How to display assignment instructions in a flow action
Transferring an assignment
How to display assignment instructions in a flow action
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How to open assignment from activity
I tried with "GetNextWork" activity, but it selects the urgent assignment not the last one. I also tried the "Open" activity with "Perform" as action parameter and/or HarnessPurpose parameter but it still doesn't work. Requirements : - create url mapping. - create a work inside the activity of the url mapping and open the work assignment.
Open assignment from activity
Hi All, I have a below scenario where I want to achieve OpenAssignment action through activity on click of button. 1) On click of Button from Harness, Modal dialog gets open. 2) On click of submit from modal dialog, post activity should get called which should openAssignment (will pass assignment key) and close modal dialog. 3) Assignment ...
opening an assignment to perform via activity
1) On click of a button execute an activity. 2) based upon the outcome of the activity, open an assignment to perform via activity. I have tried the below option. 1) in the on-click event executed the activity first and. 2) in the subsequent action tried to open an assignment based upon a property value which is set by the activity.
Assignment routing
Work Queue. A Work Group identifies a cross-functional team that uses a Work Queue to distribute work. A Work Queue is a list of all open Assignments, in order of importance, for a group of users. Assignments stay in the Work Queue until a user associated with the Work Queue selects an Assignment, or a manager sends an Assignment in the Work Queue to a specific user.
Activity structure
Select if the activity is used to notify a user or users of a pending assignment. Onchange: Select if the activity is run automatically by a Declare OnChange rule. Route: Select if the activity is used to route an assignment in a flow rule. Rule Connect: Select if the activity calls a connector rule to interface with an external system. Trigger
assignment
An activity can iterate through property .pxFlow("flowname").pxAssignmentKey to find the handle of each open assignment. Agents can complete assignments and cause a flow execution to progress. The standard activity Work-.ResumeFlow allows an agent — typically the Pega-ProCom agent — to select and complete a flow action ordinarily routed to ...
Activities
In Pega Platform™, activities automate processing. You create activities in Dev Studio with steps that run in the order you specify. Activity rules automate the system to support complex processes, elaborate calculations, or when a rule requires an activity in order to run. As a best practice, check to see if an Out-of-the-Box (OOTB) process ...
Adding an assignment to a process
Click Custom.. In the Assignment type list, select an activity that creates an assignment.. To use a standard activity that is not in the list, configure the Assignment shape in Process Modeler. In the Router field, press the Down Arrow key and select the name of an activity that determines how the assignment is routed. For example, you can use the ToDecisionTree activity to route an ...
Assignment
An assignment is an instance of a class derived from the Assign- base class. Assignments record a temporary condition of an open work object within an executing flow. The condition requires a user or an external system to act on a work object for it to progress. The phrase " perform an assignment" refers to a user's analysis, research, data ...
Changing a stage with open assignments
Open the dialog box by double-clicking the Utility shape. Optional: To provide a unique name for the shape, in the Utility properties dialog box, in the Utility field, enter a new name. For example: Enter Change stage. In the Automation details section, in the Select type of rule list, select Activity. In the Rule field, enter pxChangeStage.
Open an Assignment on click of a button in perform mode
Accepted Solution. There is change in Requirment where a popup (giving option to Open Assignment) should be displayed on click of button.Here in PreAction of Flow Action Activity to transfer is performed and on click of the button on Model window (Open Assignment Action is performed)..When a Model Window is used it is opening in Perform harness ...
Configuring URLs to open as standalone Assignments
Create a new Activity: In the header of Dev Studio, click CreateTechnicalActivity. In the Label field, enter the name of the Activity. For example: In this scenario, enter OpenItem. In the Context section, set the current application as context. In the Apply to (Class) field, enter Work-. Click Create and open.
Creating an activity
Click Create and open. What to do next: Define a sequential set of instructions, or steps, that the activity completes automatically. For more information, see Configuring steps in an activity. After you create an activity, define a sequential set of instructions, or steps, that the activity completes automatically.
open assignment
An open assignment is a task in your business process that has not been completed yet. By analyzing open assignments, you can determine what actions you need to take to resolve a business process. For example, in a process of reviewing job candidates, an open assignment might inform you to collect personal details from a candidate.
