ice cream business plan

Ice Cream Shop Business Plan Template & PDF Example

• July 22, 2024
• Business Plan

Creating a comprehensive business plan is crucial for launching and running a successful ice cream shop. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your ice cream shop’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of an ice cream shop business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the food&beverage industry, this guide, complete with a business plan example, lays the groundwork for turning your ice cream shop concept into reality. Let’s dive in!

Our ice cream shop business plan is tailored to cover all essential aspects for a well-rounded strategy. It details the shop’s operations, marketing initiatives, market environment, competitors, leadership structure, and financial projections.

• Executive Summary : A quick overview of your Ice Cream Shop’s idea, market potential, the team behind it, and financial strategy.
• Ice Cream Shop & Location: Describes the shop’s design and prime location for attracting ice cream lovers.
• Supply & Operations: Explains the supply chain, ice cream-making process, and day-to-day operations.
• Key Stats: Presents the size and growth of the ice cream market.
• Key Trends: Points out trends like artisanal flavors and health-conscious options.
• Key Competitors: Identifies competitors and what makes your shop unique.
• SWOT : Brief strengths, weaknesses, opportunities, and threats analysis.
• Marketing Plan : Short strategies for getting and keeping customers.
• Timeline : Major milestones from start-up to the first year’s end.
• Management: Gives info on the team running the shop and their responsibilities.
• Financial Plan: Forecasts finances over 5 years, covering income, expenses, and profits.

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Ice Cream Shop Business Plan

Fully editable 30+ slides Powerpoint presentation business plan template.

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Executive Summary

The Executive Summary introduces your ice cream shop’s business plan, providing a succinct overview of your shop and its offerings. It should describe your market positioning, the variety of ice cream flavors and related products you offer, its location, size, and a summary of daily operations. 

This section should also discuss how your ice cream shop will fit into the local community, including the number of direct competitors in the vicinity, identifying who they are, along with your shop’s unique selling points that set it apart from these competitors. 

Additionally, it should include information about the management and co-founding team, outlining their roles and contributions to the shop’s success. Furthermore, a summary of your financial projections, including revenue and profits over the next five years, should be included here to offer a comprehensive view of your ice cream shop’s financial strategy.

Ice Cream Shop Business Plan Executive Summary Example

Business Overview

The  business overview  section in your executive summary should present a succinct description of your ice cream shop. This includes its name, location, and an overview of daily operations that set the stage for its distinctive features.

A crucial aspect is your  unique selling proposition  ( USP ), which distinguishes your ice cream shop from competitors. Whether it’s your focus on artisanal production methods, offering unique seasonal flavors, or promoting sustainability, your USP is pivotal in capturing the audience’s attention and showcasing the distinctive value your business brings to the market.

Example: For instance, “Scoops & Swirls,” situated in the heart of downtown Oakwood, occupies a 1,800 sq. ft. space on Market Street. Operating from noon to 10 p.m., it offers a plethora of ice cream flavors ranging from timeless classics like creamy vanilla to inventive options like avocado-lime sorbet. The shop’s USP lies in its commitment to creating indulgent, handcrafted flavors using locally sourced, organic ingredients, appealing to health-conscious consumers seeking a guilt-free treat.

Market Overview

An in-depth understanding and portrayal of the market’s size, growth trends, and industry dynamics form the crux of the  market analysis . This segment should highlight the potential of the ice cream market, supported by relevant data such as market value and growth rates.

Discussing industry trends, such as the growing demand for unique and artisanal flavors or eco-friendly packaging, offers insight into the evolving landscape and where your ice cream shop fits within it. Additionally, identifying  key competitors  and elucidating how your shop stands out in this  competitive  environment is paramount.

Example: Within the US ice cream shop industry, boasting a substantial value of $1.9 billion in 2023, with an anticipated growth rate of +4.4% annually over the 2023-2029 period and accommodates approximately 17,000 ice cream shops, Scoops & Swirls distinguishes itself by championing locally sourced, organic ingredients. While competing with established national chains and local dessert parlors, its commitment to sustainability and artisanal craftsmanship sets it apart, catering to the environmentally conscious consumer base seeking premium, ethically sourced indulgences.

Management Team

Highlighting the background and expertise of the management team is crucial. Emphasize the key qualifications and experiences of team members, showcasing their expertise and underscoring their contributions to the shop’s success.

Example: At Scoops & Swirls, the management team, led by co-founders Anna Garcia and David Chen, leverages a combined experience of over 20 years in the food and hospitality industry. Anna brings expertise in business administration and marketing, while David’s background in culinary arts and supply chain management ensures excellence in product quality and sourcing, providing a solid foundation for the shop’s success.

Financial Plan

The financial plan overview should provide a concise summary of your financial objectives and projections, including revenue targets and profit margins, offering a clear trajectory of your ice cream shop’s financial journey.

Example: Scoops & Swirls aims for annual revenue of $700,000 and a robust 15% profit margin ( EBITDA ) by the year 2028. The financial strategy involves an  initial investment  in premium ingredients and sustainable packaging, coupled with robust  marketing initiatives  leveraging social media and community events, positioning the shop for sustained growth and profitability within the local market.

For an Ice Cream Shop, the Business Overview section can be succinctly divided into 2 main parts:

Ice Cream Shop & Location

Briefly describe the ice cream shop’s physical setting, emphasizing its design, ambiance, and the welcoming atmosphere it creates for customers. Mention the shop’s location, highlighting its accessibility and convenience for customers, such as its proximity to popular community spots or ease of parking. Explain why this location is beneficial for attracting your target clientele.

Supply & Operations

Detail the variety of ice cream flavors and related products offered, from classic favorites to unique, artisanal creations. Outline your sourcing strategy, ensuring it reflects a commitment to quality and, where possible, local sourcing.

Explain your operations, including how ice cream is stored, served, and the measures in place to maintain the highest standards of hygiene and customer satisfaction. Highlight any special offerings, seasonal flavors, or loyalty programs that provide added value to your customers, encouraging repeat visits and customer loyalty.

Industry size & growth

In the Market Overview of your ice cream shop business plan, start by examining the size of the ice cream industry and its growth potential. This analysis is crucial for understanding the market’s breadth and identifying opportunities for expansion.

Key market trends

Proceed to discuss recent market trends , such as the increasing consumer interest in artisanal and gourmet ice cream, the demand for a wide range of flavors including exotic and locally inspired ones, and the growing popularity of health-conscious options like dairy-free and low-sugar ice creams.

For example, highlight the trend towards customization and personalization in ice cream servings, as well as the incorporation of organic and sustainable ingredients.

Competitive Landscape

A  competitive analysis  is not just a tool for gauging the position of your ice cream shop in the market and its key competitors; it’s also a fundamental component of your business plan. This analysis helps identify your ice cream shop’s unique selling points, essential for differentiating your business in a  competitive  market.

In addition, competitive analysis is integral in laying a solid foundation for your business plan. By examining various operational aspects of your competitors, you gain valuable information that ensures your business plan is robust, informed, and tailored to succeed in the current market environment.

Identifying Ice Cream Shop Competitors

Commence your competitive analysis by identifying the primary competitors in your area. Direct competitors include other ice cream parlors offering similar products and experiences. This encompasses local artisanal ice cream shops, national chains, and dessert establishments serving ice cream.

Don’t overlook indirect competitors, such as frozen yogurt shops or gelaterias, which may not sell traditional ice cream but cater to a similar customer base seeking frozen treats.

Utilize online resources like Google Maps, Yelp, or social media platforms to gain insights into customer reviews, ratings, and competitor locations. For instance, if “Sweet Swirls Gelato” receives praise for its exotic flavors and creamy texture consistently, this denotes a key strength to consider.

Ice Cream Shop Competitors’ Strategies

Understanding the strategies adopted by your competitors involves diving deep into various dimensions of their business operations:

• Ice Cream Offerings:  Scrutinize the range of flavors, toppings, and unique items. If “Healthy Scoops” is gaining traction with its dairy-free and low-sugar options, it signals a burgeoning market preference for healthier frozen treats.
• Customer Experience:  Evaluate the in-store ambiance, quality of customer service, and overall experience provided. A store like “Chill Haven” might carve its niche with vibrant décor and interactive customer service, potentially attracting a specific clientele seeking such experiences.
• Pricing Strategy :  Conduct a comparative analysis of pricing structures against competitors. Are you positioned as an economical choice akin to “Budget Cones,” or do you align with premium offerings like “Gourmet Gelato”?
• Marketing Tactics:  Observe the marketing approaches adopted by competitors. Do they heavily rely on social media engagement, collaborate with local influencers, or organize distinctive events to entice customers?
• Innovation and Specialization:  Consider any distinctive selling points or specialized techniques. Perhaps a store like “Retro Freeze” sets itself apart with vintage-themed presentations or emphasizes the use of locally sourced, artisanal ingredients.

What’s Your Ice Cream Shop’s Value Proposition?

Reflect deeply on what makes your ice cream shop stand out in a crowded market. This could manifest through signature flavors exclusive to your shop, a unique customization concept allowing customers to create personalized treats or an unwavering emphasis on using organic ingredients sourced directly from local farms.

Identify market gaps through customer feedback and emerging trends. For instance, the escalating demand for plant-based ice creams could present a lucrative opportunity if competitors have yet to explore or address this burgeoning segment.

Tailor strategies according to your location. An ice cream shop situated in a tourist-heavy area might emphasize novelty items and cater to diverse tastes, while one in a suburban neighborhood could concentrate on fostering family-friendly experiences and community engagement initiatives.

First, conduct a SWOT analysis for the ice cream shop , highlighting Strengths (such as unique flavor offerings and a prime location), Weaknesses (including seasonal fluctuations in demand or limited indoor seating), Opportunities (for example, a growing interest in artisanal and gourmet ice cream), and Threats (such as new competitors entering the market or changes in health trends that may impact ice cream consumption).

Marketing Plan

Next, develop a marketing strategy that outlines how to attract and retain customers through innovative flavor launches, special promotions, an engaging online presence, and participation in local events and festivals.

Marketing Channels

Employing various  marketing channels  is crucial for increasing brand awareness and drawing customers to your ice cream shop.

Digital Marketing

Utilize online platforms:

• Social Media Engagement:  Engage with your audience on platforms like Instagram, showcasing enticing visuals of your ice cream creations, behind-the-scenes content, and customer testimonials. Leverage Facebook for community engagement and Twitter for real-time updates and promotions.
• Email Marketing:  Develop an email list offering exclusive discounts or insider updates. Send newsletters featuring flavor launches, special promotions, and events at your shop.
• Website and SEO:  Maintain an informative, user-friendly website highlighting your menu, shop location, hours, and an engaging blog with ice cream recipes, fun facts, or customer stories. Optimize for local SEO to enhance visibility.

Local Advertising

Connect with the local community:

• Local Outreach:  Distribute visually appealing flyers in high-traffic areas, collaborate with nearby businesses for cross-promotions, and sponsor community events or fundraisers.
• Partnerships:  Forge partnerships with nearby cafes, restaurants, or event organizers to showcase your ice cream or create joint offerings.

Promotional Activities

Entice customers with compelling offers:

• Special Deals:  Crafting compelling offers involves aligning them with seasons, festivities, or local events. For instance, during summer, launching a ‘Sunshine Sorbet Series’ might capture attention while offering ‘Back-to-School Bundles’ in autumn could attract families.
• Loyalty Programs:  Implementing a loyalty program could involve tiered benefits for frequent patrons, special birthday treats, or exclusive early access to new flavors or seasonal launches.
• Referral Rewards:  Incentivize customers to refer friends by offering discounts or free toppings on their next purchase.

Sales Channels

Optimizing  sales channels  helps maximize revenue while enhancing the customer experience at your ice cream shop.

In-Store Upselling

Encourage additional purchases:

• Upselling Techniques:  Train staff to suggest toppings, add-ons, or upsized portions to enhance the customer’s order.
• Merchandising:  Display merchandise like branded apparel, mugs, or take-home ice cream packs near the checkout counter.
• Combo Deals:  Offer bundled deals, such as ‘Ice Cream + Beverage Combos’ or ‘Family Pack Specials’ to encourage larger purchases.

Online Sales and Ordering

Facilitate convenient ordering options:

• Online Ordering System:  Implement an intuitive online ordering platform on your website or mobile app, offering in-store pickup or local delivery services.
• E-Commerce:  Expanding beyond ice cream sales, your online store can become a hub for merchandise and accessories. Consider offering branded merchandise, such as ice cream-themed apparel, mugs, or even freezer-friendly storage containers. DIY ice cream kits with pre-measured ingredients and instructions can attract hobbyists eager to replicate your signature flavors at home

Membership and Subscription Programs

Foster customer loyalty:

• Subscription Services:  Craft subscription plans catering to various customer preferences. Offer monthly or weekly ice cream deliveries, ensuring a regular supply of indulgences right to their doorstep.
• VIP Memberships:  Establish an elite VIP club that offers unparalleled benefits to loyal patrons. Provide early access to limited edition flavors or seasonal releases, inviting them to exclusive tasting events.

Strategy Timeline

Finally, create a detailed timeline that outlines key milestones for the ice cream shop’s opening, marketing initiatives, customer base development, and potential expansion plans, ensuring the business progresses with clear goals and strategic direction.

The Management section focuses on the ice cream shop’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the ice cream shop towards its financial and operational goals.

For your ice cream shop business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your ice cream shop’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your ice cream shop business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

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Ice Cream Shop Business Plan Template

Written by Dave Lavinsky

Ice Cream Shop Business Plan

Over the past 20+ years, we have helped over 10,000 entrepreneurs and business owners create business plans to start and grow their ice cream shop businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through an ice cream shop business plan template step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What is an Ice Cream Shop Business Plan?

A business plan provides a snapshot of your ice cream shop business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for an Ice Cream Shop

If you’re looking to start an ice cream shop business, or grow your existing ice cream shop business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your ice cream shop business in order to improve your chances of success. Your ice cream shop business plan is a living document that should be updated annually as your company grows and changes.

Funding Sources for Ice Cream Shop Businesses

With regards to funding, the main sources of funding for an ice cream shop business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business.

The second most common form of funding for an ice cream shop business is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan.

Finish Your Business Plan Today!

If you want to start an ice cream shop business or expand your current one, you need a business plan. Below are links to each section of your ice cream shop business plan template:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of ice cream shop business you are operating and the status. For example, are you a startup, do you have an ice cream shop business that you would like to grow, or are you operating a chain of ice cream shop businesses?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the ice cream shop industry. Discuss the type of ice cream shop business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of ice cream shop business you are operating.

For example, you might operate one of the following types of ice cream shop businesses:

• Self serve ice cream shop : this type of ice cream shop business allows customers to fill their own containers with desired ice cream flavors and toppings.
• Ice cream truck: ice cream trucks are a convenient way to reach more customers in different areas.
• Gourmet ice cream shop: this type of ice cream shop caters to customers seeking gourmet flavors and a high-quality experience.

In addition to explaining the type of ice cream shop business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, amount of monthly revenue etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the ice cream shop.

While this may seem unnecessary, it serves multiple purposes.

First, researching the ice cream shop industry educates you. It helps you understand the market in which you are operating. 

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your ice cream shop business plan:

• How big is the ice cream shop industry (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your ice cream shop business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your ice cream shop business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: children, parents, teenagers, and restaurateurs.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of ice cream shop you operate. Clearly, parents would want different service options and would respond to different marketing promotions than teenagers, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most ice cream shops primarily serve customers living in their same city or town, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other ice cream shops. 

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes grocery shops, convenience stores, and ice cream vending machines or kiosks. You need to mention such competition to show you understand that not everyone who wants ice cream will go to an ice cream shop.

With regards to direct competition, you want to describe the other ice cream shop businesses with which you compete. Most likely, your direct competitors will be ice cream shops located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What types of flavors do they offer?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide more ice cream flavors?
• Will you provide services that your competitors don’t offer?
• Will you provide better customer service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a ice cream shop business plan, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of ice cream shop that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to ice cream, will you provide comfortable seating, table service, or on-site entertainment?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your ice cream shop. Document your location and mention how the location will impact your success. For example, is your ice cream shop located in a busy retail district, shopping plaza, mall, etc. Discuss how your location might provide a steady stream of customers. 

Promotions : The final part of your ice cream shop marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Advertising in local papers and magazines
• Reaching out to local websites 
• Social media marketing
• Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your ice cream shop, including making ice cream, serving customers, and maintaining equipment.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to serve your 1000th customer, or when you hope to reach $X in revenue. It could also be when you expect to open a new ice cream shop location or launch an ice cream shop franchise.  

Management Team

To demonstrate your ice cream shop business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company. 

Ideally you and/or your team members have direct experience in managing ice cream shop businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing ice cream shops or successfully running small businesses.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you serve 500 customers per month or 1,000? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your ice cream shop, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt. For example, let’s say a local restaurant owner approached you with a $25,000 contract to provide ice cream for their restaurant. Let’s further assume the contract would cost you $25,000 to fulfill in terms of increased staffing costs and supplies. Well, in most cases, you would have to pay that $25,000 now for employee salaries, equipment, etc. But let’s say the company didn’t pay you for 180 days. During that 180-day period, you could run out of money.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a ice cream shop business:

• Location build-out including design fees, construction, etc.
• Cost of equipment like dipping cabinets, walk-in refrigerators, and blenders
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your location lease or a blueprint of your shop.   Summary Putting together a business plan for your ice cream shop is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the ice cream shop industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful ice cream shop.

Ice Cream Shop Business Plan FAQs

What is the easiest way to complete my ice cream shop business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Ice Cream Shop Business Plan.

Where Can I Download an Ice Cream Business Plan PDF?

