, security and other policies. Initiates corrective action as needed
• Opens and closes the store. May act as back up cashier. Engages in suggestive selling other sales techniques
• Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers. Ability to work alone, with minimal supervision. Ability to be a team player
• Friendly, courteous, takes initiative, as well as having the ability to concentrate and deal with interruptions and customer complaints, etc. Interacts effectively with all levels of personnel, customers, vendors and the public
• Ability to judge and react to business activity. Knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, product location and perishability. Ability to stand and walk for long periods of time
• Ability to reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 80 lbs. May climb ladders. Ability to properly stack, operate fully loaded hand trucks and pallet jacks
• Manual dexterity and good eye-hand coordination. Mental alertness to ensure safe and accurate completion of work activities
• Ability to work at different times of the day and with little or no supervision. Ability to work nights, weekends and holidays
• May utilize cleaning supplies and chemicals and safety cutters

Assoc Brand Mgr, Mktg-grocery Resume Examples & Samples

• Champion Brand Equity
• Participate in 3-5 year brand innovation road map
• Lead new product development including concept, pack, product and go-to-market plans
• Lead product renovations and claims work
• Assist in communication development
• Assist in creating visual identity of the brand and lead design work
• Lead strategic pricing recommendations for the brand
• Bachelor’s Degree in Marketing, Communications, Business or related field/MBA preferred
• Minimum 1+ years’ experience in brand building
• Experience in marketing mix development: Concept writing, product brief and development, pack brief & development, communications brief and development. Must be able to lead large cross functional teams, handle simultaneous projects and deliver within agreed upon time frames
• Strong organizational and project management skills

Sales Rep-relief Large Grocery Resume Examples & Samples

• Grow sales volume, market share, product distribution, space allocation, and customer service in all assigned accounts
• Sell product inventory to standard
• Merchandise product sections and build displays to stimulate sales
• Complete paperwork in an accurate, legible, and timely manner
• Position requires additional duties as assigned by manager to potentially include, but not limited to, warehouse support, etc
• Must have car or personal transportation to access multi-store locations within assigned shift
• Experience with hand held computers (e.g., mobile technology, etc.)
• Experience performing financial and mathematical calculations (e.g., calculating profit margins, determining display size, etc.)
• Experience with incremental selling (e.g., selling above the standard order, suggesting additional product, up selling/suggestive selling, etc.)

Brand Specialist, Grocery Resume Examples & Samples

• Analyze sales and key metrics to identify business opportunities
• Provide recommendations to improve sales and margin
• Build comprehensive brand destinations within Amazon site
• Coordinate and create launch plans for new products
• Manage site placements and promotions based on the vendor’s event calendar
• Design and execute targeted e-mails for the vendor
• Develop reporting for merchandise and marketing campaigns
• 0-3+ years of relevant experience
• Experience utilizing Excel to analyze a business
• Experience using data to support business decisions
• Highly skilled with software and database tools
• Proven track record of success in a high-energy, fast-paced environment
• Strong organizational skills including prioritizing, scheduling, and time management
• Outstanding interpersonal and communication skills
• Ability to communicate effectively at all levels of an organization
• Proactive attitude, detail-oriented, and a team player

Sales Rep-large Grocery/mass Merchant / days Resume Examples & Samples

• Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.)
• Use hand held device to input/write orders
• Pass the drug test
• Pass the background check
• Experience with managing inventory (e.g., current stock, projected sales, ordering/re-stocking, etc.)
• Experience with business-to-business selling (e.g., making sales calls, building relationships with customers, handling customer complaints, etc.)
• Experience with managing a route (e.g., prioritizing stops, setting a schedule, servicing accounts, managing delivery windows, etc.)

Associate Director Category Finance Grocery Resume Examples & Samples

• Develop category financial plans and monitor delivery against objectives
• Ensure effective and efficient use of A/C/T budgets
• Commodity / Price management
• Develop and update new product propositions
• Support cross-category initiatives and productivity efforts
• BS in Finance, Accounting or Business Administration required
• Minimum of 7 of experience in Finance/Accounting
• Strong business acumen, interpersonal, communication and negotiation skills
• Ability to influence cross-functional team members
• FiT and SAP knowledge desired

Sales Analyst, Northeast Grocery Resume Examples & Samples

• Supports Key Account Managers (KAM's) & Team Leader (TL) with in-depth data analysis of strengths/weaknesses of current execution of LSM 4Ps strategies
• Must understand national 4Ps strategies and drill down to the Dollar Class of Trade level to understand how these strategies are working in-market. Includes using data to make recommendations on opportunities for customizing national strategies for $$ customers when needed
• Provides analysis of competitive promotion plans/activity and recommends defensive promotion strategies where needed
• Performs high level, in depth analyses using syndicated data
• Measures performance and impact of initiatives. Communicates results effectively across the business
• Understands and applies Customer, Consumer and Industry insights using Nielsen Nitro, Nielsen Household Panel, Spectra and other market research data (U&As, Marketing Mix Model, Assortment studies)
• Provides support as needed for business reviews in core Customers - provides national Brand/Category insights
• Supports KAM's and TL to seek, create and develop new business opportunities to build brand consumption
• Supports the implementation of the new RB shelf management process in $$ customers
• Builds recommended shelving planogram solutions based on consumer & shopper insights to provide overall Category Growth for the customer and Reckitt Benckiser via ProSpace planogramming tool
• Provide focus and detailed follow-up on shelf management projects and aid in presentation development where needed. Understand status in $$ customers and ensures follow-up of all action steps
• 4 year college degree
• 3 years’ experience and proven knowledge/understanding of Syndicated Data: Nielsen, Panel, Spectra, Brand U&As
• ProSpace Planogramming Software knowledge preferred
• Some direct Sales and/or Brand Management experience with cross functional exposure to other Business Operations preferred
• Must be able to demonstrate ability to independently conduct in-depth data analysis AND use the data to develop strong, persuasive selling stories
• Good understanding of Customer Management Process
• Strong oral, written communication, and presentation skills
• Computer proficient (Microsoft Office, Nielsen/IRI)
• Detailed oriented with strong organizational skills and ability to successfully multi-task
• Good interpersonal and time management skills. Must enjoy working in a dynamic, fast-paced environment
• Knowledge of Consumer packaged goods industry

National Account Controller Grocery Resume Examples & Samples

• Develop strategy on how to build the business with key customer and manage the customer strategy and relationship
• Lead, the development and implementation of the annual joint business plan plans and ensure excellence in execution
• Develop together with the National Account Director, trade terms by customer that leads to maximum volume, profit, customer satisfaction and product availability at appropriate cost
• Review sales results monthly and initiate appropriate action steps to deliver the targets
• Proven track record of P&L management, budget delivery and growth momentum
• Successful Account Management and leadership experience gained in FMCG or OTC markets within a commercially oriented blue-chip environment
• Currently working at Senior Sales / National Account Controller level - additional functional experience, preferably in Marketing, Trade Marketing and/or Finance is an advantage
• Proven track record of budget delivery and growth momentum in one or more major multiple or health & beauty retailer
• Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative
• Strong leadership skills, an energetic management style and well developed coaching skills
• Strong influencing / negotiation expertise
• High profile role, with proven experience of influencing Managers at senior management level
• Educated to minimum bachelors degree level in a commercial subject
• International mobility
• Is located in commuting distance of Slough

Category Development Manager, Grocery Resume Examples & Samples

• 4 year college degree preferred or equivalent management experience
• Minimum 2+ years related Category Experience
• Knowledge of key customers in East Grocery (Publix, Ahold, Wakefern, Delhaize & SEG)
• Self-Motivated & Entrepreneur skills preferred – with strong time management & organizational skills
• Proven track record of influencing within cross-functional relationships with key decision makers
• Proven ability to develop strong long term client/customer relationships
• Strong knowledge of Syndicated Data (Neilsen/IRI, Spectra, space management tools, consumer panel
• Computer proficient (mastery in power point & excel as well as other Microsoft Office tools)
• Location is Parsippany, New Jersey
• Travel of 30% is required

Sales Rep-large Grocery Resume Examples & Samples

• Maintain and increase shelf facings, clean shelves, and rotate products
• Operate equipment for moving products (e.g., pushing/pulling of the U-Boat, hand trucks, pallet jacks, etc.)
• 18 years or older
• Valid driver's license and proof of insurance
• Experience with merchandising (e.g., standards, plannagrams, product displays, stocking/rotating product, back-room organization, etc.)
• Experience with consumer products (e.g., multiple products, packages, product sizes, etc.)
• Experience in the beverage industry (e.g., segments, types of customers, competitors, trends, etc.)

Senior Marketing Manager Grocery Latin Resume Examples & Samples

• Support LA Grocery AC delivery of US$ 191 MM and GM 33.5%
• Build and assure implementation of regional investment thresholds and category strategy across market
• Build, lead and assure cross markets implementation of brand equity regional platforms such as licensing promotion, regional media, regional digital platforms and provide brand idea for local activation aiming strengthen grocery position in the region
• Lead and leverage brand plan process and engaging markets by building of one consumer portrait and brand foundations that are meaningful and actionable cross markets through a deep understanding of consumers, market needs, business target aspiration and strategic thinking on brand equity
• Lead POS regional solutions such as look of the leader and perfect stores initiatives in key markets
• Lead regional partners negotiation and agreements gaining scale in the region
• Lead and implement a strategic productivity and portfolio simplification agenda in partnership with multifunctional regional teams and markets aiming manage cost aggressively
• Support regional P&L management (through pricing and cost regional opportunities understanding and investment thresholds implementation)
• Support regional IBP process
• Lead alignment and approvals of regional plans with Category President in LA
• Lead the alignment of regional plans with Global Marketing
• Gather best practices in LA and Europe and apply in the markets
• Support and comply with I2M process for regional initiatives
• Constant challenge the business to leverage grocery strategy
• Bachelor degree of BA, Marketing or similar
• Post-graduation in related subjects
• Knowledge in FMCG companies
• Knowledge in management positions
• Knowledge in marketing or related positions
• Proven experience in branding, innovation, consumer understanding, trade and channels knowledge, P&L management, multifunctional leadership of cross-country projects
• Commercial experience (sales or trade) will be a differentiation
• Fluency in English is mandatory
• Fluency in Spanish is desired
• Strong leadership skills to lead and influence market and regional teams
• Be able to clear communicate and navigate in different levels of the organization
• Strong consumer and business orientation
• Be able to lead and delivery in a stand-alone mode
• Flexibility to operate in a constant changing business environment
• Be able to self and others motivate

Grocery Third Person Resume Examples & Samples

• Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relation in a positive manner, including effective resolution of customer complaints
• Performs ordering, receiving, storing, pricing, stocking and merchandising duties. Assists the Grocery Manager in planning, organizing and directing day-to-day operations of the grocery department and front end functions, including recommendations regarding regular and seasonal merchandise requirements and special sales needs. Assists in implementing Company and Division merchandising policies and/or Store Director instructions
• May act as back up cashier. Engages in suggestive selling and other sales techniques
• Responsible for the proper accounting of sales, maintenance and storage of cash register detail tapes and the issuance and pick up of money from checkstands
• Prepares “to do list” for night stockers, closes out discontinued items and implements price changing procedures. Controls shrink. Prevents the sale of out of code products
• Opens and closes the store
• Ensures compliance with Company sanitation, safety, security and other policies. Recommends corrective action as needed. Implements emergency procedures in the event of equipment and computer software malfunctions
• Responsible for the overall operation of the store including supervision of all associates and the handling of customer complaints, in the absence of the Store Director and the Grocery Manager
• May perform duties of the Receiving Clerk in the absence of the Receiving Clerk
• Responsible for performing all job duties with accuracy, honesty and integrity
• Other necessary and required duties and responsibilities as assigned
• Requires an extensive retail background with prior management experience related to retail operations
• Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers. Ability to be a team player. Ability to supervise employees assigned. Knowledge of employment laws and workplace practices policies is required. Requires knowledge and compliance with state and federal regulations
• Friendly, courteous, takes initiative, and maintains composure in dealing with customers, co-workers and vendors as well as having the ability to concentrate and deal with interruptions and customer complaints, etc. Interacts effectively with all levels of personnel, customers, vendors and the public
• Analytical ability to handle administrative details such as planning, reporting, meeting operation objectives, scheduling, supervising and making hiring and disciplinary action recommendations. Ability to judge and react to business activity. Knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, product location and perishability. Ability to deal with vendors, customers, the public and government agencies. Ability to work at different times of the day, weekends and holidays and with little or no supervision
• Must possess a thorough knowledge of checkstand scanning and loss prevention procedures. Must be able to effectively operate and train others in the operation of Front End cash registers and/or scanning equipment. Must be able to operate ordering equipment
• Knowledge and ability to implement emergency procedures in the event of an disaster or equipment or computer software malfunctions
• Ability to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks. Manual dexterity and good eye-hand coordination. Mental alertness to ensure safe and accurate completion of work activities
• Complies with all Company policies including attendance, grooming standards and dress codes

Online Grocery Delivery Driver Resume Examples & Samples

• Must be able to regularly lift up to 49 pounds
• Walking and climbing steps and stairs on a frequent basis while carrying grocery totes
• Sustained squatting, kneeling, stooping and bending while moving grocery totes
• Ability to work outdoors in various weather conditions handling a high volume workload, and working flexible shifts including overtime as required
• Two handed lifting, pushing, stooping and bending while moving grocery totes
• Two Handed pushing, pulling and lifting of loaded and unloaded totes in and out of the cargo of vehicle
• Job Title:* Online Grocery Delivery Driver
• Req ID:* 753699BR
• Canada Walmart Division:* Retail Store Associates
• Province:* Ontario
• Canadian Cities:* Oshawa
• Store Location:* Highway 401 & Stevenson Road

Delivery Driver, Grocery Resume Examples & Samples

• Must have a valid driver’s license
• Ability to courteously drive and deliver groceries with five star service
• Ability to work safely and quickly in a fast paced environment

Grocery Center Store Sales Consultant Resume Examples & Samples

• Assist sales leadership in conducting annual business reviews with assigned accounts (e.g., fee and service results, product and service opportunities, performance against plan and other key account issues or concerns)
• Provide assigned accounts with operational and tactical support to achieve sales goals
• Identify, implement and monitor Supervalu offerings to support customer goals
• Facilitate communication between retailers, markets and Supervalu product departments
• Establish a full understanding of the strategies, tactics and programs offered by the region and implement those programs and concepts with retailers

Regional Grocery Operations Manager Resume Examples & Samples

• Collaborate to establish and coordinate execution of the perimeter as well as regional variations to promotions and selling efforts for Meat, Produce and Perimeter Merchandising in both Corporate and Licensed stores
• Plan, coordinate and participate in training efforts in their Business Unit for both Corporate and Licensed stores; take the lead role ensuring District Managers are knowledgeable in Merchandising the perimeter and in perishable operations
• Lead efforts to work with licensed customers, coordinating efforts with District Managers and Retail Business Unit Directors, to improve purchase concentration
• Ensure Food Safety and sanitation standards are maintained consistently in all stores and that Food Safety issues are immediately addressed with licensed operators. Track and record instances of concern and resolution
• Manage and direct the Perishable Counselor to successfully support meat cutting and produce operations in licensed stores. Work to train, develop, assist, and counsel Perishable staff in stores
• Bachelor’s degree or equivalent work experience
• Minimum 6-10 years multi-unit management or comparable experience
• Strong knowledge of retail meat, produce and perimeter operations and the ability to sell these programs
• Ability to speak to and train individuals or groups on all aspects of perishable operations
• Knowledge of retail operation metrics and shrink controls
• Experience & knowledge of Latino culture & shopping habits
• English/Spanish Bi-lingual candidates preferred
• Leadership experience with a ethnic-focused format or chain preferred

Regional Grocery Merchandising Manager Resume Examples & Samples

• Collaborates with procurement / merchandising to develop the perimeter, meat and produce promotions
• Coordinate regional variations in perimeter merchandising / promotion and store scripting with the field
• Ensure appropriate execution by training and counseling District Managers and store associates on Meat, Produce and Perimeter Merchandising operations in our stores
• Assists in the implementation of programs, training and corrective action to reduce shrink
• Manage and direct the day to day efforts of the Perishable Counselor to successfully support meat and produce operations
• Ensure Food Safety and sanitation standards are maintained consistently in all stores and that Food Safety issues are immediately addressed
• Minimum of 6 years multi-unit management experience or comparable experience
• Strong knowledge of retail meat, produce and perimeter operations and ability to sell these programs
• Knowledge and practice of food safety and sanitation regulations and requirements
• Ability to speak to and train individuals groups on all aspects of perishable operations
• Knowledge of retail operations metrics and shrink controls
• Strong people leadership capabilities including influencing and building relationships
• Demonstrated sense of urgency with the ability to drive and sustain positive change in the organization

Clerk Grocery Night Crew Resume Examples & Samples

• Embrace effective scheduling
• Able to perform the essential functions of the job
• Able to learn, understand and apply safe lifting, pushing or pulling

Mgr Grocery Resume Examples & Samples

• Able to work the required schedule
• Received “dominate guest satisfaction training”
• Maximizes business transformation tools and has sound working knowledge of financials
• Received all food safety and general department safety training and can follow up and coach team members as needed.p.i.t. Certified
• Effectively lead team members towards achieving common goals
• In previous assignments performed at a high level with regards to financial performance
• Be able to work at any location in the district

Stocking / Grocery Night Clerk Resume Examples & Samples

• Receives, stores, stocks and merchandises all Grocery products
• Creates and builds promotional displays and endcaps under the direction of the Grocery department management team
• Handles positive customer and vendor relations. Engages in suggestive selling and other sales techniques

Regional Trainer Grocery Resume Examples & Samples

• Responsible for the success and profitability of all Grocery departments within assigned Region by analyzing P&L, margins and other financial tools and implementing plans to ensure financial goals are met
• Ensures the departments consistently and efficiently achieve company and department requirements for merchandising, inventory balances, store conditions, and customer service
• Inspects sales reports, wage reports, P&L reports, and other financial reports in order to identify deficiencies
• Partner with the store manager and department managers to initiate appropriate, timely action that will bring the deficiencies back within standard
• Acts as a liaison between stores and the operations, buying and marketing teams
• Ensures all Marketing and Operational directives are being communicated and implemented at store level as well as the Regional Trainer level
• Conduct meetings, conference calls and training sessions on a regular basis with stores
• Provide information and support to stores on new items, holidays, merchandising and quality standards
• Oversee Educate and Enrich training with all department team members
• Train department in keeping shrink within acceptable budgeted guidelines
• Train and oversee compliance of sanitation and food safety policies and procedures
• Train and develop merchandising techniques to optimize financial performance
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
• Assists in ensuring department managers embrace the requirements of their job, do their job correctly with high skill, and achieve their objectives efficiently and effectively on their own initiative
• Assists in developing managers and staff that will be qualified candidates for promotion
• Influences the selection, promotion, demotion or termination of Department Managers in their region
• Embraces the company values and creates an excellent example for team members
• Communicates effectively with the Home Office and the Regional Director of Operations to facilitate the achievement of objectives for the store departments in their region
• Conducts monthly competition price surveys as directed by the support office
• Set up new stores and remodels, implement programs and objectives and train new store team members
• High School diploma or equivalent; preferred Bachelor Degree in Business Administration, Management or a related field with a minimum of three (3) years combined experience with POS, scanning and receiving systems in grocery retail
• Minimum three (3) years of management experience
• Skilled in adult learning concepts with ability to deliver effective and relevant training
• Experience in training materials and program development
• Willing/able to travel up to 75 % of year
• Knowledge and experience with pricing, receiving/inventory management, and POS systems such as: DMA, Access Via, Web Design Shop, and ISS45; or other related programs
• Must be able to adapt to new software
• Strong background in staff training and development
• Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook)
• Mobile, able to stand up to 12 hours per day
• Fit and able to travel out of state on a consistent basis
• Able to lift boxes/equipment up to 50 lbs
• Must have valid driver’s license with good driving record
• Must be willing to work flexible hours depending on company needs

