CelcomDigi launches all-in-one Business Plans
- Access to affordable digital solutions across all Business plans
- Get uncapped high-speed Internet, equal data for all lines, and free data roaming from RM80/month
PETALING JAYA, 26 February 2023 – CelcomDigi Berhad (CelcomDigi) has unveiled a suite of its All-in-One Business Plans, tailored specifically to meet the dynamic needs of modern businesses. Available from today, the new range of business plans are supercharged with affordable options for digital solutions.
This new introduction is part of CelcomDigi’s continuous efforts to accelerate the digitalisation of more Malaysian businesses, realising cost efficiencies, increased productivity, and the ability to capitalise new growth opportunities to stay ahead in today’s competitive marketplace. Businesses can choose from a wide range of digital solutions such as Cisco Umbrella, altHR, UltraPOS, dSMS, Microsoft 365, and Google Workspace to complement any of the Business plans chosen.
There are four (4) CelcomDigi Business plans that businesses can choose from. All these plans come with uncapped speed, high data quotas, and unlimited calls allowing them to experience seamless connectivity and have ample bandwidth to manage their day-to-day operations.
Businesses who subscribe to the CD108 plan and above will enjoy free data roaming and the option to include up to six (6) supplementary lines, starting from RM48/month. These plans come with uncapped high-speed 5G Internet and equal data quota as the principal line.
For more information on CelcomDigi Business Plans, visit https://business.celcomdigi.com
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CelcomDigi 5G Home WiFi
Modified on Wed, 31 Jul at 9:17 AM
Frequently Asked Questions
1. What is the available offer?
CelcomDigi 5G home WiFi offering are as follows:
|
|
|
| RM199 | RM139 |
| RM149 | RM99 |
| Limited time period | |
| Unlimited | |
| 24 months | No contract |
| N/A | RM99 |
| RM288 (Rebate RM12 x 24 months) | N/A |
| RM500 | RM500 |
| Remaining balance based on months left on the contract | N/A |
| Dual Mode 5G/4G Router Note: Customer will receive one unit of 5G home router (compatible with 4G+/4G), 1 adaptor, 1 LAN cable and 1 router box | N/A |
2. Who is eligible for the subscription?
CelcomDigi 5G home WiFi plan is available for both Malaysian and non-Malaysian above the age of 18 years.
3. I am an existing Celcom/Digi postpaid customer. Am I eligible for any rebate offer?
Yes, Exclusively for Celcom/Digi postpaid customers, you will be eligible for the special rebate offer. Refer to below table for more information:
*Rebate will granted within 60 days from service activation date. The monthly rebate is for 24 months only
4. Where can I subscribe to 5G home WiFi? 5G home WiFi is currently available at all Celcom bluecube, Digi Stores, Celcom Certified Partners & Digi Store Express.
5. What happens if my area has intermittent 5G connectivity?
Upon intermittent 5G connectivity, you will be connected to a 4G network.
6. Where can I check the 5G coverage area?
You may check here or visit the nearest Celcom or Digi outlets to check whether your address falls within the 5G coverage area.
7. Can I purchase the router without a contract?
No, the package comes with minimum 24-month contract.
8. Does the 5G home WiFi come with calls and SMS? This plan does not support calls and SMS.
9. Can I use this service whilst roaming overseas? No, you cannot use this service outside Malaysia.
10. How do I install the router? It’s a plug and play router, therefore no installation is needed for this service.
Setting up is super easy. The advanced 5G home router connects wirelessly to the network so there is no need for ethernet cables or extra hardware.
Just plug it in where you get the strongest 5G signal in your home – as close to a window as possible.
A strong signal is indicated by the LED light on your router. Read the e-user guide here:
- 5G Home WiFi E-Guide .
11. Is there a deposit fee? Yes. An additional RM500 is required upon registration for non-Malaysians.
12. Is there an advance or upfront payment fee?
- For CelcomDigi 5G home WiFi, registration is subject to a RM288 upfront payment fee. The upfront payment fee will be rebated as RM12 over a period of 24 months and credited to your bill based on the billing cycle.
- For CelcomDigi 5G home WiFi Plan only, one-month advance payment of your monthly commitment fees may be applicable.
- All fee is payable via cash or credit/debit card.
13. If I have exceeded the Fair Usage Policy (FUP), can I continue to browse? Yes, upon exceeding the Fair Usage Policy (FUP) allocation of (1000GB), the speed will be throttle down to 512kbps until your next billing cycle. To continue the service at regular speeds, you may purchase an add-on Internet plan.