You can download our ice cream business plan PDF here.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of ice cream shop you are operating and the status; for example, are you a startup, do you have an ice cream shop that you would like to grow, or are you operating a chain of ice cream shops?

  OR, Let Us Develop Your Plan For You Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.

Click here to see how Growthink’s professional business plan consulting services can create your business plan for you.  

Other Helpful Business Plan Articles & Templates

Ice Cream Shop Business Plan Template

Written by Dave Lavinsky

Ice Cream Shop Business Plan

You’ve come to the right place to create your Ice Cream Shop business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Ice Cream Shop businesses.

Below is a template to help you create each section of your Ice Cream Shop business plan.

Executive Summary

Business overview.

Frostee Delights Shop is a startup ice cream company located in Nashville, Tennessee. The shop is founded by Janice Maynor, who has experience in operating an ice cream shop. Now, with the expertise of knowledge and business acumen, she has determined she can confidently start and effectively grow a successful ice cream shop. She believes her experience of strategic growth, marketing skills, financial capabilities, and wide and deep knowledge of ice cream making and selling will provide everything needed for long-term growth and profitability.

Frostee Delights Shop will provide a comprehensive array of ice creams, sherbets, frozen yogurt and other assorted frozen treats for a wide variety of clients. Frostee Delights Shop will be the premier ice cream shop, providing frozen and delicious products to each client while supporting the strategic goals of the shop. Frostee Delights Shop will be the ultimate choice in ice cream and frozen treats for clients to ensure that every need of the customer is fully and completely met.

Product Offering

The following are the products and services that Frostee Delights Shop will provide:

• A wide range of frozen dessert treats, including ice cream, frozen yogurt, sherbets, nonfat frozen ice treats and Italian gelatos
• Ice cream cones in various configurations, including giant waffle cones, sweet tortilla cones, and specialty chocolate-dipped cones
• Nonfat and low fat frozen desserts
• Free “Today’s My Birthday!” ice cream cone
• Gluten-free waffle cones and gluten-free frozen treats
• Prepared Ice cream cakes in multiple sizes for pick-up
• Online “Speedy 15 Minute” express pick-up service
• Discount for orders over $40; Discount for parties and special events
• Free delivery on orders over $100

Customer Focus

Frosty Delights Shop will target all individuals within the greater Nashville area. They will target families, birthday party groups, and wedding parties. They will also target citywide businesses and government entities that occasionally host large groups. They will target schools with K-12 students, as well as city colleges and universities.

Management Team

Frostee Delights will be owned and operated by Janice Maynor. She recruited her former assistant manager, Donna LaCree, to be her shop operations manager and she recruited Tomas Lawinson to be her human resources manager.

Janice Maynor is a graduate of the University of Tennessee where she obtained her bachelor’s degree in business administration. She began working part-time in an ice cream shop while in university and began managing a large nationally-owned ice cream shop upon graduation. She has been a manager for over ten years.

Donna LaCree is a graduate of Pine Community College, where she earned her Associate of Arts degree in business administration. She has worked with Janice Maynor as an assistant for over six years and will take on the role of operations manager in the startup company.

Tomas Lawinson has been a human resources manager for five years, working within a retail chain of stores to oversee employee hiring, human resource practices and procedures, and assist in management. He will become the human resources manager for the startup company.

Success Factors

Frostee Delights Shop will be able to achieve success by offering the following competitive advantages:

• Friendly, knowledgeable, and highly-qualified team at the Frostee Delights Shop
• Comprehensive menu of ice cream and frozen treats with many specialty desserts to suit every consumer.
• Special discounts for large group orders.
• “Speedy 15-minute Express” for pick-up.
• Free delivery for orders over $100.
• Frostee Delights Shop offers the best pricing in town. Their pricing structure is the most cost effective compared to the competition.

Financial Highlights

Frostee Delights Shop is seeking $200,000 in debt financing to launch its ice cream shop. The funding will be dedicated toward securing the shop space and purchasing equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:

• Shop space build-out: $20,000
• Equipment, supplies, and materials: $10,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $10,000
• Working capital: $10,000

The following graph outlines the financial projections for the Frostee Delights Shop.

Shop Overview

Who is frostee delights shop.

Frostee Delights Shop is a newly established, full-service ice cream shop in Nashville, Tennessee. Frostee Delights Shop will be the most reliable, cost-effective, and delicious choice for everyone in Nashville and the surrounding communities. Frostee Delights Shop will provide a comprehensive menu of ice cream and frozen dessert products for all individuals, families and parties to utilize. Their full-service approach includes a comprehensive menu of ice cream flavors, specialty frozen desserts and ice cream cakes.

  Frostee Ice Cream Shop will offer a wide, delicious array of excellent ice cream treats, prepared with quality ingredients and expert precision. The team of “ice cream professionals” at the ice cream shop are highly-qualified and experienced in ice cream making and frozen dessert preparation. Frostee Delights Shop removes all headaches and issues of the hunt for excellent ice cream and frozen desserts and ensures all customer needs and desires for ice cream are deliciously met while delivering the best customer service.

Frostee Delights Shop History

The Frostee Delights Shop is owned and operated by Janice Maynor. She is a graduate of the University of Tennessee where she obtained her bachelor’s degree in business administration. She began working part-time in an ice cream shop while in university and began managing a large, nationally-owned ice cream shop upon graduation. She has been a manager in the shop for over ten years. Customers have appreciated the care and attention Janice consistently offers and have determined to follow her to the new ice cream shop.

Since incorporation, Frostee Delights Shop has achieved the following milestones:

• Registered Frostee Delights Shop, LLC to transact business in the state of Tennessee.
• Has a contract in place for a 10,000 square foot shop at one of the midtown buildings
• Reached out to numerous contacts to include Frostee Delights Shop in their online conversations.
• Began recruiting a staff of two and two office personnel to work at Frostee Delights Shop.

Frostee Delights Shop Services

The following will be the services Frostee Delights Shop will provide:

• Nonfat and lowfat frozen desserts

Industry Analysis

The ice cream shop industry is expected to grow over the next five years to over $90,160 million. The growth will be driven by the increased interest of consumers and the wide variety of flavors and frozen desserts available. Global experimentation with flavors, cones and toppings has increased consumer interest and created repeat consumer business across the spectrum of cities and towns globally.

Costs will likely be reduced as technology and software are introduced to both speed the process of ice cream and frozen dessert preparation, as well as methods to enrich and improve the flavors and consumer offers that ice cream desserts can provide for consumers. In addition, software will be further utilized to process day-to-day operations more quickly and with greater efficiency, thereby reducing costs overall.

Customer Analysis

Demographic profile of target market.

Frostee Delights Shop will target all individuals within the greater Nashville area. They will target families, birthday party groups, and wedding parties. They will also target citywide businesses and government entities that occasionally host large groups. They will target schools with K-12 students, as well as city colleges and universities.

Customer Segmentation

Frostee Delights Shop will primarily target the following customer profiles:

• Individuals seeking upmarket ice cream flavors and frozen desserts
• Individuals seeking specialty ice creams, such as gluten-free and sugar-free options
• Families and those celebrating special events
• Businesses, government entities and corporations
• Area colleges and universities

Competitive Analysis

Direct and indirect competitors.

Frostee Delights Shop will face competition from other companies with similar business profiles. A description of each competitor Shop is below.

Jack’s Ice Cream Shack

In 2000, Jack Howell began his ice cream business by renting a portable trailer that hitched to the back of his personal truck. Inside the trailer, he outfitted ice cream machines with various flavors and he arranged ice cream toppings to suit all tastes. Jack opened his mobile ice cream shack on the University of Tennessee campus and began a successful shack business. He now has seven mobile ice cream “shacks,” which are transported to sporting events, city gatherings, nearby tourist attractions and large parties.

Offering only three basic ice cream flavors; vanilla, chocolate and strawberry, Jack Howell depends on a wide variety of toppings to bring unique experiences to his customers. Cut fresh fruit, chocolate chips, gummy worms, and other fun toppings round out the ice cream flavors and bring repeat customers back to Jack’s shacks. The company recently franchised the model and concept nationally to a wide and receptive number of potential franchisees.

Sweet Libations!

Sweet Libations! is owned and operated by Noel Harding, who began the company in 2020 to serve customers who prefer ice cream and frozen yogurt in beverages of all kinds. The company has seen modest success to date by serving such favorites as Cold Press Ice Cream Coffee and Pineapple Frozen Fruit Punch. Sweet Libations! Is located in a mid-city retail area, where shoppers congregate and walk on a regular basis. Noel Harding managed a retail ice cream shop within the downtown Nashville area for over fifteen years before he opened this specialty beverage company. Customers primarily come from the surrounding retail and commercial companies in the city area.

The Hot & Spicy Delicacy Shop

The Hot & Spicy Delicacy Shop caters to consumers who love to experiment with distinctive flavors within gourmet foods. Although not a direct competitor, the shop pulls consumers from the mid-city area by offering quirky desserts and beverages that are not found in any other locations. For example, consumers can order a tasting menu of “Everything Chilies,” which contains glasses of chili pepper ice cream, chili pepper pie and chili pepper pressed juice. This quirky concept is appealing to tourists and others who enjoy distinctive flavors, but not all consumers will choose the experience. Many ice cream choices can be found nowhere else, which appeals to the discriminating consumer looking for an unusual experience. Tami Ray and Tommy Sanger have owned and operated this shop for almost twenty years.

Competitive Advantage

Frostee Delights Shop will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

Frostee Delights Shop will offer the unique value proposition to its clientele:

• Highly-qualified team of skilled employees provides a customized ice cream or frozen treat cone for each individual
• Unbeatable pricing for clients; they will offer the lowest pricing in the city.

Promotions Strategy

The promotions strategy for Frostee Delights Shop is as follows:

Word of Mouth/Referrals

Frostee Delights Shop has built up an extensive list of contacts over the years by providing exceptional service and expertise to former customers. The contacts and clients will follow the new startup by visiting, posting the visits online and talking about the shop to help spread the word of Frostee Delights Shop.

Professional Associations and Networking

Trade associations and networking in local and regional groups will be an immediate plan within the Frostee Delights team. Offers to get involved with charitable efforts or citywide events will be made, as each event and group may be potential customers and future business. Special discounts will be offered during the first 90 days of business.

Print Advertising

Two weeks before launch, all residents of Nashville will receive a special invitation to the launch of the Frostee Delights Shop, along with a gift card good for a free cone. In addition, the shop employees will visit companies and area businesses with free ice cream cones for employees to encourage new customers and business in the months ahead.

Website/SEO Marketing

Frostee Delights Shop will fully utilize their website. The website will be well organized, informative, and list all the products that Frostee Delights Shop provides. Daily specials will be included. The website will also list their contact information and list their availability for large-order deliveries. The website will engage in SEO marketing tactics so that anytime someone types in the Google or Bing search engine “Ice Cream Shop ” or “Ice Cream near me,” the Frostee Delights Shop will be listed at the top of the search results.

The pricing of the Frostee Delights Shop will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.

Operations Plan

The following will be the operations plan for Frostee Delights Shop. Operation Functions:

• Janice Maynor will be the owner and President of the Shop. She will oversee all staff and manage client relations. She has spent the past year recruiting the following staff:
• Debbie Perkins, as the Shop Assistant will manage the ordering, stocking and inventory of products and supplies for the shop.
• Beth Saylar, the new marketing manager, will provide all marketing for the Frostee Delights Shop, including digital and hard copy promotions.

Milestones:

Frostee Delights Shop will have the following milestones completed in the next six months.

• 5/1/202X – Finalize contract to lease shop space
• 5/15/202X – Finalize personnel and staff employment contracts for the Frostee Delights Shop
• 6/1/202X – Finalize plans for Frostee Delights Shop customers
• 6/15/202X – Begin networking at industry events
• 6/22/202X – Begin moving into Frostee Delights Shop
• 7/1/202X – Frostee Delights Shop opens its doors for business

Frostee Delights will be owned and operated by Janice Maynor. Janice Maynor is a graduate of the University of Tennessee where she obtained her bachelor’s degree in business administration. She began working part-time in an ice cream shop while in university and began managing a large nationally-owned ice cream shop upon graduation. She has been a manager for over ten years.

Donna LaCree is a graduate of Pine Community College, where she earned her Associate of Arts degree in business administration. She has worked with Janice Maynor as an assistant in the ice cream shop for over six years and will take on the role of operations manager in the startup company.

Financial Plan

Key revenue & costs.

The revenue drivers for Frostee Delights Shop are the fees they will charge to XXX for their services.

The cost drivers will be the overhead costs required in order to staff Frostee Delights Shop. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.

Funding Requirements and Use of Funds

Frostee Delights Shop is seeking $200,000 in debt financing to launch its XX. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and association memberships. The breakout of the funding is below:

Key Assumptions

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of Customers Per Month: 575
• Average Revenue per Month: $29,250
• Office Lease per Year: $100,000

Financial Projections

Income statement.

Balance Sheet

Cash Flow Statement

Ice Cream Shop Business Plan FAQs

What is an ice cream shop business plan.

An ice cream shop business plan is a plan to start and/or grow your ice cream shop business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections. You can easily complete your Ice Cream Shop business plan using our Ice Cream Shop Business Plan Template here .

What are the Main Types of Ice Cream Shop Businesses?

There are a number of different kinds of ice cream shop businesses, some examples include: Self serve ice cream shop, ice cream truck, and gourmet ice cream shop.

How Do You Get Funding for Your Ice Cream Shop Business Plan?

Ice Cream Shop businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start an Ice Cream Shop Business?

Starting an ice cream shop business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster. 1. Develop An Ice Cream Shop Business Plan - The first step in starting a business is to create a detailed ice cream shop business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your ice cream shop business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your ice cream shop business is in compliance with local laws. 3. Register Your Ice Cream Shop Business - Once you have chosen a legal structure, the next step is to register your ice cream shop business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 4. Identify Financing Options - It’s likely that you’ll need some capital to start your ice cream shop business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 7. Acquire Necessary Ice Cream Shop Equipment & Supplies - In order to start your ice cream shop business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your ice cream shop business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.

Learn more about how to start a successful ice cream shop business:

• How to Start an Ice Cream Shop

Ice cream shop business plan template + PDF

This article offers a detailed Ice Cream Shop Business Plan template, ideal for those looking to start or grow their ice cream shop. Please note, the names and financial details provided within this sample are entirely fictional and are used solely for demonstration purposes. These examples aim to show how you can structure your own Ice Cream Shop Business Plan , ensuring it's tailored to the unique aspects of your ice cream shop endeavor.

To facilitate easy customization, we provide a downloadable "Ice Cream Shop Business Plan PDF" . This document is a crucial asset for entrepreneurs focused on developing a solid and effective strategy for either launching or expanding their ice cream shop. The 'Ice Cream Shop Business Plan' serves as a detailed guide, offering comprehensive insights into the ice cream industry, and equips you with the necessary tools to effectively manage and grow your ice cream business.

How this ice cream shop business plan sample was created

Effortlessly design your ice cream shop's business plan with our user-friendly service. Click on "Generate your business plan" and answer a set of straightforward questions about your shop. Our advanced AI will analyze your responses to craft a customized business plan, tailored to your unique goals. The process is swift and streamlined, usually taking only 5-10 minutes, and produces an organized, comprehensive plan. The flexible nature of our system also allows for adjustments, ensuring the plan aligns perfectly with your vision. Once you're satisfied, you can easily download the plan to your computer, giving you a clear, detailed roadmap to successfully launch and grow your ice cream business.

Ice cream shop business plan sample

Executive summary, business description, market research and analysis, swot analysis.

• Organizational Structure and Management Team

Products or Services

Marketing and sales strategy, operations plan, financial projections, risk analysis.

Frozen Whispers is set to revolutionize the ice-cream industry with an appealing array of products that cater to children, teenagers, and adults alike. This ice-cream parlor, operating under a flat organizational structure headed by Sarah Johnson (Owner), Emily Turner (Manager), two Shift Supervisors, and ten Ice Cream Servers, aims to tantalize your taste buds with a myriad of ice cream flavors and desserts.

Our extensive product portfolio comprises sundae, milkshakes, and ice-cream cakes, among others. To accommodate customers' diverse lifestyle choices and dietary needs, we are committed to offering vegan and sugar-free options. We are determined to keep our offerings fresh and exciting by introducing unique and seasonal flavors regularly.

Frozen Whispers competes with formidable rivals in the market, such as Cold Rush Ice Cream, Chilled Chatters, Arctic Delights, Frozen Fables and Ice Dreams Parlor. Our strength, however, lies in our comprehensive range of products and commitment to inclusivity by offering vegan and sugar-free varieties. Nevertheless, we acknowledge the need to continuously innovate and strive for excellence, hence the regular introduction of new flavors and an unwavering commitment to high-quality, irresistible offerings.

Our skilled management team includes industry veterans such as Sarah Johnson, Alicia Clarkson, Emily Turner, Laura Sanders, and Robin Gordon, each bringing valuable professional expertise from notable companies like Baskin Robbins and Ben & Jerry’s. Their collective years of experience and proven track record in the food industry will drive Frozen Whispers’ success in the competitive ice-cream market.

Our marketing and sales strategy hinges on traditional advertising, digital marketing on popular social media platforms, in-store promotions, and strategic alliances with local events. We also plan to expand our reach by offering a delivery service through popular apps like UberEats and Grubhub.

Operationally, Frozen Whispers will source premium ingredients, attract skilled staff and maintain cutting-edge ice-cream-making facilities. With quality as our prime focus, we aim to sell 400 cones per day. Our operating hours will span from 10 AM to 10 PM, accommodating the varying schedules of our customers.

