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What are analytical skills? Examples and how to level up

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What are analytical skills?

Why are analytical skills important, 9 analytical skills examples, how to improve analytical skills, how to show analytical skills in a job application, the benefits of an analytical mind.

With market forecasts, performance metrics, and KPIs, work throws a lot of information at you. 

If you want to stay ahead of the curve, not only do you have to make sense of the data that comes your way — you need to put it to good use. And that requires analytical skills.

You likely use analytical thinking skills every day without realizing it, like when you solve complex problems or prioritize tasks . But understanding the meaning of analysis skills in a job description, why you should include them in your professional development plan, and what makes them vital to every position can help advance your career.

Analytical skills, or analysis skills, are the ones you use to research and interpret information. Although you might associate them with data analysis, they help you think critically about an issue, make decisions , and solve problems in any context. That means anytime you’re brainstorming for a solution or reviewing a project that didn’t go smoothly, you’re analyzing information to find a conclusion. With so many applications, they’re relevant for nearly every job, making them a must-have on your resume.

Analytical skills help you think objectively about information and come to informed conclusions. Positions that consider these skills the most essential qualification grew by 92% between 1980 and 2018 , which shows just how in-demand they are. And according to Statista, global data creation will grow to more than 180 zettabytes by 2025 — a number with 21 zeros. That data informs every industry, from tech to marketing.

Even if you don’t interact with statistics and data on the job, you still need analytical skills to be successful. They’re incredibly valuable because:

• They’re transferable: You can use analysis skills in a variety of professional contexts and in different areas of your life, like making major decisions as a family or setting better long-term personal goals.
• They build agility: Whether you’re starting a new position or experiencing a workplace shift, analysis helps you understand and adapt quickly to changing conditions. 
• They foster innovation: Analytical skills can help you troubleshoot processes or operational improvements that increase productivity and profitability.
• They make you an attractive candidate: Companies are always looking for future leaders who can build company value. Developing a strong analytical skill set shows potential employers that you’re an intelligent, growth-oriented candidate.

If the thought of evaluating data feels unintuitive, or if math and statistics aren’t your strong suits, don’t stress. Many examples of analytical thinking skills don’t involve numbers. You can build your logic and analysis abilities through a variety of capacities, such as:

1. Brainstorming

Using the information in front of you to generate new ideas is a valuable transferable skill that helps you innovate at work . Developing your brainstorming techniques leads to better collaboration and organizational growth, whether you’re thinking of team bonding activities or troubleshooting a project roadblock. Related skills include benchmarking, diagnosis, and judgment to adequately assess situations and find solutions.

2. Communication

Becoming proficient at analysis is one thing, but you should also know how to communicate your findings to your audience — especially if they don’t have the same context or experience as you. Strong communication skills like public speaking , active listening , and storytelling can help you strategize the best ways to get the message out and collaborate with your team . And thinking critically about how to approach difficult conversations or persuade someone to see your point relies on these skills. 

3. Creativity

You might not associate analysis with your creativity skills, but if you want to find an innovative approach to an age-old problem, you’ll need to combine data with creative thinking . This can help you establish effective metrics, spot trends others miss, and see why the most obvious answer to a problem isn’t always the best. Skills that can help you to think outside the box include strategic planning, collaboration, and integration.

4. Critical thinking

Processing information and determining what’s valuable requires critical thinking skills . They help you avoid the cognitive biases that prevent innovation and growth, allowing you to see things as they really are and understand their relevance. Essential skills to turn yourself into a critical thinker are comparative analysis, business intelligence, and inference.

5. Data analytics

When it comes to large volumes of information, a skilled analytical thinker can sort the beneficial from the irrelevant. Data skills give you the tools to identify trends and patterns and visualize outcomes before they impact an organization or project’s performance. Some of the most common skills you can develop are prescriptive analysis and return on investment (ROI) analysis.

6. Forecasting

Predicting future business, market, and cultural trends better positions your organization to take advantage of new opportunities or prepare for downturns. Business forecasting requires a mix of research skills and predictive abilities, like statistical analysis and data visualization, and the ability to present your findings clearly.

7. Logical reasoning

Becoming a logical thinker means learning to observe and analyze situations to draw rational and objective conclusions. With logic, you can evaluate available facts, identify patterns or correlations, and use them to improve decision-making outcomes. If you’re looking to improve in this area, consider developing inductive and deductive reasoning skills.

