sample resume for law office receptionist

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Legal Receptionist Resume Examples

A receptionist is often the first face visitors and clients see when they walk into an office. Therefore, it is essential to create a resume that accurately reflects your skills and abilities in order to be considered for a legal receptionist job. This guide is designed to provide a comprehensive approach to writing a legal receptionist resume, from outlining the necessary qualifications to providing examples of successful resumes. With the help of this guide, you will be able to create a resume that stands out from the competition and showcases your best professional qualities.

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Legal Receptionist

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A skilled, organized, and motivated professional with over 8 years of experience working as a Legal Receptionist. Focused on creating a welcoming environment for clients and legal professionals by providing exceptional customer service. Possesses excellent communication and time management skills, as well as the ability to multi- task. Has a proven track record of providing accurate and efficient information to clients, legal professionals, office staff, and other visitors.

Core Skills :

• Exceptional customer service
• Excellent communication and interpersonal skills
• Ability to multi- task
• Knowledge of legal terminology
• Proficient in Microsoft Office Suite
• Attention to detail
• Time management

Professional Experience : Legal Receptionist – Law Office of Smith & Jones, 2017- present

• Greet clients in a friendly and professional manner
• Answer and direct incoming calls
• Handle administrative tasks such as scheduling appointments and filing documents
• Ensure all legal documents are accurate and complete
• Provide accurate and efficient information to clients, legal professionals, and office staff
• Manage the office calendar, coordinate conferences and meetings
• Monitor supplies and order materials as needed

Legal Receptionist – Law Office of Brown & Associates, 2013- 2017

• Answered and directed incoming calls
• Assisted in office administrative tasks such as filing documents and scheduling appointments
• Verified accuracy of documents, checked completeness and ensured proper documents were filed
• Greeted clients in a professional and welcoming manner
• Monitored office supplies and ordered materials as needed
• Managed the office calendar, coordinated conferences and meetings

Education : Associate of Arts in Paralegal Studies – City College – 2012 High School Diploma – Anytown High School – 2010

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Legal Receptionist Resume with No Experience

Recent college graduate with a strong desire to begin a career as a legal receptionist. Possessing excellent communication and multitasking skills, with a friendly and professional attitude. Highly organized and detail- oriented, with the ability to manage a variety of administrative tasks.

• Excellent communication skills
• Strong organizational and multitasking abilities
• Knowledge of administrative processes
• Ability to work independently and in a team environment
• Customer service- oriented
• Strong attention to detail

Responsibilities

• Greet visitors and direct them to the appropriate offices
• Answer incoming telephone calls and direct them accordingly
• Organize and maintain filing systems
• Assist with different administrative tasks, as needed
• Schedule and confirm appointments
• Process incoming and outgoing mail
• Provide general office support to lawyers and staff

Experience 0 Years

Level Junior

Education Bachelor’s

Legal Receptionist Resume with 2 Years of Experience

A highly organized legal receptionist with two years of experience in providing administrative and customer service support. Possesses proven ability to manage the day- to- day functions of a legal office, including managing telephone calls, greeting clients, and data entry. Proficient in various software applications, highly developed interpersonal skills, and a commitment to providing excellent customer service.

• Excellent customer service
• Proficiency with Microsoft Office Suite and other computer applications
• Strong organizational and time- management skills
• Good telephone etiquette
• Knowledge of legal terms and procedures

Responsibilities :

• Greet and direct all visitors, including clients, customers and vendors
• Manage incoming and outgoing calls
• Perform reception duties such as filing, photocopying, mail sorting and delivery
• Assist with the preparation of legal documents and correspondence
• Data entry and record keeping
• Scheduling meetings and appointments
• Maintain electronic calendar
• Order office supplies as needed

Experience 2+ Years

Legal Receptionist Resume with 5 Years of Experience

Friendly and professional Receptionist with 5 years of experience in providing exceptional customer service and administrative support in an office environment. Skilled in multitasking, managing time efficiently, and handling various tasks at once. Intuitive leader capable of managing multiple projects and people simultaneously. Knowledgeable in MS Office and other popular applications.