Financial projections indicate a favorable outlook over the next 3-5 years, with expected revenue reaching $500,000 in the second year and crossing the $1 million mark by the fifth year. However, we have identified potential business risks, including seasonal fluctuations, spoilage, health violations, fierce competition, and the adverse effect of COVID-19 on business operations. Each risk has an associated mitigation plan to counter potential devastation, and a contingency plan to ensure the business remains robust and profitable, even in the face of adversity. With thorough planning and a clear vision, Frozen Whispers is set to conquer the ice-cream industry, making every bite an unforgettable journey of flavor and delight.

Frozen Whispers is an ice cream parlor, located in the heart of New York City. The business was first conceived in 2018 by Sarah Johnson, a passionate ice cream enthusiast with a dream. Her vision was to create an oasis where everyone, regardless of age, could indulge in creative, mouth-watering ice cream varieties that far exceeded the traditional vanilla, chocolate, and strawberry offerings. The purpose of Frozen Whispers is not only to provide delicious ice cream but also to create a unique and memorable dessert experience.

We operate in the Food Services Industry, specifically in the Ice Cream Parlors segment. This industry is filled with intense competition but has remained resilient over the past decade due to its persistent popularity across all demographics.

Our mission is to provide a delicious escape from the everyday through our variety of gourmet ice creams. We intend to be the top management team of dessert lovers from every walk of life, promising an innovative variety of flavors, top-notch customer service, and a commitment to high-quality ingredients.

Frozen Whispers operates as a sole proprietorship, owned entirely by Sarah Johnson. We feel this structure benefits our business as it allows us maximum management flexibility, with the ability to adjust quickly and effectively to shifting market demands.

In terms of the projected long-term potential of the business, we see great promise. The appeal of ice cream is enduring and crosses all age demographics. With our focus on innovation and a commitment to quality, we envision Frozen Whispers evolving into a top destination for the dessert lovers, not only in NYC but across the state and, one day, the nation.

Looking towards the future, we plan for steady yet formidable growth. We aim to continuously expand our menu, whilst ensuring we consistently deliver the tastes and experiences our customers have come to expect. This growth will certainly introduce new challenges, but with Sarah Johnson and her committed team at the helm, we are confident in our ability to navigate these challenges and achieve our dream of making the world a sweeter place, one ice cream at a time.

Frozen Whispers aims to inspire a sense of anticipation and tantalize taste buds as customers look forward to savoring their picks. Ice cream for us is not just a business; it's a sweet journey that we love to share with everyone.

Frozen Whispers operates within the thriving ice-cream industry. The U.S. ice-cream market was valued at $57.7 billion in 2019 and is projected to grow at a compound annual growth rate of 5.3% from 2020 to 2027. This industry is driven by trends including the consumption of organic ingredients, demand for premium products, and continual flavor innovation.

Our target market comprises children, teenagers, and adults who revel in ice cream and desserts, specifically within the New York metropolitan area that has a population of approximately 19.3 million. With an intended focus on millennials who are leading drivers of the organic and sustainable food movements, we acknowledge the significant growth potential within this demographic.

The market's growing appetite for diversity and innovation fuels the demand for exotic and unexplored flavors alongside a strong preference for healthier options. Vegan, gluten-free, and low-sugar alternatives are sought after, along with artisanal hand-crafted ice creams that offer an upscale dessert experience.

Trends indicate consumer preference for personalized experiences, such as build-your-own-sundaes and mix-and-match flavor options. Subscription services and home deliveries are also gaining traction, mainly due to the recent pandemic's societal shifts.

A competitor analysis indicates several prominent competitors. Cold Rush Ice Cream, armed with its expansive flavor library and national brand recognition, holds a significant market share. Chilled Chatters is known for its unique flavor combinations and holds a loyal customer base. Arctic Delights, Frozen Fables, and Ice Dreams Parlor also offer stiff competition with their appealing marketing strategies and customer loyalty programs.

Potential barriers to entry include the established presence of competition and the substantial initial capital investment required for leasing premier locations, procuring machinery, and inventory build-up. Furthermore, ensuring compliance with food safety and health department standards requires continual investment and vigilance.

Frozen Whispers intends to navigate these barriers through strategic planning and execution. The investment in a highly experienced and committed management team will provide an advantage in business operations, strategizing, and problem-solving. Additionally, offering a variety of ice cream-based desserts that cater to vegan and sugar-free options can address market demands and set us apart from competitors.

Our unique and seasonal flavors, alongside superior customer service, should result in strong customer loyalty. By leveraging marketing platforms, both online and offline and engaging potential customers through local event partnerships, we intend to quickly establish ourselves as a premier destination for ice cream lovers. Offering delivery services through popular apps will also cater to consumer preferences and enhance our reach.

In conclusion, Frozen Whispers, equipped with a comprehensive understanding of the market, is well-positioned to step into the industry, develop a loyal customer base, and secure a good market share in the excitingly versatile world of ice cream.

Organizational Structure and Management

Frozen Whispers is set on a mission to provide a delightful, out-of-the-box ice cream experience. This ice cream shop, located in the heart of New York City, revolves around a flat organizational structure that promises efficient decision-making and improves communication.

The leadership team comprises Sarah Johnson (Owner), Emily Turner (Manager), two Shift Supervisors and ten Ice Cream Servers, each bringing their unique skills to the table. Sarah, a former regional manager of Baskin Robbins, brings valuable industry experience and an unyielding passion to the role. Emily, with over ten years of experience in food retail management, ensures seamless operations across the ice cream shop's facets.

Our staffing needs are met currently, but as we plan towards expanding our "Frozen Whispers" brand, we foresee increased manpower requirements for both back-end preparation and front-end customer servicing roles. Consistent recruitment and rigorous training of staff will be prioritized to maintain high service standards and food quality.

Human resources policies and practices at Frozen Whispers are designed to ensure an inclusive and engaging work environment. We believe in equal opportunities for all and adhere to strict anti-bias and anti-discrimination practices. Regular feedback sessions, performance evaluations, and emphasis on skill-enhancement underscore our commitment towards supporting our employees' well-being and professional growth.

External advisors and consultants play a crucial role in our company's progress, particularly in areas such as legal compliance, tax planning, and food safety standards. We count on the expertise of external HR consultants for the most updated and relevant HR practices.

On the finance front, robust financial planning steered by our Financial Controller, Robin Gordon, a seasoned CPA. Robin's extensive experience in retail finance provides us with solid footing in the sector while ensuring the effective and responsible management of resources.

Our primary competitors in the current market are "Cold Rush Ice Cream" , "Chilled Chatters" , "Arctic Delights" , "Frozen Fables" , and "Ice Dreams Parlor" . Our strengths lie in our unique flavor profiles, a firm commitment to quality, and unparalleled customer service. We aim to differentiate ourselves from our competitors by consistently introducing unique and seasonal flavors. However, we acknowledge challenges, such as maintaining consistency in flavor and quality, managing customer expectations, and the need for continuous innovation. We are confident that with strategic focus and implementation, we can turn these challenges into opportunities for growth and brand differentiation.

Frozen Whispers is centered around the creation and retail of quality ice-cream, including a variety of innovative flavors and novel dessert combinations. Consisting of our flagship range of classic flavors, we regularly innovate with unique seasonal and gourmet flavors derived from local and exotic sources. Our offerings also include custom-created sundaes, milkshakes, ice cream cakes, and other ice cream-based desserts. A blizzard of sweetness, if you will.

Our unique selling proposition is a fusion of quality, creativity, and customer responsiveness—reflecting a mix of classic and unusual flavors you won't find anywhere else. We cater to a broad range of tastes with vegan and sugar-free options. Under Sarah Johnson's creative stewardship, our shop offers an array of European and Asian inspired flavors that bring the global culinary scene home to New York.

Frozen Whispers is a startup currently in the beta phase. We are testing with a select group of local consumers while sourcing high-quality inputs from the creameries of Pennsylvania and organic fruit farms of Up-state New York. Although we are in the early stages, future plans involve expansion. In 3-5 years, we plan to establish a chain of stores in the Tri-state region and develop a national-brand presence.

We are currently awaiting the approval of patents for three of our unique flavors: Caramelized Fig & Cheese, Earl Grey Fudge, and Bourbon Pecan Pie. In addition, we have registered Frozen Whispers and our by-line "Whispering Sweetness" as trademarks, setting a strong foundation for future branding.

The production process at Frozen Whispers starts with quality ingredients sourced from reliable suppliers. The ice cream base is made fresh every day and pasteurized in-house. Flavors are then incorporated, followed by churning in high-end ice cream machines imported from Italy. This slow process allows the ice cream to have a denser, creamier texture.

Our major suppliers are local dairy farms affiliated with the Certified Organic Association of Northeastern New York, and the Pennsylvania Association for Sustainable Agriculture for fresh, organic fruits and cream. We have secured contracts with these suppliers for a continuous and stable supply of high-quality ingredients, ensuring minimal delays or disruptions.

Delivering a refreshing experience with every scoop, Frozen Whispers is here to make your ice-cream dreams come true with a truly unique, exquisite twist on beloved classics.

Frozen Whispers, born out of a love for ice cream and a passion for crafting unique flavors, has its headquarters nestled in New York City. What started as a playful exploration of dessert varieties by Sarah Johnson has grown into a business venture with a comprehensive range of products that cater to diverse tastes and age groups. The ice cream parlor offers a wide variety of flavors, sundaes, milkshakes, ice cream cakes, and numerous other desserts, with vegan and sugar-free options to cater to the health-conscious market.

Marketing Strategy:

Our marketing strategy revolves around online and offline channels. We intend to connect with our audience through social media platforms like Instagram, Facebook, and Twitter. These platforms allow us to showcase our products effectively, share behind-the-scenes content, announce new flavors, create brand stories and engage directly with our customers. We also recognize the critical role of search engine optimization (SEO) and plan to create a user-friendly website with regularly updated blogs about ice-cream trends and in-house developments. For offline promotions, we aim to collaborate with local events like food festivals, sports events, and community gatherings to create a presence within our target market.

Sales Strategy:

A robust sales strategy is crucial to our business objective. For sales activities, our prime channel would be our store; however, we will also adopt a delivery model operating via food apps like UberEats and GrubHub to increase our service reach. Our sales team, led by an experienced supervisor, will provide warm, friendly, and efficient service to our customers.

Pricing Strategy:

Our pricing strategy is based on a cost-plus pricing model. We have priced our products reasonably while ensuring excellent quality, which we believe differentiates us in the competitive market.

Distribution Channel:

Apart from our flagship store in New York City, our ice cream delivery model through UberEats and GrubHub aims to cater to customers who prefer enjoying our products within the comfort of their homes.

Promotion and Advertising Plans:

Our promotional plans include frequency-based customer reward programs to increase customer retention. We would also run regular discount offers during off-peak seasons. Advertising would primarily be digital, through social media and Search Engine Marketing.

Customer Service Policies:

Customer satisfaction is our top priority. We believe in a proactive approach to customer service - addressing concerns promptly and ensuring that all our customers leave with a smile.

Our business plan leverages strategic marketing and sales efforts, well-calculated pricing, efficient distribution channels, impactful promotion, and advertising efforts, and focused customer service policies. By doing so, we plan to establish Frozen Whispers as the go-to spot for all ice cream lovers, delivering not just a product, but a delightful experience.

Our operations workflow at Frozen Whispers involves opening the store each day at 10 a.m. We start by preparing the ice cream, which can take a few hours depending on the number of flavors being made that day. Once the ice cream is prepared, it's time to open the store. The servers are tasked with operating the cash register, taking orders, serving ice cream, and ensuring the shop remains clean and inviting. Manager Emily Turner and the shift supervisors divide responsibilities, manage staffing, and ensure the store runs smoothly.

The production process begins by choosing top-quality ingredients for our ice creams. Afterward, the ingredients are carefully mixed and frozen using our state-of-the-art ice cream making machines to ensure a perfect consistency and texture. Depending on the flavor, the ice cream might then be enhanced with mix-ins like nuts, fruit, or candy pieces.

Quality control is crucial in our operations. We regularly inspect our ingredients to ensure their freshness and taste. Our machines are also subjected to regular maintenance and sanitation procedures to ascertain their optimal functionality. Additionally, we pride ourselves on maintaining a clean and safe environment for our customers and employees.

Inventory management is another essential part of the operations. Inventory levels are reviewed daily, and the necessary orders are placed with suppliers to ensure we never run out of essential items. All inventory is stored in the appropriate cool storage facilities to prolong freshness and prevent waste.

We also pay attention to our supply chain management. We've partnered with reliable suppliers who provide us with high-quality dairy products, fruits, and nuts. Our partnership with these suppliers ensures we can provide our customers with consistent and excellent quality products.

Facilities and equipment needs are crucial to our operations. We operate from a well-situated store with excellent visibility and footfall. Our store was designed to show off the breadth of our offerings, with bright displays and comfortable seating. We have invested considerably in powerful freezers, high-quality ice cream making machines, and other small wares such as serving utensils and storage containers, necessary for day to day operations.

Overall, our operational plan integrates all aspects of our business, ensuring that customers are served exceptional ice cream in a pleasant environment by friendly staff.

Frozen Whispers projects substantial growth, positioning itself to capitalize on the increasing consumption of ice cream by children, teenagers, and adults. We have prepared a financial forecast, projecting substantial growth for the next three to five years.

Sales Forecast:

Within our first year, we project a conservative revenue target of $250,000. As the brand name becomes more familiar, we anticipate an increase in sales, reaching $500,000 in revenue by the second year, and crossing the $1 million threshold by the end of the fifth year.

Profit and Loss Projection:

In the initial stages of the business, startup costs and operational expenses may lead to limited profits or even minor losses. However, we expect to see positive growth from the second year onward with a net profit of $75,000.

Cash Flow Projection:

Due to the cyclical nature of the business, we project stable cash flow during the warmer months and predict a decrease during the colder months. However, our marketing initiatives and the introduction of winter-specific flavors will serve to bolster winter sales and maintain a favorable cash flow throughout the year.

Balance Sheet Projection:

We project an increase in assets over the next five years as the business grows and expects to see accumulated profits invested back into the business. Our short-term and long-term debts are projected to decrease as the profits roll in, leading to a strengthening of our equity position.

Break-Even Analysis:

Our break-even analysis shows that with an average sales price of $5 per ice cream serving and an estimated cost of goods sold at $2 per serving, we will need to sell an estimated 125,000 servings annually, or around 342 servings per day, to cover our fixed costs completely.

Financial Assumptions and Considerations:

These projections and analyses are based on several assumptions, including market stability and consistent consumer demand for ice cream. Changes in the economy, shifts in consumer taste, or the entrance of a new competitor could alter these projections. Considering this, we plan to review and adjust our financial forecasts as necessary every quarter to reflect the most up-to-date business and market situations.

Even with these considerations, we are confident that our offerings' uniqueness, sustainable business model, and the team's experience will make Frozen Whispers a success. The business aims not only for fiscal growth but also to be an integral part of our customers' delightful memories.

Frozen Whispers, like any businesses, faces potential risks that could disrupt operations. These risks include market risks, operational risks, and financial risks.

Market Risks:

• Demand Fluctuations: Since the business is in the ice cream industry, seasonal variations might affect consumers' interest. Mitigation Strategies: Develop diversified menu options like hot beverages and desserts for the cold season. Contingency Plans: Enhance advertising during low seasons. Creation and promotion of unique winter flavors.
• Market Saturation: Many competitors already exist in the market, and new ones might emerge. Mitigation strategies: Offer unique and innovative flavors and provide unparalleled customer service. Contingency plans: Launch marketing campaigns to increase visibility.

Operational Risks:

• Equipment Failure: Our business relies heavily on ice-cream making machines and cold storage units; these equipment's failure can disrupt operations. Mitigation strategies: Implement a regular maintenance schedule for all equipment. Contingency plans: Maintain relationships with equipment vendors for quick repairs or replacements.
• Staff Turnover: Being in the food industry, frequent staff turnover can affect our business operations. Mitigation Strategies: Offer competitive salaries, create a positive working atmosphere, and provide job training. Contingency Plans: Maintain a pool of trained part-time staff who can step in when necessary.

Financial Risks:

• Increased Costs: A rise in the cost of ingredients or equipment could affect our profitability. Mitigation strategies: Develop relationships with multiple suppliers to prevent dependency on one source. Maintain an efficient inventory system to manage stock and reduce waste. Contingency Plans: Review and adjust menu prices as necessary.
• Sales Volume Fluctuation: Sales might not meet projections, impacting our financial health. Mitigation strategies: Develop aggressive marketing strategies to attract customers and increase sales. Contingency Plans: Assess and adjust operational and marketing strategies.

Insurance and Legal Considerations:

To protect our business from potential legal issues, Frozen Whispers will comply with all necessary permits, licenses, and health regulations. We will secure liability insurance to protect the business against potential lawsuits. Additionally, we will insure our property and equipment against damage, theft, or loss.

In conclusion, a broad understanding of potential risks and strategic planning will help Frozen Whispers navigate difficulties and maintain resilience in the dynamic and competitive ice-cream industry.

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How to Write an Ice Cream Shop Business Plan

Want to open an ice cream shop?

It’s never been a better time to open an ice cream business. Now more than ever, customers seek small indulgences and find them in ice cream or yogurt shops.

You’ll find ice cream and frozen yogurt shops everywhere, satisfying local communities from small towns to big cities. In addition, the benefits of starting an ice cream shop are numerous.

Whether you want to start an ice cream shop, ice cream truck, or frozen yogurt shop, you’re going to need a plan.

In today’s post, we will talk about the importance of writing your ice cream shop business plan and how to get started.

Recommended Reading: Low-Cost Ice Cream Business Ideas

Why Do You Need an Ice Cream Business Plan?