14. What are the available add-on Internet packages?
You can purchase any of the following add-on Internet packages below:
|
|
|
|
| RM10 | RM40 | RM70 |
| 50GB | 20GB | 40GB |
| 24 hours | As per bill cycle |
15. How do I purchase an add-on Internet plan?
You can purchase an add-on Internet plan via the Celcom Life app, Celcom Life Hub, MyDigi app or by dialing *200#.
16. If I have an active Plus Daily Plan subscription, which Internet quota will be utilized first? The Plus Daily Plan will be utilized first.
17. Can I purchase multiple Plus Daily Plan subscriptions? No. Multiple purchases upon active subscription for Plus Daily Plan is not allowed.
18. Will I get to view the Internet add-on plan I have subscribed to?
Yes. You can view the Internet add-on plan you have subscribed to via the Celcom Life app, Celcom Life Hub & MyDigi app. However, your Plus Monthly Plan quota will be added to your base plan Internet quota.
19. What happens to my unutilized Internet add-on plan quota upon expiry of the subscription? Any unutilized quota will be forfeited after 24 hours for the Plus Daily Plan, or upon renewal of your bill cycle for the Plus Monthly Plan.
20. What is the warranty period for the router? The router has a warranty period of twenty-four (24) months.
21. What if my router is faulty and needs replacement? 5G home WiFi routers provided are covered by a limited warranty during your contract period.
22. Where do I go to replace a faulty router?
You can walk-in at any Celcom bluecube & Digi Stores for a device replacement.
23. What devices can I connect to the 5G home router? You can connect any Wi-Fi capable devices in your home to the 5G home router, from PCs to laptops to set top boxes to smart appliances.
24. What is the difference between the 2.4 GHz and 5 GHz signal on my 5G H ome WiFi plan? The 5 GHz signal is faster but covers a shorter distance and has weaker wall penetration. The 2.4 GHz signal is slower but covers a greater distance with better wall penetration.
25. What is Wi-Fi 6 technology? The CelcomDigi 5G home WiFi has the latest Wi-Fi 6 technology. Instead of boosting the speed for individual devices connected, Wi-Fi 6 is all about improving the network when many devices are connected.
26. Who owns the router? The router remains CelcomDigi's property throughout the contract period. Customers will obtain ownership and entitle to the router upon expiry of your contract period. For clarity, in the event you opt for service cancellation before the contract expires, you may keep the router subject to payment of termination penalty charges.
27. What happens if the 5G home WiFi router provided by CelcomDigi was damaged or lost during my contract period? Any loss or damage (physical damage, water damage, lightning strike, burned, or negligence by customer) due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable, you will be offered with an outright replacement option at RRP.
28. What if I would like to cancel my subscription? You will be charged a penalty of the remaining balance of (RM149 x 24 months contract) or a minimum of RM500 (whichever is higher) if you choose to terminate your service before the end of the contract period.
29. Can I keep the router(s) once the contract period has expired?
Yes, the router ownership will be transferred to you once the contract expires.
30. How do I terminate my contract?
Termination of service is only available at Celcom bluecube & Digi Stores.
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About CelcomDigi
© Copyright 2024 CelcomDigi Berhad (Formerly known as Digi.Com Berhad) [Registration No. 199701009694 (425190-X)]. All Rights Reserved.
Secured Wifi Package Plan
Frequently asked questions, what is secured wifi package plan.
Secured WiFi is a Plan that offers security for your network from scams and attacks. Your personal bodyguard when connected to CelcomDigi WiFi. It comes bundled with CelcomDigi Business 5G WiFi.
Who can subscribe to this Plan?
This package is open to all New and Existing CelcomDigi Business Customer with valid BRN.
Does the bundle come with commitment contract?
Yes, it comes with a 24-month contract
What is the Geran Digital PMKS Madani?
An initiative from the Malaysian government to help Micro, Small and Medium Enterprises (MSMEs) improve digitisation applications in their daily business operations. The grant will match 50% or up to RM5,000 for eligible businesses. This grant is only applicable for the first 12 months of the contract bundle.
How do I qualify for this Digital PMKS Madani grant?
To qualify your business needs to be pass these criteria:
- Available to MSME and Cooperative registered under the relevant laws of Malaysia.
- The company is at least 60% owned by Malaysian citizens.
- The company has been in operation for at least six months.
- The company has a minimum average annual sales turnover of RM50,000.
- Must not have received previous Digitalisation Matching Grants.
Are all products subjected to the 50% off or up to RM5,000 from the Geran Digital PMKS Madani?
Only selected solutions offered by CelcomDigi come with the 50% off rebate for the first 12 months of the contract bundle.