• Multitasking
• Problem- solving
• Administrative support
• MS Office proficiency
• Organizational skills
• Greeted and directed visitors
• Answered and routed incoming calls
• Managed appointment scheduling
• Prepared reports and documents
• Maintained office filing systems
• Provided administrative support
• Handled inquiries from customers
• Assisted with customer queries and complaints
• Processed payments
• Managed office inventory

Experience 5+ Years

Level Senior

Legal Receptionist Resume with 7 Years of Experience

A receptionist with 7 years of professional experience in providing exceptional customer service, managing calendars and reservations and executing administrative tasks. Highly organized and detail- oriented with the ability to multitask and prioritize. Skilled in building and maintaining relationships with clients, vendors and other colleagues.

• Knowledge in MS Office and G Suite
• Calendar and reservations management
• Organizational and administrative tasks
• Professional communication
• Conflict resolution
• Greeting visitors in a professional and friendly manner
• Answering phone calls and responding to emails
• Scheduling appointments and managing calendars
• Assisting with reservations and bookings
• Processing incoming and outgoing mail
• Managing databases and filing systems
• Handling all administrative tasks efficiently
• Assisting with other office duties as needed

Experience 7+ Years

Legal Receptionist Resume with 10 Years of Experience

An experienced legal receptionist with a successful 10- year track record in providing administrative and reception duties in a legal field. Possesses excellent customer service skills and the ability to multi- task and handle a variety of assignments with accuracy and efficiency. Exemplary interpersonal skills, allowing the professional to liaise with clients and business colleagues in a confident and professional manner.

• Excellent customer service and communication skills
• Proficient in Microsoft Office suite
• Organized with the ability to prioritize tasks
• Experience in greeting clients and handling telephone calls
• Flexible, reliable and able to work with minimal supervision
• Ability to adhere to security protocols
• Greeting visitors and clients and responding to their needs
• Answering and directing phone calls, taking messages and responding to emails
• Scheduling appointments and maintaining a calendar
• Provide administrative support to attorneys, paralegals and other employees
• Preparing and typing documents, reports and presentations
• Maintaining filing systems and organizing office documents
• Providing customer service to clients
• Organizing office activities and staff meetings
• Ordering supplies and maintaining office equipment
• Handling confidential data and security protocols

Experience 10+ Years

Level Senior Manager

Education Master’s

Legal Receptionist Resume with 15 Years of Experience

Highly experienced Legal Receptionist with 15 years of experience in providing efficient administrative services in a range of work environments. Exceptional organizational and problem- solving abilities to handle multiple tasks simultaneously. Possess superior interpersonal skills and a strong commitment to professional development. Proven track record of providing exceptional customer service and forming positive relationships with clients and colleagues.

• Knowledge of legal office procedures
• Proficient in MS Office Suite
• Strong research skills
• Ability to multitask efficiently
• Exceptional communication skills
• Proficient in Legal Software
• Accurately manage confidential information
• Excellent organizational skills
• Answering and directing incoming calls
• Greeting clients in a professional and welcoming manner
• Managing client files and documents
• Maintaining a neat and organized work area
• Providing administrative support to the legal team
• Assisting with preparation of legal documents
• Resolving any customer complaints or queries
• Updating and maintaining legal databases
• Organizing meetings and scheduling appointments
• Monitoring incoming emails and responding accordingly

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Legal Receptionist resume?

A Legal Receptionist is responsible for providing administrative support to the legal team and ensuring the smooth functioning of the office. As such, they must possess a number of skills and qualifications in order to be successful in the role. When creating a resume for a Legal Receptionist position, it’s important to highlight your qualifications and experience in order to show potential employers why you’re the right person for the job. Here is what should be included in a Legal Receptionist resume:

• Professional Summary: A concise, yet detailed summary of your skills, education, and experience, emphasizing your qualifications and ability to excel in the Legal Receptionist role.
• Education & Certifications: List your educational credentials, including any specialized training or certifications related to legal receptionist work.
• Work Experience: Provide a detailed list of your work experience, including any relevant positions in the legal field. Emphasize any duties that demonstrate your skills and ability to manage a legal office.
• Skills & Competencies: List any specialized skills or competencies related to the role of Legal Receptionist. This can include anything from knowledge of legal terminology, to familiarity with office software programs, to the ability to manage multiple tasks simultaneously.
• Professional References: Include contact information for professional references that can vouch for your experience and qualifications.

By including these items in your Legal Receptionist resume, you can demonstrate to potential employers that you are the ideal candidate for the position.