Grocery Warehouse Manager Resume Examples & Samples

• Lead, coach, and supervise warehouse supervisors and union and non-union personnel
• Develop annual Operating Plan, adhere to approved budget and attain specific goals and measurable results
• Implement Company’s “best practice” in managing inventories using a warehouse management system
• Maintain accurate information within warehouse management systems
• Establish, monitor, and maintain a safe and sanitary work environment. In strict compliance with government regulations and Company policies
• Train and develop supervisors, identifying and mentoring high potential candidates
• Administer CBA and effectively resolve union grievance and issues
• Successful interaction with other distribution departments
• Optimized company resources capital and expense
• Ensure adherence to Safeway policies, procedures, and practices
• Schedule staff to maximize productivity
• Ability to effectively manage personnel to ensure productivity
• Managing a diverse workforce and meeting established BWI initiatives
• 5S Compliance, Sarbaines-Oxley compliance
• Meet and exceed accountabilities and measures
• 4 year college degree in logistics or 7 years of related work experience
• Knowledge of OSHA, USDA, HAACP, FDA, DEA, safety regulations, sanitation, and food safety as required for Warehouse operations
• Self-motivated high energy and a strong work ethic
• Working knowledge of MS Word, Excel and Access
• Working knowledge of engineered labor standards
• Experience working in a union environment is preferred
• Knowledge of union contract administration
• Ability to analyze forecast and measure day-to-day operations
• Strong knowledge of Warehouse Management Systems
• Superior planning and organization skills
• Effective written and oral communication skills
• Ability to apply internal control practices
• Possess initiative, customer service skills, and resourcefulness

Client Solutions Manager, Grocery Resume Examples & Samples

• Act as a Marketing Solutions Expert
• In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
• Analyze data and insights to guide strategy and implementation of Facebook solutions
• Relationship Management
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
• Work and collaborate with diverse group of internal cross functional teams
• Media & Measurement Strategy and Implementation
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Outline and oversee measurement strategy, tracking, and results delivery
• Identify optimization opportunities for improving performance
• Project Management and Internal Operations
• Project manage complex work streams
• Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
• BA/BS degree in a technical or marketing field
• 2+ years experience working directly with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership
• Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
• Experience with Excel, experience with analyzing datasets and delivering insights
• Demonstrated experience with problem solving and decision making skills
• Experience working with cross functional teams with the ability to influence c-level executives
• Demonstrated track record of delivering on quota
• Demonstrated experience to present ideas
• Ability to travel as needed

Petcare Modern Grocery & Key Account Director Resume Examples & Samples

• Develop modern grocery channel strategy and implement through collaboration with key stake holders, including customer, cross functional team and field sales, etc
• Deliver modern grocery channel P&L target year on year through sustainable sales growth, efficient TP &CP spending and in-store initiatives planning and implementation based on the understanding of Mars business strategy & customer opportunities
• Develop and deliver JCBP through cross functional collaboration based on customer journey mapping in order that consolidate Mars’ leadership in pet category and ensure Mars to be the most preferred supplier by customers
• Lead Joint Business Plan, Trading Term Negotiation, Top to top and category breakthrough in top national and Top KAs for speed up reach, convert and add value to the shoppers in the customers’ channel
• Deliver high quality account management in the areas of new product speed-to-shelves, perfect store display initiative, promotion, pricing, inventory, etc
• Develop key talents both in HQ and field KA teams, ensure robust talent succession pipeline to his/her role and in MG team; Foster high performance collaboration team
• Work closely with field and other internal teams to ensure execution excellence& operational efficiency
• Responsible for the achievement of portfolio development: GSV / Distribution / Activation execution % / CP budget / etc in modern grocery channel
• Act as the voice of Customer Management in cross-functional groups. Work closely with cross function team to implement plan circle, and delivery activity / projects at agreed quality & timeline
• Define best practice tools to be provided by Customer Marketing for Sales Support, and Identify a local action plan to implement the tools and deliver the benefits
• Sales Forecasts, Logistics and Budgetary Administration, including Communication of the sales forecast volume and any logistics / production issues to Customer Management
• Merchandising Management including understanding channel and customer opportunities, developing & applying the merchandising for different solutions by store format and Trade Development Stage, setting up the principles and process of Shelf Space Merchandising
• Owning the compilation and distribution of the company activity plan and provide the sales force with a clear guide on what promotional activities should be organised for different brands at different times. Having one company activity plan that everyone executes, provides the most cohesive marketing approach to a territory
• Translate our Brand & Category strategy into relevant & actionable Point-of-sales initiatives in stores, in areas of distribution, display, price, promotion , consumer education, brand building, etc
• Bachelor degree
• Broad experience in MG Channel strategy, Account Management, Cross functional collaboration, Customer relationship management, customer co-creation , TMKT/Customer MKT
• Excellent strategic planning and team leadership competency with strong capability to present information
• Good interpersonal and communication skills
• Highly self-motivated and result oriented
• Fluency in spoken and written English

Manager, Grocery & Drug Pricing Resume Examples & Samples

• Design, implement and automate modeling and analysis procedures on existing and experimentally created data
• Increase pace and confidence of learning by combining state of the art technology and statistical methods; provide expertise and assistance in integrating advanced analytics into ongoing business processes
• Develop data pulls, producing concise conclusions from raw data in a clean, well-structured and easily maintainable format
• Perform scheduled and ad-hoc data driven statistical analysis and projects, supporting existing processes
• Enhancements and defect resolution will be required on an ongoing basis
• Experience in economics, statistics, or computer science
• Development experience with various technologies such as, but not limited to R, Stata, Matlab, Python, SQL, and Excel, and concise and clean analytic graphics
• Familiarity with version control, especially Git
• 1-3+ years prior data experience (cleaning raw data, coding analysis, and presenting results) either professionally or in an academic setting
• Experience in Hadoop-based tools (Mahout, Hive, Pig) a plus
• Sound technical and analytical skills
• Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment, welcoming push back on conclusions and inferences
• Flexibility, adaptability and the ability to learn quickly in various technical and creative environments, while delivering quality work by tight deadlines
• Ability to perform thorough analysis of complex data, draw sound conclusions, and devise actionable strategies

Grocery Consultant Resume Examples & Samples

• Develop and sustain strong working relationships and presence as a valued consultant with assigned retail owners and department managers
• Work with retailers, logistics and merchandising to achieve operational expense goals and facilitate efficient delivery while leveraging technology to reduce costs
• Understand the specific markets in which retailers compete and adapt programs and plans to the market place to ensure retailer success
• Assist with seasonal planning, book seasonal orders, prepare ads and perform other tasks as necessary to support retailers

Grocery Store Sales Consultant Resume Examples & Samples

• Assist sales leadership in conducting annual business reviews with assigned accounts
• Establish department-specific sales plans for accounts within the prescribed territory to achieve financial goals for each assigned department
• Identify purchase concentrations and product and service opportunities for each store/account and develop plans and monitor progress to capitalize on opportunities
• Identify, implement and monitor SUPERVALU offerings to support customer goals
• Establish, maintain and communicate to customers a working knowledge of industry trends and developments related to assigned departments
• Facilitate communication between retailers, markets and SUPERVALU product departments
• Establish and achieve specific department revenue goals and metrics (e.g., customer purchase concentration, like-store sales, supply agreement compliance)
• Understand and utilize retail financial tools to ensure customer retail success

Channel Lead Mass / Regional Grocery Resume Examples & Samples

• Negotiating
• Customer Account Management
• Effective Sales Management
• The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program in a related field, or equivalent work experience
• 2 years? experience in category management or customer marketing
• Experience with key accounts
• People management and/or broker management experience
• 10+ years of experience in CPG sales
• Marketing, Customer Marketing and Category Management experience
• Advanced degree or MBA

Customer Planner Broker & Grocery Resume Examples & Samples

• Develop a rolling 12-month demand forecast. The forecasting process synthesizes multiple inputs including key assumptions regarding market activities of the brand and sales managers as well as competitors, sales force inputs, syndicated market data, and historical statistical models to arrive at a forecast of future demand
• Lead cross-functional consensus forecasting process for respective account teams. This includes facilitating weekly account meetings and periodic regional demand management review meetings and updating Sales Directors of key forecast changes, risks, and opportunities
• Assume the lead role in the all pre-Demand Management Review meetings. Determine preliminary recommendation, incorporating all assumption inputs, along with follow-ups that will be needed to enable the final consensus forecast to be agreed
• Collaborate and build/maintain relationships with business partners (e.g. Sales, Marketing, Finance, Production Planning) to gain insight on sales activities, market trends, and capacity status
• Ownership of Apollo statistical models at various product levels (e.g. brand, item) which includes analyzing shipment history trends; promotional inputs; and adjustment of necessary tuning parameters
• Provide any necessary input into weekly meetings and action any takeaways in terms of making adjustments to the demand forecast. Highlight any issues that may affect the total demand plan to management
• Ensure that the agreed consensus forecast is passed accurately and at the appropriate level of detail to the production planning systems
• Organizational Agility
• Command Skills
• Drive for Results
• Analytical Capability
• Business Process Application
• Fundamentals of demand forecasting principles
• Fundamental understanding of supply chain and how forecast impacts downstream business areas
• Strong numerate, analytical, and critical thinking skills. Ability to evaluate whether a result is sensible or not. Able to translate word problems into mathematical equations
• Ability to consider micro and macro; internal and external forces as it relates to forecast
• Successful negotiating skills, winning concessions in both direct/forceful and diplomatic approaches that do not damage relationships
• Excellent communication skills, both verbal and written
• Strong presentation skills
• Bachelor degree required, preferably in engineering, statistics, economics, operations, business, or marketing
• Min 1 year of business experience with exposure to Sales, Marketing, and/or Supply, preferably in the areas of demand planning or sales forecasting
• Demonstrated very strong quantitative and analytical experience
• Must be highly-proficient in Excel
• Proficiency in Microsoft PowerPoint
• Experience with JDA/Manugistics or other statistical forecasting software package
• CPG experience preferred

Grocery / GM / Liquor Operations Specialist Resume Examples & Samples

• Visits stores and evaluates on overall department presentation, cleanliness and compliance to company policy and procedures
• Develops and maintains training programs that will ensure the availability of qualified associates to fill respective departments’ positions in the company
• Implements new merchandising programs and strategies and makes sure department staff is properly trained
• Executes plans measured through store visits, reviewing results of plans, and observing store department conditions
• Must possess previous Department Manager and two to five years Store Director experience preferred
• Possess good written and verbal communication skills and deal effectively with a wide variety of people both in person and over the phone
• Possess math skills to complete straightforward analysis
• Possess strong leadership skills with the ability to lead and motivate others without directly supervising
• Provides input to Store Director on Store Department Manager evaluation

Grocery Sales Associate Resume Examples & Samples

• Ensure smooth workflow within department by cooperating with co-workers and superiors. Strive to continuously improve job performance
• Follow sanitation guidelines to maintain department conditions. Ensure compliance with health regulations, weights requirements, and measures and labeling laws according to company, state, federal and OSHA regulations. Dispose of trash properly
• Complete other job duties as requested by management

Hseq Manager Grocery Resume Examples & Samples

• Assisting local management teams with strategic planning
• Promote the HSEQ strategy to drive a tangible improvement in safety performance and culture
• Provide expert professional support to line management at all levels within Grocery, ensuring that Best Practice in health & safety is adopted and regularly reviewed. This will include day to day management; accident reduction strategies; and management training requirements
• Carry out statistical analysis and trending to identify issues of concern; assist in the creation, modification and delivery of relevant action plans and provide support for all HSEQ
• Identifying and driving proactive interventions
• The management of incidents (including major incidents), providing advice on root causation, best preventative measures and sharing lessons learned
• Delivering and championing the behavioural safety program
• Supporting and coaching the management teams

Senior National Account Sales Rep-grocery Resume Examples & Samples

• Actively solicit sales with national and regional supermarket grocery store accounts
• Establish and maintain a healthy and active sales pipeline
• Sell and manage custom projects with the intent to maximize revenue and profitability consistent with company objectives
• Responsible for negotiating contracts at account headquarters and securing & maintaining distribution of products
• Coordinate and conduct project planning needs with cross functional teams to define and communicate customer needs, product strategy, key objectives and the customer evaluation criteria used to make go/no-go decisions
• Effectively negotiate and manage customer projects throughout all stages of the sales cycle
• BS/BA degree and 3-5 years retail grocery store supermarket chain sales experience
• Strong existing relationships with US Retail Grocery Store Supermarket chains
• Superior negotiating, organizational, and selling skills
• Excellent presentation skills
• Excellent ability to keep a large number of projects/tasks going concurrently
• Results oriented

Grocery Night Crew Associate Resume Examples & Samples

• Perform assigned stocking, rotation procedures in accordance with established guidelines
• Perform all assigned cleaning functions in accordance with company policy
• Adhere to highest product quality standards to support our department strategy
• Achieve productivity standards as outlined in Management Planning
• Develop product knowledge in various areas of the department
• Share recognition of accomplishments and reflect the key behaviors; Be There, Make It Easy and Add Something To Their Day, and Be the Difference
• Assist in training other associates and perform other functions as assigned
• Observe and follow all company policies and established procedures
• Maintain good communications with the management team and all other associates
• Support our company’s safety standards. Communicate any needed equipment repairs or maintenance work needed
• Must be able to meet physical requirements of the position, with or without reasonable accommodations
• Effective communication and customer service skills
• Effective interpersonal skills and desire to work in a team environment
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• Ability and availability to work overnight or early morning shifts
• Must meet minimum age requirements

Grocery Store Associate Resume Examples & Samples

• Maintain the quality of department’s appearance and presentation
• Scan the purchases of a customer into the cash register efficiently and accurately
• Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)
• Bag or package merchandise according to established company policies and procedures
• Stock the fresh, frozen, and self-service cases using proper rotation procedures
• BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements
• Must be available nights and weekends
• Maintain a neat and well-groomed personal appearance at all times and comply with personal appearance policy
• Assist in special projects and perform other functions as assigned by supervisor
• Maintain solid communication in the department and throughout the organization
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards
• Treat all co-workers with fairness, dignity, and respect
• Observe and maintain company’s sanitation and food safety standards
• Effective communication, customer service, and selling skills
• Must meet minimum age requirements to perform specific job functions
• Work in and out of inclement weather when necessary
• Operate controls and feel objects, and use tools to prepare products
• Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products
• Stand and walk 100% of the time
• Maintain a high standard of quality workmanship in the performance of all specific duties and responsibilities assigned
• Comply with the company’s personal appearance policy
• Maintain a clean and organized work area, both in the storage and sales floor area
• Perform all assigned cleaning functions in accordance with company standard practices
• Assist in training and other special projects as assigned by management
• Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards
• Observe proper temperature control of all display cases, storage areas, and product
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed
• Must have effective interpersonal skills and desire to work in a team environment
• Demonstrated ability and willingness to learn multiple task and technical requirements of the job

Grocery Night Resume Examples & Samples

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Work overnight shifts
• Knowledge of basic math: counting, addition, and subtraction
• Ability to work overnight

Grocery Night Clerk Resume Examples & Samples

• Inform customers of department specials
• Report product ordering and shipping discrepancies to the department manager
• Notify management of customer or team member accidents
• Report all safety risks, or issues, and illegal activity, including- robbery, theft or fraud
• Standing and Walking- 100 percent of the time
• Lifting- average of 50 pounds
• Pushing, pulling, twisting, turning, stretching, bending
• Manual dexterity
• Tolerate cold temperature
• Effective communication and reading skills

Grocery Nite Clerk Resume Examples & Samples

• Promote trust and respect among associates
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

DC Grocery Order Filler Resume Examples & Samples

• Read order to ascertain catalog number, size, color, and quantity of merchandise
• Obtain merchandise from bins/shelves
• Accuracy/attention to detail
• Serve as a liaison between wholesale services and assigned customers
• Monitor progress and ensure product, program and other expected outcomes are achieved by regularly visiting retail owners and department managers
• Responsible for meeting sales objectives through customer relations and effective merchandising and sales solutions
• Identify purchase concentrations and product along with service opportunities for each store/account then develop plans and monitor progress to capitalize on opportunities

Territory Manager Grocery Channels Resume Examples & Samples

• Achievement of set territory sales, market share, distribution & all cycle objective targets
• Ensure all dealing is maintained within agreed wholesale deals and discretionary funds guidelines
• Maintain customer contact & call frequency as per agreed contact strategy
• Execute required activities as advised by the National Accounts team & advise non-compliance in a timely fashion
• Utilise all available POS material to drive sales and maximise in-store presence, erect displays as & when required
• Report to the National Sales Manager on performance versus objectives
• Provide timely and accurate field intelligence via reports to line management
• Ensure appropriate care for all company assets allocated for use in performing the job
• Ensure thorough execution of agreed action plans resulting from infield accompaniment evaluations
• Utilise FIRST to record & report all contacts, orders & productivity

VP of Grocery Sales Resume Examples & Samples

• Contribute to the development of the Annual Operating Plan (AOP)
• Oversee cross-functional Grocery team to ensure customer revenue and profitability are maximized
• Lead existing and development of forward-looking Keurig sales strategy for the customers in the grocery channel
• Lead the implementation of sales strategy to deliver identified sales Key Performance Indicators (KPIs)
• Build and implement key customer strategies to attain volume growth targets and achieve category objectives, build market share, expand distribution, and ensure retail prominence in the grocery channel
• Develop sales talent with capabilities to deliver against current and future requirements
• Lead and negotiate sales contracts that drive profitability and sales growth for our grocery customers and Keurig
• Highlight risks and opportunities for generating revenue and profitability growth
• Develop and permeate high level customer relationships with senior leadership at our most strategic customers
• Partner with internal brand and category teams to develop strategic decisions on portfolio management
• Improve processes, procedures and efficiencies related to customer business, customer service, and supply chain, by working cross-functionally
• Foster an environment that empowers the account team with responsibility and the authority to achieve goals, as well as holding each member accountable for the attainment of those goals
• Set positive work culture, managing and maximizing talent, managing performance, ensuring robust communication processes and building team culture to ensure high performance results
• Lead a regional broker agency network and collaborate to deliver business results
• Develop sales plans with the broker network, including distribution, shelving, merchandising and pricing strategies to achieve overall business results
• Lead large, indirect teams at the broker agency to execute AOP
• Manage a trade budget within spending guidelines within the specified area of responsibility
• Lead the forecasting on a monthly, quarterly and annual basis for the specified area of responsibility

Grocery Operations Manager Resume Examples & Samples

• Directly supervises employees in the center store and receiving departments
• Assumes responsibility for the entire store when acting as Manager-On-Duty
• Direct supervision responsibilities include hiring, firing, disciplinary action, performance reviews, coaching, developing work improvement plans, training, and providing work direction
• Contributes toward ensuring a positive shopping environment for customers and a positive working environment for employees
• Ensures proper product handling to control shrinkage and waste
• Follows all company, store, and department policies and procedures
• Encourages teamwork through cooperative interactions with co-workers
• Manages financial performance for center store
• Manages In Stock for all center store department within the store
• Maintains proper in-stock for all shelf and promotion items
• Merchandising, ensures thorough preplanning and execution of the weekly Merchandising programs
• Analyzes sales and work content to develop effective daily/weekly staffing and scheduling of the department work plans
• Manages proper preparation of the store for physical inventory
• Actively supports store safety and sanitation programs
• Hires, trains and coaches department staff on policies, procedures, customer service, and job responsibilities
• Communicates with Store Director and other members of the management team concerning ongoing department status, including successes, problems and planning
• Qualified candidates must have retail management experience
• Demonstrated success in the areas of leadership, judgment, energy, effective communication, problem solving. Has ability to train and develop team members
• Demonstrated understanding of all key operational and merchandising functions of the store
• Can set work priorities and make assignments to complete work on time
• Skilled at reviewing and interpreting a financial statement
• Demonstrates ability to identify problem or opportunity areas and establish action plans for improvement