Any additional cost involved?
Processing fee (RM10/line), SST and proration (if any).
What are the offers in Secured WiFi package?
You will get a bundle included of:
- 1 x Cisco Umbrella WiFi Security
- 1 x Business 5G WiFi (up to 500Mbps)
- 1 x Free 4G/5G dual WiFi Router
What is Cisco Umbrella?
Cisco Umbrella is a cloud-based security solution that blocks malicious domains, IPs, and URLs at DNS (Domain Name System) and IP layers before connections are made. It also includes a secure web gateway, cloud firewall, and threat intelligence for comprehensive network protection.
How does Cisco Umbrella work?
Cisco Umbrella inspects and filters internet traffic using DNS. When you try to visit a website, their DNS request is routed through Umbrella's global data centers. Safe sites are allowed, while malicious ones are blocked, preventing access.
What is DNS layer security and how does this help my business?
Domain name system (DNS) layer security acts as the first line of defense. It stops malware earlier and prevents callbacks to attackers if infected machines connect to your network. It’s the primary target of cyberattacks as people tend to pay less attention to it.
Is it important to encrypt databases and customer information in a company?
Yes. And here’s why:
- It prevents security attacks and intruders will not be able to breach data.
- It helps to protect remote workers and prevents cybercriminals from intercepting unsecured public Wi-Fi connections.
- It increases consumer trust. By complying with certain encryption standards, this could give you a competitive advantage.
How would Cisco Umbrella be set up to my WiFi?
No installation or set up needed. Our system integrator will provision your WiFi remotely with Cisco Umbrella service once your connectivity is successfully activated.
Can Cisco Umbrella protect remote workers?
Cisco Umbrella WiFi security only extends protection to those that are connected to the CelcomDigi WiFi network. Beyond the coverage area of CelcomDigi’s WiFi network, workers will not be protected unless they are on the CelcomDigi Cisco Umbrella Mobile Security.
What kind of threats can Cisco Umbrella protect against?
Cisco Umbrella guards against various threats, such as malware, phishing, ransomware, and command-and-control callbacks. It also prevents data exfiltration and ensures compliance with security policies.
Can I use this service whilst roaming overseas?
No, you cannot use this service outside Malaysia.
What is Business 5G WiFi?
Business 5G WiFi offers easy, seamless connectivity with router that requires no complex setup, allowing you to quickly access the internet without any installation.
How do I install the router?
Setting up is super easy. The advanced 5G home router connects wirelessly to the network so there is no need for ethernet cables or extra hardware.
Just plug it in where you get the strongest 5G signal in your home – as close to a window as possible.
A strong signal is indicated by the LED light on your router.
- Read the e-user guide here.
How fast is the Internet connectivity?
You will enjoy Internet speed of up to 300Mbps via WiFi and 500Mbps via cable.
What happens if my area has intermittent 5G connectivity?
Upon intermittent 5G connectivity, you will be connected to a 4G network.
Where can I check the 5G coverage area?
You may check here or visit the nearest Celcom or Digi outlets to check whether your address falls within the 5G coverage area.
Does the 5G home WiFi come with calls and SMS?
This plan does not support calls and SMS.
If I have exceeded the Fair Usage Policy (FUP), can I continue to browse?
Yes, upon exceeding the Fair Usage Policy (FUP) allocation of (1000GB), the speed will be throttled down to 512kbps until your next billing cycle. To continue the service at regular speeds, you may purchase an add-on Internet plan.
What are the available add-on Internet packages?
You can purchase any of the following add-on Internet packages below:
How do I purchase an add-on Internet plan?
You can purchase an add-on Internet plan via the Celcom Life app, Celcom Life Hub, MyDigi app or by dialing *200#.
If I have an active Plus Daily Plan subscription, which Internet quota will be utilized first?
The Plus Daily Plan will be utilized first.
Can I purchase multiple Plus Daily Plan subscriptions?
No. Multiple purchases upon active subscription for Plus Daily Plan is not allowed.
Will I get to view the Internet add-on plan I have subscribed to?
Yes. You can view the Internet add-on plan you have subscribed to via the Celcom Life app, Celcom Life Hub & MyDigi app. However, your Plus Monthly Plan quota will be added to your base plan Internet quota.
What happens to my unutilized Internet add-on plan quota upon expiry of the subscription?
Any unutilized quota will be forfeited after 24 hours for the Plus Daily Plan, or upon renewal of your bill cycle for the Plus Monthly Plan.
What is the warranty period for the router?
The router has a warranty period of twenty-four (24) months.