What is a good summary for a Legal Receptionist resume?

A good summary for a legal receptionist resume should emphasize the candidate’s experience in providing administrative support in the legal field. It should also highlight the candidate’s excellent communication skills, ability to multi-task and handle multiple tasks simultaneously, and the ability to provide excellent customer service. In addition, the summary should showcase the candidate’s knowledge of common legal terminology and their proficiency in using communication software, such as Microsoft Office, to manage tasks and deadlines. Finally, the summary should also emphasize the candidate’s organizational abilities and their dedication to being a team player and working collaboratively with other legal professionals.

What is a good objective for a Legal Receptionist resume?

A legal receptionist is responsible for providing administrative and organizational support to a law firm, ranging from greeting clients and answering phones to handling filing and bookkeeping. Crafting a strong resume objective is essential to stand out from the competition.

Here are some good objectives for a legal receptionist resume:

• To obtain a position as a legal receptionist in a progressive law firm that allows for growth and advancement
• Seek an opportunity to use my experience and knowledge of legal receptionist duties in a reputable law firm
• Desire a position as a legal receptionist to utilize my administrative and multitasking abilities to provide an organized and efficient office environment
• To gain experience as a legal receptionist and contribute to the successful and profitable operations of a law firm
• Utilize my strong customer service and interpersonal skills to effectively interact with clients and staff of a law office
• To apply my excellent communication and organizational skills to serve as a successful legal receptionist in a fast-paced law firm

How do you list Legal Receptionist skills on a resume?

When you are writing a resume for a Legal Receptionist position, it is important that you highlight your relevant skills and experiences. Listed below are some of the key skills that employers look for when hiring for a Legal Receptionist position:

• Excellent communication skills with the ability to interact with clients, lawyers and other staff
• Ability to manage a multi-line phone system and comfortably handle a high volume of calls
• Competence with filing systems, legal databases and other office software
• Proven organizational skills, with the ability to prioritize tasks and manage time
• A professional attitude and the ability to adhere to all legal and office policies and procedures
• Knowledge of legal terminology and protocols
• Knowledge of basic court procedures, laws and regulations
• Excellent customer service skills
• Ability to maintain confidentiality and handle sensitive information
• Knowledge of basic bookkeeping and accounts receivable/payable
• Accounting skills with the ability to prepare invoices and process payments
• Proficiency in office management and general administrative duties

By highlighting these skills on your resume, you will be showing employers that you have the necessary skills and knowledge to be an effective Legal Receptionist.

What skills should I put on my resume for Legal Receptionist?

A legal receptionist is often the first point of contact for clients, so it’s important to have the necessary skills to provide a professional and courteous welcome. When creating your resume for a legal receptionist position, you should include the following skills:

• Excellent Communication Skills: A legal receptionist should be able to provide clear answers to questions from clients and visitors. They should also be able to maintain a professional demeanor when answering inquiries.
• Organizational Skills: Legal receptionists should be able to effectively manage incoming calls, documents, and emails. They should have the ability to keep track of multiple tasks and prioritize them accordingly.
• Computer Skills: Legal receptionists should be familiar with basic computer skills such as email, word processing, and database programs. They should also be knowledgeable with office equipment such as copiers, scanners, and fax machines.
• Problem-Solving Skills: Legal receptionists should be able to think on their feet and come up with solutions to problems that may arise.
• Multi-Lingual Skills: For legal receptionists that work in a multi-cultural environment, it’s important to be able to communicate with clients in multiple languages.
• Interpersonal Skills: Legal receptionists should be able to build relationships with clients and lawyers, while maintaining a professional attitude.

Including these skills on your resume will demonstrate to potential employers that you have the necessary skills to succeed as a legal receptionist.

Key takeaways for an Legal Receptionist resume

When it comes to creating an effective resume for a legal receptionist, there are a few key takeaways to keep in mind. Having a well-crafted resume will show employers that you have the experience and skills necessary to be successful in the role.

First, highlight past experience in customer service or receptionist roles. Be sure to include any education or training related to customer service. Employers want to see that you have the ability to interact positively with clients and be able to troubleshoot any customer service issues that may arise.

Second, list any special skills that may be related to receptionist roles in a law office. This could include being proficient in Microsoft Office Suite, being familiar with legal terminology or having experience working with legal documents.