An ice cream shop business plan will help you organize your thoughts into one cohesive plan. Your ice cream shop business plan will help to ensure that you cover all your bases. From your ice cream business concept to your budget to your financial forecasts, you will want to make sure everything is legit before moving forward.

Your ice cream shop business plan is created for a specific audience:

• You (the business owner)
• Potential bankers and investors
• Property managers

Potential investors want to see a thorough business plan before they invest any money into it. They want to know whether lending you money is a prudent or intelligent choice. A well-researched business plan shows your potential investors that you are a serious business person. A well-thought-out business plan shows what it will take to generate profits and have ultimate success.

Property managers that you will lease your property from will want to see a well-written business plan.

After all, they want to know what type of business will be working on their property. Additionally, they want to feel confident that your business will be successful.

I believe that the more you plan and research any business, the more money you will save at the end of the day. Writing an ice cream shop business plan is no different. I believe it will save you time, money, and lots of hassle.

So, let’s get to it!

There’s no determined length of a business plan. What is more important is that all of the essential factors are covered in your project. Depending on your specific circumstances, you may want to add or subtract from the following items typically found in a business plan.

A typical business plan will cover the following topics in detail:

Executive Summary

The business description, products & services, ownership and management, the target market, your objectives, business to date, startups budget, operational budget, sales forecast.

• Break-Even Analysis

Market & Competition

• Ongoing Analysis

An ice cream shop business plan is often followed by an action plan that details the milestones of opening your business. An action plan tells you what steps have to be taken and by when so that you can smoothly move forward. Your ice cream shop action plan will give you a push when you need it.

Recommended Reading: How Much Does A Small Ice Cream Shop Cost?

Contents for an Ice Cream Shop Business Plan

This will summarize your overall ice cream plan. While this section usually comes first, I recommend writing it last as you will have a better idea of your comprehensive plan after you finish writing it.

Make this section fun, exciting, and full of the ice cream flavors you wish to share with the world!

This summary can be used as your “elevator pitch” and help you describe your business within 30 seconds or less. Let your summary be a powerful introduction to your ice cream business.

First impressions count. In this section, you will introduce your ice cream shop business to your readers.

In detail, describe your ice cream business concept and what pain point you are trying to soothe in your customers. Additionally, give a little background of how your business idea came to be and why your business should exist.

Investors and property managers will see whether the business concept or business model is the right fit for them.

Mmmmmm…the incredible, sweet taste of cold ice cream.

Make the reader feel just as good as tasting your coconut vanilla ice cream.

Yes, you are selling ice cream, but use this section for diving into all of your products and services in detail.

For example, will you sell a particular line of ice cream that you make yourself? Will you offer vegan or organic ice cream or frozen yogurt or adding unique toppings? Will you sell other foods, desserts or provide espresso-based drinks to your customers?

You want to fully describe what type of experience your customers will have when buying your product and spending time at your shop.

In this section, you will want to talk a little bit about yourself and your team. What experience, education, or assets do you bring to the business? How will you leverage your expertise to create the best ice cream shop in your city?

In addition, you could talk about the team you are bringing on board. For example, you may discuss bringing in a manager that has worked at several other ice cream shops.

Investors will be looking at this section to make sure that you are developing a team around you that will increase the probability of your success. You want to display confidence – in yourself and in the team you are bringing on board.

Who will be enjoying your ice cream?

Utilize this section of your business plan to tell the reader who you are trying to reach. Your target market is key to your success, and you must understand everything about them.

Specifically:

Who are your customers?

Why would they be interested in visiting your ice cream shop?

What are some key demographics about them?

This section will require some research on your part. For example, you might need to visit other neighboring businesses, walk the neighborhood, get existing data that can help you understand who they are and what will motivate them to visit your ice cream shop.

Serving strawberry and vanilla ice cream is a part of your business – but what is the ultimate objective?

What are your business goals? What is the added value that your ice cream shop creates in the neighborhood? Can you list everything from providing a safe place for neighborhood kids to enjoy ice cream to expanding to three other locations within three years?

Both your investors and your property managers will be interested in knowing your objectives – your motivations – for starting your ice cream business.

You are starting an ice shop, but where are you ultimately taking your business? Describe your vision and your mission in a way that generates excitement for your readers.

If you have already started making progress towards setting up your business, you will mention it here. Remember, this section is often read by investors or property owners to see how far along you are in your planning.

For example, if you are in the process of buying an ice cream truck or have already developed your logo, you could mention it here. This part will change often every time you update your business plan and move forward with opening your business.

Your investors will be paying particular attention to this section – and you should too. After all, we’re talking about money.

You will want to have a well-thought-out startup budget that details the money you need to start and how much money you will need to borrow.

This section should back up your reasoning for seeking a business loan, investment from a private investor, or borrowing from family and friends. In essence, you want to describe your funding mix, the sources and the amount of money coming in, as well as the obligations coming from it.

Your operation budget is different from your startup budget. Your operational budget is the money required for you to operate. This will include everything from your monthly rent, utilities, insurance, labor costs, and inventory.

How much money do will you make as an ice cream shop owner? This section will detail your estimated sales forecasts.

Since you predict your sales numbers, you can only imagine your investors and property owners’ interest in this section. This section will also be good for you to understand just how much money you can make opening an ice cream business. This section may include estimated sales, anticipated costs, and your break-even point analysis.

You want to understand your target market as a whole. This would include understanding your competition. If you live in a thriving community, the chances are you will have some competition – either directly or indirectly. Competition isn’t necessarily bad. If your city has the numbers to sustain two or more ice cream businesses, you will want to focus on your strengths. You want to list your strengths and how you will position yourself to best deal with your anticipated competition. You might want to also present a SWOT analysis of your ice cream business here.

You have to develop a plan to tell people about your ice cream! This section will detail your marketing strategy and how you plan to reach and connect with your customers.

It could detail actional steps you’ll be taking – from building your brand, developing your logo, creating a website to other necessary steps:

• Local Advertising
• Creating Signs
• Social Media
• POS Marketing
• Sending Mailers
• Email marketing

Every business plan has a section in the back where they can place pictures, drawings, sketches. If you have mock-ups of your logo or the layout of your ice cream business, you will also want to add them here too.

How to Write an Ice Cream Business Plan

Is an ice cream shop profitable.

Yes! Nearly every person on the planet loves ice cream. People love ice cream, and they are interested in buying it. It can be profitable if you go after the right target market with the right concept and product. Ultimately your ice cream profits will depend on the number of sales you encounter each day.

How to Sell Ice Cream on the Street

How Do You Start Your Own Ice Cream Business?

Ice Cream Shop Profits: Uncovering the Path to Success

Opening an Ice Cream Shop: Essential Staffing Requirements to Consider

Initial Startup Costs for Opening an Ice Cream Shop

Start an Ice Cream Shop LLC Business

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Ice Cream Shop Business Plan

Start your own ice cream shop business plan

CoolScoops Ice Cream

Executive summary.

CoolScoops Ice Cream is an artisanal ice cream shop dedicated to enriching the community with unique, high-quality ice cream flavors made from locally sourced ingredients. Our shop serves as a vibrant gathering place for friends and families, promoting a sense of community through delicious treats, local art, and collaborative events.

Company Purpose / Mission Statement

To provide a memorable ice cream experience by offering an array of artisanal flavors, fostering community connections, and supporting local suppliers, all within a welcoming and dynamic atmosphere.

Problem We Solve

The saturation of the ice cream market with mass-produced flavors leaves consumers yearning for novel, quality options and a more engaging, personalized ice cream experience.

Our Solution

CoolScoops differentiates itself with a diverse menu of handmade, artisanal ice cream, including options for vegan and gluten-free diets. We prioritize local ingredients, enhancing both taste and community economic health. Our store is a hub for local events, art showcases, and collaborations, creating a strong community bond.

Target Market

We cater to a wide audience, including families, young adults, and health-conscious individuals seeking premium, artisanal ice cream. Our inclusive menu ensures there’s something for everyone, making CoolScoops a destination for diverse tastes.

The team is led by an Owner/Operator with a passion for ice cream and community engagement, supported by a Store Manager who ensures operational excellence, and a Marketing Coordinator who drives brand awareness and customer loyalty.

Financial Summary

CoolScoops aims for steady growth, with year-on-year revenue increases from $200,000 in Year 1 to $320,000 by Year 3, and profits growing from $20,000 to $100,000 in the same period.

Funding Needed

An initial investment of $150,000 is needed to secure and renovate our shop location, purchase initial inventory and equipment, and fund early marketing efforts to build brand presence.

Products & Services

Problem worth solving.

The community’s craving for unique, artisanal ice cream experiences, supported by local economies and integrated into communal activities.

A rotating selection of artisanal ice creams, including diet-specific options, leveraging local, high-quality ingredients, and serving as a catalyst for community events and collaborations.

Market Size & Segments

Our primary audience spans across age groups with a special focus on artisanal product enthusiasts and those engaged in community activities.

Competition

Current alternatives.

• National ice cream franchises
• Local dessert parlors
• Supermarket offerings

Our Advantages

CoolScoops stands out through its commitment to local sourcing, artisanal quality, and active community participation, creating a unique space that transcends traditional ice cream shops.

Marketing & Sales

Market positioning.

As a premium artisanal ice cream shop, CoolScoops is positioned as the go-to destination for unique flavors and community engagement, distinguishing us from conventional options.

Unique Value Proposition

Our unique approach combines exceptional, locally sourced ice cream with a strong commitment to community building, setting us apart in the marketplace.

Location & Facilities

Our flagship location is designed to be an inviting space that encourages community interaction, equipped with state-of-the-art ice cream making facilities.

We embrace modern technology for efficient operations, including an online ordering system for pickup and local delivery, and a dynamic social media presence for engagement and promotion.

Milestones and Metrics

• Launch in Summer 2024
• Introduce seasonal flavors in Fall 2024
• Start online ordering in Winter 2024
• Sponsor our first community event in Spring 2025
• Open a second location by Summer 2026

Company Overview and Team

Organizational structure.

CoolScoops is led by a dedicated team focused on delivering high-quality products and fostering community connections, with clear roles aligned with our mission.

Financial Plan and Forecast

Projected profit and loss.

Year 1: $200,000

Year 2: $260,000

Year 3: $320,000

Expenses/Costs

Year 1: $180,000

Year 2: $200,000

Year 3: $220,000

Year 1: $20,000

Year 2: $60,000

Year 3: $100,000

Additional details, including flavor menus, supplier partnerships, and community event plans.

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Here is a free business plan sample for an ice cream shop.

Have you been fantasizing about opening your own ice cream shop but feel overwhelmed about where to start?

In the content that follows, we will present to you a comprehensive sample business plan tailored for an ice cream shop.

As you might be aware, a meticulously formulated business plan is crucial for any aspiring entrepreneur. It serves as a roadmap, outlining your vision, objectives, and strategies for your sweet venture.

To craft a winning plan with ease and precision, feel free to utilize our ice cream shop business plan template. Additionally, our specialists are on standby to review and refine it at no extra cost to you.

How to draft a great business plan for your ice cream shop?

A good business plan for an ice cream shop must cater to the unique aspects of this delightful and often seasonal business.

To start, it's important to provide a comprehensive overview of the ice cream market. This should include current statistics and an exploration of emerging trends, similar to what we've incorporated in our ice cream shop business plan template .

Your business plan should articulate your vision clearly. Define your target market (such as families, young adults, tourists), and establish the distinctive positioning of your ice cream shop (gourmet flavors, locally sourced ingredients, dietary options like vegan or sugar-free, etc.).

Market analysis is the next critical component. This requires a thorough examination of local competitors, market tendencies, and consumer preferences specific to ice cream consumption.

Product offerings are central to an ice cream shop. Detail the variety of flavors, cone options, and any additional treats or beverages you plan to sell. Explain how these choices align with the desires and expectations of your target customers.

The operational plan is vital. It should outline the location of your shop, the layout of the serving and seating areas if applicable, supplier relationships for ingredients, and the process of making and serving ice cream.

For an ice cream shop, it's crucial to highlight the quality and source of ingredients, the creativity of flavor combinations, and adherence to health and safety standards.

Then, delve into your marketing and sales strategies. How do you intend to draw in customers and keep them coming back? Discuss promotional tactics, customer loyalty programs, and potential for additional revenue streams (like catering events or offering specialty desserts).

Incorporating digital strategies, such as a website or social media engagement, is also critical in the modern marketplace.

The financial plan is another cornerstone. It should cover the initial investment, projected sales, ongoing expenses, and the point at which the business will become profitable.

Given that ice cream shops can be highly seasonal, it's imperative to plan carefully and understand your financial projections. For assistance, consider using our financial forecast for an ice cream shop .

Compared to other business plans, an ice cream shop's plan must pay particular attention to seasonality, inventory management for perishable items, and the potential for fluctuating demand based on weather and tourism.

A well-crafted business plan will not only help you clarify your vision and strategy but also attract investors or secure loans.

Lenders and investors are looking for a solid market analysis, realistic financial projections, and a clear operational strategy for managing an ice cream shop.

By presenting a detailed and substantiated plan, you showcase your dedication and preparedness for the successful operation of your ice cream shop.

To achieve these goals while saving time, you can start with our ice cream shop business plan template .

A free example of business plan for an ice cream shop

Here, we will provide a concise and illustrative example of a business plan for a specific project.

This example aims to provide an overview of the essential components of a business plan. It is important to note that this version is only a summary. As it stands, this business plan is not sufficiently developed to support a profitability strategy or convince a bank to provide financing.

To be effective, the business plan should be significantly more detailed, including up-to-date market data, more persuasive arguments, a thorough market study, a three-year action plan, as well as detailed financial tables such as a projected income statement, projected balance sheet, cash flow budget, and break-even analysis.

All these elements have been thoroughly included by our experts in the business plan template they have designed for an ice cream shop .

Here, we will follow the same structure as in our business plan template.

Market Opportunity

Market data and figures.

The ice cream market is a dynamic and evolving industry with significant growth potential.

Recent estimates value the global ice cream market at over 60 billion dollars, with projections indicating a continued increase due to the rising demand for innovative and premium frozen desserts.

In the United States alone, there are over 20,000 ice cream shops, contributing to an annual revenue of approximately 5 billion dollars for the ice cream industry.

These statistics underscore the popularity of ice cream as a staple treat in American culture and its substantial economic impact.

The ice cream industry is witnessing a surge in trends that cater to health-conscious and adventurous consumers.

There is a growing interest in low-calorie and sugar-free ice cream options, as well as an expansion in dairy-free and plant-based alternatives, catering to lactose-intolerant and vegan customers.

Eco-conscious consumers are driving demand for sustainably sourced ingredients and eco-friendly packaging, pushing ice cream shops to adopt greener practices.

Artisanal and craft ice cream varieties are becoming increasingly popular, with a focus on unique flavors, local ingredients, and handcrafted production methods.

Technology is also playing a role, with some shops offering customized ice cream experiences through the use of liquid nitrogen freezing or personalized mix-ins.

Online ordering and delivery services for ice cream are expanding, making it easier for customers to enjoy their favorite flavors from the comfort of their homes.

Transparency in ingredient sourcing and a focus on natural, high-quality components are important to consumers, who are more discerning about the products they consume.

These trends highlight the industry's adaptability and responsiveness to the evolving preferences and values of modern consumers.

Success Factors

Several factors contribute to the success of an ice cream shop.

Foremost, the quality of the ice cream is paramount. Shops that offer rich, flavorful, and high-quality products are more likely to build a dedicated following.

Innovation in flavor creation and presentation can set an ice cream shop apart in a crowded market.

The shop's location is critical, with high foot traffic areas often leading to increased sales and visibility.

Exceptional customer service is essential for fostering a welcoming atmosphere and encouraging repeat business.

Efficient cost management, environmental sustainability, and the ability to keep pace with dietary trends, such as offering keto or paleo-friendly options, are vital for the longevity and prosperity of an ice cream shop.

The Project

Project presentation.

Our artisanal ice cream shop project is designed to cater to the discerning palates of ice cream aficionados, with a special focus on those seeking lactose-free, vegan, and health-conscious options. Situated in a vibrant neighborhood or near popular tourist attractions, our shop will feature an array of unique and traditional flavors, all crafted with premium ingredients and offering dairy-free alternatives.

We will emphasize the quality, creaminess, and innovative flavor combinations of our ice cream to deliver an indulgent experience that doesn't compromise on dietary preferences or health.

Our ice cream shop aims to be the go-to destination for exceptional frozen desserts, contributing to the joy and satisfaction of our community and visitors alike.

Value Proposition

The value proposition of our artisanal ice cream shop is centered around providing a delightful and diverse selection of ice cream that caters to various dietary needs without sacrificing flavor or texture.

Our dedication to using high-quality, natural ingredients ensures a rich and satisfying taste experience, while our commitment to inclusivity means offering options that everyone can enjoy, regardless of dietary restrictions.

We strive to create a welcoming atmosphere where customers can explore a world of flavors, learn about the benefits of our carefully sourced ingredients, and indulge in a treat that's both delicious and responsible.

As a pillar of the community, our ice cream shop will not only serve up scoops of joy but also aim to educate and inspire healthier dessert choices.

Project Owner

The project owner is an ice cream enthusiast with a passion for creating delectable and innovative frozen treats that cater to a wide range of dietary needs.

With a background in culinary arts and a special interest in nutrition and sustainable practices, they are dedicated to establishing an ice cream shop that stands out for its commitment to quality, creativity, and customer health.

Driven by a mission to offer a delightful escape through every scoop, the owner is determined to provide a memorable experience that celebrates the joy of ice cream while promoting a lifestyle that values well-being and inclusivity.