What if my router is faulty and needs replacement?
The provided Plug-and-Play WiFi routers are covered by a limited warranty during your contract period.
Where do I go to replace a faulty router?
You can walk-in at any Celcom Bluecube & Digi Stores for a device replacement.
What devices can I connect to the 5G home router?
You can connect any Wi-Fi capable devices in your home to the 5G home router, from PCs to laptops to set top boxes to smart appliances.
What is the difference between the 2.4 GHz and 5 GHz signal on my 5G home WiFi plan?
The 5 GHz signal is faster but covers a shorter distance and has weaker wall penetration. The 2.4 GHz signal is slower but covers a greater distance with better wall penetration.
Who owns the router?
The router remains CelcomDigi's property throughout the contract period. Customers will obtain ownership and entitle to the router upon expiry of your contract period. For clarity, in the event you opt for service cancellation before the contract expires, you may keep the router subject to payment of termination penalty charges.
What happens if the 5G WiFi router provided by CelcomDigi was damaged or lost during my contract period?
Any loss or damage (physical damage, water damage, lightning strike, burned, or negligence by customer) due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable, you will be offered with an outright replacement option at RRP.
Can I purchase the router without a contract?
No, the package comes with 24-month contract.
Can I keep the router(s) once the contract period has expired?
Yes, the router ownership will be transferred to you once the contract expires.
Can I terminate my plan before the contract ends?
If you terminate before the contract ends, it will trigger a penalty and early termination fees apply.
How do I terminate my contract?
Termination of service can be made to CelcomDigi careline by dialing *1111.
Can I terminate one of the packages included in the bundle?
No, you cannot terminate individual packages within the bundle. The entire bundle must be terminated as a whole.
About CelcomDigi
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Improve productivity while enjoying unbeatable savings!
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Business Postpaid
Business 5g wifi, business fibre, 3 postpaid lines:, 1 free althr, 1 fibre line @ 300mbps:, 1 5g business wifi, 5 postpaid lines:, 10 postpaid lines:, add-on devices available, get 50% off all plans with our healthcare bundles.
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Speed & value come together to suit your business needs.
Improve productivity and reach more customers with Unlimited 5G.
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Enjoy up to 300Mbps fibre speeds or 5G speeds on our business WiFi with great monthly savings
FREE WiFi 6 router & installation
Get a complimentary router and standard installation when you choose fibre
FREE HR super app exclusively for CelcomDigi business customers
Get a complimentary end-to-end digital workforce environment management
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Now, exclusively free for CelcomDigi business customers, altHR is a full-service HR super app that helps businesses of all sizes manage core HR functions such as leave entitlements, claims, employee profiles, and many more!
Eligibility criteria for the Geran Digital PMKS Madani
Enjoy Ultra-fast and Unlimited Fibre for your home
60% owned by Malaysians
Minimum six (6) months in operation
Have not applied from the previous Grant
Have not applied with other Technology Solution Providers (TSPs)
Here's how to apply & claim up to rm5,000*, enjoy total connectivity and unbeatable savings with geran digital pmks madani..
Select a bundle Choose a postpaid + fibre/business WiFi with a HR digital solution.
Choose your desired plan Pick a plan that suit your business needs.
Submit your details Kindly fill up the form and click submit. Our team would be in touch with you on the next steps.
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Frequently asked questions, enjoy unbeatable savings and get a free hr solution today.
© Copyright 2024 CelcomDigi Berhad (Formerly known as Digi.Com Berhad) [Registration No. 199701009694 (425190-X)]. All Rights Reserved.
IMAGES
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COMMENTS
5G Business WiFi. Enjoy ultra-fast, wireless Internet for your business. Learn more. ... For now, all customers will continue enjoying the existing networks, stores, plans and services they have been using. ... same reliable, consistent, and quality network experience that you've come to enjoy on your existing network, either Celcom or Digi ...
CelcomDigi Business 5G WiFi brings you 5G speeds to your workspace ... Business 5G WiFi ( Plan Only ) RM139. Unlimited. RM79. per month. What's included: Plan Only. ... I am currently subscribed to the legacy Celcom Mega lightning/Go DiGi, am i entitled? Yes, you are, however, you need to ensure the mobile line is in active status (not bared ...
Equal Data for All Employees. Democratising Digital Access. Elevate your connectivity. Share updates with your customers directly with Bulk Messaging. Connecting with customers, partners or employees has never been easier. Connect with your customers with no geographical boundaries with our targeted mobile marketing solution.