Third, emphasize any experience that you have working in a law office. Employers will want to see that you have an understanding of the legal environment and the ability to handle sensitive information.

Finally, be sure to include any certifications or qualifications you may have acquired. This will demonstrate that you are up-to-date on new regulations and industry standards.

By following these tips, you can create a resume that is sure to impress potential employers. Having a well-crafted resume is an important step in getting the legal receptionist job you want.

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Law Firm Receptionist Resume

Law firm receptionist resume example.

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Legal Receptionist Resume Samples

Legal Receptionists are responsible for performing various receptionist duties at the Law office. The usual office duties include – attending calls and responding to emails; filing papers, gathering and managing information to keep the law office run smooth, performing standard office tasks; answering and screening calls , sorting and distributing correspondences and other communications. Some of the Legal Receptionists also help the attorneys in creating and filing court documents. The other duties listed in the Legal Receptionist Resume are – maintaining law office calendars, ensuring supplies and ordering stocks, organizing and arranging meetings and outdoor activities, and providing full support to paralegals .

The minimum requirements needed for this post include – the ability to perform both administrative and receptionist duties, knowledge of mailroom procedures, familiarity with mail processing techniques, proficiency with a diverse range of computer databases, and fast typing skills. Demonstrating some amount of legal knowledge and terminology will be advantageous. A good amount of experience can surpass a formal education.

• Resume Samples
• Legal Receptionist

Legal Receptionist Resume

Summary : Industrious and highly skilled administrator and leader with extensive years of experience, proven track record of information management, research, and staff management in the Service industry. Possess strong and effective leadership capabilities with integrity, adaptability to change, and effective written/verbal communication skills.

Skills : Microsoft Office, NCIC, CAD.

Description :

• Make photocopies of correspondence, documents, and other printed matter.
• Prepare and distribute invoices to bill clients or pay account expenses.
• Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering an establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Answering 6 line telephone Collecting, sorting, and distributing all mail Typing dictation from 2 Attorneys Notarizing various documents Handled all probate issues & starting probate file Responsible for documenting standard workflow within Attorney's offices.
• Responsible for greeting customers, processing customer payments, scheduling, coordinating with vendors, and answering multi-line telephone system.

Summary : As a Legal Receptionist, responsible for Conducting client interviews, handled confidential materials and legal documents, utilized Legal Solutions software, performed billing with Amicus software, delivered legal filings, and performed process serving of documents.

Skills : Windows, Excel, Microsoft Office.

• Type forms, memoranda, correspondence, and reports from handwritten drafts, typewritten copy.
• Enter data on computer, edit computer records and maintain database files.
• Make, confirm, and communicate travel and accommodation arrangements for staff.
• Answer multi-line systems; route calls and messages.
• Respond to questions and complaints from various sources concerning policies, programs, and/or procedures.
• Prepare legal paperwork and take messages and send them to the attorneys.
• Schedule, coordinate and confirm court dates, appointments, and meetings. Conduct research on legal matters.

Jr. Legal Receptionist Resume

Objective : Self-directed, resourceful and passionate administrative professional looking for a position as an Administrative Assistant. Bringing 3+ years' successful track record in clerical work, problem solving, time management and communication to provide effective support to the office.

Skills : Microsoft Office, Management, Leadership, Problem Solving, Training & Development, Inventory Management, Employment Screening, Customer Service, Quality Control, Critical Thinking, Time Management, Phone.

• Assisted clients with a variety of questions regarding their cases.
• Assisted senior staff and attorneys with case management and data entry.
• Accepted and distributed messages and mail to employees.
• Maintained the firm's internal case management documents.
• Created Introductory Packages for new clients.
• Performed clerical duties such as copying, faxing, emailing, sorting mail, etc.
• Converted hard copy files into an electronic filing system.

Legal Receptionist III Resume

Objective : To obtain a position that will enable to utilize and expand upon related education, experiences, capabilities and administrative skills to benefit mutual growth and success.

Skills : Microsoft Office Suite, Administrative Support, Management, Operations.