Assistant Grocery Specialist Resume Examples & Samples

• Offer daily feedback to the Grocery Specialist/Manager and Store Management about the performance of the Grocery Department
• Lift 0-10 lbs
• Lift 11-20 lbs
• Carry 11-20 lbs
• Squat, Climb and Balance

Grocery Specialist Resume Examples & Samples

• Handling a variety of the department’s grocery items, such as dry shelf, frozen, dairy, beer/wine, and specialty drinks throughout the day; answering specific customer requests while maintaining quality product levels all while ensuring outstanding customer service; sampling product as needed
• Maintains knowledge of weekly ad items; gives customers direction of product location throughout the store
• Directly participates in on-the-job training efforts in the department. Works together with the Store Manager or Managing Partner to conduct performance reviews
• 1-2 years of management experience in either retail, restaurant, or hospitality experience is required
• Typical motions include repetitive hand and arm movements, repetitive grasping, lifting, bending and reaching
• Responsible for moving or lifting an average of 10 – 60 pounds with a maximum weight lifted of 80 pounds occasionally
• The safe and proper handling of knives, box cutters, and equipment

Assistant Grocery Specialist, Store Resume Examples & Samples

• Maintain proper product assortment, merchandising and inventory control
• Follow all company guidelines and procedures, to include but not limited to, safety and sanitation
• Direct and develop employees to ensure food is in date and in stock, including but not limited to, rotation of stock, working back stock and planning filling of high volume items
• Bend, Reach and repetitive use of hands
• Push and Pull
• Occasionally (Up to 33% of the work shift)
• Physically present at the workplace/store and in strict adherence to the Company’s attendance and punctuality requirements
• The ability, open availability, and willingness to work a flexible schedule to meet the needs of the store are required, including, but not limited to, weekend, day, evening, and overnight and holiday work, as needed to meet the demands of the store

Grocery Department Manager Resume Examples & Samples

• Directs, manages, and assists all functions and activities of the Grocery Department; will act as a team leader for the department and the store, and will also have the responsibility of a key holder. Helps to manage labour costs through effective scheduling and reduce losses due to shrink, damage and pilferage
• Demonstrate the ability to be organized, to work independently and with the team to provide the highest quality shopping experience; ensuring shelves and cases are well stocked and displays well-merchandised while keeping up to date with proper signage in the department; ensure the highest quality products and supplies are available to complete tasks efficiently; follow approved procedures for stocking, merchandising and rotating all while maintaining the overall appearance of the department
• Maintaining expectations for quality and in stock conditions on a daily basis
• Oral and written communication skills that allow for productive communication with co-workers, management and customers
• Must have at least 5 years of management experience either in the retail, restaurant, or hospitality field
• Grocery Management experience is preferred

Grocery Department Specialist Resume Examples & Samples

• Directs, manages, and assists all functions and activities of the Grocery Department. Helps to manage labor costs through effective scheduling and reduce losses due to shrink, damage and pilferage
• Observe all store rules and Company policies, shift operating hours at all times as scheduled or assigned by Store Manager. Must wear approved apron and non-slip shoes
• Maintains excellent communication within the Grocery department and store management at all times

Director of Sales, Grocery Resume Examples & Samples

• This role will oversee, coach and lead manager groups in Field Sales Execution team and Key Accounts in the Grocery channel. Working with Business Insights, Trade Marketing and marketing. Take the lead in overseeing the development by Chain of their teams monthly “Focus Sheets/R2’s (Required Results)”
• Coordinate and communicate key retail customer requirements to ensure long-term strategic alignment between Constellation Brands and Customers to achieve Market growth, share targets and P&L profitability targets. This role will interact and with key Customer decision makers and be responsible for direct or indirect team negotiations for the benefit of mutual business growth. In all, this role will be coordinating and driving leadership within team on the day to day up to senior level management top-to-top business planning sessions for alignment to sustain category and brand growth
• Customer Development
• Oversees the negotiation of preferred vendor agreements with major grocery chains and various agreements with independent retailers
• Work with Retail Team to develop Customer education seminars, i.e. Product Knowledge, Private Sector Pricing Strategy, Cat Man Principles
• Financial Management/Administration
• Full Quebec Grocery P&L Responsibility and Attainment. Provide monthly standardized reporting to VP, East Canada Sales on business performances/sales execution
• Where applicable, develop tracking and planning systems for the Quebec Grocery sales team that maximize efficiency of the sales force… such as coordinated distribution grids and merchandising targets
• Provide Gap feedback on operational spending to direct reports, like T&E, product samples
• Retail Channel Tactical Planning: Optimize the execution of distribution, trade promotion and merchandising mix in retail
• Ensure Tactical Execution Targets set by Retail Management Teams align with Channel Business Goals
• Coordinate communication of Best practice execution tactics ie: Trade Pricing tactics, Merchandising Execution standards, and Channel resource synergies across markets
• Provide Retail Sales Management with framework for Customer Gap Analysis and Territory alignment
• Provide Framework for Plan vs Actual Gap meetings and corrective action plans
• Work with VP East Canada Sales and Assesses, plan and communicate market potential and make decisions regarding the deployment of the retail sales force structure in Grocery channel
• Lead the resource requirement communication with Constellation Brands internal resources including VP East Canada Sales as well as HR function
• Manage the development, training and performance of 6 Provincial Direct Reports and 14+ Sales Representatives/Account Mangers: focusing on their level of industry and product knowledge; high level of sales skills; and an understanding and implementation of corporate and departmental policies. Get involved in the negotiation and maintenance of the Statopex sales force at retail (merchandising services)
• Assist in the Recruitment and hiring of effective sales personnel in the grocery Sales Execution Region
• Manage the communication flow between the Retail Sales Management team on a regular basis
• Accountable for the development and execution of professional development plans for the direct reports
• Manage on-going employee evaluation process including work-with documentation, developmental plans, and yearly performance reviews
• Provide Coaching and Mentoring
• Work effectively with the Trade Marketing Manager on the strategy and executional elements of the Grocery Retail elements
• Process Optimization Projects
• Work with S&OP Manager on a continuous basis to meet S&OP Forecast error targets and to ensure Channel Forecast, Listing Process and Tactical Pricing works as efficiently as possible
• Group project sponsor with National BI to ensure Quebec Grocery segment has access to timely and accurate Trade data
• Must be fluently bi-lingual (French / English) both oral and written
• Superior Sales Team building skills and Financial Acumen
• Demonstrated experience in managing and controlling budgets
• Demonstrated skills in developing strategic sales and business plans
• Demonstrated ability to identify, frame and problem solve in a complex multi channel high impact environment
• Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
• Demonstrated ability to develop strategic relationships both internally and externally
• Demonstrated ability to act independently upon information and make decisions that achieve optimal results
• Demonstrated success in hiring, mentoring, coaching, and developing sales talent
• Demonstrated advanced skills with the standard features of various personal computer word processing, sales force automation, and spreadsheet software (MapPoint, Microsoft Word and Excel, PowerPoint, Outlook, Internet, COGNOS and other proprietary software)
• Ability to travel when necessary including evenings and weekends

Team Lead Grocery Resume Examples & Samples

• Achievement of the annual sales financial targets Net Revenue, Gross Margin and COP. Proactively take corrective action to improve performance / resolve issues
• Own the In market performance of RB brands with Grocery retailers – measured through Neilsen Market Share data
• Build and nurture T2T relationships with key commercial contacts throughout the channel
• Development and ownership of Grocery strategy across all channels
• Senior Sales contact with the key account customers in the channel
• Team Leadership and Training and Development. Development of direct reports to the next level. Support and help them navigate through complex and political issues
• Lead the setting of direct report and individual priorities for the sales team
• Commercial Planning and Negotiation – Ensure the right commercial go to market model across grocery
• Commercial Administration
• Responds to inquiries in area of responsibility
• Collects data/information for department use in special projects or reports
• Updates information and reports typically on the computer
• Checks information for accuracy
• Prepares and balances data
• Reviews information/data and makes decisions within very defined guidelines, parameters and instruction
• Examines and prioritizes documents to determine work to be completed or best course of action
• Collects information for specific department reports
• Creates and maintains complex reports
• Sorts, files and maintains invoices, receipts, contracts or other special department documents
• Compiles minor statistical data
• Makes and checks routine one and two step math calculations
• Completes keyboarding projects such as preparing correspondence and mailings
• Checks own work for accuracy
• Coordinates special programs and/or events
• Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction
• Maintains complex records and files, and search and investigate information found in files
• Compiles information and data from various sources for specific departmental reports and creates reports, graphs and data comparisons
• Posts records and process departmental documents requiring specific knowledge of functional area
• Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms
• Responds to inquiries that require specialized knowledge of the function to respond
• Analyzes and develops major projects and carries projects through to completion
• Research and interpret a variety of levels of information
• Maintains unit documents such as ledgers, financial records, service information, etc
• Coordinates and implements approved changes in policies and procedures affecting unit
• Provides advice and assistance to other employees in unit and acts as liaison to other units
• Monitors daily work of a group of lower level specialists and make adjustments in division of work to ensure timely, accurate completion of work
• Trains new employees on job tasks
• Acts as a resource to staff in work group
• Provides input to management on performance reviews of staff in work group
• May participate in interviews and provide input to management during selection process of new members to work group
• 2+ years of category analyst, retail experience or related experience preferred
• Retail grocery experience preferred
• Excellent keyboarding skills
• Math skills at a specific level (i.e. one step: addition, subtraction, multiplication, division or two step percent calculations or more advanced)
• Excellent computer skills: word processing and/or spreadsheets
• Be detail oriented, organized and strong analytical skills
• Possess ability to direct, organize and lead work group staff

Area Manager Logistics Grocery Resume Examples & Samples

• 1 year Microsoft Office experience
• 2 or more years Walmart Logistics supervisory experience
• 3 or more years supervisory experience
• Both Bachelor's Degree in Business, Logistics, or related field; AND 1 year supervisory experience

Overnight Grocery Conditioner Resume Examples & Samples

• Promote trust and respect among associates, with a positive attitude
• Strive for at least five items in the bag while ensuring that contents or items are not damaged
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper)
• Assist in removing customer's merchandise from bottom of bascart for checkout
• Offer assistance to customers with loading bags into their car
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Understand the store's layout and have the ability to locate products and conduct price checks for cashiers
• Adhere to all food safety regulations and guidelines
• Clean up spills as needed, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Collaborate with Front-end associates to encourage teamwork
• Adhere to all local, state and federal laws, and company guidelines
• Knowledge of basic math (counting, addition, and subtraction)
• Customer service experience

Buyer Grocery Resume Examples & Samples

• Decision making in executing replenishment and inventory management activities,
• Possesses the ability to solve complex problems in an expeditious fashion,
• Proficiency required in the use of Microsoft Office especially Microsoft Word and Excel, as well as Microsoft Outlook. PRISM and E3/AWR/Manugistics experience preferred

Marketing Manager, Grocery Resume Examples & Samples

• Bachelor’s degree
• 2+ years of relevant work experience in online marketing, marketing communications, and/or consumer products and services
• Analytical aptitude, problem solving and project management skills
• Proven track-record of delivering online traffic growth from multiple sources including direct, SEO, sponsored links, banner ads, affiliates, and email
• Willingness to roll up his/her sleeves to execute on the plan and perform the quantitative analysis necessary to inform future decisions
• Strong time-management skills. Ability to thrive in a fast-paced environment, and to manage multiple, competing priorities simultaneously. Composed, poised and professional demeanor
• Expertise in product marketing strategies especially in the online markets. Ability to create innovative new marketing programs that generate results
• Ability to think and react in a high-energy, fast paced environment
• Relevant experience in retail or e-commerce and / or experience working with large CPG desired

VP Grocery Merchandising Support Resume Examples & Samples

• Work with C.O.O. and divisions on maintaining corporate/ division store and brand standards
• Support the division with strategic and tactical execution of company/divisional marketing plans including all signature programs
• Ensure best practices are shared across divisions for increasing sales and running efficient operations while teaching and training as necessary
• Partner with division management to ensure project objectives and communications are supporting individual store goals and targeted outcomes
• Develop relationships with division management and operation’s specialist staff to support the execution of merchandising plans and initiatives
• Partner with division merchandising to ensure marketing campaigns and offerings are tailored to meet local needs and properly reflect the appropriate demographic
• Work with Regional C.O.O. and division teams on space planning layouts to ensure future new and remodeled stores include optimal layout and future strategic initiatives
• Assist corporate and division teams with Joint Accelerated Growth process and merchandising plans
• Analyze merchandising and product data reports across the division / store level and work to solve any problems or issues with sales, profit, inventory, shrink, space planning, etc
• Act as a liaison between Consumer Brands and the division merchandising teams
• Continually look for new product, merchandising trends and platforms throughout the industry that can positively impact our sales and merchandising objectives
• Assist and guide multiple communication channels
• Work with division leadership on delivering against all corporately planned capital expenditure projects
• Ensure each division is compliant with all legislative, regulatory or company policies as they pertain to country of origin, food handling, and other food safety guidelines
• 10-15+ years retail merchandising experience including perishable and non-perishable products and programs
• 5-8+ years retail operations, marketing and finance experience
• Demonstrated success record in collaborating with multiple functional areas to achieve overall company goals
• Experienced with successfully leading large-scale projects across multiple retail locations
• Ability to apply strategic and analytic thinking to develop best practice retail programs
• Strong knowledge of marketing programs, advertising, impacting customer demand, sales and financial results
• Proven leadership and ability to lead by influencing others both formally and informally
• Ability to create an environment that fosters learning, teaching, growth, risk-taking, and innovation
• Balances the needs of multiple stakeholders while maintaining strong executive level partnerships
• Track record of creating innovative solutions that is differentiated and value-added for the customer
• Highly self-motivated, assumes personal accountability for results and performance
• Demonstrated track record as proactive trusted advisor/leader in an organization, particularly around strategic issues to drive results
• Advanced knowledge of financial modeling and forecasting based data metrics and findings
• Solid knowledge and understanding of the drivers of sales and marketing plans and their impact on profit, revenue and volume
• Proven ability to objectively interpret research, extract insights, link to strategies, and communicate in a motivating way
• Ability to implement innovative plans in reaction to a range of business and consumer challenges and to sell these programs at the division level
• Ability to track and monitor results from multiple on-going merchandising plans across the divisions
• Solid knowledge of interpreting and reviewing financial information, P & L statements and skills to determine relative revenue impact on income of merchandising programs
• Ability to ask strategic and tactical questions leading to identification of root causes of problems; communication skills to motivate others to take action to address root causes and create solutions
• Strong skills in researching multiple data bases/sources around products to develop cases to educate retail management that will lead to actions

Director of Grocery Merchandising Resume Examples & Samples

• Work collaboratively with the leadership team to conceive and implement the customer and merchandising strategies across the retail divisions to meet or exceed sales, volume, EBITDA, and share targets
• Lead National Wave reset process in conjunction with our Divisions, National Space Planning Team, Merchandising & Marketing Analytics Team, Own Brands, NOSHE Team, Key CPG suppliers & EYC
• Lead cross-functional design process to establish BIC customer, category isle flow, adjacencies and space recommendations
• Leverage customer & category management best practices and analytics in developing overall space planning recommendations
• Partner with Director of Space Management and key CPG supplier to bring the BIC recommendations to life in the ABS Co. Innovation Center (AIC)
• Work with Director of Schematics Development, RMSI and CPG suppliers to procure AIC samples and create BIC schematics for the divisions to use as a base in their store specific schematics production
• Take initiative for continuous education of the grocery industry through internal and external quantitative and qualitative data sources. In addition, plan and conduct division visits to assess of our execution of the wave recommendation and collect competitive intelligence
• Train, develop mentor and coach our employee on how to drive their business with our new customer 360 approach to retailing (leveraging EYC)
• Communicate category customer and space recommendations in a clear and concise manner to all of the key stakeholders in the division and merchandising team
• Provide national support and leadership for our Own Brand & Self Manufacturing companywide growth pillars to ensure we deliver our sales and EBITDA targets
• Provide national support and leadership for our NOSHE companywide growth pillar to ensure we deliver our sales and EBITDA targets
• Build and maintain positive working relationships with peers, divisions, senior leadership, vendors and centers of excellence to drive our business forward
• Customer, Category & Sales leadership expertise including category management, financial management and account administration. Direct experience utilizing ABSCO customer data, EYC,
• Preferred, Bachelor’s degree in related field, and/or 10+ years of retail merchandising & marketing experience

Grocery Crew Manager / Supervisor Resume Examples & Samples

• Supervise all duties and responsibilities of the grocery stocking crew as assigned by management
• Maintain quality condition of all products through proper rotation
• Role-model appropriate workplace behavior
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Maintain the department compliance with pricing (if applicable)
• Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive criticism when necessary
• Maintain solid communication within the department and throughout the organization
• All other duties as assigned by management

Assistant Grocery Crew Manager / Supervisor Resume Examples & Samples

• Cut, mark and stock product, as required
• Maintain product variety, sales prices and display philosophy necessary to achieve gross profit goals
• Maintain Grocery Department presentation through proper ordering procedures and inventory control
• Responsible for maintaining the quality of department’s staffing, scheduling, and financial results as assigned
• Ensure compliance with company standards and programs for safety, fire prevention, and security
• Use good judgment in the assignment, delegation and follow-up for the efficient performance of the department
• Ensure that productivity levels are at or above company standards
• Perform all other duties as assigned
• Work within our company’s management planning (MPP) guidelines to maintain productivity
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Online Retailer Manager Grocery Resume Examples & Samples

• Establish L’Oréal as a best in class supplier which retailers will see as first choice to work with online
• Negotiate and align joint business plans with e-retailers to create strong relationships with regular reviews of joint KPIs. Build an e-commerce charter and negotiate specific trade agreements to include service level agreements, the sharing of consumer data and sell out data
• Work closely with the Category Management team and our retailers to improve the performance of our categories online. Gain category captaincy by leveraging promotions, loyalty, assortment, page content and consumer care
• With the Category Management team, design and deliver the H&B category vision and action plan. Understand the multichannel landscape and path to purchase to drive role of digital within the mix to ultimately drive sales
• Be an expert of e-commerce best practices both internally and externally. Coach and transfer expertise to Account Managers internally to ensure e-retail forms part of their retail plans
• Develop close working relationships with the web teams at our retailers to ensure that our products are shown in the best possible way online and are easier to purchase. Negotiate best in class search results on our products
• Develop and share qualitative content with our online partners and propose value added services to reach a sufficient display of services including videos and consumer reviews
• Provide feedback and revised proposals on how we can improve our bases sales within e-retailers
• To optimise and update the ranging and information on each product to give L’Oréal an advantage and liaise with key stakeholders for its delivery
• Design and implement an efficient method of product tracking and sales. This includes building and maintaining an accurate forecast, anticipating budget drifts and communicating plans in an actionable timeframe
• Track and monitor our e-commerce performance through KPIs
• Work with our partners to improve the logistic needs including product availability and specific deliveries
• Work with the Master data coordinators in both divisions to ensure that Brandbank (or other suppliers if required by retailer) is updated with the correct information, to feed the retailer websites
• Educated to degree level
• Highly numerate – strong analytically
• Strong Communication skills – written and verbal
• Strong Presentation skills
• Commercially savvy / strong negotiator
• Experience in a fast paced sales environment
• Highly organised with prioritisation skills
• Experience in FMCG or retail sectors would be highly desirable
• Previous experience in e-retail/e-commerce is highly desirable
• Demonstrates entrepreneurship
• Manages Complexity
• Achieves results with integrity
• Acts/Leads with human sensitivity
• Displays sensitivity to the métier
• Interacts effectively