Their dedication to excellence and love for the craft of ice cream making are the cornerstones of this project, aiming to enrich the lives of those who seek indulgence in its purest and most thoughtful form.

The Market Study

Market segments.

The market segments for this artisanal ice cream shop are diverse and cater to a wide range of customers.

Firstly, there are dessert lovers who seek out gourmet, high-quality ice cream with unique flavors and natural ingredients.

Secondly, health-conscious individuals who prefer ice cream made with organic, low-fat, or alternative milk options form another significant segment.

Additionally, the market includes families looking for a fun and delicious treat for all ages, as well as tourists seeking to indulge in local specialties.

Lastly, local businesses and event planners represent a segment interested in catering services for parties, corporate events, and special occasions.

SWOT Analysis

A SWOT analysis of this artisanal ice cream shop project highlights several key points.

Strengths include a passion for creating handcrafted ice cream, the use of high-quality and locally sourced ingredients, and a strong brand identity centered around a unique customer experience.

Weaknesses might encompass the seasonal nature of ice cream sales and the potential for higher production costs associated with premium ingredients.

Opportunities can be found in the growing trend towards artisanal and craft foods, the ability to create a strong online presence, and the potential to expand the product line to include vegan and allergy-friendly options.

Threats could involve the competitive landscape of the ice cream market, fluctuating prices of dairy and other key ingredients, and the need to maintain consistent quality and innovation to retain customer interest.

Competitor Analysis

Competitor analysis in the ice cream industry shows a mix of traditional ice cream parlors and modern, innovative shops.

Direct competitors include other artisanal ice cream shops, large ice cream chains, and supermarkets with a variety of frozen dessert offerings.

These competitors vie for the attention of consumers who value taste, quality, and a memorable buying experience.

Potential competitive advantages include the uniqueness of flavor combinations, the shop's ambiance and location, customer loyalty programs, and the ability to cater to dietary restrictions and preferences.

Understanding the competitive landscape is crucial for carving out a niche and ensuring customer satisfaction and repeat business.

Competitive Advantages

Our dedication to crafting exceptional ice cream from scratch is the cornerstone of our competitive edge.

We offer an ever-changing menu of inventive flavors, all made with care from the finest ingredients, to deliver unparalleled taste and quality.

Our commitment to sustainability, through eco-friendly practices and packaging, resonates with environmentally conscious consumers.

We also engage with our community by hosting events and collaborating with local businesses, which helps to strengthen our brand's presence and loyalty among our customers.

Transparency in our ingredient sourcing and production processes further solidifies trust in our brand, ensuring that our customers feel good about every scoop.

You can also read our articles about: - how to open an ice cream shop: a complete guide - the customer segments of an ice cream shop - the competition study for an ice cream shop

The Strategy

Development plan.

Our three-year development plan for the artisanal ice cream shop is designed to be both progressive and responsive to market trends.

In the first year, our goal is to establish a strong local presence and build a loyal customer base by offering unique, high-quality ice cream flavors and exceptional service.

The second year will focus on expanding our reach by setting up additional outlets in high-traffic areas and possibly exploring franchising opportunities.

In the third year, we plan to diversify our product line to include vegan and dairy-free options, catering to a wider range of dietary preferences, and to initiate collaborations with local food artisans to create exclusive flavors.

Throughout this period, we will prioritize customer satisfaction, innovation in flavor creation, and sustainability in our operations to solidify our reputation in the ice cream market.

Business Model Canvas

The Business Model Canvas for our ice cream shop targets not only ice cream lovers but also those with dietary restrictions and health-conscious individuals seeking indulgent yet mindful treats.

Our value proposition revolves around offering a memorable experience through a variety of premium, handcrafted ice cream flavors made from locally sourced ingredients.

We plan to sell our products through our physical shops and online platforms, utilizing key resources such as our state-of-the-art ice cream making equipment and our team's culinary expertise.

Key activities include crafting unique ice cream flavors, engaging with the community, and maintaining a strong online presence.

Our revenue streams will be generated from the sale of ice cream products, while our costs will be associated with ingredients, production, and marketing efforts.

Access a detailed and customizable Business Model Canvas in our business plan template .

Marketing Strategy

Our marketing strategy is centered on creating an immersive brand experience.

We aim to captivate our target market by showcasing the artistry behind our ice cream creations and emphasizing the use of natural, high-quality ingredients. Our promotional tactics include interactive social media campaigns, local event sponsorships, and in-shop flavor sampling events.

We will also seek partnerships with local businesses and food influencers to increase brand visibility and credibility.

By leveraging digital marketing and community engagement, we will build a strong brand that resonates with customers seeking a delightful and authentic ice cream experience.

Risk Policy

Our risk policy for the ice cream shop is focused on mitigating risks associated with perishable goods, customer health, and market fluctuations.

We will implement rigorous quality control measures to ensure the freshness and safety of our ingredients, and we will adhere to strict sanitation protocols to prevent contamination.

Cost management strategies will be in place to navigate the volatile prices of premium ingredients. Additionally, we will maintain comprehensive insurance coverage to protect against unforeseen liabilities.

Our commitment is to deliver safe, high-quality ice cream while ensuring the financial stability and longevity of our business.

Why Our Project is Viable

We are passionate about creating an ice cream shop that stands out for its innovative flavors and quality craftsmanship.

With a focus on customer experience, community involvement, and a responsive approach to dietary trends, we believe our business is well-positioned to thrive in the competitive ice cream market.

We are dedicated to adapting our strategies to meet customer demands and are excited about the potential to grow a sustainable and beloved ice cream brand.

We welcome the opportunity to make a positive impact on the community and look forward to the sweet success of our ice cream shop.

You can also read our articles about: - the Business Model Canvas of an ice cream shop - the marketing strategy for an ice cream shop

The Financial Plan

Of course, the text presented below is far from sufficient to serve as a solid and credible financial analysis for a bank or potential investor. They expect specific numbers, financial statements, and charts demonstrating the profitability of your project.

All these elements are available in our business plan template for an ice cream shop and our financial plan for an ice cream shop .

Initial expenses for our artisanal ice cream shop include the purchase of commercial ice cream making equipment, freezers for storage and display, renovation of the retail space to create an inviting atmosphere, procurement of high-quality, natural ingredients, and staff training to ensure the production of premium ice cream. Additionally, costs will be allocated for brand development and targeted marketing campaigns to attract ice cream enthusiasts.

Our revenue assumptions are based on a thorough analysis of the local market's demand for artisanal and specialty ice cream, taking into account the increasing trend towards gourmet frozen desserts and unique flavor experiences.

We expect sales to grow steadily as we establish our brand and reputation for offering a diverse range of unique and traditional ice cream flavors made with high-quality ingredients.

The projected income statement outlines expected revenues from ice cream sales, production costs (ingredients, labor, utilities), and operating expenses (rent, marketing, salaries, etc.).

This leads to a forecasted net profit that is essential for assessing the long-term profitability of our ice cream shop.

The projected balance sheet will reflect assets such as ice cream making equipment, ingredient inventories, and liabilities including any loans and foreseeable expenses.

It will provide a snapshot of the financial health of our ice cream shop at the end of each fiscal period.

Our projected cash flow statement will detail the inflows and outflows of cash, enabling us to predict our financial needs. This is crucial for maintaining a healthy cash balance to support operations and growth.

The projected financing plan will outline the sources of funding we intend to tap into to cover our initial costs, such as savings, loans, or investor capital.

We will keep a close eye on the working capital requirement for our ice cream shop to ensure we have sufficient funds to support day-to-day activities, including ingredient purchases, inventory management, and payroll.

The break-even analysis will determine the volume of sales we need to achieve to cover all our costs, including the initial investment, and to begin generating profits.

It will signal the point at which our business becomes financially sustainable.

Key performance indicators we will monitor include the profit margin on our ice cream sales, the current ratio to evaluate our ability to meet short-term liabilities, and the return on investment to gauge the efficiency of the capital we have invested in our ice cream shop.

These metrics will assist us in assessing the financial performance and overall success of our venture.

If you want to know more about the financial analysis of this type of activity, please read our article about the financial plan for an ice cream shop .

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Ice Cream Business

Back to All Business Ideas

How to Start Your Own Ice Cream Business

Written by: Esther Strauss

Esther is a business strategist with over 20 years of experience as an entrepreneur, executive, educator, and management advisor.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on April 25, 2021 Updated on August 1, 2024

Investment range

$34,550 - $79,100

Revenue potential

$80,000 - $260,000 p.a.

Time to build

Profit potential

$30,000 - $65,000 p.a

Industry trend

Important elements to think about when starting your ice cream business:

• Niche — Decide on the types of ice cream you will offer, such as traditional scoops, soft serve, gelato, frozen yogurt, or specialty flavors.
• Health permits — Ensure you comply with local health department regulations and obtain the necessary health permits for food handling and production.
• Choose a location — Select a high-traffic location with adequate space for a kitchen, serving area, seating, and storage. Ensure it is easily accessible for customers and has ample parking.
• Ice cream equipment — Invest in high-quality equipment necessary for ice cream production , such as batch freezers, soft serve machines, dipping cabinets, and refrigerators.
• Ingredients and supplies — Source high-quality ingredients from reputable suppliers. Offer a variety of flavors and toppings to meet customer preferences.
• Register your business — A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple. Form your business immediately using ZenBusiness LLC formation service or hire one of the best LLC services on the market.
• Legal business aspects — Register for taxes, open a business bank account, and get an EIN .
• Industry associations — Join industry associations such as the National Ice Cream Retailers Association (NICRA) to network with other professionals, gain access to resources, and stay updated on industry trends.

You May Also Wonder:

Why start an ice cream business?

Starting an ice cream business is relatively simple, and it’s also a well-known frozen treat across the U.S. In fact, the average person in the U.S. eats more than  23 pounds of ice cream  in a single year. So as long as you’re selling a quality product and have enough customers, you should have a profitable business.

Do ice cream shops make money?

If you have the right location and employ effective marketing, it’s possible to make money. An ice cream shop owner,  Mr. Shipley , says that you will need to get heavily involved in your ice cream parlor, as running it remotely will increase the chances of failure.

What is the profit margin on ice cream?

The profit margin depends on your costs, such as ingredients, and the price that you sell your ice cream at. On average, though, a locally owned parlor could expect between 20% to 50% if the business is run effectively.

How profitable is an ice cream business?

The profitability of an ice cream business can vary depending on factors such as location, target market, competition, product quality, pricing, and operational efficiency. 

Can I make my own ice cream and sell it?

Yes, you can make your own ice cream and sell it. However, it’s important to comply with local regulations and obtain the necessary licenses and permits to ensure legal operation. Additionally, you should focus on developing unique flavors, using quality ingredients, and implementing proper food safety practices to create a desirable and safe product for your customers.

What is the most successful ice cream business?

Established brands like Ben & Jerry’s, Häagen-Dazs, and Baskin-Robbins have achieved significant success globally. However, success can also be found in smaller, locally focused ice cream businesses that provide unique flavors, exceptional customer experiences, or cater to specific dietary preferences or niche markets.

How can I differentiate my ice cream business from competitors in the market?

Experiment with creative and innovative flavor combinations that set your ice cream apart from others. Develop signature flavors or limited-edition offerings to generate excitement and curiosity among customers.

What is the most sold flavor of ice cream?

Traditional flavors like vanilla, chocolate, and strawberry tend to be popular worldwide. However, other popular flavors include mint chocolate chip, cookies and cream, cookie dough, and various fruit flavors. It’s important to offer a diverse range of flavors to cater to different tastes and preferences. 

Step 1: Decide if the Business Is Right for You

Before you start your ice cream business, you should look at the industry as a whole to help you identify the right opportunity. 

Pros and cons

Before moving forward with your ice cream business, let’s look at the pros and cons, so you know what to expect. 

• Unleash your creativity by offering unique flavors
• Profit margins are good
• Learning ice cream making is simple
• Build your own brand
• Food businesses are strictly regulated
• Need to offer a quality product to stand out
• Seasonality affects sales

Ice cream industry trends

Consumers still scream for ice cream, but they are also becoming more health-conscious about their choices. 

A look at Google Trends reveals a clear seasonality to ice cream interest. You can see this demonstrated over the last five years.(( https://trends.google.com/trends/explore?date=today%205-y&geo=US&q=ice%20cream%20US )) 

Industry size and growth

• Industry size and past growth – Ice cream production in the US is estimated to be worth $9 billion, after growing 2% annually over the last five years.(( https://www.ibisworld.com/industry-statistics/market-size/ice-cream-production-united-states/ )) 
• Growth forecast – The global ice cream market is projected to grow around 5% annually through 2028(( https://www.fortunebusinessinsights.com/ice-cream-market-104847 )) while market analyst Mordor Intelligence expects the North American ice cream market to grow steadily through 2026.(( https://www.mordorintelligence.com/industry-reports/north-america-ice-cream-market ))
• Number of businesses – There are more than 700 ice cream production companies in the US.(( https://www.ibisworld.com/industry-statistics/number-of-businesses/ice-cream-production-united-states/ ))
• Number of people employed – The industry employs almost 22,000 people.(( https://www.ibisworld.com/industry-statistics/employment/ice-cream-production-united-states/ ))

Trends and challenges

The latest trends in the ice cream industry include:

• Health-conscious consumers prefer natural flavors, low-fat, and handcrafted ice creams made with organic local ingredients.
• Other hot ice cream trends include savory and dairy-free products, functional benefits such as protein- or CBD-loaded ice cream, and sophisticated flavor profiles like turmeric-infused honey with candied ginger.

Some challenges faced by the industry are:

• Tough competition
• Keeping costs down

How much does it cost to start an ice cream business?

The investment needed for your ice cream business will depend on the type you choose, among other factors such as equipment. To open an ice cream shop, you will likely need between $40,000 and $100,000, with the average cost being $80,000. A large-scale manufacturing operation will likely need much more than this, while you could probably start a home-based online ice cream shop for as little as $15,000. 

Here’s a cost breakdown example for an artisanal ice cream shop, excluding the cost of the shop: 

How much can you earn from an ice cream business?

Artisanal ice cream costs about $10/pint in the US, more expensive than the regular ice cream.

In your first year or two, you could make artisanal ice cream from home and sell 150 pints a week, bringing in nearly $80,000 in annual revenue. This would mean over $30,000 in profit, assuming a 40% margin. As your brand gains recognition, sales could climb to 500 pints a week. At this stage, you’d rent a commercial space and hire staff, reducing your profit margin to around 25%. With annual revenue of $260,000, you’d make a tidy profit of $65,000.

On the other hand, Cold Stone Creamery franchisees average $415,000 in annual sales. That said, 42% of stores were at or above this level and the rest, of course, were below. While this is for an ice cream franchise, an ice cream manufacturing business will generate much more in gross sales and have smaller profit margins. 

What barriers to entry are there?

Now before you start dreaming about your potential $400,000+ in annual sales, there are some barriers to consider: 

• Shelf space in a supermarket or convenience store
• Cold climates
• Food licensing laws
• Local competition

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Step 2: hone your idea.

Now it’s time for the exciting part, clarifying your idea!

Market research will give you the upper hand, even if you’re already positive that you have a perfect product or service. Conducting market research is important, because it can help you understand your customers better, who your competitors are, and your business landscape.

Let’s dive into choosing your niche first. 

Why? Identify an opportunity

It’s important to become familiar with your competition. Knowing as much as you can about them will help you differentiate your company and create a more valuable product. 

Your competition will vary depending on the business model you choose. For example, an ice cream shop will only have local competition. In contrast, ice cream manufacturing will put you in a much bigger pool of competitors with names such as Ben & Jerry’s and Haagen-Dazs. 

Here are some questions to ask about your competition: 

• What products do they offer?
• Why do consumers buy their products? 
• Who is their target market? 
• What is their unique selling point?

What? Define your ice cream business focus

There are three main types of ice cream businesses: impulse ice cream, take-home ice cream, and artisanal ice cream.

• Impulse ice cream products are single serving sizes — think of ice cream pops and ice cream sandwiches — typically sold in gas stations and convenience stores. Depending on your manufacturing capacity, you could target large chains or stick with locally owned stores. 
• Take-home ice creams are the kind you buy in supermarkets, like Edy’s or Ben & Jerry’s. These are often sold in larger buckets and require significant manufacturing capacity. While a business can offer both impulse and take-home ice cream, in the beginning it’s best to choose a specialization. 
• Artisanal ice cream is generally made in small batches with high-quality ingredients and uncommon flavors, such as raspberry cheesecake or salted caramel fudge. If you want to make artisanal ice cream, you will either need your own ice cream shop or a top-notch website, in order to be able to sell directly to the public. 

Choosing one of these is crucial for setting up your business the right way. Because if you try to do everything at once, you’ll likely burn out.

Which type appeals to you the most? Do you want to create a nationwide brand that your customers recognize in the supermarket? Or are you more inclined to open a local ice cream parlor where you can experiment with flavors and create a unique experience for your customers? 

Use these answers to determine what your next steps will be. 

How much should you charge for your ice cream?

How much you charge will depend on the ingredients you use, operating costs, location, and your target customer. For example, artisanal ice cream maker Salt & Straw charges around $5 for a single scoop and $10 for a pint. On the other hand, franchises like Baskin-Robbins charge around $5 for a pint. 

To find the right prices, you’ll need to estimate your cost of goods sold and add on a healthy profit margin to make your time worth it. Then, compare these prices to your competition to see if they’re viable. 

Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Next, you’ll need to define your target market based on who your best customers could be.

Here are some questions you should ask yourself: 

• How old are my ideal customers?
• How much money do they earn? 
• Who do I want to resonate with my brand?
• Which customers will benefit from my product?

Once you have your answers, you’ll be able to narrow down your ideal customer and tailor your brand toward them.