• Responsible for scheduling/rescheduling client appointments and court hearings, also coordinated conferences between clients and other legal offices, made the calendar available to both attorneys, made courtesy appointment reminder calls to all clients, along with courtesy appointment reminders to both attorneys.
• Prepared the outgoing mail and distributed the incoming mail to the entire office.
• Utilizing automated systems, prepared documents for loan closings such as deeds, affidavits, and closing statements using the resource application, and all aspects included in the loan process.
• Prepared all legal pleadings for eviction court hearings.
• Researched records, titles, plats, deeds and other legal documents in order to determine property ownership.
• Scheduled routine and emergency maintenance service call for the law office to ensure appointments did not have to be canceled or rescheduled.
• Maintained and entered all work orders in the automated database.

Legal Receptionist II Resume

Objective : The dedicated receptionist who thrives in fast-paced and challenging environments. Skilled at answering a high volume of incoming calls while handling in-person inquires from clients and colleagues. Flexible and hard-working with the drive to succeed.

Skills : Gymnastics Training, Cheerleading Training.

• Greeted clients and visitors and answered visitor inquiries.
• Conducted intake screening of potential clients; scheduled and routed clients.
• Answered, screened, and routed incoming calls on a multi-line telephone system.
• Maintained the waiting area, lobby or other public areas.
• Scanned, photocopied, faxed and filed documents.
• Collected and routed mail and hand-delivered packages.
• Answered a high volume of calls and maintained a rapid response rate according to agreed standards Logged information on calls.
• Managed appointments for attorneys Sorted mail/ Greeted guests/clients Answered high volume of calls on office switchboard/Maintained the up-keep of the front reception area.

Legal Receptionist I Resume

Summary : Using knowledge and experience to secure a professional career that has opportunities for challenges and career advancement, while gaining knowledge of new skills and expertise.

Skills : Spanish language, Receptionist.

• Greeted clients Prepared worksheets for potential clients, Prepared intake of mail.
• Performed all receptionist duties including scheduling, charting, filing and office errands, Updated client files.
• Performed all receptionist duties including scheduling, filing and office errands, Created documents from dictation, Responsible for all office finances including client billing and banking services.

Legal Receptionist/Advisor Resume

Summary : Seeking a challenging position where customer service experience and administrative skills can be utilized, to smoothly handle customer needs and improve company growth and image.

Skills : Fluent In English & Spanish, Customer Service, Computer.

• Greeted clients and visitors, answered phone calls in a professional manner and took messages.
• Picked up mail, sorted and distributed, prepared outgoing regular mail, prepared UPS and FedEx packages.
• Received payments from clients & prepared payment receipts.
• Printed, folded and mailed monthly invoices to clients.
• Provided support to internal staff (filed, scanned, printed, copied documents & prepared files for hearing).
• Ordered company cars and validated parking for clients and attorneys.
• Scheduled and monitored housekeeping and MIS equipment going into the conference rooms.

Legal Receptionist/Secretary Resume

Objective : 10 years of responsible corporate experience as a receptionist and administrative support staff with a proven record of accomplishments in the areas of reception, customer relations, and scheduling, teaching and general office operations.

Skills : Electronic Records Management, Billing, Word Processing, Data Entry, Dictation, Filing, Records Management.

• Greeted visitors, handled their inquiries, and directed them to the appropriate persons according to their needs.
• Received and placed telephone calls and gave information to callers, took messages and transferred calls to appropriate individuals.
• Operated office equipment such as fax machines, copiers and scanners.
• Made photocopies of various paper documents.
• Operated electronic mail systems and coordinated the flow of information both internally and with external organizations.
• Restructured, improved and maintained an electronic filing system of records, correspondence and other materials; eliminating excess paper filing, promoting correspondence by email.
• Drafted and typed office memos, company emails, and ran daily productivity reports.

Legal Receptionist/Manager Resume

Summary : Highly focused and dependable Referral Specialist with a proven record of accuracy and professionalism. Adept at completing simultaneous multiple tasks in a high-pressure, fast-paced work environment. Strong working knowledge of medical terminology.

Skills : Bilingual, Strong Research Skills, Switch Board Operation, Proficient In Needles Software, Database Management.

• Organized and maintained law libraries, documents and case files.
• Answered and quickly redirected up to 60 calls an hour while recording accurate messages.
• Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
• Obtained signatures for financial documents and internal and external invoices.
• Served as corporate liaison between finance, IT and marketing departments.
• Compiled annual recommendations for end of year fiscal budgets.
• Screened all visitors and directed them to the correct office.