DC Grocery Swing Shift Order Filler Resume Examples & Samples

• Maintain inventory
• Ability to operate a pallet jack
• Knowledge of Fred Meyer policies, procedures, and organizational structure

Head of Grocery Sales Resume Examples & Samples

• Channel strategy to be created for each category to achieve distribution, ranging, promotion, shelf management & sales objectives
• Proactive reporting to both internal and external customers on channel performance
• To provide the line management, leadership and direction to a team of 7x National Business Managers / National Account Managers, 2x VRPs and 1x intern that report into the role. To monitor and manage the team’s implementation of grocery channel plans into key customer specific plans
• Working with the National Field Manager, to have a dotted line responsibility to the 10x Field Territory Managers to ensure they understand their requirements for delivering the head office channel sales and market share objectives
• To develop and manage the customer trading relationship at a senior level with Head of Sales, involving other functional areas within GSK as appropriate
• To provide input into the business as a member of the grocery leadership team - actively participation in all leadership team meetings and quarterly cycle meetings, as well as playing a significant leadership role in the day to day Australia business
• To oversee the negotiation and monitoring of all grocery trading terms with Head of Sales
• To monitor and analyse sales and trade spend for the grocery channels
• To create a customer focused and "value add" work environment that provides broad development and career opportunities for team members
• To work closely with the key ANZ functions (Category and Shopper Marketing, Supply Chain, Finance, Marketing, Demand)

Senior Category Manager, Grocery, Amazon Go Resume Examples & Samples

• Bachelor's degree in Business, or a related field
• 3-5 years of relevant work experience
• Experience in consulting and/or retail/consumer products industries
• Ability to manage multiple competing priorities · Proven analytical skills and highly comfortable with numbers
• Demonstrated ability to coordinate sophisticated projects with various technical/engineering teams
• Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation
• Broad commercial awareness developed in a fast-moving environment
• Exceptional interpersonal and communication skills, including strong writing and speaking skills

Business Analyst Regional Grocery Resume Examples & Samples

• Conducts promotional program evaluations utilizing point of sale and shopper card data (when available), delivering findings and recommendations to the account team and customer
• Is considered the expert on Mars Petcare shopper marketing performance within the account
• Shopper Marketing Timelines/Project Management
• Tracking Budget – Process Work
• Update monthly trade reviews – Compass/Sharepoint updates
• Work with legal, brand, and regulatory for creative assets
• Assists in the identification and analysis of shopper marketing scorecard
• Prepares and delivers period shopper scorecard to internal and external stakeholders
• Develop Pre-analysis to write briefs and unify team against metrics
• Standardize Post Promotional Evaluation- specific to shopper promotions
• Delivers consistent results
• Creates collaborative relationships
• Analytic capability
• Ability proactively identify appropriate reporting needs and data sources
• Communicate and work collaboratively internally and externally
• Service oriented
• Learning Agility
• Experience which demonstrates advanced problem solving and analytic capabilities and the ability to work collaboratively in a cross functional team environment
• 1-3 years working experience and/or internship experience in sales or analytics
• Four year college degree
• Experience creating reports and analysis with Shopperview, 8451, EYC and Nielsen/IRI

National Sales Manager, Grocery Channel Resume Examples & Samples

• Achieve / exceed all key sales measures and target for the accounts in the channel (NR, COP, NWC and trade spend)
• Lead and manage a 3rd party sales agency: Defining KPI’s, holding account manager’s accountable for performance and communicating clearly
• Work in close partnership with brand marketing to ensure development and implementation of customer category strategies and best in class 4P execution
• Work with Customer & Category Development Managers to develop plans to drive category / trade business plans; work with field sales to manage customer as key stakeholder

Grocery Lead Sales Operations Manager Resume Examples & Samples

• Trains department manager’s basics of the business and managing their department
• Partner with Division Lead Sales Manager to create annual category business plan based on detailed analysis of previous results and market trends
• Partner with Division Lead Sales Manager to create a detailed pricing strategy by zone by category and maintains approach throughout the year
• Partner with Division Lead Sales Manager to create and implement a promotional calendar by major category, which supports division merchandising strategy. Tracks results at end of each promotion in terms of sales, profit and share growth or contribution
• Partner with Division Lead Sales Manager to design schematics and recommends adjacencies that support the role of the category
• Partner with Division Lead Sales Manager to determine appropriate product assortment based on the category strategies, including new items entering the market and discontinue lines based on potential contribution to the category and department
• Partner with Division Lead Sales Manager to create sales and gross profit projections at the category level, rolling up to department and division projections quarterly and yearly
• Coordinates and communicates between stores, merchandising and other departments in the division
• Partner with Division Lead Sales Manager and acts as primary contact within their respective marketing area for all vendors in categories assigned
• Partner with Division Lead Sales Manager to meet with vendors on a consistent basis for execution, business updates and service levels
• Partner with Division Lead Sales Manager to attend key vendor planning meetings
• Visits stores to observe results of merchandising programs
• Strong financial, mathematical, statistical, marketing, merchandising, and consumer research background to read, interpret, and understand how internal and external factors influence financial results
• Excellent analytical and problem solving skills and experienced in taking initiative and making decisive yet appropriate decisions
• Demonstrated effective leadership skills and abilities

Territory Sales Manager Grocery & Specialty Stores Resume Examples & Samples

• Develop all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service
• Sell and execute customers’ promotions, solicit placement of incremental marketing equipment, displays, racks and sell sufficient product inventory
• Utilize point-of-sale material to stimulate sales
• Must maintain and increase shelf facings and display space
• Provide excellent service to assigned accounts, create and maintain goodwill with all customers
• Coordinate all Merchandising of product sections and displays to stimulate sales
• Monitor and report on competitive activity
• Complete required paperwork, data collection and processes in an accurate and timely manner
• Maintain a customer database to record customer information, call activity, actions, follow-ups and results
• Conduct product knowledge sessions with store staff to ensure they can talk about the benefits of our products
• Conduct quarterly territory reviews using point of sales (POS) data, to identify strengths, weaknesses, opportunities and threats
• Bachelor degree in Business Administration
• Minimum of 2 years of experience in a comparable position
• Prior sales and merchandising or retail customer service experience

Customer Sales Executive Snacks & Grocery Resume Examples & Samples

• Achieve net sales, market share, trade spend, sales activity margin targets for assigned customer(s) through simulating and planning incremental volume, pre and post analysis, and displaying core competencies and behaviors
• Judiciously manage and allocate trade funds (maintaining compliance with all Sarbanes Oxley policies) to achieve profitable sales growth
• Effectively utilize the company’s analytical tools (e.g. Trade Winds, Nielsen, TradePoint, Demand Tech) and processes to drive profitable & predictable sales results
• Build and maintain appropriate sales plans in Trade Winds
• Manage trade fund budget to include clearing deductions
• Monitor and control customer expenses to include WASTE and supply chain costs
• Provide category analysis and consumer insights to customers as well as other category tools/consultation with CSI partnership
• Develop and provide resources and tools to the retail team. Achieve appropriate levels of account penetration. Alignment with retail team through participation in retail meetings as well as field visits with appropriate Retail management. Working collaboratively within multiple customer teams to ensure financial goals are met

Overnight Grocery Team Member Resume Examples & Samples

• Maintain accurate department signage and pricing
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
• Excellent communication skills and willingness to work as part of a team
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery
• Team Oriented

Grocery Team Member Resume Examples & Samples

• Maintain back stock in good order
• Ability to follow instructions and procedures
• Ability to sell proactively
• Ability to learn basic knowledge of all products carried in department
• Ability to work in a wet and cold environment
• Ability to work a flexible schedule including nights, weekends, and holidays as needed

Grocery Non Perishable Buyer Resume Examples & Samples

• Replenish products through proper buying procedures
• Educate team members and customers on new, local, and private label products
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices
• Basic math skills
• 1+ year non-perishables experience

Grocery / Freight Lead Clerk Resume Examples & Samples

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
• Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities
• Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have
• Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc
• Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc
• Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc
• Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly
• Assists immediate supervisor as needed or directed
• Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions
• May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.)
• May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed
• Maintains a constant awareness of customer and employee safety
• Stocks and rotates merchandise in any area of the store as needed
• Performs other duties as assigned or needed
• Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others
• Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers
• Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity
• Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking)
• Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc
• Perform basic math (add, subtract, multiply and divide) and compute weights and measures
• Perform primary duties efficiently and accurately with honesty and integrity
• Work varied hours/shifts in a 24/7 operation; including nights, weekends and holidays
• Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker)
• Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent
• Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions
• Properly handle food products per State and County laws, and WinCo standards
• Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently
• Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently
• Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides
• Understand state & federal regulations if certification is needed

Grocery Floor Clerk Resume Examples & Samples

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service
• Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
• Engages in suggestive selling and other sales techniques
• Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
• Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
• Maintains clean, neat and properly stocked check stand and ensures safe and secure work area
• Stocks, prices and rotates merchandise
• Consistently provide world class customer service to internal and external customers
• Work varied hours primarily between the hours of 4:00 am to 1:00 am in a 24/7 operation; including night, weekends and holidays
• Perform friendly, courteous, tactful relations with customers and co-workers with composure
• Communicate (hearing and speech) to perform customer relation skills
• Complete written forms
• Conduct visual inspection, read information on merchandise, etc
• Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately
• Lift up to 50 lbs. occasionally
• Operate check stand equipment such as cash registers, scanners, and scales
• Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time
• Manual dexterity and good hand/eye coordination
• Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies
• Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide)
• Climb and balance on ladders when stocking shelves
• Use blades for box cutting
• Work in a cooler and freezer
• Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.)
• Work in varying weather conditions for performance of outdoor duties
• Perform primary duties efficiently and accurately

Channel Sales Director, Grocery Resume Examples & Samples

• Guides others in developing and implementing short term and long term strategic plans
• Coaches others and uses knowledge of markets, brand and category strategies across a broad customer base to anticipate and act on trends
• Ensures interaction between team, customer and all areas of Reckitt Benckiser’s business to successfully implement brand/category strategies by key account
• Managing the relationship with the broker partners: Connecting at the most senior levels, holding regular business reviews, assessing support & talent, adjusting coverage, and ensuring the best sales support possible
• Developing and executing the Grocery Team strategy
• Ensures Grocery customers are appropriately represented in RB US HH’s execution strategy
• Sets business objectives and operational targets and ensures efficient uses of all resources including Trade Fund, operational overheads and personnel to achieve common business plans
• Conducts proactive business reviews identifying issues/opportunities/action
• Approves and critiques sales team plans for short, medium and long term activities
• Coaches others in the uses of sales information tools to support negotiation skills, creating medium and long term win/win arrangements with Customers and team members both internally and externally
• Articulates and shapes financial impact of decisions
• Is able to network effectively with other functions and develops in others the ability to manage relationships
• Constantly adds value by developing and improving sale processes to improve performance
• Uses detailed data to identify plans for the sales function and service support from the entire organization
• Encourages others to measure performance against objectives and celebrates success when they do
• Manages third party and/or direct reports effectively by keeping track of their performance and budget s / expenditures
• Develops and leads team culture focused on achievement, entrepreneurship, partnership and ownership

Overnight Grocery Team Leader Resume Examples & Samples

• Demonstrating an ability to manage others by working with employees to set and achieve goals, rewarding performance while exercising courage when providing honest, timely, and actionable feedback
• Work towards continuous improvement to encourage change; find ways to increase profitability and productivity; and improve processes, products & customer service in the department(s)
• Managerial/ supervisory experience

Day Grocery Rep Resume Examples & Samples

• Compliance with departmental SOPS and store operating procedures
• Stocks and rotates items as needed
• Ensures integrity of shelf tags and signage in department may include preparing
• Company Orientation

Customer Service Rep-grocery Resume Examples & Samples

• Assist with inventory control; loads, unloads, and moves product
• Answers customer questions regarding products and assists them with selections
• Clean and sanitize sales floor, display cases, prep areas and equipment
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Maintains standards in shrink, safety, inventory control, and sanitation
• Lift moderately heavy loads up to 75 lbs

Lead-grocery Resume Examples & Samples

• May serve as backup to department manager and typically works opposite shift to manager
• May help prepare work schedules for department
• Provides work direction and training to other departmental personnel
• Directly supervises 2 to 3 employees in the department
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include training employees; directing work; addressing complaints and resolving problems
• Merchandises products effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Performs duties of Representative and Specialist frequently
• Company orientation
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Grocery Overnight Frozen Food P/T Resume Examples & Samples

• Builds, stocks, maintains and takes down store displays
• May perform the duties of Customer Service Assistant as needed
• High school diploma (or equivalent)
• The noise level in the work environment is usually moderate

Grocery Stock Controller Resume Examples & Samples

• Serves as a backup to department manager in absence of ADM
• Assisting customers in locating product and answering product questions
• Ability to work well with others
• Basic reading and writing English skills
• Organizational and time management skills
• Forklift/Powerjack Training
• Greet customers in a genuine and friendly manner throughout the store; assist them with selections and orders; determine type, style and price of arrangement desired; make payment arrangement and package the order
• Supervise employees in the center store and receiving departments and assume responsibility for the entire store when acting as manager-on-duty
• Meet or exceed Contribution to Profit (CTP) budget
• Maintain proper in-stock for all shelf and promotion items and review pre-books for proper stock levels
• Supports all programs and tasks assigned to deliver Center Store excellence
• Ensures thorough preplanning and execution of the weekly merchandising programs and manage implementation and compliance with plan-o-grams
• Operate equipment (e.g., hand jack, flatbed, fork lift, box cutter, scanner, telephone, register and computer) according to company guidelines
• Analyze sales and work content to develop effective daily/weekly staffing and scheduling of the department work plans to meet productivity and operating standards
• Manage proper preparation of the store’s physical inventory
• Communicate with the store director managers concerning the department’s ongoing status, including successes, problems and planning
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state and federal health code regulations; identify unsafe conditions and notify store management
• Physical demands include, but are not limited to, frequently walking, standing, turning, kneeling, reaching, squatting, stooping/bending, extended exposure to cold temperatures (38o and -20o), exposure to wet surfaces, and occasionally crawling, climbing ladders, walking on uneven ground, lifting/carrying objects 15 to 100 lbs. and pushing/pulling objects 100 to 2,500 lbs
• High school diploma or equivalent and 5+ year’s supervisory experience in a retail store environment, or equivalent combination of education and experience
• Effective interpersonal and customer service skills
• Basic algebra and geometry skills (e.g., calculate circumferences, volume)
• Ability to speak effectively before groups of customers or employees of organization

Grocery Merchandiser Resume Examples & Samples

• Stock and rotate product at chain grocery accounts upon delivery and as otherwise needed in compliance with quality assurance standards
• Builds merchandise displays in assigned chain accounts as directed adhering to CDC display standards
• Manages time effectively to route daily work needs, while following bulk delivery truck; communicate with ABC regarding daily activities
• Maintains communication with store owners and managers and as necessary, acts as liaison between store and CDC
• Responsible for maintaining and organizing company vehicle for efficient use in the trade as well as maintaining all other assigned company equipment and tools
• Able to use a hand truck to deliver and move product at accounts
• May be required to work non-traditional work week

Grocery Sales Representative Resume Examples & Samples

• Responsible for meeting sales objectives and executing distribution and display mandates following the 6 Off Premise standards of performance in store execution
• Manages inventories at store level, while controlling old beer costs and out of stock issues, stocking shelves, rotating product, and building displays to standard
• Responsible for following all operation and accounting procedures
• Establishes and maintains professional customer relationships, and communication with store and grocery managers to meet customer needs at retail
• Identifies and resolves customer concerns; notifies supervisor for assistance as needed
• Installs and maintains all CDC point-of-sale material in assigned accounts using common electrical hand tools and ladder
• Ability to use hand truck (wheeler) to deliver and move product at retail accounts

Sales Representative Lead-latino Grocery Resume Examples & Samples

• Maintain fiscal discipline and adherence corporate guidelines within assigned team
• Accountable for total volume responsibility against monthly, quarterly, and annual plans for assigned team
• Accountable for management of budget: determine market investments for short term and long term account planning (including managing agency experiential and promotions budgets as allocated)
• Provides input and direction into planning unit annual & trimester business plans
• Bachelor’s degree 2-5 yrs of relevant work experience, including sales experience and leading a team
• Demonstrated leadership and experience
• Demonstrated success in relevant prior work experience
• Prior sales experience in CPG helpful, but not required
• Bilingual Spanish required
• Hispanic Market Segment Knowledge
• Leadership & influence
• Selling Ability
• Customer Focus
• Collaboration
• Negotiation - Persuasion
• Planning and Organization
• Demonstrated leadership experience (school, athletics, work, organizations)

Grocery Store Delivery Resume Examples & Samples

• Pre-order sales, distributing, and delivering products to existing customers
• Provides product sales forecasts for upcoming promotions
• Maintains product display space, sets up new product and promotion displays
• Abide by Department of Transportation rules and regulations
• Ensure all required sales reports, credit and debit invoices and documents are processed
• Ability to safely operate company equipment to include handhelds
• Must meet the Federal Department of Transportation medical certification requirements and driver eligibility, including the ability to secure and maintain a Class B CDL with an air brake endorsement
• One or more years of sales related experience
• Previous customer service experience
• Previous route delivery or route driving experience
• Established Delivery Sales Route: Routes start in the AM hours and go until the daily delivery requirements are fulfilled, subject to hours of service regulations set by the Department of Transportation
• Local Delivery: Sales routes service customers in the local and surrounding areas, with regular deliveries being made Monday-Friday. (Occasional Saturday deliveries may be required)
• Active & Fast Paced Environment: Your designated route may include working with large retail grocery chain stores, as well as regional and independent stores in an assigned market which provides exciting opportunities for you to grow sales and deliver upon the expectations of your customers
• Collaborative Sales Team: With individual and team sales goals, you will be making positive contributions to the company day in and day out

Grocery Store Delivery Huntsville Resume Examples & Samples

• Maintain DOT rules and regulations
• Maintain product display space
• Access to a cell phone device for phone and text capabilities

Grocery Forklift Replenisher Resume Examples & Samples

• Move levers and press pedals to drive truck and control movement of lifting apparatus
• Position forks under, over, or around loaded pallets, boxes, products, or materials, and transports load to designated area
• Unload and stack product by raising and lowering lifting device
• Load or unload materials onto or of pallets
• Reference RFS computer and/or appropriate computer printout to find overhead location of item which needs to be replenished
• Remove needed product from overhead slot and place in appropriate selecting slot using the standard methods for replenishment
• Record appropriate information in RFS computer concerning replenished product
• Return empty pallets from selecting slots to dock stack 16" high
• Remove plastic wrap, string or tape from selection slots
• Separate chep, regular, and plastic pallets from slots
• Keep work area clean and clear of debris
• Place "lost" cases in correct locations as needed
• Follow company's safety policies and procedures
• Follow company policy

Grocery Stock Clerk North Royalton Giant Eagle Resume Examples & Samples

• Assisting customers in the lot with groceries/carts
• Assist in other areas as required
• Replenish product on the shelf, rotating product and ensuring code dating procedures are followed