Where? Choose your business premises

If you want to get into ice cream manufacturing, location is not terribly important. As long as you have access to quality ingredients, reliable transport and ample space, you’ll be good to go. 

On the other hand, if you want to open an ice cream shop, then location is crucial. You’ll want a location with lots of foot traffic or traffic with higher conversions, such as by the beach. 

If your area has cold winters, then you could find a location that matches that seasonality, like near a park. In summer and spring, you’ll likely have a lot of foot traffic, and when the traffic slows down in winter, you may be able to negotiate lower rents with the lessor.

You can find commercial space to rent in your area on sites such as Craigslist , Crexi , and Instant Offices .

When choosing a commercial space, you may want to follow these rules of thumb:

• Central location accessible via public transport
• Ventilated and spacious, with good natural light
• Flexible lease that can be extended as your business grows
• Ready-to-use space with no major renovations or repairs needed

Step 3: Brainstorm an Ice Cream Shop Name

Here are some ideas for brainstorming your business name:

• Short, unique, and catchy names tend to stand out
• Names that are easy to say and spell tend to do better 
• Name should be relevant to your product or service offerings
• Ask around — family, friends, colleagues, social media — for suggestions
• Including keywords, such as “ice cream” or “dessert”, boosts SEO
• Name should allow for expansion, for ex: “Sweet Scoops Ice Cream” over “Vegan Scoops” or “Sugar-Free Ice Cream Treats”
• A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Find a Domain

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Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that set your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.

Step 4: Create an Ice Cream Shop Business Plan

Here are the key components of a business plan:

• Executive Summary: Present an overview of your ice cream business, highlighting its dedication to offering a variety of high-quality, unique ice cream flavors and desserts in a welcoming environment.
• Business Overview: Describe your business’s focus on producing and selling ice cream, including classic flavors, seasonal specialties, and innovative dessert options.
• Product and Services: Detail the range of products offered, such as hand-scooped ice cream, sundaes, milkshakes, and vegan or allergy-friendly options.
• Market Analysis: Assess the demand for ice cream products, considering factors like local demographics, seasonal trends, and consumer preferences in desserts.
• Competitive Analysis: Compare your ice cream offerings and store experience to other local dessert shops or ice cream parlors, focusing on your unique flavors or customer service.
• Sales and Marketing: Outline your strategy for attracting customers, using tactics like social media marketing, local events participation, or loyalty programs.
• Management Team: Highlight the experience and qualifications of your team, particularly in areas like food production, retail management, and customer service.
• Operations Plan: Describe the operational aspects of your ice cream business, including production, inventory management, and storefront operations.
• Financial Plan: Provide an overview of financial aspects, covering startup costs, pricing strategy, and expected revenue.
• Appendix: Include supplementary documents such as flavor menus, supplier agreements, or detailed market research to support your business plan.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you are planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to ice cream. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state.

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your ice cream business will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

• Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
• General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
• Limited Liability Company (LLC) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.
• C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.
• S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC , which just needs to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization , and answer any questions you might have. 

Form Your LLC

Choose Your State

We recommend ZenBusiness as the Best LLC Service for 2024

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number , or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

The IRS website also offers a tax-payers checklist , and taxes can be filed online.

It is important to consult an accountant or other professional to help you with your taxes to ensure you are completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

• Bank loans : This is the most common method, but getting approved requires a rock-solid business plan and strong credit history.
• SBA-guaranteed loans : The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan .
• Government grants : A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
• Venture capital : Offer potential investors an ownership stake in exchange for funds, keeping in mind that you would be sacrificing some control over your business.
• Crowdfunding : Websites like Kickstarter and Indiegogo offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like Fundable and WeFunder enable multiple investors to fund your business.
• Personal : Self-fund your business via your savings, the sale of property or other assets, and support from family and friends.

Bank and SBA loans are probably the best options, other than friends and family, for funding an ice cream business. You might also try crowdfunding if you have an innovative concept.

Step 8: Apply for Ice Cream Shop Licenses and Permits

Starting an ice cream business requires obtaining a number of licenses and permits from local, state, and federal governments.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration ( OSHA ), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package . They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account .

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your ice cream business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

• General liability : The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
• Business Property : Provides coverage for your equipment and supplies.
• Equipment Breakdown Insurance : Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
• Worker’s compensation : Provides compensation to employees injured on the job.
• Property : Covers your physical space, whether it is a cart, storefront, or office.
• Commercial auto : Protection for your company-owned vehicle.
• Professional liability : Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
• Business owner’s policy (BOP) : This is an insurance plan that acts as an all-in-one insurance policy, a combination of any of the above insurance types.

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks.  

You may want to use industry-specific software, such as Nextar POS , Kyte , or Gofrugal to manage flavor batches, track staff performance, generate sales reports, and simplify point-of-sale operations.

• Popular web-based accounting programs for smaller businesses include Quickbooks , Freshbooks , and Xero . 
• If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial.

Develop your website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism.

You can create your own website using services like WordPress, Wix, or Squarespace . This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

Your customers are unlikely to find your website, however, unless you follow Search Engine Optimization ( SEO ) practices. These are steps that help pages rank higher in the results of top search engines like Google.

Here are some powerful marketing strategies for your future business:

• Irresistible Samples: Offer free tastings to passersby or partner with local events to let people experience the deliciousness firsthand.
• Themed Promotions: Create special promotions tied to seasons, holidays, or local events to keep your offerings fresh and attract diverse customer bases.
• Loyalty Programs: Implement a loyalty program with rewards like discounts or free toppings to encourage repeat business and build a loyal customer base.
• Social Media Challenges: Engage customers through fun challenges on social media, encouraging them to share creative photos with your ice cream and use a branded hashtag.
• Collaborate with Influencers: Partner with local influencers or bloggers who align with your brand to reach a broader audience and leverage their followers.
• Themed Nights or Events: Host themed nights at your ice cream parlor, like movie nights or live music events, to create a unique and memorable experience for customers.
• Community Partnerships: Build relationships with local businesses for cross-promotions, such as offering discounts to customers who show receipts from nearby establishments.
• Seasonal Flavors: Introduce limited-time seasonal flavors to create a sense of urgency and anticipation among customers, driving them to visit regularly.
• Mobile Ice Cream Cart: Take your ice cream to the streets with a mobile cart, attending local fairs, farmers’ markets, and community events to expand your reach.
• Engaging Packaging: Invest in eye-catching and eco-friendly packaging that not only protects your product but also serves as a mobile billboard for your brand.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that set it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your ice cream business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your ice cream business could be:

• Premium subscription, so customers never miss their favorite flavors
• Offer unique flavors found nowhere else 
• Promote your products/shop with a mobile ice cream truck or cart
• Partner with local farms, dairies 

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running an ice cream parlor, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in ice cream for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in ice cream. You’ll probably generate new customers or find companies with which you could establish a partnership. Online businesses might also consider affiliate marketing as a way to build relationships with potential partners and boost business.

Step 12: Build Your Team

If you’re starting out small from home, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for an ice cream business would include:

• Scoopers/Workers
• General Manager
• Marketing Lead

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed , Glassdoor , or ZipRecruiter . Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run an Ice Cream Shop – Start Making Money!

Now that you know how to start an ice cream business, you’re ready to take the first step in your entrepreneurial journey. Keep in mind that you’ll be able to attract customers and build your brand fast if you can offer enticing new flavors or adventurous combinations of existing flavors. Having a unique concept for your ice cream shop can also do the trick. 

Ice cream production is a $9 billion market in the US. You can still get in on the action and capture a share of this lucrative market. So, get ready to roll and start scooping! 

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• Decide if the Business Is Right for You
• Hone Your Idea
• Brainstorm an Ice Cream Shop Name
• Create an Ice Cream Shop Business Plan
• Register Your Business
• Register for Taxes
• Fund your Business
• Apply for Ice Cream Shop Licenses and Permits
• Open a Business Bank Account
• Get Business Insurance
• Prepare to Launch
• Build Your Team
• Run an Ice Cream Shop - Start Making Money!

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Everything You Need to Know About Writing an Ice Cream Business Plan

Everything you need to know about writing an ice cream business plan. So, you want to start your own ice cream business – but how do you do that and make it a success? Enter the business plan. Every business starts with a business plan. A business plan is a roadmap that guides you through every aspect of your business. From what you will be selling? What your business model is? What will your marketing strategy be? How about management and operations strategy, financing, and growth? A business plan is every aspect of your proposed business set out and explained. It is what makes your business viable.

Ice Cream Shop Business Plan

In this post, I want to share everything you need to know about writing a business plan for opening a brick-and-mortar ice cream shop. I have written several business plans from scratch for my ice cream businesses. Some were needed for landlords. Some were needed for potential investors, and some were needed for visas. But most importantly, they helped me focus on how I would make my ice cream business a success.

So, let’s crack on – what do you need to know to write an ice cream business plan.

What Do You Need To Know To Write an Ice Cream Business Plan?

As a general rule, an ice cream business plan should be structured based on the below. The sections of a business plan should include:

Why Write an Ice Cream Business Plan?

First, let’s look at the reasons you may want to write an ice cream business plan. There are three main reasons for writing a business plan for an ice cream shop:

Simply for yourself.

Lay out the plan and financial projections in writing so the path is as clear as possible in your head. After all, as the saying goes “ if you fail to prepare then prepare to fail “. This business plan can then act as a benchmark for you to follow for your business. From it, you can then assess what is working and what is not.

To secure financing to start or expand the ice cream business.

For a potential landlord..

If you are currently looking for a lease, it may be an idea to put together a business plan to show any potential landlords. Landlords need to be confident that a potential tenant is going to make the rent every month before they will lease space to them. A comprehensive business plan could help secure a good commercial lease for an ice cream shop.

How to Write a Business Plan for an Ice Cream Business

I have owned ice cream businesses for the past decade, as well as having done an MBA. Drawing on my ice cream and business experience, here is the best way to lay out an ice cream shop business plan

Executive Summary

You want the executive summary to deliver a real punch as to why the ice cream business you are going to open will be wildly successful.

Your Executive Summary needs to include details about you, the ice cream concept, the business location, and the products and services that will be offered.

Mission Statement

As a general rule, the Mission Statement is the purpose and value of your ice cream business. You want to try to make this as clear and concise as possible. The Mission Statement is your “ elevator pitch ” –  you know you end up in an elevator with a very important investor and you have 30 seconds to sell your ice cream concept before they have to get out of the elevator.

For example, is your proposed ice cream shop

SPOILER ALERT, one of the above is one of my ice cream concepts.

Projected Organizational Growth

In this section, you should include the following:

Under each section, include a summary of any expansion plans, reinvestment plans, and if more team members are going to be taken on. Also, focus on how you plan on growing the business each year. Also, talk about what role you as the owner will take each year (it may be that in the first year or two you plan in being very hands-on with the intention of hiring a manager at year three for example).

Company Structure

In the company structure section, you should provide an overview of yourself the owner (plus any business partners you have).

This is the section where you really get to talk about yourself. In this section, you will want to detail all your achievements, qualifications, and experience. Also, make sure to really highlight any business experience you have had to date.

Staff structure

This section also includes a table detailing how many staff you plan on having in years 1-5. It should be broken down into managerial roles, part-time and full-time. It would also be a good idea to include estimated pay here (research if there are any minimum wage increases planned where you live) and what you expect payroll to be year-to-year.

Industry Outlook

As a general rule, the industry outlook section looks at the specific business sector you are entering. In the case of an ice cream shop, you will want to look at what the ice cream shop industry is like generally as well as in your local geographic market.

For example, if your “ice cream” is dairy-free then include figures of the size and growth of the dairy-free frozen dessert market.

Geographic Data

This is also a good section to include any data on the market you want to launch your ice cream in. Include here any demographic data relevant to your ice cream niche. Specific data on other ice cream shops in the area including any idea of sales, staffing, locations, rent, etc. are all essential pieces of information here.

Market Trends

Finally include a section on the current market trend within the ice cream industry and how your proposed ice cream shop is capitalizing on it. You can easily get market reports on industry trends from reports such as Mintel or IBISWorld . If you cannot access these your local library should be able to help.

Key External Drivers

In key external drivers, examine any external factors that will help ensure your ice cream business’s success. If your ice cream concept is there any changing or increasing trends on which you want to focus your ice cream business.

Also, what is the current consumer sentiment index? Are consumers’ discretionary spend forecasted to grow? Even if it isn’t, is worth referencing those smaller spend luxuries, like ice cream, tend to fare quite well even during harder economic times.

The aim of this section is to show that your business can take advantage of market trends and isn’t going to be an outdated or out-of-trend concept.

Success Factors

Marketing analysis summary, target segment strategy.

If you have already secured a lease for your ice cream business then see if you can get some data on the population, average age, and average income of the demographics in the areas.

Marketing Strategies

In this section, you will need to break down all the different ways you intend on gaining customers. Some examples are the following:

Competition

If you have already secured your lease, it is worth evaluating the competition in this section. What other ice creams and frozen yogurt stores are near your location?

Competitive advantage

This section look at how your ice cream offering offers a competitive advantage over the competitors in the area. What makes you different? What is your “Unique Selling Point”? Why will people come to you to buy ice cream?

Sales Forecast for 5 Years

A sales forecast can be one of the best ways of giving you a benchmark on how your business is doing financially. It also sets out specifically what you think your growing costs, expenses, and sales should be over a given period.

Sale Forecast Essential Figures

As a general rule, $1k a day in sales for a small ice cream shop is a good initial first-year sales to aim for. In terms of expenses, the following are the approximate percentages for each ice cream shop expense (before financing – if you plan on taking out a bank loan then include the repayments too).

2-5 Year Predicted Sales

Once you have put together your first year predicted sales, you will have to then put together your 2-5 year predicted sales. For these years you will have to account for the following:

Before you write this section, I suggest reading my dedicated post on Ice Cream Shop Profits where I go into detail on understanding an ice cream shop P&L. You can read it here: Ice Cream Shop Profits – How To Run A Profitable Ice Cream Shop .

Or is your business plan for an ice cream truck? No problem – I wrote a dedicated post for Ice Cream Truck finances here: How Profitable Is An Ice Cream Truck ?

Works Cited

The more credible the resource the better.

Everything You Need to Know About Writing an Ice Cream Business Plan – The Final Lick

In my experience, you really need to write two sets of business plans. The first will be designed for people outside of the business – potential investors, lenders, landlords, etc. The second is just for you. Why have two separate plans? Well, whilst yes, there will be a lot of overlapping information in both – a business plan aimed just at you is meant to be a strategic document you look at weekly. It is meant to guide your business decisions. It is meant to show you what is working in your business and what isn’t.

For example, by comparing your forecasted accounts against your current accounts you immediately have a benchmark to see how your business is doing. Likewise, stuck on marketing, or are your planned marketing strategies even working? Having a business plan which details what you plan to do and what you are doing lets you immediately know what to double down on and what to stop marketing-wise.

Write a business plan you will use

Whatever you write – even if it doesn’t have all of the above in it, make sure it is something that YOU can use in YOUR business.

Time To Learn Some More

Want to learn more on your path to ice cream entrepreneur success. Then check out some of my other articles.

Learn more with these similar posts

Ice Cream Shop Profits - How To Run a Profitable Ice Cream Shop

Ice Cream Business Plan Template & Guidebook

Whether you are a seasoned ice cream maker or looking to break into the industry, having a comprehensive and effective business plan is essential for achieving success. The #1 Ice Cream Business Plan Template & Guidebook provides all the resources you need to create a thorough and easy-to-follow business plan that outlines the steps to start and maintain a successful ice cream business. With this guidebook, you can take advantage of expert advice, relevant tips and templates, and concise information to help plan your venture with confidence.

Get worry-free services and support to launch your business starting at $0 plus state fees.

• How to Start a Profitable Ice Cream Business [11 Steps]
• 10+ Best & Profitable Ice Cream Business Ideas [2023]
• 25 Catchy Ice Cream Business Names:
• List of the Best Marketing Ideas For Your Ice Cream Business:

How to Write a Ice Cream Business Plan in 7 Steps:

1. describe the purpose of your ice cream business..

The first step to writing your business plan is to describe the purpose of your ice cream business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a ice cream business:

Our mission at [NAME OF COMPANY] is to provide delicious and unique ice cream offerings to our customers, creating a positive and memorable experience for each of them. We are committed to using premium ingredients to make the best ice cream, and we strive to be an inspiring and innovative leader in the industry.

2. Products & Services Offered by Your Ice Cream Business.

The next step is to outline your products and services for your ice cream business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

• What is my business?
• What are the products and/or services that I offer?
• Why am I offering these particular products and/or services?
• How do I differentiate myself from competitors with similar offerings?
• How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your ice cream business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your ice cream business includes the following elements:

Target market

• Who is your target market?
• What do these customers have in common?
• How many of them are there?
• How can you best reach them with your message or product?

Customer base 

• Who are your current customers? 
• Where did they come from (i.e., referrals)?
• How can their experience with your ice cream business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

• How does it work, what features does it have, and what are its benefits?
• Can anyone use this product or service regardless of age or gender?
• Can anyone visually see themselves using this product or service?
• How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

• Which companies are competing with yours today (and why)? 
• Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
• What specific advantages does each competitor offer over yours currently?

Marketing channels

• Which marketing channel do you intend to leverage to attract new customers?
• What is your estimated marketing budget needed?
• What is the projected cost to acquire a new customer?
• How many of your customers do you instead will return?

Form an LLC in your state!

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

• The equipment and facilities needed
• Who will be involved in the business (employees, contractors)
• Financial requirements for each step
• Milestones & KPIs
• Location of your business
• Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a ice cream business?