8. Problem-solving

Problem-solving appears in all facets of your life — not just work. Effectively finding solutions to any issue takes analysis and logic, and you also need to take initiative with clear action plans . To improve your problem-solving skills , invest in developing visualization , collaboration, and goal-setting skills.

9. Research

Knowing how to locate information is just as valuable as understanding what to do with it. With research skills, you’ll recognize and collect data relevant to the problem you’re trying to solve or the initiative you’re trying to start. You can improve these skills by learning about data collection techniques, accuracy evaluation, and metrics.

You don’t need to earn a degree in data science to develop these skills. All it takes is time, practice, and commitment. Everything from work experience to hobbies can help you learn new things and make progress. Try a few of these ideas and stick with the ones you enjoy:

1. Document your skill set

The next time you encounter a problem and need to find solutions, take time to assess your process. Ask yourself:

• What facts are you considering?
• Do you ask for help or research on your own? What are your sources of advice?
• What does your brainstorming process look like?
• How do you make and execute a final decision?
• Do you reflect on the outcomes of your choices to identify lessons and opportunities for improvement?
• Are there any mistakes you find yourself making repeatedly?
• What problems do you constantly solve easily? 

These questions can give insight into your analytical strengths and weaknesses and point you toward opportunities for growth.

2. Take courses

Many online and in-person courses can expand your logical thinking and analysis skills. They don’t necessarily have to involve information sciences. Just choose something that trains your brain and fills in your skills gaps . 

Consider studying philosophy to learn how to develop your arguments or public speaking to better communicate the results of your research. You could also work on your hard skills with tools like Microsoft Excel and learn how to crunch numbers effectively. Whatever you choose, you can explore different online courses or certification programs to upskill. 

3. Analyze everything

Spend time consciously and critically evaluating everything — your surroundings, work processes, and even the way you interact with others. Integrating analysis into your day-to-day helps you practice. The analytical part of your brain is like a muscle, and the more you use it, the stronger it’ll become. 

After reading a book, listening to a podcast, or watching a movie, take some time to analyze what you watched. What were the messages? What did you learn? How was it delivered? Taking this approach to media will help you apply it to other scenarios in your life. 

If you’re giving a presentation at work or helping your team upskill , use the opportunity to flex the analytical side of your brain. For effective teaching, you’ll need to process and analyze the topic thoroughly, which requires skills like logic and communication. You also have to analyze others’ learning styles and adjust your teachings to match them. 

5. Play games

Spend your commute or weekends working on your skills in a way you enjoy. Try doing logic games like Sudoku and crossword puzzles during work breaks to foster critical thinking. And you can also integrate analytical skills into your existing hobbies. According to researcher Rakesh Ghildiyal, even team sports like soccer or hockey will stretch your capacity for analysis and strategic thinking . 

6. Ask questions

According to a study in Tr ends in Cognitive Sciences, being curious improves cognitive function , helping you develop problem-solving skills, retention, and memory. Start speaking up in meetings and questioning the why and how of different decisions around you. You’ll think more critically and even help your team find breakthrough solutions they otherwise wouldn’t.

7.Seek advice

If you’re unsure what analytical skills you need to develop, try asking your manager or colleagues for feedback . Their outside perspective offers insight you might not find within, like patterns in. And if you’re looking for more consistent guidance, talking to a coach can help you spot weaknesses and set goals for the long term.

8. Pursue opportunities

Speak to your manager about participating in special projects that could help you develop and flex your skills. If you’d like to learn about SEO or market research, ask to shadow someone in the ecommerce or marketing departments. If you’re interested in business forecasting, talk to the data analysis team. Taking initiative demonstrates a desire to learn and shows leadership that you’re eager to grow. 

Shining a spotlight on your analytical skills can help you at any stage of your job search. But since they take many forms, it’s best to be specific and show potential employers exactly why and how they make you a better candidate. Here are a few ways you can showcase them to the fullest:

1. In your cover letter

Your cover letter crafts a narrative around your skills and work experience. Use it to tell a story about how you put your analytical skills to use to solve a problem or improve workflow. Make sure to include concrete details to explain your thought process and solution — just keep it concise. Relate it back to the job description to show the hiring manager or recruiter you have the qualifications necessary to succeed.