Associate Legal Receptionist Resume

Headline : Seeking a stable employment opportunity that will allow to utilize existing skills and expand knowledge as professional experience and expertise while contributing to the success of an organization.

Skills : Proficient in Microsoft Word, Excel, Outlook.

• Conducted detailed client intakes and entered information into company database.
• Filed documents with the courts on behalf of the attorney.
• Scheduled appointments and maintained calendar system for attorney, associate attorney and paralegals.
• Answered and directed phone calls using the multi-line switchboard.
• Organized envelopes, postage and mail correspondence for all clients.
• Developed and maintained filing and retrieval systems in office and for court proceedings.
• Used computers programs such as Word, Excel and Powerpoint to create, maintain and print documents.
• Determined the correct course of action for the incoming correspondence.

Legal Receptionist/Administrator Resume

Objective : Seeking an interview with an organization that seeks a highly trained and knowledgeable professional; and dedicated team player with strong customer service, and project management skills.

Skills : Able to gain customer's confidence and trust.

• Operation of multi-line phones systems, computer systems and office equipment in an office environment.
• Extensive scheduling experience using software for scheduling and processing of incoming and outgoing mail.
• Scheduling of appointments and resolving time conflicts for the attorney.
• Handling of retainer fees and payments including deposits and bank transactions.
• Completion of legal documentation for filing.
• Traveling to San Bernardino and Riverside courthouses to file documentation.
• Knowledge of office machines and their use.
• Assembly of client files in the format required for court documents.

Objective : Dedicated, energetic, organized, professional and focused. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Seeking a role where 17 years of office experience will be utilized in support roles.

Skills : <div>Written and verbal communication skills, Customer service, Multitasking and prioritizing.</div>

• Provided full secretarial support to attorney.
• Prepared legal documents, correspondence and papers filed court documents.
• Maintained court schedule scheduled meetings, hearing dates and depositions.
• Reviewed legal publications for information relevant to pending cases collated and submitted articles to attorneys.
• Handled incoming mail tracked and submitted attorneys' expenses.
• Scheduled legal meetings and appointments.
• Took and transcribed notes, minutes and dictation.
• Prepared legal forms including accident reports, applications and courtroom requests.

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Law Firm Receptionist Resume Sample

Law Firm Receptionist Resume writing is all about how you project yourself in a positive manner.

This positivity needs to be emitted from your resume. And it is your job to make your resume speak praises for you.

Here is a sample resume for a law firm receptionist that is written with no special rules but emits confidence:

Charlize Thompson 200 W 5th Street, Tempe, AZ 12901 (000) 985-5287 ch.thom @ email.com

PROFILE A well-organized, thorough and enthusiastic individual with over 6 years of experience providing tier 1 service in a legal setting. Key strengths include knowledge of handling word processing duties, communication and exceptional telephone etiquette.

HIGHLIGHTS OF QUALIFICATIONS • Demonstrated expertise in screening incoming calls and deriving information to be presented to attorneys • Documented success in handling attorney’s calendars through effective scheduling and appointment setting duties • Familiarity with security issues, with special focus on ensuring that no unauthorized personnel enter the premises • Proficient in providing legal administrative and research support to several units of attorneys at the same time

CORE COMPETENCIES – Front desk management – Scheduling – Research – Correspondence handling – Reporting – Filing/records management – PABX handling – Communication – External liaison – Front desk – Data entry – Bookkeeping

KEY ACHIEVEMENTS • Implemented a records management system that decreased data pulling time by 50% • Initiated and led correspondence for 13 attorneys at the same time and without any issues • Entered 952 records accurately into the database system within 3 hours • Introduced a simple bookkeeping system which resulted in efficient payment retrieval from defaulting clients

PROFESSIONAL EXPERIENCE

ROBERT HALF, Tempe, AZ | 6/2013 – Present Receptionist • Greet clients and visitors as they arrive at the office and inquire into their nature of the visit • Take preliminary information from clients regarding their cases and document it for attorney’s review • Answer telephone calls, respond to inquiries and transfer calls to the right department • Take dictation and prepare correspondence according to attorneys’ instructions • Receive, scan and distribute mail to specific recipients and ensure that any emails for information are replied promptly • Prepare disposition reports by gathering important information regarding clients and witnesses • Create and maintain office files and records and ensure that appropriate data is entered into the databases • Perform research work on attorneys’ orders, regarding precedents and old cases