Overnight Grocery Stock Twp of Pine Market District Resume Examples & Samples

• Provide amazing customer service by greeting customers and ensuring that orders and requests are fulfilled to meet their expectations
• Greet customers in a friendly manner throughout the store
• Become familiar with products to answer questions and make suggestions
• Handle product and equipment in accordance to all safety guidelines to ensure a safe working and shopping environment
• Maintain cleanliness of department and work area
• Assist in other areas as assigned
• Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: \sh
• Continuous Learner

Overnight Grocery Stock Clerk Grandview Market District Resume Examples & Samples

• Demonstrate a willingness to learn, understand, and communicate the Market District Passion for Food philosophy, which includes the willingness to taste and experience new product offerings
• Actively demonstrate appropriate suggestive selling techniques
• Provide active sampling opportunities, when appropriate
• Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community
• Follow proper procedures to ensure store meets out-of-stock percentage goals
• Servicing customers by answering customer's questions
• Problem Solving

Senior Support Rep Specialist OK Grocery Resume Examples & Samples

• Maintain an open exchange of information with distribution, transportation, retail and corporate entities to encourage cooperation and support excellence in customer service
• Respond to inquiries and requests, investigate problems, coordinate resolutions and provide follow-up to ensure customer and retail support center requirements are met
• Coordinate adjustments to delivery schedules to ensure special arrangements are confirmed and changes are communicated to the appropriate personnel
• Approve proposed store returns, generate paperwork for drivers to verify that correct times and quantities are shipped to the retail support centers and ensure customer accounts are issued accurate credit
• Audit store credit requests and generate credits and charges to ensure customers are billed accurately
• Maintain reporting and filing systems consistent with Manager's and departmental requirements to ensure readily accessible information
• Schedule delivery appointments with trucking companies, vendors and brokers for inbound freight
• Coordinate over-bookings with warehouse receiving office
• Communicate and gain approval from buyers on perishable purchase orders for carriers wanting to deliver other than the buyer's original date
• Schedule appointments using scheduling software including assigning the time, the carrier and securing the load
• Assist with special projects as required, ensuring the department operates efficiently
• Conflict Resolution

Grocery Receiver / Runner Resume Examples & Samples

• Checks with supervisors or leads at the beginning of the shift to discuss any issues or changes in the daily procedure
• Verifies quantities of product received against the packing slip/purchase order
• Checks and reports any damage found due to refrigeration, travel or handling by inbound freight company
• Sorts or breakdowns all incoming product. (Eastern Region only)
• Builds steady and secure pallets to be put into back stock reserves
• Wraps pallets whenever necessary
• Ensures that all labeling of product and pallets are accurate for put-away in proper pick slot or back stock location
• Keeps area clean and debris out of work area; ensures a safe working environment
• Operates all equipment in a safe and efficient manner
• Wears personal protective equipment as required
• Effective communication and coordination exist with Company personnel and with
• Management. Assistance and support are provided as needed
• Strong knowledge of applicable Bakco functions and RF systems
• Understand and properly follow all receiving procedures, including how to use Bakco and RF systems
• Understand all paperwork related to receiving including how to read and use Purchase Order (PO) receivers, Bills of lading, and packing lists
• Ability to work overtime as needed

Day Grocery Stocking Resume Examples & Samples

• Familiarize self with products in the department as well as inventory in the backroom to better assist customers in locating items and product availability
• Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company

Grocery Lift am WRF Resume Examples & Samples

• Reports to the shipping office at the beginning of each shift for the daily assignment, vehicle inspection sheet and replenishment discrepancies sheet
• Replenishes pick slots using the view request screen. If no requests exist, uses the manual replenish screen to fill empty or almost empty slots
• Operates the lift in a safe and efficient manner
• Immediately informs a lead, supervisor, or manager of any potential safety violations or violation of company policy
• Ability to perform very basic math skills including adding; subtracting, multiplying, and dividing two digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound
• Communicate and maintain Team Member safety and security standards
• Supervise and delegate tasks to Grocery Team Members
• Assist in training of new Team Members, utilizing learning checklists and training materials
• Complete spoilage, sampling, temperature, and sweep worksheets as required
• Support national, regional, and store programs
• Responds promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system
• Oversee team and resolve difficult customer situations
• Determine break schedule and ensure all necessary breaks are given
• Communicate team concerns to the Team Leader and Associate Team Leader
• Ability to deliver information in a clear and respectable manner to fellow team members and customers
• Extensive knowledge of Grocery Team procedures and policies
• Capable of teaching others in a constructive and positive manner
• Ability to perform physical requirements of position
• Ability to operate all necessary equipment
• Strong demonstrated organizational and time management skills
• Basic computer skills and ability to use computer programs such as Microsoft Word, Excel, and Outlook
• Able to prioritize efficiently and delegate responsibilities
• Use of box cutters
• 1+ year grocery experience

Night Grocery Stock Bexley Market District Express Resume Examples & Samples

• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
• Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders
• Maintain the store to the standards of the Store and Team Leaders, while providing unparalleled service to each guest. Meet the guest needs while completing their order, including selling and preparing product
• Maintain cleanliness of parking area by sweeping up debris or shoveling snow when necessary. Collect carts from parking area and return to store. Empty trash in and outside of building to ensure a safe and clean experience for guests and Team Members
• Stock, rotate, block, and maintain product on shelves and have knowledge of code dating
• Proper unloading and storage of food items in prep areas and coolers. Unload product from truck and break down any pallets. Load flats with proper product to be taken to the floor and hand stacked, for any and all departments in the store
• Receive and process all Direct Store Delivery vendor products according to Company policy
• Maintain a clean, organized, and clutter-free backroom/receiving area operation. Ensure that Direct Store Delivery vendors are delivering product to the receiving area during established delivery times, and that the number of vendors in the backroom at one time doesn't exceed proper levels
• Maintain a safe and secure environment in the receiving area by adhering to the Company's prescribed safety methods
• Remove bakery packaging and labeling; check dates on bakery product, and maintain stock in bakery area
• Assist store leadership with inventory management, AR and ordering functions, and code dating
• Ensure quality control in produce and fresh departments, including documenting and recording all know loss for the departments
• Record time worked according to SMARTtrack policy and procedure
• Additional responsibilities as assigned

Utility Clerk, Grocery Resume Examples & Samples

• Provide exemplary customer service by greeting customers on the front end, ensuring customer's order is bagged appropriately and safely
• Ringing up customer's orders by scanning product or punching price into register
• Finalize sale and collect payment by totaling order, deducting for coupons, and accepting tender from customer
• Bagging orders by putting grocery orders into the appropriate bags and then into customers carts

Regional Grocery / Broker Sales Analyst Resume Examples & Samples

• Assists in the identification and analysis of business issues and opportunities. Reports findings
• Conducts new item performance reviews, delivering findings and recommendations to the account team and the customer
• Conducts promotional program evaluations utilizing point of sale and shopper card data (when available), delivering findings and recommendations to the account team and customers
• Build collaborative, cross functional relationships to function in a high performing team environment
• Works with customer care, demand planning and the account team to monitor inventory and off-take levels, making recommendations on period and promotional forecasts
• Sharepoint/Targeted Trackers – Internal Requests
• Update monthly trade reviews – Compass/BEX updates
• Provide ad-hoc support and analysis as needed
• Maintain technical skills on appropriate software applications to provide optimum level of support (Business Objects, IRI Analyzer, etc.)
• Technical skills
• Demonstrated ability to analyze data and make appropriate recommendations
• Demonstrated ability to work independently
• Strong planning, project and time management skills. Ability to work efficiently and meet deadlines
• Experience in data analysis and creating reports/presentation using AC Nielsen
• 1 year experience managing budgets, managing P&L, developing manpower forecasts, and analyzing financial/operational data
• 2 years experience as a Walmart Logistics supervisor or manager supervising, evaluating, mentoring, and developing associates; managing workload; and participating in the hiring and promotion of associates
• Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing employees, managing workload; and participating in the hiring and promotion of employees
• Employment Type:Salaried FT

Grocery / Bulk Department Manager Resume Examples & Samples

• Creating inviting, full and shopable grocery and bulk departments
• Managing margin and overall department profitability including minimizing shrink and maximizing effective purchasing
• Assisting in interviewing and hiring for department needs
• Opening and closing of store, including DSR and the closing cash process
• Maintaining the safety and security of customers and employees
• Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed
• High School diploma, GED or equivalent preferred. 1-2 years of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus. 1-2 years of experience supervising others preferred. Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand. Sense of urgency in the completion of tasks. Excellent customer service skills. Highly organized with great attention to detail. Ability to take direction and follow through. Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook

Grocery Dairy / Frozen / Bulk Assistant Resume Examples & Samples

• Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing
• Offering and following up on special orders
• Working with the department managers to address performance issues within the department
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
• High School diploma, GED or equivalent preferred. 1 year of experience in grocery or retail environment preferred; natural foods background is a plus. 1 year of experience supervising others preferred. Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand. Possess a sense of urgency in the completion of tasks. Possess excellent customer service skills. Highly organized with great attention to detail. Ability to take direction and follow through. Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook

Grocery / Bulk Assistant Resume Examples & Samples

• Providing World Class Customer Service as a number one priority
• Assisting the grocery/bulk department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels
• Assisting the grocery/bulk department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing
• Merchandising shelves, endcaps and dynamic displays
• Assisting in training and monitoring of department personnel including assigning and following up on tasks
• Working with the department manager to address performance issues within the department
• Continually increasing product knowledge
• This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store
• Assist with receiving product, presentation, rotation and replenishment
• Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks
• High school education/GED or currently enrolled
• Ability to work in a fast paced environment; takes initiative
• Demonstrated ability to lead multiple projects - prioritization, planning and task delegation
• Consistent record of taking ownership and delivering results
• Extraordinary interpersonal and communication skills, both written and verbal

Grocery Assistant Sales Manager Resume Examples & Samples

• Creates detailed pricing strategy by zone by category and maintains approach throughout the year
• Creates sales and gross profit projections at the category level, rolling up to department and division projections quarterly and yearly
• Works closely with procurement function. Communicates category and promotional plans to ensure desired service levels and optimum inventory position achieved
• Coordinates promotional plans (ads and displays), and merchandising messages within department as assigned by management
• Attends key vendor planning meetings
• Supports and implements corporate initiatives
• Performs other duties as assigned by supervisor
• Financial, mathematical, statistical, marketing, merchandising and consumer research background to read, interpret, and understand how internal and external factors influence financial results
• Familiarity with Category Business Planning

Senior Buyer, Grocery Resume Examples & Samples

• Ensure that established policies and procedures are understood and adhered to by all procurement buying staff
• Assist Procurement Manager in setting performance targets for buying team in relation to anticipated and actual sales and see that these are maintained
• Assist in establishing projected sales and profit quotas
• Participate in the formulation of broad policies and long-range goals, objectives, plans, programs, and projects of the Distribution Center
• Reviews and resolves pre-books/allocations/scan based issues received from stores or division personnel
• Reviews and analyzes daily and weekly reports to check service levels and inventory turns, makes buying decisions as appropriate
• Approves Accounts Payable variance processes for assigned items to ensure correct prices have been invoiced and billed to stores
• Resolves store distribution issues by acting as a liaison with the warehousing and transportation department and store associates
• Coordinates with Warehouse Operations to maintain the proper product flow through the facility, in a timely manner
• Develop and mentor members of buying team
• Remote access to buying system from home or off site location when necessary
• Bachelor’s degree preferred or equivalent Supply Chain experience. MBA a plus
• Minimum 5 years buying experience in the retail industry preferred
• Retail operations/Marketing experience preferred or strong understanding of store operations and merchandising methodologies and practices
• Strong organizational and planning skills
• Must have the ability to represent the Company’s interests in negotiations with outside professionals and suppliers
• Ability to concentrate and deal with frequent interruptions
• Travel Requirements: Less than 10%

Grocery / Dairy / Frozen / Bulk Assistant Resume Examples & Samples

• High School diploma, GED or equivalent preferred
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus
• 1 year of experience supervising others preferred

Edible Grocery Intern Resume Examples & Samples

• Assist Merchants in the Edible Grocery Buying Division
• Support the category merchant in all daily functions: data entry, reporting, facilitate marketing, and assist with category projects
• This candidate will also play an integral role managing Own Brand projects

Grocery Crew Manager Trainee Resume Examples & Samples

• Supervise all duties and responsibilities of the grocery stocking crew
• Responsible for maintaining the quality of department’s staffing, scheduling, and financial results
• Observe and ensure compliance with all company policies and established procedures
• Ensure the proper training of assigned associates
• Ensure that work area is clean and organized both in the receiving and sales floor area
• Maintain good communication with the management team and all associates
• Provide outstanding customer service
• Communicate any needed equipment repairs or maintenance work needed
• Become familiar with, and adhere to all of the standard practices in the Grocery Standard Practices Manual
• Maintain confidentiality and high ethical standards
• Maintain a high standard of quality workmanship in performance of all specific duties and responsibilities assigned
• Cut, mark and stock cases, as required

Manager Grocery Sales Resume Examples & Samples

• Creates yearly category business plan based on detailed analysis of previous results and market trends
• Creates a detailed pricing strategy by zone by category and maintains approach throughout the year
• Creates and implements a promotional calendar by major category, which supports division merchandising strategy. Tracks results at end of each promotion in terms of sales, profit and share growth or contribution
• Designs schematics and recommends adjacencies that support the role of the category
• Manages and maximizes categories to achieve most efficient use of vendor dollars
• Plans ads and displays in support of the category plans and total department initiatives
• Works closely with procurement function. Communicate category and promotional plans to ensure desired service levels and optimum inventory position achieved
• Supports and implements Corporate initiatives when appropriate for division
• Direct supervision of applicable office support staff
• Possess field or relevant business experience where a solid understanding of marketing, merchandising, consumer research and financial management practices have been gained
• Skilled in Category Business Planning
• Understanding of procurement, logistics, and inventory management

Manager Shopper Marketing Grocery Resume Examples & Samples

• BS/BS degree required; MBA degree preferred
• Minimum 3-5 years of experience in CPG industry or related field; Shopper Marketing, Brand Management and/or Promotions experience preferred
• Demonstrated results in field-based shopper marketing, building relationships and influencing cross-functional teams
• Experience in marketing, brand management and/or promotions
• Self-starter with results-orientation
• Strong leadership and project management skills
• Strong business acumen and decision making/analytical skills; innovative and creative
• Travel required, +/- 25%

Grocery / Bulk Manager Resume Examples & Samples

• Exemplifying integrity, responsibility, and excellence and adhering to all policies
• Ordering for the grocery and bulk departments and maintaining accurate inventory levels
• Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
• Training and monitoring department personnel including assigning and following up on tasks
• Working with other department managers to cross-train staff to accomplish all needed tasks
• Conducting active and passive demos
• Working with the store manager to address performance and/or disciplinary issues within the department
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
• 1-2 years of experience supervising others preferred
• Assist the Grocery Specialist with Directing, managing, and assists all functions and activities of the Grocery Department. Helps to manage labor costs through effective scheduling and reduce losses due to shrink, damage and pilferage
• Unloading and breaking down deliveries as needed; Maintaining proper product assortment and product quality on the sales floor and following rotation standards when replenishing stock levels
• Quality and safety duties include inspecting and storing products to ensure quality, following proper cleaning and sanitation procedures, operating equipment in a safe and focused manner while tracking date and rotation of product. Follow all company guidelines and procedures, to include but not limited to, safety and sanitation and preparation while providing overall exceptional service to ensure a positive and lasting customer impression. Must keep sales floor cleaned and organized to company standards as well as washing coolers and storage racks to company standards. Adhere to all local, state, and federal health and civil code regulations
• Directly participates in on-the-job training efforts in the department. Works together with the Grocery Specialist
• Grocery Management experience is preferred, not required
• Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours

Grocery Sales & Merchandising Manager Resume Examples & Samples

• Determines appropriate product assortment based on the category strategies. Authorizes new items entering the market and discontinue lines based on potential contribution to the category and department
• Conducts in depth post-promotional analysis at the item and category level
• Visits stores as necessary to observe results of merchandising programs
• Direct supervision of approximately 15-20 employees including Assistant Sales Managers and administrative personnel
• Initiate and follow through on personnel actions such as: interviewing and providing input used in hiring decisions, providing input and/or conducting performance reviews
• Determine the need for, coordinate, and evaluate formal training activities and on-the-job training program
• Bachelor’s Degree in Business, Marketing or related field
• Experience Level
• 5-10+ years of retail/category experience
• 15 total years experience in grocery industry
• 5 years supervisory experience
• Excellent understanding of store operations and merchandising methodologies and practices, P&L and financial management
• Strategy development skills

Grocery Team Leader Resume Examples & Samples

• Coordinates, creates, and builds daily work assignments for the Stocking team
• Promotes succession planning by providing career paths, identifying development needs for the team member, and being involved with and accountable for promotion decisions
• Documents and applies disciplinary actions and makes recommendations concerning discharge
• Is responsible for P&L, achieving sales, labor and shrink plans for the department
• Implements Corporate processes to achieve goals including stock loss/shrink, margin, profit, sales, labor
• Reviews daily ad orders for completeness and accuracy
• Reviews MSPS/VPL performance from previous day and makes the necessary corrections
• Walks the Grocery footprint multiple times to ensure that the shelves are full and abundant
• Ensures the backroom is neat and organized
• Works with the Pricing and Inventory Team Leader to ensure price change compliance
• Is responsible for sales floor conditions in all areas of the Grocery
• Is responsible for food safety compliance in all areas of Grocery
• Ensures Grocery team is thoroughly trained in all aspects of their jobs and have completed all required training
• Supervises mid-shift stocking process execution
• Responsible for Receiving and Central Salvage
• Promotes a safe work environment
• Reliable and consistent attendance is required
• Other daily tasks as required
• 2-3 years of related retail experience
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful
• Demonstrated ability to resolve conflict and by addressing root cause issues
• Demonstrated ability to manage multiple tasks
• Successful completion of all required certifications
• ServSafe Certification

Grocery Backroom / Receiving Team Leader Resume Examples & Samples

• High school diploma or its equivalent required
• 2-3 years of inventory management experience
• One year of management experience
• Demonstrated ability to prioritize time and manage the time for others
• Demonstrated ability to work safely
• Demonstrated ability to mentor and lead team members

Grocery Stocking Team Member Resume Examples & Samples

• Stocking shelves
• Pulling back stock and trash to the back room to the correct areas
• Able to lift up to 50lb boxes
• Knowledge of the operation of a fork lift and pallet jack helpful
• Customer oriented and friendly
• Sense of urgency
• Good communication skills
• Customer focus orientation
• Acts with customers in mind
• Drive for results
• Exceeds goals and focuses on the bottom-line
• Acts in-line with core values in good and bad times
• Interpersonal savvy
• Relates well to all kinds of people and builds effective relationships

Grocery IC Resume Examples & Samples

• Possessing a sense of urgency and comfort level to be able to work in a fast paced environment
• Ability to stand for long periods of time

Courtesy Team Member Grocery Carts B Marburg Ave Resume Examples & Samples

• Greeting and assisting customers in the front area of the store
• Maintaining safety and cleanliness of entry ways or floors
• Collecting carts
• Maintaining parking lot cleanliness
• Displays a friendly, outgoing attitude
• Ability to lift, carry, push, pull, bend and twist while handling product or using various equipment