2. On your resume

Depending on the type of resume you’re writing, there are many opportunities to convey your analytical skills to a potential employer. You could include them in sections like: 

• Professional summary: If you decide to include a summary, describe yourself as an analytical person or a problem-solver, whichever relates best to the job posting. 
• Work experience: Describe all the ways your skill for analysis has helped you perform or go above and beyond your responsibilities. Be sure to include specific details about challenges and outcomes related to the role you’re applying for to show how you use those skills. 
• Skills section: If your resume has a skill-specific section, itemize the analytical abilities you’ve developed over your career. These can include hard analytical skills like predictive modeling as well as interpersonal skills like communication.

3. During a job interview

As part of your interview preparation , list your professional accomplishments and the skills that helped along the way, such as problem-solving, data literacy, or strategic thinking. Then, pull them together into confident answers to common interview questions using the STAR method to give the interviewer a holistic picture of your skill set.

Developing analytical skills isn’t only helpful in the workplace. It’s essential to life. You’ll use them daily whenever you read the news, make a major purchase, or interact with others. Learning to critically evaluate information can benefit your relationships and help you feel more confident in your decisions, whether you’re weighing your personal budget or making a big career change .

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Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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10 Examples: What Are Analytical Skills?

By Status.net Editorial Team on June 17, 2023 — 10 minutes to read

Analytical skills are cognitive abilities that allow you to process, evaluate, and interpret complex information. These skills allow you to make data-driven decisions and solve problems effectively. In today’s fast-paced and data-driven world, having strong analytical skills is essential to excel in both personal and professional endeavors.

There are several components to analytical skills, such as critical thinking, data and information analysis, problem-solving, and decision-making. These components work in tandem to help you analyze various factors, uncover patterns or trends, and draw logical conclusions based on available data.

Here are some examples of analytical skills:

• Critical thinking: The ability to objectively evaluate information and form a reasoned judgment.
• Data analysis: The process of collecting, organizing, interpreting, and presenting data.
• Problem-solving: The capacity to identify issues, analyze potential solutions, and implement the most effective course of action.
• Decision-making: The process of choosing the most appropriate option among various alternatives based on relevant information.
• Research: The skill to gather information on a specific topic, interpret it and draw conclusions.

To showcase your analytical skills in a job application, emphasize instances where you have used these abilities to achieve positive results. Include metrics or specific examples that demonstrate the impact of your actions.

1. Critical thinking: “Analyzed complex data sets and objectively evaluated information to form a reasoned judgment, resulting in a 10% increase in sales revenue.”

2. Data analysis: “Utilized advanced data analysis techniques to collect, organize, interpret, and present data, resulting in a 20% reduction in operating costs.”

3. Problem-solving: “Identified issues in the production process, analyzed potential solutions, and implemented the most effective course of action, resulting in a 15% increase in productivity.”

4. Decision-making: “Made informed decisions by choosing the most appropriate option among various alternatives based on relevant information, resulting in a 25% increase in customer satisfaction.”

5. Research: “Conducted extensive research on market trends and customer preferences, interpreted the data, and drew conclusions that informed the development of new products, resulting in a 30% increase in sales.”

Related: Top Transferable Skills Every Company Wants

Analytical Skills Examples

Research and data analysis.

In your research and data analysis efforts, you can showcase your analytical skills by gathering relevant information, processing it, and drawing conclusions from the findings. For example:

• Conducting market research to identify trends and patterns
• Analyzing data to determine effectiveness of an advertising campaign
• Utilizing statistical software to evaluate data and make predictions

Critical Thinking

Critical thinking involves analyzing information, considering alternative viewpoints, and making informed decisions. Examples of using critical thinking skills include:

• Evaluating the pros and cons before making a decision
• Recognizing potential pitfalls or inconsistencies in a plan
• Identifying and questioning assumptions in an argument

Problem-Solving

Problem-solving requires identifying issues, generating potential solutions, and selecting the most appropriate course of action. Some examples of problem-solving skills in action are:

• Troubleshooting technical issues by systematically examining components
• Resolving customer complaints by finding mutually beneficial solutions
• Implementing new processes to increase efficiency and reduce errors

Communication

Effective communication is a vital analytical skill, as it enables you to convey your findings and ideas to others. Through clear and concise presentations, you can demonstrate your ability to:

• Summarize complex data in easy-to-understand formats
• Explain your thought process while reaching a decision
• Collaborate with team members to formulate plans and solve problems

Analytical Skills Examples for Different Industries

Analytical skills in marketing: resume paragraph example.