SOLOMON AND SOLOMON, Tempe, AZ | 1/2011 – 6/2013 Front Desk Aide • Welcomed visitors and clients and provide assistance in interviewing them • Took and recorded information from clients and witnesses about each case • Sorted out and delivered mail to intended recipients • Ascertained that the front desk was kept clean and maintained constantly • Assisted in preparing correspondence to be sent to clients and witnesses

EDUCATION Diploma MCCLINTOCK HIGH SCHOOL, Tempe, AZ

COMPUTER SKILLS • MS Word • MS Excel • Internet • Email

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• Legal Receptionist Resume Example

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Common Responsibilities Listed on Legal Receptionist Resumes:

• Greet visitors, answer phones, and direct inquiries to the appropriate personnel
• Manage the reception area, ensuring it is clean and organized
• Schedule and coordinate meetings and appointments
• Maintain an organized filing system for legal documents
• Prepare legal documents such as contracts, briefs, and pleadings
• Assist attorneys with research and document preparation
• Monitor incoming and outgoing mail
• Prepare and submit invoices
• Assist with administrative tasks such as photocopying, scanning, and faxing
• Maintain a database of clients and contacts
• Monitor and order office supplies
• Assist with special projects as needed

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Legal Receptionist Resume Example:

• Implemented a new filing system for legal documents, resulting in a 50% reduction in document retrieval time and increasing overall efficiency in the office.
• Assisted attorneys with research and document preparation, resulting in a 25% reduction in time spent on legal research and an increase in client satisfaction.
• Maintained a database of clients and contacts, resulting in a 20% increase in client retention and improved communication with clients.
• Successfully managed the reception area, ensuring it was clean and organized, resulting in a 15% increase in positive feedback from clients and visitors.
• Assisted with administrative tasks such as photocopying, scanning, and faxing, resulting in a 20% reduction in time spent on administrative tasks and an increase in overall office productivity.
• Monitored and ordered office supplies, resulting in a 10% reduction in supply costs and ensuring that the office had all necessary supplies on hand.
• Prepared legal documents such as contracts, briefs, and pleadings, resulting in a 30% reduction in time spent on document preparation and an increase in overall efficiency in the office.
• Assisted with special projects as needed, resulting in the successful completion of several high-priority projects and an increase in overall team productivity.
• Managed the scheduling and coordination of meetings and appointments, resulting in a 20% reduction in scheduling errors and an increase in overall client satisfaction.
• Legal document preparation
• Legal research
• Filing and organization
• Database management
• Client communication
• Reception area management
• Administrative tasks
• Office supply management
• Scheduling and coordination
• Project management
• Attention to detail
• Time management
• Multitasking
• Confidentiality
• Professionalism
• Customer service
• Microsoft Office proficiency
• Problem-solving
• Adaptability

Top Skills & Keywords for Legal Receptionist Resumes:

Hard skills.

• Phone Etiquette
• Scheduling and Calendar Management
• Microsoft Office Suite
• Data Entry and Management
• Filing and Record Keeping
• Customer Service
• Legal Terminology and Procedures
• Billing and Invoicing
• Document Preparation and Editing
• Multitasking and Prioritization
• Reception and Front Desk Operations
• Time Management

Soft Skills

• Professionalism and Poise
• Attention to Detail and Accuracy
• Multitasking and Time Management
• Communication and Interpersonal Skills
• Customer Service and Client Relations
• Organization and Planning
• Adaptability and Flexibility
• Problem Solving and Critical Thinking
• Empathy and Compassion
• Confidentiality and Discretion
• Teamwork and Collaboration
• Positive Attitude and Enthusiasm

Resume Action Verbs for Legal Receptionists:

• Coordinated
• Prioritized
• Facilitated
• Corresponded
• Transcribed

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Resume FAQs for Legal Receptionists:

How long should i make my legal receptionist resume, what is the best way to format a legal receptionist resume, which keywords are important to highlight in a legal receptionist resume, how should i write my resume if i have no experience as a legal receptionist, compare your legal receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Legal Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

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Related Resumes for Legal Receptionists:

Legal receptionist, administrative assistant, front desk receptionist, office receptionist, office administrator, receptionist, personal assistant.

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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