Grocery Stocking Team Leader Resume Examples & Samples

• Supporting achieving sales, shrink and labor plans for the department
• Reviewing sales goals, supply costs, stock loss/shrink results and goals
• Delivering on Brand Promises through team execution; i.e., "Provide an easy shopping experience for our customers"
• Modeling exceptional, fast and friendly customer service
• Reviewing Customer Survey and customer feedback from previous day or week
• Communicating the Meijer Friendly Initiative in all team meetings and conversations
• Reviewing daily inbound product flow in Grocery Keys
• Scheduling team members according to Activity Based Labor (ABL) earned hours
• Maintaining proper staffing levels on production shift
• Training all team members to execute all activities to required production levels and ensuring that all required training has been completed
• Supervising Stocking Team to
• Minimum 2-3 years of related retail experience
• Minimum 1 year of management experience
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
• Demonstrated ability to teach suggestive selling
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
• Successful completion of all required curriculums

Grocery Operations Manager, nd Shift Resume Examples & Samples

• Being responsible for all daily 2nd shift Operations and working to achieve daily operational metrics for the shift and Unit
• Training, developing and coaching hourly team members and supervisors
• Managing dignity, respect and team code of conduct to coincide with enforcing Meijer policy and procedure
• Being accountable for shift safety, manifest accuracy, production and shift performance, load quality, scheduling and sanitation
• Work with Director to establish shift goals and initiate plans to improve shift performance
• Continuous Improvement projects that help reduce overall operating costs or improve processes/procedures
• Capital projects planning and implementations
• Daily communication with the team members regarding shift or Unit information
• Responsible for reporting on Operational shift goals and results to Unit Director
• Responsible for high levels of Team member engagement; creating/ maintaining a positive work environment for our team
• Bachelor's degree in Supply Chain or Operations Management, or equivalent work experience is required
• Minimum of 4-6 years of Operations Management experience in a high volume, fast paced grocery or foods distribution

Senior Manager FP&A, Grocery Finance Resume Examples & Samples

• Manage and influence the end to end (Sales to EBIT) success of the Grocery business
• Play a critical role in the transformation of Target’s Grocery business, partnering with broad cross-functional partners to challenge and optimize Grocery’s operating model
• Build a deep understanding of the businesses you support and a broad understanding of its role in the company across key seasons and category roles
• Work closely with leaders in Merchandising and Operations to develop and execute business strategies, identifying levers to improve digital penetration and profit expansion
• Influence how to optimize the company’s investment in services/labor model
• Ensure sound financial decisions are being made by developing and maintaining financial models and other analytical tools to analyze the financial impact of strategies
• Manage financial planning and capital investments to assess and improve business performance and evaluate the impact of new strategies
• Work alongside merchandising leadership to build and analyze monthly forecasts, annual goals, and long-range financial plans
• Analyze variances between forecast, plan and actual results
• Identify and work on special projects to provide new insights into the business and deliver continuous business improvement

Assistant Grocery Sales Manager Resume Examples & Samples

• Assist with total store Customer Service for the Division
• Meets or exceeds projected sales and profit contribution
• Design schematics and recommend adjacencies that support the role of the category
• Determines the appropriate product assortment based on the category strategies. Authorizes new items entering the market and discontinue lines based on potential contribution to the category and department
• Manages and maximizes categories to achieve most efficient use of vendors dollars
• Meets with vendors on a consistent basis for deal negotiation and business updates
• Direct supervision of applicable office support staff. Dotted line guidance to Buyers
• Should possess degree in Business, Marketing or related field or related experience
• Previous store operations experience or similar experience where a strong understanding of operations and merchandising approaches has been gained
• Ability to read and interpret profit and loss statement and understand how the categories managed is affected
• Possess strong analytical and problems solving skills and be experienced in taking initiative and making decisive yet appropriate decisions
• Strong planning and organizing skills
• Familiar with procurement, logistics, and inventory management
• Familiar with computers (Excel, Word, Power Point and Internet) procedures

Grocery Inventory Coordinator Resume Examples & Samples

• Conducts inventory analysis to investigate overs (execess product) and unders (holes/lows) and ensures accurate balance on hand
• Works all backstock from live load the night before
• Completes ICAPS and submits remedies
• Ensures organization of backroom

Overnight Grocery Supervisor Resume Examples & Samples

• Developing others by providing encouragement to folks to take on tasks that challenge them and align with their personal career goals while holding frequent development discussions using performance and career development tools to coach employees who need help and further development
• Control inventory levels and expenses such as payroll and shrink to impact bottom-line contribution (profit) for the department
• Practice proper action planning techniques which include managing time and resources, and breaking down work into milestones to accomplish priority activities
• 21 years of age or older
• Ability to pass food / alcohol handling training courses and/or certifications
• Ability to manage changing priorities and to stay focused with the task at hand
• Sense of urgency in the completion of tasks
• Highly organized with great attention to detail
• Ability to take direction and follow through
• Must be cashier trained and able to count currency
• Proficient in MS Word, Excel and Outlook

Regional Class A Grocery Delivery Driver Resume Examples & Samples

• Operate Tractor-Trailer and/or straight truck in a safe and efficient manner
• Deliver merchandise to assigned customers
• Pick up back-hauls and return merchandise
• Complete all required paperwork and logs at the end of each trip
• Maintain contact with retailers and accounts receivable specialists
• Must maintain good attendance

Overnight Grocery Coordinator Customer Service Resume Examples & Samples

• Have customer service experience, preferably in a food service, grocery or retail setting
• Provide incredible customer service
• Provide knowledge based service

Senior Digital Marketing Manager Online Grocery Loblaw Digital Resume Examples & Samples

• Create and implement effective marketing strategies to create awareness and educate Canadians about the value proposition and benefits of our site, mobile app and offerings
• Collaborate with various groups within the business to integrate e-commerce and digital into existing marketing programs
• Develop weekly/quarterly demand generation plans to effectively drive marketing spend and deliver strong return on investment with marketing campaigns across various channels including but not limited to paid search, paid social media, affiliate marketing, display + programmatic advertising
• Work closely with email marketing team to coordinate high performing email programs, taking into consideration opportunities to be more segmented, personalized, automated and ROI focused
• Partner with trading team to plan and promote sales + offers, ensuring support from necessary avenues
• Work collaboratively with senior marketing managers across other e-commerce businesses to share key learnings, best practices and effective campaigns to ultimately drive your business forward
• Manage the coordination and production of marketing and website content while developing and managing ongoing customer communications, outreach and promotional plans
• Deliver strong analytics and reporting on marketing performance across all channels and investments, with heavy focus on customer and creative analysis
• Manage, maintain and report on digital marketing budget, submit and monitor purchase orders and other various tasks pertaining to budget management
• Bachelor’s degree required, (Business, Marketing, or similar)
• Minimum 7 years of related work experience with prior experience in ecommerce an asset
• Deep understanding of ecommerce marketing tactics and traffic acquisition
• Creative thinker with a proven track record of developing innovative marketing campaigns
• Demonstrated ability to work autonomously in a highly demanding and ambiguous environment
• Strong attention to detail and exceptional organizational skills
• Excellent communication skills (both oral and written)

Senior Program Manager, Grocery, Amazon Go Resume Examples & Samples

• 5+ years in buying, account management, product management, project management, financial analysis and/or marketing
• 2+ years negotiation experience
• Proficiency in Excel
• Ability to think both strategically and tactically with strong attention to detail
• Strong analytical skills and highly numerate
• Consistent record of taking ownership and delivering results=
• Brick and mortar and/or Grocery experience

Grocery Utility Clerk Resume Examples & Samples

• Stocks grocery product in correct locations
• Pull down and condition Grocery products
• Utilize equipment to unload Grocery load from semi-trailers
• Sort load merchandise in preparation for stocking
• Cut and open boxes for stocking
• Load merchandise on U-boats for stocking
• Transfer merchandise by U-boats through store
• Stack pallets of merchandise in backroom storage area, stack pallets for return
• Rotate perishable products, monitor code dates and remove out of codes products
• Remove empty boxes and trash from aisles and properly disposes of them
• Order Grocery products
• Check-in vendors, verify incoming orders
• Count product in backroom for inventory
• Build displays, set and reset items and make price changes as needed
• Check out customers on registers as needed
• Assist in training of new individuals to this Dept. as needed

Grocery Administrative Support Resume Examples & Samples

• Provide day-to-day administrative support for above managers and staff, as required
• Provide customer service that makes both internal and external Customers feel welcome, important and
• Excellent phone and communication skills, good typing, and filing skills
• Self-motivated, able to organize, prioritize, plan and meet deadlines
• Prior experience in supporting several managers
• Proven analytical skills and highly numerate
• Demonstrated ability to manage multiple projects - prioritization, planning and task delegation
• Proven track record of taking ownership and delivering results
• Exceptional interpersonal and communication skills, both written and verbal
• Brick and mortar and/or grocery experience
• A willingness to roll up sleeves to get things done

Grocery ASP Resume Examples & Samples

• Provide customer service that makes both internal and external Customers feel welcome, important and appreciated
• Produce and assemble materials and documents needed for meetings, training sessions and presentations
• Address general safety and food safety calls from the stores, third party vendors and regulatory agencies as needed
• Request, distribute, collect and file safety and food safety documents for retention purposes, as well as for reporting requirements
• Assist in collecting, organizing, and trending data from internal and regulatory food safety audits
• Transcribe and/or composes letters, memos, and reports as required
• Process department mail and distribute accordingly
• Familiarity with Kroger Systems and ability to run reports from the applications
• Read and understand operating statements, work accurately with numbers and recap information as needed
• Maintain communications between the Store Managers, Coordinators and other Districts as needed
• Create, as required, reports and spreadsheets
• Supervise and coordinate events and activities as assigned
• Responsible for 100% reporting and follow-through of product recall, contests, recaps as required
• Ability to write reports and correspondence
• Proficient in Excel, Word, Lotus Notes, Power Point with the ability to learn new computer skills
• Customer service role model
• Self motivated, able to organize, prioritize, plan and meet deadlines
• Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to get the job done

Merchandising Manager, Grocery Resume Examples & Samples

• Develop action/business plans for stores based on P & L to increase sales and department contributions and meet/exceed budget targets
• Provide input on ad themes/planning calendar
• Plan item selection for weekly flyer and seasonal promotional activity meeting financial targets
• Review ad orders from stores to ensure sales/profit targets will be met
• Manage weekly merchandising related communication to stores
• Provide creative and layout input to advertising during flyer development
• Ensure ad flyer proofing process is administered
• Key flyer ad items and execute integrity checks
• Provide financial roll-ups to the business on the promotional programs
• Plan and implement retail pricing strategies
• Provide guidance to Franchisees and department managers. This would include providing feedback of performance and areas for improvement and development, assist with setting specific department standards/specifications
• Work with Space Planning Manager to develop and communicate planograms that meet stated merchandising standards
• Identify list of bottom 20% of stores in area and opportunity categories to develop and execute an improvement plan with the assistance of the Director and Specialist
• Working with assigned Specialists to ensure department adherence to company policies/procedures and consistent execution process and strategy. Determine how variances from policy or strategy should be addressed
• Required to analyze department performance and provide feedback. Develop action plans to address any gaps in performance or procedure. Follow up with key stakeholders on prior feedback/action plans in order to ensure continuous department improvement
• Work with others on customer complaints and requests for new products to ensure high levels of customer service
• As required, help resolve external issues such as vendor credits and internal issues such and interpersonal conflicts
• Track the rollout of new standards and new store openings
• Manage, train, motivate supporting analyst. This includes explicit consideration of on-the-job training needs, arranging appropriate training, and providing timely feedback
• As required, assist with new store openings and refurbishments
• Others duties as required
• Retail management experience
• Excellent problem solving, communication, interpersonal and team-building skills
• Leading and motivating others
• Minimum 3 years managerial experience
• Merchandising and operations experience in Grocery and GM would be an asset
• Ability to lead and motivate a team
• Ability to develop and execute short and long term plans in line with corporate strategy
• Excellent Communication skills
• Willingness to follow a flexible work schedule, including evenings and weekends
• Must be adaptable to work in a rapidly changing environment
• Must have knowledge of the collective agreement, Health and Safety policies, practices and laws
• Computer skills - Microsoft Word, Excel, and Outlook (e-mail)
• Working knowledge of ISAT, promotion manager, P.E.T an asset

Grocery Customer Service Resume Examples & Samples

• Live our values: caring, respect, empowerment, making a difference, high standards
• Educate self and others about product knowledge
• Customer service experience, preferably in a grocery or retail setting

Asst Grocery Sales / Category Manager Resume Examples & Samples

• Ad/Promo Responsibilities: Compiles market and consumer information to identify local opportunities. Monitors performance/compliance. Supports the management of weekly ad/promo processes and display execution. Assists in post-promo analysis. Analyzes competitive ads/promotional activities and review programming effectiveness vs. competition
• Assortment Responsibilities: Provides input for national items. May manage local vendors and hybrids. Provides performance feedback on items. Manages selection, discontinue and markdown for local items. Gives local feedback on Planograms (POGs) and Flowograms (FOGs). Ensures execution of POGs and FOGs according to their specifications and requirements
• Planning Responsibilities: Provides input and local insight into the Category Plan. Identifies local opportunities. Reviews local competitive relevance activity and provides recommendations to set strategies across categories
• Pricing Responsibilities: Provides input into pricing strategies. Executes regular and promo retail pricing activities in compliance with the Company pricing strategies
• Sourcing Responsibilities: May participate in the management of local vendor relationships and forecasts. In the fresh departments, helps manage local commodities
• Marketing Responsibilities: Interfaces with marketing partners to actualize consumer-centric programs and promotions
• Operations Responsibilities: Works with operations to strengthen the linkage between merchandising and the stores
• Procurement Responsibilities: Interfaces with procurement and logistics to ensure satisfactory in stock and to optimize/maximize service levels. May assist in meetings with buyers and schematic personnel to review items accepted and items to be discontinued. May assist in meetings with space management to review schematics based on category closing schedule
• Assistant Store Director Experience for one year or more preferred
• Bachelor’s degree required. Relevant work experience required
• Must have a strong knowledge base in supermarket retail and an understanding of consumer behavior in relation to product performance; must carry a detailed understanding of cause-effect relations between operational levers and performance (assortment/price vs. volume/margins)
• Ability to plan for the medium term; experience in successfully monitoring performance; strong client management skills, particularly working with vendors; ability to partner with the division as a team
• Must be able to adapt to competitor and/or market shifts; must be able to learn/adapt quickly to changes and cooperate/promote partnerships with other divisions, departments, corporate Merchandising, etc
• Must have a sound fundamental understanding of sales forecasting and planning at the division level
• Must have been in current role for more than 1 year

Buyer, Grocery RSC Resume Examples & Samples

• Exercises independent judgment and decision making in executing replenishment and inventory management activities
• Ability to foster vendor relationships while achieving performance objectives
• Possesses a high degree of professionalism, tact, and persistence
• Possesses superior analytical skills and communication skills
• Proficiency required in the use of Microsoft Office especially Microsoft Excel and Word, as well as Microsoft Outlook. JDA/Manugistics experience preferred

Buyer, Grocery Resume Examples & Samples

• Reviews all product costs and marketing plan to ensure items purchased are at the lowest cost consistent with considerations of quality, reliability of source, and urgency of need in order to meet marketing plan
• Work to obtain inventory and turn goals on assigned buying desk
• Interface with other departments and division personnel to accomplish job functions. Develop and maintain good working relationships with brokers, vendors, store operations, distribution center and division office personnel
• Conducts logistics planning processes while ordering products to attain the best net product price possible
• Approves Accounts Payable variance processes for distribution sourced items to ensure correct prices have been invoiced
• Resolves store distribution issues by acting as a liaison with the Transportation department and store associates
• Maintains all necessary department files and records
• Degree in Business, Marketing or related field or relevant experience of marketing, accounting and financial management practices preferred
• Minimum of 2 plus years of Purchasing or Vendor Management experience in the retail industry
• Working knowledge of procurement, logistics and inventory management practices
• Excellent analytical and problem solving skills, experience in taking initiative and making appropriate decisions
• Written and verbal communication skills as well as interpersonal skills to develop and maintain effective business relationships within and outside the company as well as mentor assigned buyers
• Proficiency in PC systems required, including ability to utilize spreadsheets, macros and supply chain systems
• Travel Requirements: Less than 5%

VP Sales, Grocery Resume Examples & Samples

• Be a visionary, positive and passionate leader with an abiding sense of urgency to create a sustainable winning culture
• Develop and communicate clear goals, strategies and business plans to drive growth while appropriately allocating resources to balance short-term and long-term objectives
• Promote and maintain a positive rapport with all key customers to achieve Company objectives. Cultivate respect, support and business partnering with all senior management and with all key accounts to ensure the achievement of corporate goals
• Develop a more customer-focused culture and exploit new market opportunities
• Mentor all direct reports and maintain an energetic, forward-thinking, professional environment
• Develop an organizational succession plan to establish a management talent pipeline for future growth opportunities
• Build a culture of innovation by driving knowledge and best practice throughout the organization
• Work cross-functionally to develop internal partnerships with other key functional disciplines to ensure company resources are focused to maximize marketplace opportunities
• Drive profitable growth through customer development, proper distribution and by working cross-functionally to implement new product and marketing strategies
• Strategically and cost-effectively maximize the value-added resources and capabilities of our broker network
• Collaborate with the executive leadership team to establish an aggressive growth model that reflects the culture of the company
• Analyze results achieved against objectives and initiate action to optimize performance
• Increase the effectiveness and efficiency of all sales programs and integrate national, customer specific and regional programs into a cohesive sales plan
• Anticipate changes in the marketplace and modify strategies to accommodate changes and excel in the market

Grocery Dairy / Fozen Bulk Assistant Resume Examples & Samples

• Creating inviting, full and shopable departments
• Assisting the department managers in ordering for the grocery, bulk, dairy and frozen departments and maintaining accurate inventory levels
• Ensuring all in-stock products/conditions meet company standards
• Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
• This position has limited Manager on Duty responsibilities but is never intended to be the overall Manager on Duty for the store

Grocery Lead Stock Clerk rd Shift Resume Examples & Samples

• Customer Service – Provides exceptional customer service even in difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments
• Interpersonal Skills – Is never rude; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
• Written Communication - Writes clearly and informatively in English; Presents numerical data effectively; Able to read and interpret English-written information
• Organizational Support - Follows policies and procedures; Completes tasks correctly and on time
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills; Shares job knowledge with others
• Maintains sales / pitch book and current product and pricing knowledge
• Responsible for understanding and following all federal, state and local regulations as well as all CDC and MillerCoors policies and procedures, including safety and quality policies
• Individuals assigned as Merchandiser II may be required to provide route relief
• May require a nontraditional work week and other duties as assigned

Category Manager, Grocery, Amazon Go Resume Examples & Samples

• Experience with Excel and Access, or similar database
• Proven track record of taking ownership and driving results
• Experience in consulting, retail, grocery or consumer products industries
• Ability to manage multiple competing priorities. Proven analytical skills
• Demonstrated ability to manage multiple projects
• Good interpersonal and communication skills, including writing and speaking skills

Grocery Non-perishable Buyer / Specialist Resume Examples & Samples

• Ensure product orders are timely and accurate to monitor inventory turns
• Ensure the product mix meets varied customer dietary needs and requests
• Find placement for all new products
• Provide outstanding customer service; ensure customer needs are met in a timely fashion
• Monitor product quality and freshness and ensure proper rotation or product
• Build displays according to movement, promotions, profitability, value and regional guidance
• Oversee customer special order process
• Follow department procedures for preparing, storing, rotating, and stocking of product
• Maintain a clean and well organized work area
• Good verbal and written communication skills
• Strong organization skills
• Customer Service Focus

Grocery Team Member Hours Resume Examples & Samples

• Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers with consistent, delicious food
• Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products
• Stock and clean grocery shelves, bulk bins, frozen and dairy case
• Maintain a safe, clean and well-organized working and shopping environment by sweeping floors and completing sweep logs
• Assist with sampling program, keeping sample areas full, clean, and appealing
• Operate and sanitize all Grocery equipment in a safe and proper manner
• Effective time management skills
• Strong work ethic and integrity