“I possess strong analytical skills that allow me to understand consumer behavior and trends. I have experience utilizing statistical analysis to identify patterns in customer preferences and target campaigns effectively. This knowledge has allowed me to segment audiences, set priorities, and optimize marketing strategies, resulting in increased ROI and customer engagement.”

Analytical Skills in Finance: Resume Paragraph Example

“With my financial analytical skills, I am able to manage budgets, analyze balance sheets, and forecast revenue growth. I have experience utilizing financial models to assess investment opportunities, evaluate profitability, and perform risk assessments. This skill set has enabled me to make informed decisions that impact my organization’s financial health, resulting in increased profitability and stability.”

Analytical Skills in Sales: Resume Paragraph Example

“My analytical skills allow me to interpret sales data, identify trends, and forecast future demand. I have experience planning targeted sales strategies, allocating resources efficiently, and increasing overall productivity in the industry, resulting in increased sales revenue.”

Analytical Skills in Website Management: Resume Paragraph Example

“I possess strong analytical skills that allow me to analyze user behavior and site performance to optimize the user experience. I have experience tracking website metrics and probabilities to identify areas for improvement, drive more traffic, and engage users more effectively.”

Analytical Skills in Science and Research: Resume Paragraph Example

“I possess essential analytical skills for designing experiments, interpreting data, and drawing informed conclusions. I have experience critically analyzing research findings and challenging existing models to drive innovation and advancements in my field.”

Demonstrating Analytical Skills

To showcase your analytical skills in your resume, include them in the Skills section as bullet points. Be specific, mentioning the particular analytical abilities you excel in. For instance:

• Data analysis
• Critical thinking
• Problem-solving

Next, incorporate your analytical skills within your Work Experience section. Use action verbs and quantify your accomplishments wherever possible. Here’s an example:

• “Analyzed market trends to increase sales by 20% in Q3”

Cover Letter

Your cover letter offers an opportunity to provide context and examples of how you’ve utilized your analytical skills in the past. Choose a specific experience or project to discuss, and demonstrate how your skills contributed to its success. For example:

“In my previous role as a Market Analyst at X Company, I employed my data analysis skills to identify business growth opportunities. I assessed customer feedback and sales data, allowing us to better target our marketing efforts and resulting in a 15% increase in customer satisfaction.”

Job Interview

During the job interview, be prepared to provide concrete examples of how you’ve applied your analytical skills. Use the STAR (Situation, Task, Action, Result) method to describe a particular scenario in which you demonstrated your abilities:

• Situation : Explain the context or challenge you faced
• Task : Describe the goal you were trying to achieve
• Action : Express the specific steps you took, emphasizing your analytical skills
• Result : Share the positive outcome achieved

For example:

“In my last position as a Financial Analyst, I was tasked with identifying cost-saving measures for our department. I meticulously reviewed budget reports and discovered discrepancies in vendor billing. By negotiating new contracts, we managed to save the company $50,000 annually.”

Developing and Enhancing Analytical Skills

Improving critical and analytical thinking.

To improve your critical and analytical thinking skills, start by questioning assumptions and evaluating the source of information. Expand your knowledge base by reading diverse materials and participating in discussions with individuals who have different perspectives. Utilize activities such as puzzles, brainteasers, and strategy games to challenge your brain further. Also, think critically about your own beliefs and decisions to foster self-awareness, humility, and open-mindedness.

Problem-Solving Techniques

Effective problem-solving techniques include breaking down complex issues into smaller, more manageable components and analyzing each independently. This approach allows you to systematically address challenges step-by-step. Additionally, brainstorm various potential solutions, considering both conventional and unconventional ideas. After identifying possible options, evaluate the pros and cons of each, and select the most viable ones to implement.

Related: Top Problem-Solving Skills for Today’s Job Market

The Role of Soft and Hard Skills

As you develop your analytical skills, it’s important to understand the roles of both soft and hard skills. Soft skills pertain to your interpersonal, communication, and collaborative abilities, which contribute to your overall effectiveness in the workplace. On the other hand, hard skills or technical skills refer to the specific capabilities you possess, such as programming, data analysis, or expertise in a particular software.