Activity structure
Select if the activity is used to notify a user or users of a pending assignment. Onchange: Select if the activity is executed automatically by a Declare OnChange rule. Route: Select if the activity is used to route an assignment in a flow rule. Rule Connect: Select if the activity calls a connector rule to interface with an external system ...
Creating an activity
In the header of Dev Studio, click Create Technical Activity . In the Activity Record Configuration section, in the Label field, enter a name that describes the purpose of the activity and helps identify the activity. Start activity names with a verb that indicates the purpose of the activity. Follow the verb with a noun or noun phrase that ...
Transferring an assignment
Find and open a case that you want to open. In the Tools section, click ActionsTransfer assignment. In the Activities pane of the case, in the Transfer assignment section, select the new assignee. For example: You can select User, and then enter the user name, as shown in the following figure. After the transfer, the assignment appears in the ...
open assignment
Related information: resolution. An open assignment is one that has not yet been processed by a user. Open assignments are associated with a worklist or work queue.
Flow completed using Tickets does not clean up pending tasks in Assign
Hi, I have used a Ticket to complete a flow. This ticket is set from an Agent activity and it is working fine. Flow is resumed and case status chnages to "Resolved-Cancelled" however I can see the open tasks of Assign-WorkBasket class is still present in the DB table. Can someone please confirm if set ticket doesnot remove the assignment or it only resumes the flow ?
How to Process Assignment within Activity
About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.
Routing an assignment to a work queue
In the autocomplete field that is displayed, press the Down Arrow key and select a work queue. In the Routing section, select Custom from the Route to list. In the Assignment type list, select WorkBasket. In the Router field, press the Down Arrow key and select a router activity that sets the AssignTo property to the name of a work queue.
How to create an Assignment with "Actions" setting
Posted: 1 year ago. Satish KS replied to MaxonL16591286. Report. @MaxonL16591286 Go to process -> then flow. create a flow rule, in the flow rule you see an assignment shape by default which is connect to the end shape or to the another shape. Double Click that connected shape and then you see your first screen shot of actions.
how to force obj-open or obj-open-by-handle use db call instead of
About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.
Need Perfomance Sugesstion for Connect-REST configured in
Hello Everyone, We have a flow, with two assignment A & B. The Post flowaction of Assignment A configured with Activity with Connect-REST to fetch data from external API.T. the result from the API will be mapped to the UI fields in the Assignment B, We got this worked well.. Sometimes, the API took long to respond which add the BrowsInt Alert to PDC and the screen transitiion took ~25 sec to ...
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COMMENTS
I tried with "GetNextWork" activity, but it selects the urgent assignment not the last one. I also tried the "Open" activity with "Perform" as action parameter and/or HarnessPurpose parameter but it still doesn't work. Requirements : - create url mapping. - create a work inside the activity of the url mapping and open the work assignment.
Hi All, I have a below scenario where I want to achieve OpenAssignment action through activity on click of button. 1) On click of Button from Harness, Modal dialog gets open. 2) On click of submit from modal dialog, post activity should get called which should openAssignment (will pass assignment key) and close modal dialog. 3) Assignment ...
1) On click of a button execute an activity. 2) based upon the outcome of the activity, open an assignment to perform via activity. I have tried the below option. 1) in the on-click event executed the activity first and. 2) in the subsequent action tried to open an assignment based upon a property value which is set by the activity.
Work Queue. A Work Group identifies a cross-functional team that uses a Work Queue to distribute work. A Work Queue is a list of all open Assignments, in order of importance, for a group of users. Assignments stay in the Work Queue until a user associated with the Work Queue selects an Assignment, or a manager sends an Assignment in the Work Queue to a specific user.
Select if the activity is used to notify a user or users of a pending assignment. Onchange: Select if the activity is run automatically by a Declare OnChange rule. Route: Select if the activity is used to route an assignment in a flow rule. Rule Connect: Select if the activity calls a connector rule to interface with an external system. Trigger
An activity can iterate through property .pxFlow("flowname").pxAssignmentKey to find the handle of each open assignment. Agents can complete assignments and cause a flow execution to progress. The standard activity Work-.ResumeFlow allows an agent — typically the Pega-ProCom agent — to select and complete a flow action ordinarily routed to ...