Grocery Overnight Stock Controller Resume Examples & Samples

• Load, unload and move heavy, bulky products
• Provides work direction, motivation and training to other department personnel
• Performs duties of Stock Control Representative and Stock Control Specialist as needed
• 3-6 months prior stocking experience preferred
• Solid communication skills
• Able to operate pallet jack/baler

Entry Level Grocery Merchandiser Resume Examples & Samples

• Monday-Friday weekly
• Available between 7:00AM-5:00PM
• Travel of up to 1.5 hours or 150kms may be required. Some overnight travel may be required

Sales Rep-grocery Resume Examples & Samples

• Increase sales through greater penetration within existing accounts
• Demonstrate outstanding customer service to build relationships and ensure customer satisfaction
• Present new items, identify and close sales to existing customers
• Work with manufacturers' representatives to sell promoted items
• Attend sales meeting and meet with sales manager on a regular basis
• Communicate and cooperate in a productive manner with all departments
• Utilize all appropriate VIP (Dimensions of Professional selling) techniques and methodologies
• Perform other duties and responsibilities as required

Grocery Store Delivery Red Baron Resume Examples & Samples

• Resolve customer complaints and incorrect orders
• Must be at least 21 years of age
• Established Sales Route: Routes start in the AM hours and go until the daily delivery requirements are fulfilled

Grocery Department Manager D CM Resume Examples & Samples

• Promote trust and respect among associates by communicating company, department, and job specific information
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Gain and maintain knowledge of products sold within the department; inform customers of grocery specials; offer product samples to help customers discover new items or products they inquire about
• Partner with store management to develop and execute a business plan to achieve desired results
• Inform and educate department associates about current, upcoming and special in-store promotions
• Grocery experience

Junior Brand Manager Freia Grocery & Ref Bev Resume Examples & Samples

• Building business plans and strategy for the Freia Grocery and Refreshing Beverages segments
• Managing 2 different segments in 2 different categories (Grocery, Refreshing Beverages) on a daily basis
• Activating and reinforcing the brands with campaigns both ATL and BTL
• Implementing media strategy and ensuring consistency in communication
• Driving the portfolios by innovation and optimization
• Managing daily business: Business analysis (Nielsen, GfK, Shipments), budget and P&L
• Managing collaboration with external agencies
• Be a strong and relevant partner in Chocolate Nordics’ segment structure, with focus on scale and synergies

Hiring Event Night & Overnight Grocery Stocking Resume Examples & Samples

• Ability to provide incredible customer service
• Possess teamwork, and diversity awareness
• Seek opportunities to continuously learn
• Properly handle, prepare, transport and store products; ensuing food and human safety practices are strictly adhered to

Grocery Department Manager Grand Forks Hornbacher s Resume Examples & Samples

• Prompt response to customer concerns
• Ability to perform duties of grocery and receiving clerks
• Recording and reporting customer requests
• Ability to show customers where products are located
• Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (intercom, telephone, scanner, register, scale)
• Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math
• Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, shopping cart, ladder)
• Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (pallet jack, box cutter, shopping cart, ladder, computer, phone, intercom, Telzon, cardboard baler, garbage compactor)
• Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math, analyzing and planning, basic business acumen, and attention to detail
• Training and development of associates to ensure competence in assigned tasks and to develop for advancement
• Managing performance of associates
• Recognizing coaching opportunities and utilizing skills to encourage growth
• Encouraging active participation and cooperation within the store
• Encourage individual & group effort toward providing the best service possible
• Building strong channels of communication throughout the store
• Communicating with customers on ways to deliver outstanding service
• Addressing customer concerns and presenting mutually beneficial outcomes
• Ability to multi task and prioritize business needs
• Identifying patterns and trends of the business and utilizing that information to provide outstanding customer service
• Recognizing problems and the ability to solve them creatively and independently
• 2-3 years supervisory experience preferred
• Retail experience preferred

Key Account Manager, Grocery Resume Examples & Samples

• Develop and manage customer relationship with buyers; contribute to customer strategy ensuring local RB business objectives are achieved
• Achieve / exceed all key sales measures and target for the national account (NR, COP, NWC and trade spend)
• Work in close partnership with brand marketing to ensure development and implementation of customer category strategy and best in class 4P execution
• Partner with Demand Planning to ensure Customer Service levels and met / exceeded
• Work with Category Development Managers to develop plans to drive category / trade business plans; work with field sales to manage customer as key stakeholder
• Managing customer negotiations in relation to RB commercial strategy and customers trading terms
• Overall Continuous improvement - identifying opportunities for efficiency and profitability and overall improvement in the management of categories
• Maintains complex records
• Collects data/information for dept. use in special projects or reports
• Answers dept. phones as needed and routes to appropriate area
• Reviews information/data and makes decisions within very defined guidelines, parameters, and instruction
• Sorts, files and maintains invoices, receipts, contracts, or other special department documents
• Completes keyboarding projects such preparing correspondence and mailings
• Compiles information and data from various sources for specific departmental reports, and creates reports, graphs and data comparisons
• Monitors daily work of a group of lower level specialist and make adjustments in division of work to ensure timely accurate completion of work
• Excellent computer skill: word processing and/or spreadsheet
• Be detail oriented, ability to organized, and strong analytical skills
• Possess ability to direct, organize, lead and control work group staff

Swing Shift Grocery DC Order Filler Resume Examples & Samples

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• High school diploma or general education degree (GED) plus one year experience in work; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to organize/prioritize variety of tasks/projects
• Familiarity with distribution center receiving terms and processes
• Fred Meyer pallet jack certification/license
• Six months warehouse experience

Grocery Department Leader Resume Examples & Samples

• Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
• Empower those associates to create a simple, fresh and inspired shopping experience for every customer
• Prioritizing /planning work activities by using time efficiently
• Communicate the company, department, and job-specific information to associates including information from board meetings/huddles
• Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger
• Oversee/manage the efficient operations of all functions and activities of the Grocery Department
• Prioritizing and planning work activities by using time efficiently
• Identifying and resolving problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
• Motivating self/others to achieve goals
• Communicating change effectively by building commitment to overcome resistance
• Being committed to the company's customer and associate promise
• Supporting the Customer 1st team
• Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress
• Consistently being on time for work and meetings and ensuring responsibilities are covered when absent
• Executing on all action plans and daily priorities including performance goals and best practices
• Adherence to all food safety regulations
• Adherence to out of stock standards by effectively utilizing Computer Assisted Ordering
• Staying current with present, future, seasonal, and special ads
• Promoting corporate brands to customers and ensuring associates are educated
• Managing the scheduling of Grocery associates to provide adequate department coverage to meet customer demand
• Providing appropriate, actionable feedback to help teams and individuals grow
• Helping associate identify how their work aligns with key store initiatives
• Monitoring/controlling supply expenses for the department to allow associates and customers to have all resources necessary
• Assisting store management in preparing the department budget and conducting profit and loss reviews
• Taking appropriate action on all financial reports
• Developing/implementing a department business plan to achieve desired results
• Supervise/coach Grocery associates in the performance of their duties, complete performance reviews, provide feedback and reward associates
• Must be able to perform the essential functions of this position with or without reasonable accommodations
• Effective communication/customer service skills
• Ability to handle stressful situations
• Ability to lead other associates
• Flexibility in work schedule
• Successful completion of basic and supervisory skills
• High school diploma
• Assistant Grocery Department Leader

Grocery Category Analyst Resume Examples & Samples

• Review and perform analysis on categories using corporate systems, syndicated data, consumer data and other data sources
• Recommend category improvements to the Senior Category Management team during the category review process
• Perform assortment and Stock Keeping Unit (SKU) rationalization on all assigned commodities
• Create and maintain strategic partnerships with vendors that will allow Deli/Bakery to reduce cost and increase profit
• Coordinate with brokers and manufacturer's to develop and analysze plan-o-grams
• Partner with the Divisions on to achieve sales, gross margin and market share goals
• Analyze and prepare plans that support division budgets
• Assist in the coordination of compiling data essential for building successful sales plans and gross mark-up goals
• 2 years comparable experience
• Division or merchandising experience as a Buyer or Analyst
• Knowledge of Excel, Access, Word and PowerPoint
• Exposure to Category Management tools such as the Kroger Category Management System Data Warehouse, dunnhumby, Business Objects, Pricing and Sales Plan tools, ect
• Bachelor's degree
• Procurement experience
• Division merchandising or financial experience
• Good knowledge or retail environment, as well as consumer and competitive market dynamics
• Division Perishable Coordinator or Merchandising Representative
• Comparable position/ experience
• Communicate with fellow supervisors and Manager on daily operational activities
• Manage and promote safety and sanitation in all areas
• Plan production/staffing need on a daily, weekly, period basis
• Monitor and meet all order accuracy requirements/expectations
• Conduct meetings with hourly associates
• Oversee the personnel records for all associates
• Help develop and train hourly associates
• Generate distribution/service center productivity reports regarding labor standards, and accounts for all labor hours, adhering to budget requirements and works toward obtaining objectives and divisional goals
• Two or more years of leadership experience
• Highly motivated, energetic and capable to address issues with a strong sense of urgency
• Strong analytical skills, with the ability to report and recommend solutions to challenges
• Strong communication skills both verbal and written
• Proficiency in computer software (MS Word and Excel, especially)
• 2-5 years supervisory experience
• High School or greater educational (degree preferred)

Grocery Resume Examples & Samples

• Proactively approach customers, help them locate products, educate them on the proper use of equipment and answer any questions they may have
• Maintain the overall appearance and functionality of the department by ensuring bins are refilled and display tables are well-merchandised to drive sales and promote seasonal products
• Ensuring High Quality Products & Ingredients
• Unload deliveries and work independently handling a variety of tasks and prioritizing responsibilities
• Ensure customers are using gloves or scoops when taking products from bins and are not freely sampling loose candy
• Follow Wegmans recipe to make and package homemade peanut butter
• Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
• Helps customers make great meals easy by providing Knowledge Based Service, sharing ideas for meals, building relationships with customers, making the experience fun

Grocery Senior Team Leader Cleveland East Resume Examples & Samples

• Schedule employees and delegate work assignments in accordance with the collective bargaining agreement when applicable, effectively utilizing employees and supplies to maximize the store's profits
• Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit according to Company policy
• Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department
• Direct, oversee, and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency, and control labor costs
• Maintain a safe and clean environment to ensure health and OSHA requirements are met
• Develop and maintain communication processes with other departments in order to develop marketing plans, which help to meet the financial objectives of the store
• Analyze the Customer Satisfaction Index and Employee Satisfaction Index to identify areas needing improvement and develop processes and/or procedures to address those issues
• Maintain accurate department records to ensure documentation of activities is available
• Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal
• Promote the continuous development of employees and identify candidates for Management Development Process
• Provide leadership that promotes and exemplifies a Passion for Food
• Ability to understand and adhere to the Collective Bargaining Agreement
• Communicate w/Courage & Impact

Grocery Stock Clerk Carmel Market District Resume Examples & Samples

• Display a commitment to learn about food and share food knowledge with fellow team members and customers
• Prepare product to be stocked by taking case of pallet, cutting it open and loading onto flat, pricing, if necessary
• Interpersonal Skills

Sales Representative Grocery Division Resume Examples & Samples

• Strategizes/preplans on how best to achieve sales and merchandising objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information
• Calls on accounts and covers daily routes by creating an established and efficient routing pattern
• Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable
• Prepares and delivers professional sales presentations to customers by balancing the company’s priorities and customers’ needs to include selling display ideas, new products, cold box, shelf, well and back bar placements and resets, drink and wine lists, and promotions
• Understands and works with management on inventory levels by being aware of current inventory and out of stock situations and by alerting management to possible fluctuations in demand
• Attains standards of performance goals by achieving the distribution, volume and activity goals of supplier brands as set by management
• Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate
• Maintains product levels in accounts by taking inventory and restocking shelves (where legally permissable)
• Obtains payments for company by collecting and delivering checks or other remittance from accounts where legally permissible
• Educates account staff on priority brands by administering educational staff training seminars
• Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager
• Manages customer account receivables by timely processing of credits and returns and communicating with accounts on aged receivables
• Services accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate to management
• Maintains professional relationships with all suppliers by participating in effective supplier work with sales calls, and sales blitzes
• Remains informed of company/supplier activities and updates by attending and actively participating in weekly sales meetings
• Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. WSSM, TOPS, FOCUS MARKETING, SFA)
• Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
• Maintains customer confidence and protects operations by keeping information confidential
• Maintains a safe and clean working environment by complying with procedures, rules and regulations
• Contributes to team effort by accomplishing related results as needed
• Bachelor’s degree in related field and/or equivalent training and work experience preferred
• An understanding of wine and spirits is required. Experiece in the on premise wine sales/service environment is highly preferred
• Individuals with strong accounting, computer, customer service and interpersonal expertise preferred
• Must be a results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion. Strong customer service orientation. Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines
• Proficient PC skills using MS Office and other various programs including presentation software
• Familiarity with assigned territory is a plus
• Must have a valid driver’s license and be able to operate a motor vehicle
• The position requires the use of a personal vehicle

Grocery Team Leader Trainee Resume Examples & Samples

• Delivering a team that consistently meets goals for productivity and customer service
• Writing schedules for the department
• Responsible for all selection of team members in the department
• Mentoring and coaching team members
• Ensuring training curriculum is completed and up to date for all department team members
• Collaborating with Shrink Analyst on department stockloss concerns and ensures correct mark down procedures per policies
• Spending 90% of shift on sales floor to communicate with customers and team members to ensure exceptional service and condition is provided
• Reviewing inventory levels and write orders
• Reviewing all Production Planners daily
• Ensuring daily set times are met
• Reviewing daily department sanitation
• Reviewing all paper work; i.e. daily and period inventories, temperature checks and zone recoveries
• Monitoring and ensuring that all financial goals are being met
• Conducting applicant interviews to ensure proper staffing levels
• Executing and maintaining all department planograms
• Reviewing the department merchandising standards so they are met
• Other department specific duties as assigned
• Prior retail experience
• Familiarity with personal and food safety procedures
• Excellent verbal and written communication skills
• Flexibility to work flexible shifts
• Ability to maintain positive working relationships with customers, team members, leadership, vendors and office support staff
• Possesses strong leadership and mentoring skills with the ability to effectively communicate and delegate
• Possesses strong analytical and problem solving skills to include the ability to analyze financial data
• Highly organized with attention to detail and deadlines
• Ability to recruit and develop a talented team with attention to staffing goals
• Successful completion of all required Team Leader and department related training
• Working knowledge of safety and sanitation standards to include safety audits, comprehensive food audits, etc
• Understanding of financials (sales, labor, shrink, margin)

Grocery & GM Stocking Team Leaders Resume Examples & Samples

• Responsible for staffing selection and hiring to achieve staffing needs
• Monitors team member work practices and providing corrective action where necessary
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions
• Supports achieving sales, shrink and labor plans for the department
• Reviews sales goals, supply costs, stock loss/shrink results and goals
• Delivers on Brand Promises through team execution; i.e., "Provide an easy shopping experience for our customers"
• Models exceptional, fast and friendly customer service
• Reviews Customer Survey and customer feedback from previous day or week
• Communicates the Meijer Friendly Initiative in all team meetings and conversations
• Reviews daily inbound product flow in Grocery and General Merchandise Keys
• Schedules team members according to Activity Based Labor (ABL) earned hours
• Trains all team members to execute all activities to required production levels and ensures that all required training has been completed
• Supervises and directs Stocking Team to
• 1 year of management experience
• Meijer Stocking Production System (MSPS) Training

Territory Sales Manager, Independent Grocery Resume Examples & Samples

• Build strong relationships with customers and work to understand their business, then develop and deploy strategic selling initiatives that leverage KeHE’s best-in-class distribution platform
• Sell a productive portfolio to ensure our customers have an optimal product mix
• Lead conversations around promotional programs, and capture extra performance dollars for the account on a weekly basis to include additional promos, demos, ads, and other vehicles to drive base business
• Identify and open new accounts and expand existing accounts
• Execute KeHE marketing programs to grow sales and bring innovations to market
• Educate customers and provide access to new items and build relevant and timely programs
• Monitor and assist all accounts receivables activities
• Proper budgeting and management of sales and expenses related to the assigned customers including sales, credits, expenses, merchandising hours, drop size, and extra performance activities
• Communicate and collaborate within a team-focused environment in the territory and with other KeHE functional areas to meet our objectives
• Provide guidance on forecasting demand on new and promotional items
• Attend trades shows, meetings, and trainings as assigned
• Excellent customer service, presentation, and active listening skills
• Ability and willingness to work flexible hours, including some weekends
• Ability and willingness to travel up to 60% locally and 40% overnight as needed
• Ability to make solid business decisions and champion solutions as needed
• Excellent verbal and written communication with people at all backgrounds and organizational levels
• Team player who links their activities to company objectives, dedication to continuous improvement, and removes obstacles leading to success
• Merchandising skills helpful

Grocery Perishable Buyer / Specialist Resume Examples & Samples

• Participate in regional and national sales promotions
• Maintain and monitor department waste, spoilage, sweep, and transfer logs
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
• Ability to understand and convey to others the differentiating factors about our products
• Ability to follow directions and established procedures
• Ability to visually examine products for quality and freshness
• Basic proficiency with computer applications and programs including email, Microsoft Office, and operations related applications
• 1+ year buying/merchandising experience
• 1+ year perishables experience

Specialty Grocery Stocking Resume Examples & Samples

• Proactively approach customers and spend the majority of time on the sales floor to help them locate items, share product knowledge, discuss health and wellness, and offer suggestions and solutions
• Familiarize self with all products on the shelves and inventory in the backroom to better assist customers and educate them on product attributes
• Support Eat Well. Live Well and share knowledge by sampling products, creating product fact sheets, educating customers, and answering questions
• Possess teamwork & diversity awareness
• Ensure food & human safety
• Previous exposure to natural/organic products
• Passion for living a healthy lifestyle
• Demonstrated wellness orientation

Lead Grocery Stock Clerk Resume Examples & Samples

• Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed
• Innovation - Generates suggestions for improving work; Presents ideas and information in a respectful manner
• Motivation - Sets and achieves personal goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence
• Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings
• Problem Solving - Identifies and resolves concerns in a timely manner; Uses reason even when dealing with emotional topics
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
• Teamwork - Balances team and own responsibilities; Is open to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit

Lead Demand Planner, Grocery Resume Examples & Samples

• Exercises independent judgment and decision making
• Ability to assess talent and coach for performance when appropriate
• Possesses a high degree of professionalism, tact, sense of urgency and persistence
• Possesses superior analytical and communication skills
• Possesses the ability to create new reports and procedures
• Possesses the ability to solve complex problems in an expeditious fashion
• Proficiency in Manugistics is preferred. Candidate should also have a strong working knowledge of Microsoft Office products including: Excel, Access, Word, and Outlook