A well-rounded professional should have a combination of both soft and hard skills. To effectively analyze data, interpret findings, and solve complex problems, you need not only the technical expertise but also the communication and relationship-building skills to work with others.

In the context of analytical skills, examples of soft skills include critical thinking, problem-solving, and adaptability. These abilities allow you to see beyond the numbers, identify patterns, and anticipate how changes in one area may affect another. Additionally, communication and collaboration skills are key for working in a team setting, understanding different perspectives, and finding the best solution. Related: What Are Soft Skills? (and How to Showcase Them)

Examples of hard skills related to analytical skills include data processing, statistical analysis, and experience with analytical tools like Excel or SQL. These technical abilities enable you to gather, process, and analyze data more efficiently and accurately, helping you produce valuable insights for your team and organization. Related: Technical Skills Examples for Resume and List of 21 Important Technical Skills (with Examples)

To showcase your analytical skills in a job application, consider mentioning specific instances where you applied your analytical abilities, such as solving a complex issue or improving a process through data-driven insights. Provide examples that demonstrate your proficiency in relevant technical tools or software.

The Importance of Analytical Skills in the Workplace

As an employee, your ability to process and interpret information allows you to make well-informed decisions, spot trends, and tackle complex problems.

One of the key aspects of analytical skills is decision-making . In any job, your ability to make sound decisions in a timely manner will contribute to your success. By breaking down complex information and identifying patterns, you can draw from a rich pool of knowledge and make confident choices that benefit both your team and your organization.

As you hone your analytical skills, you’ll understand more effectively how to process the deluge of information present in today’s work environment. Whether you’re dealing with data, reports, or research, your ability to extract meaningful insights will allow you to add value to projects and deliver results that have a tangible impact.

Related: Effective Decision Making Process: 7 Steps with Examples

Frequently Asked Questions

What are some common examples of analytical skills.

Some common examples of analytical skills include: problem-solving, critical thinking, data analysis, decision-making, systems thinking, research, attention to detail, and forecasting. These skills allow you to effectively gather, interpret, and apply information to understand complex situations and make well-informed decisions.

How do you demonstrate analytical skills in a job interview?

During a job interview, you can demonstrate your analytical skills by:

• Sharing specific examples of how you used analytical skills to solve a problem or make a decision in your past work experiences.
• Highlighting projects or tasks where you had to analyze data, identify patterns, and derive conclusions.
• Discussing tools and techniques you have used for data analysis, such as spreadsheets, statistical software, or analytical frameworks.
• Explaining your thought process in real-time when answering situational or problem-solving interview questions.

What are the key differences between analytical skills and critical thinking?

Analytical skills involve techniques for gathering, organizing, interpreting, and drawing conclusions from data and information, while critical thinking is a broader skill that includes the ability to question assumptions, evaluate arguments, and make informed judgments based on evidence and sound reasoning.

How do analytical skills benefit workplace performance?

Analytical skills can improve workplace performance by:

• Enhancing decision-making processes, leading to more informed and effective choices.
• Identifying patterns and trends in data that can inform future planning or strategies.
• Improving troubleshooting and problem-solving abilities, helping to resolve issues more efficiently.
• Increasing innovation and creativity by encouraging systematic exploration of ideas and synthesis of new insights.

Which professions require strong analytical skills?

Professions that often require strong analytical skills include: data analysts, finance professionals, business analysts, marketers, economists, scientists, engineers, healthcare professionals, and project managers. However, analytical skills can be valuable assets in virtually any industry and role, as they are crucial for problem-solving and effective decision-making.

What are some effective ways to develop and enhance analytical skills?

To develop and enhance your analytical skills, consider the following:

• Engaging in activities that require data analysis, such as working on projects, participating in clubs or organizations, or volunteering in relevant fields.
• Taking courses or attending workshops on subjects like statistics, logic, data visualization, and related topics.
• Practicing problem-solving techniques, such as breaking down complex issues into smaller components or using models and frameworks to guide your thinking.
• Seeking feedback on your work and learning from experience, as well as observing and learning from professionals with strong analytical skills.
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26 Expert-Backed Problem Solving Examples – Interview Answers

Published: February 13, 2023

Interview Questions and Answers

Actionable advice from real experts:

Biron Clark

Former Recruiter

Contributor

Dr. Kyle Elliott

Career Coach

Hayley Jukes

Editor-in-Chief

Biron Clark , Former Recruiter

Kyle Elliott , Career Coach

Hayley Jukes , Editor

As a recruiter , I know employers like to hire people who can solve problems and work well under pressure.