• Equipment: Freezer, ice cream maker, tables and chairs, dipping cabinets and refrigerators
• Supplies: Ice cream containers, scoops, spoons, bowls, glassware and linens
• Permits: Health/food handling permit, sales tax permit and business license

5. Management & Organization of Your Ice Cream Business.

The second part of your ice cream business plan is to develop a management and organization section.

This section will cover all of the following:

• How many employees you need in order to run your ice cream business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
• The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
• How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Ice Cream Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a ice cream business varies based on many different variables, but below are a few different types of startup costs for a ice cream business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your ice cream business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your ice cream business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your ice cream business plan:

• Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
• Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
• Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
• Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
• Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
• Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

Frequently Asked Questions About Ice Cream Business Plans:

Why do you need a business plan for a ice cream business.

A business plan is essential for any business, including an ice cream business, as it outlines the goals and objectives of the organization, provides a roadmap for achieving those goals, and helps entrepreneurs secure financing to get started. A business plan will help to clarify the key components of the ice cream business and identify potential risks and opportunities. Additionally, it will provide a structured approach for analyzing market data and developing marketing strategies that can help an ice cream business achieve success.

Who should you ask for help with your ice cream business plan?

You should ask for help from a business consultant, accountant, or lawyer who specializes in small business planning. They can provide you with expertise and guidance on how to effectively create a successful plan for your ice cream business. Additionally, your local Small Business Administration (SBA) office can also provide training and advice for starting a business.

Can you write a ice cream business plan yourself?

Yes, it is possible to write a ice cream business plan yourself. A business plan is a document that outlines your company's goals, strategies, target customers, and financial projections. When writing a business plan for an ice cream business, you should include details about your product offerings, pricing strategies, marketing plans, operations, and financials. You should also include a competitive analysis to make sure that your plans are in line with the industry standards. Additionally, you should use market research to discover trends and consumer demand within your particular target market.

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Through meticulous research and firsthand experience, I uncover the essential steps, software, tools, and costs associated with launching and maintaining a successful business. By demystifying the complexities of entrepreneurship, I provide the guidance and support needed for others to embark on their journey with confidence.

From assessing market viability and formulating business plans to selecting the right technology and navigating the financial landscape, I am dedicated to helping fellow entrepreneurs overcome challenges and unlock their full potential. As a steadfast advocate for small business success, my mission is to pave the way for a new generation of innovative and driven entrepreneurs who are ready to make their mark on the world.

How to Open an Ice Cream Shop : A Step-By-Step Guide

Free Ice Cream Shop Financial Plan Template

10 Min Read

Have you ever dreamed of opening your ice cream shop? You’re not alone! Seeing those colorful scoops and happy faces can make anyone’s heart melt. And guess what? It’s a pretty lucrative dream!

The US alone makes $6.4 billion annually, with over 11,000 shops scooping up an average of $460,000 annually. It sounds like Americans love their frozen treats!

But let’s face it, America’s love for ice cream alone won’t guarantee smooth sailing as a shop owner. Passion is just the cherry on top – you need a solid foundation to scoop up success. Enter this guide, your cheat sheet to launching a thriving ice cream business. So, grab your metaphorical sprinkles, and let’s get started!

Ice Cream Industry Outlook

Ice cream is getting more popular! Over the next five years, ice cream sales are expected to grow by around 2.5% . This is mainly because people love fancy ice cream flavors and experiences. Think sprinkles, mix-ins, and unique toppings!

There were almost 20,000 ice cream stores in the US in 2023, which generated over 5 billion dollars. That was a lot of scoops!

But here’s the twist: not all ice cream is made the same anymore. More and more people are looking for options not made with dairy. This means ice cream made with oats, almonds, or even bananas is coming in demand!

People are also interested in healthier treats, so options like lactose-free and low-fat ice cream are getting popular, too.

For ice cream shops, it’s wise to serve flavors that tell a story about where they are, especially in places where tourists hang out. They want to taste something that screams “local.”

If you can come up with fun flavors with local names, you’re golden. Shops that whip up their own ice cream? They’ve got a head start. But any shop can stir up a special sundae or shake that gives a nod to local tastes.

Now that we know the important ice cream industry insights, let’s learn about how you can set up your dream ice cream shop in 9 easy steps.

How to Start an Ice Cream Shop (9 Essential Steps)

• Select an Ice cream concept
• Write an Ice cream business plan
• Pick the right location
• Ice cream shop registration
• Preparing an Ice cream menu
• Estimate Ice cream startup costs
• Get licenses, permits, and Insurance
• Get finances in order
• Keep money aside for marketing

1. Select an Ice Cream Concept

The first thing to do is to pick an ice cream shop concept and brand. This is where you decide how your shop will treat customers and what cool trends you’ll use in your business. There are a few major concepts to choose from:

Seasonal vs Year-Round Ice Cream Shops

With its refreshing coolness, ice cream is often associated with the warm days of spring and summer. But what happens when the temperature dips and the leaves turn brown?

Ice cream sales tend to drop during the fall and winter. It is why many other ice cream shops choose to close their doors seasonally. They open around the first day of spring and say goodbye to customers by the end of summer.

On the flip side, your shop could stay open in colder months. You can provide excellent products and a varied menu to keep folks coming in when it’s chilly outside.

Ice Cream Trucks

Food trucks are hot right now, but they’re no strangers to the ice cream world. Those colorful trucks playing jingles are a summertime tradition, and kids go crazy for them! Starting an ice cream truck instead of a brick-and-mortar shop lets you be mobile, bringing your treats straight to the people.

This can mean more sales and lower costs, too. But it’s not all sunshine and rainbows. Ice cream trucks can be cramped, and parking regulations, permits, and insurance can be a headache.

Fixed Menu vs Self-Service Ice Cream Shops

Forget waiting in line for a scoop of your favorite ice cream! The new trend taking over the frozen treat world is all about self-serve shops, where you get to be the ice cream artist. Imagine rows of fro-yo machines like this:

Each one churns out delicious flavors like creamy chocolate, tangy raspberry, or even something unexpected like avocado!

Then, picture a topping bar overflowing with a rainbow of choices.

From classic candies and syrups to fresh fruit, crunchy nuts, ice cream cakes, and savory options like pretzels and bacon bits!

The best part? You get to pile on all the toppings you can dream of, creating a mixture that’s uniquely yours. Just twist the dispenser handles, fill your cup, and pay by the weight.

2. Write an Ice Cream Business Plan

Now that you’ve prepared your ice cream menu, it’s time to turn it into reality with a business plan.

Our sample ice cream shop business plan template will help you get started.

This plan lays out everything: your vision for the shop, ways to bring up customers, and, most importantly, how you’ll handle the money side of things. Investors love seeing business plans, especially the part about your money magic.

Here’s the smart tip: ask for less money at first. Just enough to get your first scoops sold, then you can show the investors you’re making profits and ask for more later. 

Not very good at writing? Need help with your plan?

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3. Pick the Right Location

Picking up the right spot for your ice cream shop is a huge deal. You want a spot that’s a hit with them and easy to get to.

And when you’re ready to start looking, decide if you’re going solo or teaming up with a commercial estate agent to find that sweet spot.

Once you’ve decided on your team, exploring potential locations is time. Here are some key factors to consider:

Foot traffic

Look for areas with high foot traffic, especially during peak hours for ice cream lovers. This could include busy streets, parks, and shopping centers.

Surrounding businesses

Check out the types of businesses around your potential location. Are there restaurants, bakeries, or other ice cream shops that could attract customers to your ice cream haven?

Renting options

Look for leases, especially those from previous restaurants or sweet shops.

4. Ice Cream Shop Registration

Before churning out delicious ice cream, there are some crucial legal and administrative steps.

First things first, let’s ensure your business is a legal entity. Refer to our comprehensive business startup checklist for a step-by-step guide. It covers everything from choosing a unique name to registering your business structure and obtaining a tax ID.

Here are some essential items on your business setup checklist:

• Registering a Business Name
• Applying for a Federal Tax ID Number
• Selecting a Business Entity
• Setting Up Payment Systems

If you need additional guidance, seeking legal counsel is always recommended.

5. Preparing an Ice Cream Menu

Your menu isn’t just a list of flavors; it’s a powerful tool for attracting customers and driving growth. Here’s how to make it sing:

Tailored Treats: Remember, your menu is a love letter to your target audience. Consider their preferences and desires. If you’re scooping in an area filled with families, offer a rainbow of kid-friendly flavors and artisanal ice cream.

Dietary Delights: Remember dietary trends and allergies! Lactose-free and vegetarian options cater to a broader audience. It increases your revenue and makes everyone feel welcome.

Supplier Symphony: Once your delicious menu is set, it’s time to find the perfect partners in ice cream. Negotiate prices, agree on delivery schedules, and formalize your agreements with binding contracts.

6. Get Licenses, Permits, and Insurance

Before opening your doors and scooping up smiles, you must secure the necessary permits and licenses. Each state and county might have its own regulations, so it’s wise to start early and avoid delays.

Here are some key permits and licenses you might need to get your ice cream shop up and running:

• Sign Permit
• Mobile food vendor permit (for an ice cream truck shop)
• Ice cream vendor permit
• Food handler’s permit
• Employee Identification Number (EIN)
• Building health permit (for brick-and-mortar location)

Remember, this isn’t an exhaustive list. It’s always best to check with your local authorities for specific requirements in your area.

7. Estimate Ice Cream Startup Costs

The cost of starting a standard ice cream shop varies based on the type of business you plan to run. If you’re considering a small ice cream stand, you might need between $2,000 and $10,000 to start. Choosing an ice cream truck is a similar investment but might cost more.

However, the expenses are much higher if you decide to open a traditional ice cream store. According to the National Ice Cream Retailers Association, you could spend anywhere from $50,000 to more than a million for the location.

Remember, these costs don’t include the money you’ll need for equipment and stock. To understand these costs in more detail, check out the startup cost of starting an Ice cream business.

8. Get Finances in Order

Once you know how much it costs to start your business, the next step is finding the money to make it happen.

There are several ways to do this:

• Bank loans: This is a common choice, but you need a perfect business plan and a strong credit history to get approved.
• SBA-guaranteed loans: The Small Business Administration can back you up, making it easier to get a bank loan.
• Government grants: Some government programs give money to help start businesses. Check out Grants.gov to see if any fit your needs.
• Venture capital: You can offer investors a part of your business in return for their money. Just remember, this means sharing some control of your business.
• Crowdfunding: Websites like Kickstarter and Indiegogo let people donate to your business idea. Other sites like Fundable and WeFunder let multiple investors support you.
• Personal: You can also use your own savings, sell things you own, or get help from friends and family.

For an ice cream business, bank and SBA loans are often the best choice, aside from personal funding. Crowdfunding could also work if you have a unique idea.

9. Outline a Marketing Strategy

Getting customers is critical to the success of any business, no matter how great your ice cream is. You should use traditional and modern methods to promote your new ice cream shop.

Start with clear, eye-catching signs to draw attention to your shop. Use appealing, clean photos of your ice cream so people know what you offer.

Stand outside and hand out coupons and flyers to people walking by. Do the same at local sports events and parks.

Going to places where your potential customers are is a smart move. People love a good deal, so consider offering a free scoop of ice cream – it’s a small cost for attracting a new customer, especially if they bring friends.

Also, make good use of social media and digital marketing. Keep your website updated with your menu and opening hours.

Create a Facebook page for your store and actively respond to inquiries and messages. This shows the kind of customer service you provide.

Use online platforms like Yelp to offer special deals for check-ins and reviews. You can also advertise on Facebook and Google to appear in local searches.

When summer comes, if you have the budget, you could even try radio and TV ads.

But remember, plan your marketing and promotional strategies carefully ahead of time!

Opening and running an ice cream business takes a lot of effort. However, if you do it well, it’s not just rewarding but also delightful. Plus, you have the chance to be in charge of your own ice cream business and make people happy every day!

We hope you find this helpful guide. If you liked these tips and want more like them, don’t forget to download the Ice cream business plan template pdf . It’s an easy-to-follow but detailed checklist we created to help you begin working towards your dream of starting a business.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks, AI-assistance, and automatic financials make it easy.

Frequently Asked Questions

What essential equipment is needed in an ice cream shop.

If you want to start an successful ice cream shop, you usually need to have these things:

• An ice cream maker (also known as a batch freezer)
• Freezers to store ice cream
• A freezer to show and scoop ice cream
• Scales to weigh things
• A counter to keep and serve toppings like fruits and nuts

Should I open a franchise or start my own independent ice cream shop?

Both franchising and starting your own ice cream parlor have pros and cons. Franchising means instant brand recognition and a built-in customer base, with guidance from the franchise. However, you’ll face initial franchising fees and have limited creative freedom.

On the other hand, starting your shop allows for creativity, lower initial costs, and complete control over your business. Still, it lacks the guidance of a franchise and an existing customer base.

Is offering online ordering and delivery for my ice cream shop a good idea?

Yes, having online ordering and delivery for your ice cream shop is a smart move. In fact, 50% of people looking for online desserts choose ice cream. Plus, when the weather’s bad, more people are likely to order in. Being online means you can reach more customers, including those who regularly get food delivered.

What insurance should I get for an ice cream shop?

Insurance is crucial for your ice cream shop’s safety. Essential types include:

• General Liability Insurance to cover a wide range of incidents
• Business Property Insurance to protect your equipment and tools
• Equipment Breakdown Insurance for machinery repair or replacement
• Worker’s Compensation for Employee Protection
• Property Insurance for your physical location
• Business Owner’s Policy (BOP) which bundles various insurance types for comprehensive coverage.

About the Author

Shyam Dua is a seasoned tax professional with 40+ years of experience & a mentor at SCORE. He stands out due to his exceptional business planning skills. With a keen eye for detail and a strong financial acumen, Shyam crafts compelling business plans that pave the way to success. A CPA with a philanthropic heart, Shyam's strategic expertise, and dedication make him an invaluable asset in shaping thriving business ventures. Read more

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Ice Cream Shop Business Plan Template​

Fill the form to download business plan templates.

To ensure your ice cream shop business success in this highly competitive market, you need a properly structured ice cream business plan. With over 12 years of experience, we have helped over 5,000 entrepreneurs create business plans to start and grow their ice cream shop businesses. If this is your first time writing a business plan, we’ll walk you through these sections and give you some key things to consider.

Things to Know Before Writing an Ice Cream Shop Business Plan

Ice Cream Store operators offer customers a range of frozen desserts, such as ice cream, gelato, and sorbet, as well as a range of toppings, such as crushed candy or syrups.

The revenue of ice cream store operators is expected to grow over the next 3 years.

Consumers are predicted to continue choosing healthier dessert options over ice cream and gelato over the 3 years to 2025, as per capita disposable income is expected to increase by 2.5%.

Additionally, industry operators will offer healthier options, leading consumers to spend more at industry establishments. Industry revenue is expected to grow an annualized 1.4% during the period to reach $5.4 billion.

This industry’s major products and services include

• frozen desserts
• Ice cream sold over the counter
• Iced beverages served at a counter
• Ice cream and beverages are served at a drive-through
• Ice cream and beverages served at walk-up windows, through delivery and others

Key Success Factors for Ice Cream Shop Business

Despite the challenges of the ice cream industry, We have identified five factors that can help you boost profitability, efficiency, and ultimately success.

Premium goods and services: Operators who sell premium and specialty ice cream often earn higher profits.

Supplies of key inputs: Ice cream does not have a long shelf life, and ice cream kept in a freezer for too long burns, so a steady supply is essential to maintain quality.

Access to the appropriate land/property: Some models of service, such as walk-up windows and drive-through windows, require specific types of properties.

Effective cost controls: It is critical for industry operators to keep input costs low if they wish to achieve higher profit margins. 

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What is an Ice Cream Shop Business Plan?

The primary goal of this ice cream shop business plan is to outline the parameters under which the principals will continue to build, develop, and operate an ice cream shop in a prominent location.

A solid, comprehensive plan will serve as a road map for the next three to five years of the ice cream shop business. Any bank or investor you approach will require an ice cream shop business plan, so putting one together will be critical to securing funding.

In short, writing a business plan can help you succeed if you’re thinking of starting an ice cream shop business or pitching to investors or venture capitalists.

Why You Need an Ice Cream Shop Business Plan

You can stay current with market trends by developing an ice cream shop business plan. In addition, it lets you track results over time, test lead generation strategies, and develop new marketing approaches.

Ice cream shop owners who have a business plan grow 30% faster than those who don’t, and 71% of fast-growing businesses have a business plan.

The following is what a good ice cream shop business plan will show you:

• Where you are right now
• What you want to achieve
• How will you get there
• How will you measure your success
• Where and when to make corrections

An ice cream shop business plan is a living document that should be updated annually as your company grows and changes.

Funding Sources for Ice Cream Shop Business

The main sources of funding for an ice cream shop business are personal savings, credit cards, microloan program, merchant cash advances and bank loans. When it comes to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay the loan and interest.

To gain this confidence, the loan officer will not only look at your financials but they will also demand a professional business plan. A well-developed business plan will ensure that they are confident that you can successfully run a business.

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How to Write an Ice Cream Shop Business Plan

To write an ice cream shop business plan, you don’t need to be an expert. Our step-by-step guide will show you how to write an ice cream shop business plan, or you can just download our proven  sample business plans  to get a better idea.

Ice Cream Shop Business Plan PDF and Word

Download our Ice Cream Shop business plan in PDF and Word here.

Executive Summary

The executive summary is the most important part of the document since it outlines the whole business plan. Despite the fact that it appears first in the plan, write the executive summary last so you may condense key concepts from the other nine parts.

It’s a part that catches the investor’s eye and provides key information about your company’s overview and upcoming short- and long-term goals.