Plan Details: Cisco Solution. 1x Cisco Umbrella WiFi Security. Business WiFi. 1x CelcomDigi Business 5G WiFi. Speed. High speed of 300Mbps via WiFi and 500Mbps via cable. Quota. Unlimited.
Celcom Wireless Broadband I Celcom Portable Wifi. Notes: 1. Celcom Business Wireless package is tied up with 12 month or 24 month contract. 2. No drilling needed, only plug and play as shown in the video below to get it up and run. 3. You will receive the Modem within 5 working days once your order approve. 4.
CelcomDigi launches all-in-one Business Plans. February 29, 2024. Access to affordable digital solutions across all Business plans. Get uncapped high-speed Internet, equal data for all lines, and free data roaming from RM80/month. PETALING JAYA, 26 February 2023 - CelcomDigi Berhad (CelcomDigi) has unveiled a suite of its All-in-One Business ...
Business 5G Wifi (Up to 500Mbps) Modified on. July 19, 2024. ... You can purchase an add-on Internet plan via the Celcom Life app, Celcom Life Hub, MyDigi app or by dialing *200#. ... You can connect any Wi-Fi capable devices in your home to the 5G home router, from PCs to laptops to set top boxes to smart appliances. ...
Digital HR Management+. Simplified HR processes & connectivity for all your business needs. Bundled with Business 5G WiFi and 5x Business Postpaid 168 Plan. Bundle Includes. 5x HR Super App License (altHR). 1x Business 5G WiFi (up to 500 Mbps). 5x Business Postpaid 168 plan. Each line comes with. Uncapped 5G Speed;
With CelcomDigi 5G Home WiFi, everyone can enjoy seamless, unlimited ultra-fast internet all day long. Sign up now from just RM79/month and get RM120 rebate off your subscription. Find out at your nearest store today. FAQ and T&C for Sarawak Exclusive Deals.
Here's Celcom Business Plan Benefit Ultra-fast Data & Ultra-low Latency. Unlimited Calls & Data. Free Roaming Pass. Free Devices Terms and conditions & Frequently Asked Questions
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Subscribe to CelcomDigi Fibre broadband plan & enjoy exclusive home device deals from RM2/day. Sign up & get 6 months free for postpaid customers!
Benefits: REBATE. Free fibre for life with CelcomDigi Postpaid 5G 260. Or over RM1,000 rebate when paired with Postpaid plans RM60 and above. FREE. WiFi 6 router & installation. FREE. Unlimited calls to all networks with Postpaid. ADD-ON.
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Grow your business with CelcomDigi Business postpaid plan. A range of digital solutions for seamless and secure operations. No splitting of data quota between principal & supplementary lines. Enjoy worry-free connectivity with FREE data roaming in selected countries. Level up your business with equal data for all lines.
For CelcomDigi 5G home WiFi, registration is subject to a RM288 upfront payment fee. The upfront payment fee will be rebated as RM12 over a period of 24 months and credited to your bill based on the billing cycle. For CelcomDigi 5G home WiFi Plan only, one-month advance payment of your monthly commitment fees may be applicable.
Experience seamless connectivity across your entire business space for only RM189/month on our fibre bundle. Optimise your business operations with CelcomDigi business, your trusted business partner. For non-Celcom or Digi Postpaid customers, explore these fibre plans with great savings. Enjoy even greater value and savings for existing Celcom ...
Add on exciting devices at unbeatable prices! Rebate. Over RM1,000 rebate when paired with selected Postpaid plans*. Free. WiFi 6 router & installation. Free. Unlimited calls to all networks with Postpaid. Get It Now. *Enjoy special offer at selected areas, speak to us to find out more.
Secured WiFi is a Plan that offers security for your network from scams and attacks. Your personal bodyguard when connected to CelcomDigi WiFi. It comes bundled with CelcomDigi Business 5G WiFi. ... You can view the Internet add-on plan you have subscribed to via the Celcom Life app, Celcom Life Hub & MyDigi app. However, your Plus Monthly Plan ...
The Celcom Home Wireless 5G plan is priced at RM149 and it is tied to a 24-month contract. Celcom is bundling a ZTE MC801A 5G router which supports dual-band WiFi 6 and it is yours to keep only after the contract period is over. According to the FAQ, the 5G wireless modem is locked to your registered address, so you can't use it at other ...
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Get Unlimited 5G access with business fibre or business 5G WiFi plus a FREE HR solution so you can improve productivity while enjoying great savings! ... Choose your desired plan Pick a plan that suit your business needs. Step 3. ... Download the Celcom Life Hub or MyDigi app. About CelcomDigi. Our Company. Investor. Network. About CelcomDigi.