 A job rarely goes 100% according to plan, so hiring managers are more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical.

But how do they measure this?

Hiring managers will ask you interview questions about your problem-solving skills, and they might also look for examples of problem-solving on your resume and cover letter. 

In this article, I’m going to share a list of problem-solving examples and sample interview answers to questions like, “Give an example of a time you used logic to solve a problem?” and “Describe a time when you had to solve a problem without managerial input. How did you handle it, and what was the result?”

• Problem-solving involves identifying, prioritizing, analyzing, and solving problems using a variety of skills like critical thinking, creativity, decision making, and communication.
• Describe the Situation, Task, Action, and Result ( STAR method ) when discussing your problem-solving experiences.
• Tailor your interview answer with the specific skills and qualifications outlined in the job description.
• Provide numerical data or metrics to demonstrate the tangible impact of your problem-solving efforts.

What are Problem Solving Skills? 

Problem-solving is the ability to identify a problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving encompasses other skills that can be showcased in an interview response and your resume. Problem-solving skills examples include:

• Critical thinking
• Analytical skills
• Decision making
• Research skills
• Technical skills
• Communication skills
• Adaptability and flexibility

Why is Problem Solving Important in the Workplace?

Problem-solving is essential in the workplace because it directly impacts productivity and efficiency. Whenever you encounter a problem, tackling it head-on prevents minor issues from escalating into bigger ones that could disrupt the entire workflow. 

Beyond maintaining smooth operations, your ability to solve problems fosters innovation. It encourages you to think creatively, finding better ways to achieve goals, which keeps the business competitive and pushes the boundaries of what you can achieve. 

Effective problem-solving also contributes to a healthier work environment; it reduces stress by providing clear strategies for overcoming obstacles and builds confidence within teams. 

Examples of Problem-Solving in the Workplace

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem-Solving Examples for Recent Grads/Entry-Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

How To Answer “Tell Us About a Problem You Solved”

When you answer interview questions about problem-solving scenarios, or if you decide to demonstrate your problem-solving skills in a cover letter (which is a good idea any time the job description mentions problem-solving as a necessary skill), I recommend using the STAR method.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. 

Start by briefly describing the general situation and the task at hand. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact. Finally, describe the positive result you achieved.

Note: Our sample answers below are structured following the STAR formula. Be sure to check them out!

EXPERT ADVICE

Dr. Kyle Elliott , MPA, CHES Tech & Interview Career Coach caffeinatedkyle.com

How can I communicate complex problem-solving experiences clearly and succinctly?

Before answering any interview question, it’s important to understand why the interviewer is asking the question in the first place.

When it comes to questions about your complex problem-solving experiences, for example, the interviewer likely wants to know about your leadership acumen, collaboration abilities, and communication skills, not the problem itself.

Therefore, your answer should be focused on highlighting how you excelled in each of these areas, not diving into the weeds of the problem itself, which is a common mistake less-experienced interviewees often make.

Tailoring Your Answer Based on the Skills Mentioned in the Job Description

As a recruiter, one of the top tips I can give you when responding to the prompt “Tell us about a problem you solved,” is to tailor your answer to the specific skills and qualifications outlined in the job description. 

Once you’ve pinpointed the skills and key competencies the employer is seeking, craft your response to highlight experiences where you successfully utilized or developed those particular abilities. 

For instance, if the job requires strong leadership skills, focus on a problem-solving scenario where you took charge and effectively guided a team toward resolution. 

By aligning your answer with the desired skills outlined in the job description, you demonstrate your suitability for the role and show the employer that you understand their needs.

Amanda Augustine expands on this by saying:

“Showcase the specific skills you used to solve the problem. Did it require critical thinking, analytical abilities, or strong collaboration? Highlight the relevant skills the employer is seeking.”  

Interview Answers to “Tell Me About a Time You Solved a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” or “Tell me about a time you solved a problem,” since you’re likely to hear different versions of this interview question in all sorts of industries.