Sales Consultant, Grocery Chains Resume Examples & Samples

• BA/BS degree in business or related field, or equivalent experience
• 1-3 years work experience in a data intensive position in a consumer products/retail industry
• Wine/Industry knowledge to include basic understanding of distribution, wine varietals, and leading spirit categories
• Experience making business presentations/reviews to small groups
• Advanced Microsoft Office Suite
• Business Intelligence, SQL, Reporting Services
• Extremely detail oriented
• Comfortable in a heavily data driven environment
• Ability to be a team player in a dynamic, fast-paced environment
• Must be able to juggle multiple priorities with tight deadlines
• Excellent interpersonal skills including written and verbal English communication skills
• Must be self-motivated, articulate and creative
• Ability to work independently, with minimum supervision
• Knowledge of market research tools (ie. ACNielsen or IRI syndicated information)
• Problem solving skills to assess business needs and develop solutions
• Occasional Travel
• Travel for staff visits, training and/or special workshops/projects
• If your résumé is prepared outside of USAJOBS Résumé Builder, select this link to begin: Online Questionnaire
• Print a copy of this job announcement to view the qualifications offline. Also select View Occupational Questionnaire to view and print the questionnaire
• Print a copy of the OPM Form 1203-FX, which you will use to provide your answers. To obtain the form you may use the link (http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf), call us at (614)692-7835 or e-mail us at [email protected]
• You may submit the Form 1203-FX (hard copy questionnaire), resume, and/or any supporting documents by fax
• If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing
• If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet (http://staffing.opm.gov/pdf/usascover.pdf) and be sure it is completed in its entirety and clearly legible
• Resume: Required. To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume
• Questionnaire: Required
• Transcripts: If applicable
• Incumbent may be subject to travel within DeCA for staff assistance visits, training, and special workshops/seminars. Travel may be by government or commercial means and may involve traveling during non-duty hours or on non-duty days
• Time-in-Grade: Current or previous federal employees must meet time-in grade. To be eligible for the GS-10 level, you must have held a GS-08 (or equivalent) position for a minimum of 52 weeks
• Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR 330.501)
• If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet (http://staffing.opm.gov/pdf/usascover.pdf) and be sure it is completed in its entirety and clearly legible. The fax number is 1-478-757-3144
• In accordance with 5 CFR 2635.704, applications will not be accepted in a postage paid government envelope
• Additional required supporting documentation: Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See https://tools.hr.dla.mil/downloads/USAStaffing/DeCASupDoc.pdf for more information

Transportation Supervisor for a Large Grocery Distribution Center Resume Examples & Samples

• Coordinates daily scheduling of drivers and staff members ensuring the effectiveness of the workforce
• Monitors driver departure times and reports the information accordingly
• Shares on-call duty with members of the Transportation Department
• Coordinates customer deliveries with Drivers and notifies customers of delays or accidents
• Assists in determining rental requirements and equipment needs
• Answers phones, directs calls and handles customer, warehouse and driver inquiries
• Acts as the back-up person for the Transportation Manager as well as for completing log data entry
• Summarizes and publishes results of quality checks and “on-time reporting”
• Works with Leasing company to ensure proper maintenance schedules of trucks
• Acts as key communicator between various departments regarding schedule changes and new account service
• Performs other duties as required
• Completes tasks in a manner that meets all established timelines and accuracy requirements
• Demonstrates the ability to perform effectively a team environment
• Quality and safety functions are completed in accordance with Company standards and procedures
• Receives consistent, positive feedback from internal and external customers
• Knowledge of Department of Transportation regulations
• Current Microsoft Office Applications: Excel, Word and Access skills necessary
• Minimum four years experience in multiple stop dispatch operation
• Ability to manage multiple tasks in a fast paced work environment
• Detail oriented and ability to coordinate complex work schedules
• Strong written/verbal communication skills
• Obtains best possible product quality at competitive pricing at all times
• Ensures that established policies and procedures are understood and adhered to by all Produce procurement staff
• Strives to meet or exceed inventory turn goals and service levels
• Interfaces with other department heads and division personnel to accomplish job functions. Develop and maintain good working relationships with suppliers, store operations, distribution center and division office personnel
• Assesses current inventory, growing conditions, seasonality, promotional activity and logistics situation to determine order quantities
• Completes Purchase Orders and input using mainframe and iTrade functionality
• Reviews and resolves pre-books received from stores or division personnel prior to purchasing
• Maintains necessary files and records
• Remote access (buying system) from home or off site location when necessary
• Understanding of procurement, logistics and inventory management practices
• Planning and organizing skills
• Written and verbal communication skills as well as interpersonal skills to develop and maintain effective business relationships within and outside the company
• Computer aptitude with the ability to use spreadsheet and word-processing software
• Most work is performed under general office conditions in a temperature controlled environment. Incumbent will use calculators, keyboards, telephones, and other office equipment in the course of the workday

Related Job Titles

• • Increased sales by 20% through targeted customer engagement and upselling techniques, resulting in improved store revenue.
• • Trained and mentored new sales associates, enhancing team productivity and customer service quality.
• • Implemented effective inventory management strategies, reducing stock discrepancies by 15%.
• • Led a project to redesign store layout, improving customer flow and increasing impulse purchases by 10%.
• • Resolved customer complaints efficiently, achieving a 95% customer satisfaction rate.
• • Collaborated with marketing team to develop in-store promotions, boosting foot traffic by 18%.

21 Retail Resume Examples & Guide for 2024

Your retail resume must prominently feature your customer service skills. Highlight instances where you've successfully handled customer inquiries or resolved issues. Demonstrate your efficiency and familiarity with point-of-sale systems in your retail resume. Include specific examples of your sales achievements and inventory management prowess.

All resume examples in this guide

Entry-Level Retail

Apple Retail

Assistant Manager Retail

Fashion Retail

Grocery Manager

High End Retail

Luxury Retail

Merchandise Manager

Merchandising Manager

Retail Assistant Store Manager

Retail Designer

Retail Director

Retail General Manager

Retail Operations Manager

Retail Pharmacist

Retail Sales Supervisor

Retail Salesperson

Visual Retail

Retail Sales Associate

Resume guide, retail resume sample.

Format a retail resume

Retail resume experience

Resume with no experience

Skills for retail resume

Education and certifications

Retail resume summary

Additional sections

In conclusion

By Experience

Retail can be an option for those just starting out in their career or it can actually turn into your entire career. We all played games of being a retail assistant when we were kids. It was fun then, and it can be fun now, even though you’re not “selling” your own clothes to your best friend.

Retail involves much more than merely selling products. It's about actively assisting people, effective communication, and, most importantly, building relationships with regular customers. Although you may occasionally encounter a difficult customer, you can appreciate that no two customers or days are alike. There's always a chance to make a positive impact, adding to the job's dynamic nature and appeal.

Curious about how to excel in the recruitment process? Our retail resume guide’s got you covered, with comprehensive tips on formatting, tailoring your experience and education sections, describing your skills, and last but not least, creating that perfect resume profile.

Key takeaways

• Choose the hybrid resume format to put equal focus on your retail experience and relevant skills.
• Tailor your experience section to the job posting, and include information on the companies you worked for, your day-to-day responsibilities, and achievements.
• Retail jobs are beginner-friendly, just focus on your abilities and any additional experience you might have, such as volunteer work or projects.
• Add hard skills in a separate section, and illustrate soft skills with examples throughout your resume.
• Additional sections such as projects or hobbies can show your unique personality.

Now that we’re clear on the purpose of this article, let’s explore an example of a retail resume.

Wayne has over 5 years of experience in retail. Use his retail resume as a template for your own, or create one from scratch using the Enhancv resume builder .

Wayne Halpert Retail Associate [email protected] ·LinkedIn · Miami, FL

Summary Dedicated Retail Associate with over 5 years of experience in enhancing customer experiences in high-volume retail settings. Proficient in product knowledge dissemination, customer issue resolution, and sales techniques. Recognized for superior communication skills and the ability to quickly master new product features to drive customer satisfaction and sales.

Experience Retail Sales Associate Target, Miami, FL June 2020 – Present

• Engage daily with an average of 50+ customers, providing assistance and product recommendations to enhance their shopping experience.
• Effectively handle customer complaints and issues, ensuring a swift resolution aligning with company policies, resulting in a 15% increase in customer return rate.
• Train and mentor new employees on store procedures and customer service best practices.

Customer Service Representative Best Buy, Miami, FL March 2018 – May 2020

• Delivered detailed product information and advice to customers, supporting their choice of electronic and appliance solutions.
• Recognized as Employee of the Month three times due to excellent customer service and achieving the top sales in the team.
• Supported inventory management efforts by organizing stock and updating inventory systems.

Education Associate of Arts in Business Administration Miami Dade College, Miami, FL Graduated: 2017

Certifications

• Certified Customer Service Professional (CCSP)
• Retail Operations Certificate
• Strong communication and interpersonal skills
• Proficiency in POS systems and inventory software
• Effective sales and merchandising techniques
• Capable of handling multiple tasks in a fast-paced environment
• Proven ability to work both independently and as part of a team
• English (Native)
• Spanish (Fluent)

Having seen a sample, we'll now review some tips on formatting you can use to structure your resume effectively.

How to format a retail resume

Just like when your customer is looking for a specific product, you need the right resume format  to help you achieve your goals. But which one is it? For a job in retail, we recommend using the hybrid format , as it balances your experience and skills, which are equally important in a job in retail and can be used by both entry-level candidates and more experienced ones.

Resume designs

• Strive for conciseness  in your application. A 1-page resume  is usually sufficient for the highlights of your experience.
• Readability is super important, so keep your margins between 0.5” and 1”  on all sides.
• A two-column layout  saves space so that you can include all the important information you need. It’s also easy to scan.
• Don’t be afraid of using some color on your resume . You can even match the colors of the company you’re applying for! As for fonts, stick to something easily readable, such as Arial, Rubik, or Lato .
• Contact information

Your resume header  is your calling card. So, it should include all the essentials: your name, job title, and contact information . Generally, a photo isn’t needed , unless the specific place you’re applying for requires it.

Contrary to popular belief, our tests showed that fonts, colors, columns, and resume length don’t affect Applicant Tracking Systems  parsing. Focus on matching job description language and formatting details like dates and bullet symbols as those may affect your application.

File formatting

To keep your desired resume layout  in place, opt for the PDF format . Name your file  like so: FirstName_LastName_JobTitle.

Top sections on a resume

When structuring your resume, leave space for these resume sections :

• Work Experience
• Summary/Objective

We’ll discuss them in more detail below.

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With a suitable format chosen, the next step is to detail your professional experience to demonstrate your capabilities.

How to write your retail resume experience

If well-written, your experience section  can give recruiters insight into what kind of an employee you are. Make sure you include information on:

• The companies you worked for, your roles, and the period you spent there.
• Your day-to-day tasks and responsibilities.
• Specific types of software you worked with.
• Quantifiable achievements.

The Retail Sales Associate is a member of a talented team that provides service that is unique to our customer’s needs. Our associates build genuine connections and loyalty with our customers  and help them build an entire wardrobe. Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards  are consistently maintained.

Responsibilities

Sales Generation and Performance

• Greet customers promptly and genuinely, and re-engage appropriately.
• Build customer loyalty by creating genuine connections with customers.
• Conduct company sponsored outreach to acquire new customers and increase shopping visits.
• Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely.

Customer Service

• Guide customers to looks that flatter.
• Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options.
• Help our customers build an entire wardrobe that is easy, versatile and trend right.
• Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
• Keep up to date on what’s in fashion today and how J. Jill translates fashion trends for our customers.

Visual Merchandising

• Assist with floor set execution and ongoing re-merchandising of the store.
• Maintain excellent visual standards.
• Replenish the sales floor according to minimum product level standards.

Operational Excellence

• Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization.
• Complies with company policies and procedures, ensures a safe environment and protects company assets.

Qualifications

• Previous work experience in a retail environment, Women’s specialty retail experience preferred.
• Point of sale system, technical experience.
• Connections within the community are preferred.
• Passionate about fashion and the J. Jill brand; continually engaged.
• Excellent communication skills.
• Proven sales and customer service skills.
• Strong style, merchandising and wardrobing skills.

Another thing recruiters will appreciate is tailoring your application to the job posting . If you use keywords from the job description , it will quickly show HRs you’re a match for the job. Let’s see an experience section tailored to the job posting above:

• • Cultivated strong customer relationships by offering personalized fashion guidance and creating a welcoming store atmosphere, leading to a 20% increase in customer loyalty.
• • Organized and executed floor sets and maintained visual merchandising standards, ensuring consistent presentation of merchandise that aligned with seasonal trends.
• • Participated in comprehensive operational tasks, including inventory management, product replenishment, and promotional campaign implementations, ensuring seamless store functionality.

It’s got all the essentials:

• Directly aligns with key responsibilities in the job posting, such as building customer loyalty, maintaining visual merchandising standards, and handling operational tasks.
• Highlights proficiency in areas specifically mentioned in the job posting, including customer service, merchandising, and operational excellence, showing a perfect fit for the role.
• The bullets emphasize tangible outcomes, such as increased customer loyalty and efficient store operations, which match the performance-driven aspects sought in the job posting.

To make your experience stand out, let's focus on quantifying your achievements with specific, measurable outcomes.

How to quantify your experience on a resume

Sales are an essential part of retail, but what is your unique selling point? When you include numbers on your resume , make sure they tell a story of what that meant for you in your career as well as for the company. Here’s what you can add to your resume to engage recruiters:

• Include precise sales figures: This reveals your direct impact on the business's financial development and portrays your selling prowess.
• Specify the size of the inventory you managed: This demonstrates your ability to handle product variety and volume, which is crucial in retail.
• Detail the volume of customer traffic you've handled daily: It emphasizes your capacity to handle pressure and multitask effectively.
• Indicate any reductions in customer complaints under your watch: It shows your focus on customer satisfaction and problem-solving abilities.
• Quantify any improvements or efficiency gains in-store processes you have contributed: This indicates your strategic thinking and orientation towards improving business operations.

If you're new to the workforce, here’s how you can leverage other experiences and skills instead of direct job experience.

How do I write a retail resume with no experience

For many, a job in retail is their first job ever . It’s a great opportunity to gain experience, work ethics, and transferable skills. But if it’s your first job, what could you include in your resume, so it isn’t so obvious you don’t have much experience ? Well, we’ve got some tips:

• Use the skill-based resume format . Focusing on your abilities will take the pressure off your lack of experience.
• Emphasize the benefits of your education: you can list high school education , a higher degree, or even an incomplete degree . Make sure you focus on key achievements , relevant coursework, or good grades (for college, underline a high GPA ).
• Include any transferable skills  you’ve got: communication, teamwork, and attention to detail.
• Ever done any volunteer work? List it on your resume, as it’s a sure way to impress HRs, regardless of how much experience you have. It also demonstrates your willingness to help others.

Finally, use a strong resume objective  to convince recruiters you’re the one they’re looking for. Keep it short (1 - 3 sentences) and underscore what you think you can bring to the company. Remember to outline your willingness to learn! Here’s an example:

What makes it effective?

• The objective matches the job’s specific duties like customer meetings and strategic follow-ups, showing the candidate’s readiness for the role’s demands.
• It emphasizes transferable skills crucial for the position, such as communication and teamwork, positioning the candidate as capable and adaptable.
• The candidate expresses a commitment to ongoing professional development, aligning with the company’s values of continuous improvement and learning.

Mentioning both hard and soft skills is crucial, especially when you haven't accumulated much job-specific experience.

In retail jobs, skills are equally important as your experience. Your skills section  consists of hard and soft skills. Outline the hard skills  in a separate section, so recruiters can easily see what software you use and what industry-specific abilities you’ve got.

Remember, these can be easily put to the test, so don’t lie about your proficiency . Key hard skills for retail can include:

Best hard skills for your retail resume

• Point-of-sale (POS) systems
• Inventory management software
• Customer Relationship Management (CRM) software
• Electronic article surveillance (EAS) systems
• Self-checkout systems
• e-commerce software
• Retail merchandising
• Product displays setup
• Cash handling
• Stocking and restocking
• Loss prevention techniques
• Pricing and markup
• Sales strategy
• Visual merchandising tools
• Gap analysis
• Multichannel retailing
• Knowledge of retail laws and regulations
• Product knowledge in chosen sector
• Warranty sales and administration
• Barcode scanning technology

Soft skills , on the other hand, are best dispersed throughout your resume summary or objective, or your experience section. They work best when illustrated with specific examples:

Best soft skills for your retail resume

• Customer service
• Communication
• Time management
• Problem-solving
• Attention to detail
• Stress management
• Multitasking
• Salesmanship
• Decision-making
• Flexibility
• Negotiation
• Responsible
• Positive attitude
• Conflict resolution
• Initiative-taking

Beyond skills, your educational background and certifications can significantly bolster your resume's appeal.

How to list your certifications and education on your resume

Many people believe that you don't need a college degree to work in retail. While it's true that many retail positions are accessible with just a high school diploma, a college degree on your resume can set you apart. Possessing a higher degree not only makes you a more competitive candidate, but it can also significantly enhance your prospects for advancing into retail manager roles.

Here’s what a good education section  could look like. When creating it, we targeted the job posting  above:

• • Specialized in retail management and visual merchandising, developing strong merchandising and wardrobe styling skills.
• • Completed coursework in Customer Relationship Management, learning techniques to enhance customer engagement and loyalty.
• • Participated in a capstone project focused on innovative retail marketing strategies, helping local boutiques increase their customer base.
• • Regularly engaged in fashion workshops and seminars to stay up-to-date with the latest fashion trends and their commercial applications.

This section is designed to showcase educational qualifications that directly relate to the responsibilities and desired qualifications listed in the job ad, such as customer service, sales skills, fashion knowledge, and merchandising.

Aside from a degree, you can also include certifications  if you have them. Consider adding these to your resume:

Best certifications for your retail resume

• Certified Retail Manager (CRM)
• National Retail Federation Customer Service Certification (NRF)
• American Purchasing Society Certified Purchasing Professional (CPP)
• Certified Store Manager (CSM)
• Retail Management Certificate

With your qualifications listed, we'll now craft a compelling resume summary that encapsulates your professional identity.

How to write your retail resume summary

An effective resume summary  is vital for landing a retail position. It should capture the hiring manager's attention and concisely highlight your relevant experience in 3 - 4 sentences. Use an active voice to convey your skills and emphasize how you can contribute to the success of the retail company you're applying to. Here’s a retail summary example targeting the job ad from above.

This summary directly highlights experience in women's retail and expertise in customer service, wardrobe building, and visual merchandising. It assures potential employers that the candidate is not only skilled in the core areas required for the position but is also capable of fostering customer loyalty and sales growth through personalized service.

Finally, let’s enhance your resume by adding sections that showcase your additional relevant skills and activities.

Additional sections for a retail resume

Retail is a competitive field, so why not impress recruiters with sections on your resume that reveal a bit more about your personality? Here are our suggestions:

• Proficiency in multiple languages  can be a significant asset in retail, especially in diverse communities or tourist areas.
• Participation in community events or volunteer work  can demonstrate your initiative and commitment to community service, which is appealing in customer-facing roles.
• If you’ve undertaken any projects related to retail , such as a successful online store or a fashion blog, this can show initiative and passion for the industry.
• List any workshops or training sessions you have attended that are relevant to the retail sector, such as customer service workshops, sales training seminars, or leadership development programs.
• Although often considered optional, adding a section on relevant personal interests  can help humanize your resume and create talking points that relate to skills valuable in retail (e.g., team sports indicating teamwork, crafting showing attention to detail).

Be prepared to provide references  upon request. These can bolster your credibility, especially if the references are well-known within the industry.

Use this guide to craft a compelling narrative that outlines your expertise and aligns with the specific needs of the employer, ensuring your retail resume stands out  in a competitive field.

Retail resume examples

Explore additional retail resume samples and guides and see what works for your level of experience or role.

Retail Sales Associate positions are heavily influenced by trends in retail and customer service. For a more successful application, consider the following advice:

Include any sales-based experience, especially upselling and cross-selling strategies. Retail environments often focus on sales targets, so any skills that directly boost sales are valuable. Remember to feature your people skills as well, since establishing rapport and building relationships with customers are crucial. Additionally, do not simply mention your merchandising skills but also explain how they help to enhance store aesthetics and drive customer purchases; follow the 'skill-action-result' pattern to achieve this.

Looking to build your own Retail resume?

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