In Pega Platform™, activities automate processing. You create activities in Dev Studio with steps that run in the order you specify. Activity rules automate the system to support complex processes, elaborate calculations, or when a rule requires an activity in order to run. As a best practice, check to see if an Out-of-the-Box (OOTB) process ...
Click Custom.. In the Assignment type list, select an activity that creates an assignment.. To use a standard activity that is not in the list, configure the Assignment shape in Process Modeler. In the Router field, press the Down Arrow key and select the name of an activity that determines how the assignment is routed. For example, you can use the ToDecisionTree activity to route an ...
An assignment is an instance of a class derived from the Assign- base class. Assignments record a temporary condition of an open work object within an executing flow. The condition requires a user or an external system to act on a work object for it to progress. The phrase " perform an assignment" refers to a user's analysis, research, data ...
Open the dialog box by double-clicking the Utility shape. Optional: To provide a unique name for the shape, in the Utility properties dialog box, in the Utility field, enter a new name. For example: Enter Change stage. In the Automation details section, in the Select type of rule list, select Activity. In the Rule field, enter pxChangeStage.
Accepted Solution. There is change in Requirment where a popup (giving option to Open Assignment) should be displayed on click of button.Here in PreAction of Flow Action Activity to transfer is performed and on click of the button on Model window (Open Assignment Action is performed)..When a Model Window is used it is opening in Perform harness ...
Create a new Activity: In the header of Dev Studio, click CreateTechnicalActivity. In the Label field, enter the name of the Activity. For example: In this scenario, enter OpenItem. In the Context section, set the current application as context. In the Apply to (Class) field, enter Work-. Click Create and open.
Click Create and open. What to do next: Define a sequential set of instructions, or steps, that the activity completes automatically. For more information, see Configuring steps in an activity. After you create an activity, define a sequential set of instructions, or steps, that the activity completes automatically.
An open assignment is a task in your business process that has not been completed yet. By analyzing open assignments, you can determine what actions you need to take to resolve a business process. For example, in a process of reviewing job candidates, an open assignment might inform you to collect personal details from a candidate.
Select if the activity is used to notify a user or users of a pending assignment. Onchange: Select if the activity is executed automatically by a Declare OnChange rule. Route: Select if the activity is used to route an assignment in a flow rule. Rule Connect: Select if the activity calls a connector rule to interface with an external system ...
In the header of Dev Studio, click Create Technical Activity . In the Activity Record Configuration section, in the Label field, enter a name that describes the purpose of the activity and helps identify the activity. Start activity names with a verb that indicates the purpose of the activity. Follow the verb with a noun or noun phrase that ...
Find and open a case that you want to open. In the Tools section, click ActionsTransfer assignment. In the Activities pane of the case, in the Transfer assignment section, select the new assignee. For example: You can select User, and then enter the user name, as shown in the following figure. After the transfer, the assignment appears in the ...
Related information: resolution. An open assignment is one that has not yet been processed by a user. Open assignments are associated with a worklist or work queue.
Hi, I have used a Ticket to complete a flow. This ticket is set from an Agent activity and it is working fine. Flow is resumed and case status chnages to "Resolved-Cancelled" however I can see the open tasks of Assign-WorkBasket class is still present in the DB table. Can someone please confirm if set ticket doesnot remove the assignment or it only resumes the flow ?
About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.
In the autocomplete field that is displayed, press the Down Arrow key and select a work queue. In the Routing section, select Custom from the Route to list. In the Assignment type list, select WorkBasket. In the Router field, press the Down Arrow key and select a router activity that sets the AssignTo property to the name of a work queue.
Posted: 1 year ago. Satish KS replied to MaxonL16591286. Report. @MaxonL16591286 Go to process -> then flow. create a flow rule, in the flow rule you see an assignment shape by default which is connect to the end shape or to the another shape. Double Click that connected shape and then you see your first screen shot of actions.
About Pegasystems. Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you've driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you've interacted with Pega.
Hello Everyone, We have a flow, with two assignment A & B. The Post flowaction of Assignment A configured with Activity with Connect-REST to fetch data from external API.T. the result from the API will be mapped to the UI fields in the Assignment B, We got this worked well.. Sometimes, the API took long to respond which add the BrowsInt Alert to PDC and the screen transitiion took ~25 sec to ...