The example interview responses are structured using the STAR method and are categorized into the top 5 key problem-solving skills recruiters look for in a candidate.

1. Analytical Thinking

Situation: In my previous role as a data analyst , our team encountered a significant drop in website traffic.

Task: I was tasked with identifying the root cause of the decrease.

Action: I conducted a thorough analysis of website metrics, including traffic sources, user demographics, and page performance. Through my analysis, I discovered a technical issue with our website’s loading speed, causing users to bounce. 

Result: By optimizing server response time, compressing images, and minimizing redirects, we saw a 20% increase in traffic within two weeks.

2. Critical Thinking

Situation: During a project deadline crunch, our team encountered a major technical issue that threatened to derail our progress.

Task: My task was to assess the situation and devise a solution quickly.

Action: I immediately convened a meeting with the team to brainstorm potential solutions. Instead of panicking, I encouraged everyone to think outside the box and consider unconventional approaches. We analyzed the problem from different angles and weighed the pros and cons of each solution.

Result: By devising a workaround solution, we were able to meet the project deadline, avoiding potential delays that could have cost the company $100,000 in penalties for missing contractual obligations.

3. Decision Making

Situation: As a project manager , I was faced with a dilemma when two key team members had conflicting opinions on the project direction.

Task: My task was to make a decisive choice that would align with the project goals and maintain team cohesion.

Action: I scheduled a meeting with both team members to understand their perspectives in detail. I listened actively, asked probing questions, and encouraged open dialogue. After carefully weighing the pros and cons of each approach, I made a decision that incorporated elements from both viewpoints.

Result: The decision I made not only resolved the immediate conflict but also led to a stronger sense of collaboration within the team. By valuing input from all team members and making a well-informed decision, we were able to achieve our project objectives efficiently.

4. Communication (Teamwork)

Situation: During a cross-functional project, miscommunication between departments was causing delays and misunderstandings.

Task: My task was to improve communication channels and foster better teamwork among team members.

Action: I initiated regular cross-departmental meetings to ensure that everyone was on the same page regarding project goals and timelines. I also implemented a centralized communication platform where team members could share updates, ask questions, and collaborate more effectively.

Result: Streamlining workflows and improving communication channels led to a 30% reduction in project completion time, saving the company $25,000 in operational costs.

5. Persistence 

Situation: During a challenging sales quarter, I encountered numerous rejections and setbacks while trying to close a major client deal.

Task: My task was to persistently pursue the client and overcome obstacles to secure the deal.

Action: I maintained regular communication with the client, addressing their concerns and demonstrating the value proposition of our product. Despite facing multiple rejections, I remained persistent and resilient, adjusting my approach based on feedback and market dynamics.

Result: After months of perseverance, I successfully closed the deal with the client. By closing the major client deal, I exceeded quarterly sales targets by 25%, resulting in a revenue increase of $250,000 for the company.

Tips to Improve Your Problem-Solving Skills

Throughout your career, being able to showcase and effectively communicate your problem-solving skills gives you more leverage in achieving better jobs and earning more money .

So to improve your problem-solving skills, I recommend always analyzing a problem and situation before acting.

 When discussing problem-solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Don’t just say you’re good at solving problems. Show it with specifics. How much did you boost efficiency? Did you save the company money? Adding numbers can really make your achievements stand out.

To get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t.

Think about how you can improve researching and analyzing a situation, how you can get better at communicating, and deciding on the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem-solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem-solving ability.

More Interview Resources

• 3 Answers to “How Do You Handle Stress?”
• How to Answer “How Do You Handle Conflict?” (Interview Question)
• Sample Answers to “Tell Me About a Time You Failed”

About the Author

Biron Clark is a former executive recruiter who has worked individually with hundreds of job seekers, reviewed thousands of resumes and LinkedIn profiles, and recruited for top venture-backed startups and Fortune 500 companies. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. Follow on Twitter and LinkedIn .

Read more articles by Biron Clark

About the Contributor

Kyle Elliott , career coach and mental health advocate, transforms his side hustle into a notable practice, aiding Silicon Valley professionals in maximizing potential. Follow Kyle on LinkedIn .

About the Editor

Hayley Jukes is the Editor-in-Chief at CareerSidekick with five years of experience creating engaging articles, books, and transcripts for diverse platforms and audiences.

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