Tell them what kind of ice cream shop business you have and what stage you’re in; for example, are you a startup, do you have an ice cream shop company that you want to expand, or do you have a lot of ice cream shop businesses?

Finally, an executive summary should provide investors with a preview of what they may expect from the rest of your document.

• Provide a high-level overview of the ice cream shop industry
• The name, location, and mission of your ice cream shop company
• A description of your ice cream shop business, including management, advisors, and a brief history
• Discuss the type of ice cream shop business you are operating, Give an overview of your target customers, and how your company differs from competitors in the industry
• Create a marketing plan that describes your company’s marketing strategies, sales, and partnership plans.
• And give an overview of your financial plan

Check out these executive summary examples to help you write a perfect one for your ice cream shop business plan.

Free: Executive Summary Examples

An executive summary is the most important part of your business plan, and it need not be challenging to write. This is why we have put together some awesome free Executive Summary examples for you.

Company Analysis

The company analysis follows the executive summary as the second section of an ice cream shop business plan. Your company overview will be short and clear, similar to the executive summary.

Even if they just have a few minutes, your reader has to understand what your company does and who your customers are.

The following sections will be included in your business plan’s Company Analysis:

• Company summary: Your company analysis will describe the type of ice cream shop business you are running and its future goals. The type of ice cream shop business you might be focused on ( Self serve ice cream shop, Ice cream truck and Gourmet ice cream shop etc)
• Company history: When and why did you start your ice cream shop business?
• What milestones have you achieved so far? Your milestones could include sales goals achieved, new store openings, etc.
• Legal structure and ownership: Do you have S-Corp status? Is it an LLC ? A sole proprietorship ? Describe your legal structure.
• Mission statement: An overview of your ice cream shop’s guiding principles. Learn how to write a perfect mission statement

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Industry Analysis

You need to include an overview of the ice cream shop business in the industry analysis you performed before sitting down to write your ice cream shop business plan.

While this research may appear to be unnecessary, it helps you to build strategies that maximize business opportunities while lowering or avoiding the identified risk.

Furthermore, market research can improve your strategy, especially if it identifies market trends. As an example, If there’s a trend toward ice cream flavor combo, it’s a good idea to make sure your plan includes plenty of ice cream flavor combos.

The third purpose for conducting market research is to demonstrate to readers that you are an industry expert.

Industry analysis can be presented as a 8-step process when written as part of a company’s business plan.

• Give a quick overview of the ice cream shop industry. Define the ice cream shop business in terms of size (in dollars), historical background, service region, and products.
• Examine previous trends and growth patterns in the ice cream shop industry.
• Identify the market’s major competitors.
• Age, gender, and general lifestyle of the targeted market
• Determine the factors that have an impact on the ice cream shop industry. These might include government regulatory rules and other businesses’ competitive activities.
• Using research data, the industry forecast expected growth over the next five to ten years. Predictions should be made for both the long and short term.
• Describe how your ice cream shop business intends to position itself in the industry. Concentrate on how your ice cream shop can benefit from opportunities highlighted in the industry.

Customer Analysis

The first condition for an ice cream shop business is to identify its target customers clearly. Customers can be categorized into the following segments: Students, Children, Parents, Restaurateurs, Teenagers, Families, 

The customer analysis section is an important part of any ice cream shop business plan since it evaluates the consumer segments that your company serves. It identifies target customers, determines what those customers want, and then explains how the products will meet those requirements.

Customer analysis may be divided into two parts: Psychosocial profiles and Demographic profiles .

With regards to demographics, include information about: the ages, genders, locations, and income levels of your customers. When targeting businesses, describe what kind of business, size, and location your target customers are.

The psychological profiles of your target clients reveal their wants and needs. The better you understand and identify these demands, the better your chances of attracting and retaining customers will be.

Free: Business Plan Examples

Do you need help creating a business plan? Check out these six free, proven business plan examples from different industries to help you write your own.

Competitor Analysis

Who are the main competitors in your target market, and what makes them your main competition? How will you beat them? Use competitor analysis to:

• Identify the strength and weakness of your ice cream shop business competitors.
• Search for opportunities to distinguish your ice cream shop company from competitors.

The first step is to determine who your direct and indirect competitors are.

The direct competitors consists of other ice cream shop businesses. These are alternatives to direct competitors that customers have.

Customers have other options for purchasing from indirect competitors than direct competitors. Grocery stores, convenience stores, and ice cream vending machines or kiosks are examples of this. You must mention such competition to demonstrate that you recognize that not everyone who wants ice cream will go to an ice cream shop.

When it comes to direct competition, you should describe the other ice cream shop businesses you compete with. It is most likely that your direct competitors will be ice cream shops located nearby.

Once you’ve identified the competition, concentrate on the direct, head-to-head competitors, since they are the most threatening to your ice cream shop business— but keep an eye on the indirect competition as well, just in case.

Provide an overview of each direct competitor’s business and detail their strengths and weaknesses.

You will be able to position yourself competitively in the market if you perform proper competition research. Perform a SWOT Analysis to learn your competitors’ strengths, weaknesses, and competitive advantages in the following areas:

• Prices – Are they offer cheaper ice cream products or more costly than you and other competitors, what value do buyers get for that price?
• Quality – Are they offer better quality ice creams, the perceived worth in the eyes of the customers
• Customer service – How they respond to their consumers, whether they treat them poorly or well, and the degrees of satisfaction customers show
• Reputation — The sum of everything mentioned above: their credibility, how loved the brand is, and the loyalty of their customers

The final section of your competitive analysis should include a list of your areas of competitive advantage. for example: Are you going to offer premium ice creams? Will you offer unique ice cream products that your competitors don’t offer? Will you offer better pricing or will you offer greater customer support?

Consider how you will outperform your competitors and include them in this portion of your ice cream shop business plan.

Free: SWOT Analysis Examples

Take advantage of our free SWOT analysis examples. Make your business future-proof by identifying your strengths, weaknesses, opportunities, and threats using this free SWOT Analysis Template.

Marketing Plan

Creating a marketing plan for an ice cream shop business involves identifying the target demographic and finding ice cream products that suit their preferences.

As part of your marketing plan for an ice cream company, you should include:

Pricing and Product Strategy

Your ice cream shop business must offer ice cream’s flavor that are different from those of your competitors, better in quality and taste and affordable in price. Research what your competitors offer and how they price their ice creams products. Unique and quality products identifies your ice cream shop business as the place to go for unique ice cream products and differentiates it from others.

Placing and Promotions

Place refers to where you have your ice cream shop. Highlight how the location will affect your success. Where is your ice cream shop located, for instance, in a busy retail district, shopping plaza, mall, etc? Consider how your location might generate a steady stream of customers

Promoting your ice cream shop business is the final part of your marketing plan. In this step, you document how you will drive customers to purchase your ice cream shop business business. A few marketing methods you could consider are:

• Adding extra appeal to your ice cream shop’s storefront to attract passing customers
• Marketing on social media
• Advertise in local papers, magazines, and on the web
• Placing banner ads at local venues

You should also think about your ice cream’s Unique Selling Proposition (USP), which should explain why clients should choose you over other ice cream businesses. Ensure that your USP is reflected in your marketing.

Recommended Resources: Are you writing an ice cream shop business plan yourself? this guide on how to write a marketing plan in a business plan can help you in creating a successful business plan.

Operations Plan

While the previous sections of your ice cream shop business plan described your goals, your operations plan discusses how you will achieve them.

An operational plan in business plan is helpful for investors, but it’s also helpful for you and employees because it pushes you to think about tactics and deadlines.

Your operations plan should be divided into two individual parts, as seen below.

Everyday short-term processes include all aspects of running your ice cream shop, such as making ice cream, serving customers, and maintaining equipment.

Long-term goals are milestones you hope to reach. It may be the date when you expect to serve your 1000th customer or when you hope to reach $X in sales. Another example would be when you expect to hire your Xth employee or start a new location or service.

Management Team

A strong management team is necessary to demonstrate your ice cream shop’s ability to succeed as a business. Highlight the backgrounds of your key players, emphasizing the skills and experiences that demonstrate their ability to grow a business.

You and/or your team members should ideally have prior experience working in an ice cream shop. If so, emphasize your knowledge and experience. However, you should emphasize any experience that you believe will help your ice cream shop business succeed.

Consider forming an advisory board if your team is lacking. An advisory board would consist of 2 to 8 people who would act as mentors to your company. They would assist in answering questions and providing strategic direction. If necessary, seek out advisory board members with experience running ice cream shop and/or retail and small businesses. 

Suggested Resources: This guide on how to write a management team section in a business plan can help you to create a winning ice cream shop business plan.

Financial Plan

As part of your financial plan, you should present a 5-year financial statement broken down monthly or quarterly for the first year, and then annually. Financial statements include your income statement, balance sheet, and cash flow statement.

Income Statement

A profit and loss statement is more commonly called an income statement . It shows your revenue and subtracts your expenses to determine whether you were profitable or not.

As you develop your income statement, you need to develop assumptions. For instance, Will sales grow by 2% or 11% per year? Your choice of assumptions will greatly impact your business’s financial forecasts. Conduct as much research as possible in order to ground your assumptions in reality.

Free: Income Statement Template

Create a financial statement for your business by downloading our free income statement templates.

Balance Sheet

While balance sheets include much information, to simplify them to the key items you need to know about, balance sheets show your assets and liabilities.

The balance sheet shows your ice cream shop business’s net value at a specific point in time. It categorizes all of your company’s financial data into three categories:

• Assets: Tangible goods with the monetary worth that the company owns.
• Liabilities: Debt owing to a company’s creditor.
• Equity: The net difference when the total liabilities are subtracted from the total assets.

The equation that expresses the relationship between these financial data elements is Assets = Liabilities + Equity.

Create a pro forma balance sheet for your ice cream shop business plan that highlights the information in the income statement and cash flow projections. A balance sheet is normally prepared once a year by a company.

Balance sheets indicate your assets and liabilities, and while they contain a lot of information, they are simplified to highlight the most important things you need to know.

For example, spending $100,000 to build out your ice cream shop business will not result in instant revenues. Rather, it is an asset that should help you earn money for many years to come.

Similarly, if a bank write you a check for $60,000, you do not have to pay it back right now. Rather, that is a liability that you will repay over time.

Cash Flow Statement:

Your cash flow statement will help you determine how much money you need to start or grow your ice cream shop business. In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing an ice cream shop business:

• Cost of equipment like blenders, refrigerators, etc.
• Location build-out including design fees, construction, etc.
• Cost of fixtures like tables, chairs, a menu board, etc.
• Cost of ingredients and maintaining an adequate amount of supplies
• Taxes and permits
• Payroll or salaries paid to staff
• Legal expenses
• Business insurance

Pro Tips: If your are a DIY business plan write, this guide on how to write a financial plan in a business plan might be helpful for you.

Free: Balance Sheet Template

Create a financial statement for your business by downloading our free balance sheet templates.

List any additional material you cannot include elsewhere, such as resumes from key employees, licenses, equipment leases, permits, patents, receipts, bank statements, contracts, and personal and business credit histories.

Attach your full financial projections along with any supporting documents that make your plan more compelling in the appendix.

Bonus Tip: Here is a step by step guide on what to include in a business plan appendix

Summary of the Ice Cream Shop Business Plan

An ice cream shop business plan is a worthwhile investment. As long as you follow the template above, you will become an expert in no time. By following the template, you will understand the ice cream shop business, your competition, and your customers. The plan will help you understand the steps necessary to launch and grow your ice cream shop business.

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Since 2010, Wise business plans’ ice cream shop business plan writers has developed business plans for thousands of companies that have experienced tremendous success.

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Ice Cream Shop Business Plan [Sample Template]

By: Author Joy Nwokoro

Home » Business ideas » Food Industry » Ice Cream Shop

An ice cream shop is a retail establishment that specializes in selling ice cream and other frozen desserts. These shops offer a wide variety of ice cream flavors, toppings, and combinations to cater to different tastes and preferences. Ice cream shops are popular places for people of all ages to indulge in sweet treats and cool off on hot days.

In addition to ice cream, some shops may also offer other frozen desserts like gelato, sorbet, frozen yogurt, and various toppings such as sprinkles, nuts, whipped cream, chocolate sauce, and fresh fruits. Some ice cream shops may even sell ice cream cakes and sandwiches.

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Ice cream shops are often designed to create a pleasant and inviting atmosphere for customers. They may have colorful decor, seating areas for customers to enjoy their treats, and friendly staff to help with orders . Some ice cream shops may even have outdoor seating for customers to enjoy their ice cream outside.

Steps on How to Write an Ice Cream Shop Business Plan

Executive summary.

Pure Bliss™ Ice Cream Shop, Inc. is a premium ice cream retail establishment located in Dallas, Texas. Dallas, Texas, is a vibrant and diverse city with a strong appreciation for culinary delights.

The ice cream industry in the area has seen steady growth over the past few years, indicating a promising market for Pure Bliss™ Ice Cream Shop, Inc. Our focus on providing unique and high-quality flavors sets us apart from mainstream competitors.

Pure Bliss™ Ice Cream Shop, Inc. is a family-owned and operated business, founded with a passion for creating artisanal ice cream that brings pure joy to our customers’ lives. Our shop is strategically situated in a high-traffic area of Dallas, ensuring excellent visibility and accessibility to a diverse customer base.

Company Profile

A. our products and services.

At Pure Bliss™ Ice Cream Shop, Inc., we pride ourselves on serving only the finest and freshest ice cream. Our expert chefs craft each batch of ice cream with locally sourced, natural ingredients, avoiding artificial additives and preservatives.

We offer a wide range of classic, seasonal, and innovative flavors to cater to all taste preferences. In addition to our premium ice cream, we offer a selection of frozen desserts such as gelato, sorbet, and frozen yogurt, ensuring that every customer finds a delectable treat to savor.

Our primary target audience includes families, young professionals, students, and ice cream enthusiasts who seek premium, handcrafted ice cream with natural ingredients. We will also attract tourists and visitors to explore the local culinary scene.

b. Nature of the Business

Our ice cream shop will operate with a business-to-consumer business model.

c. The Industry

Pure Bliss™ Ice Cream Shop, Inc. will operate in the ice cream industry.

d. Mission Statement

At Pure Bliss™ Ice Cream Shop, Inc., our mission is to craft and serve the finest handcrafted ice cream and frozen desserts, creating moments of pure joy and happiness for our valued customers.

We are dedicated to using locally sourced, natural ingredients to create a diverse array of unique and flavorful treats that exceed expectations while providing an exceptional customer experience that fosters lasting connections with our community.

e. Vision Statement

Our vision at Pure Bliss™ Ice Cream Shop, Inc. is to be the preeminent ice cream destination in Dallas, Texas, renowned for our uncompromising commitment to quality, innovation, and customer delight. We aim to create an inviting and warm atmosphere that sparks joy and happiness in every customer who walks through our doors.

f. Our Tagline (Slogan)

Pure Bliss™ Ice Cream Shop, Inc. – the go-to destination for ice cream enthusiasts, offering unparalleled flavors, service, and ambiance!

g. Legal Structure of the Business (LLC, C Corp, S Corp, LLP)

Pure Bliss™ Ice Cream Shop, Inc. will be formed as a Limited Liability Company (LLC).

h. Our Organizational Structure

• Chief Executive Officer (Owner)
• Shop Manager
• Accountant (Cashier)
• Salesgirls and Salesboys

i. Ownership/Shareholder Structure and Board Members

• Susan White (Owner and Chairman/Chief Executive Officer) 52 Percent Shares
• David Greene (Board Member) 18 Percent Shares
• Dora Brown (Board Member) 10 Percent Shares
• Raph McMillian (Board Member) 10 Percent Shares
• Juliet George (Board Member and Secretary) 10 Percent Shares.

SWOT Analysis

A. strength.

• Pure Bliss™ Ice Cream Shop, Inc. offers high-quality, handcrafted ice cream made from locally sourced, natural ingredients. This commitment to quality sets us apart from mass-produced ice cream vendors.
• The shop provides a diverse and innovative range of ice cream flavors, including seasonal and specialty options. This variety appeals to a wide customer base and keeps them coming back for new experiences.
• Pure Bliss™ Ice Cream Shop, Inc. prides itself on delivering outstanding customer service. Our friendly and knowledgeable staff ensures that each visitor enjoys a personalized and delightful experience.
• Strategically located in a high-traffic area of Dallas, our shop enjoys excellent visibility and accessibility, attracting both local residents and tourists exploring the city.
• We actively engage with the local community through partnerships, events, and charitable initiatives, fostering a positive brand image and customer loyalty.

b. Weakness

• Demand for ice cream can be affected by seasonal changes, resulting in fluctuations in sales during colder months.
• As a physical brick-and-mortar store, our reach is confined to customers within the immediate vicinity, potentially limiting our market penetration.
• The ice cream market is competitive, with established brands and other ice cream shops vying for consumer attention.

c. Opportunities

• Expanding our online presence and offering delivery services can broaden our customer base and attract customers who prefer the convenience of ordering from home.
• Participating in local events and collaborating with other businesses can increase brand exposure and attract new customers.
• Implementing seasonal promotions and limited-time offers can drive sales during slower periods and create a sense of urgency among customers.
• Offering ice cream catering for parties, weddings, and corporate events can open up new revenue streams and attract larger group orders.

i. How Big is the Industry?

The ice cream shop industry is vast and has been growing steadily over the years. At that time, the global ice cream market was valued at over $70 billion, with projections of continued growth. Major regions such as North America, Europe, Asia-Pacific, and South America all contributed significantly to the industry’s overall size.

ii. Is the Industry Growing or Declining?

Yes, the ice cream shop business is a growing business because increasing urbanization and globalization have led to greater exposure to different cultures and cuisines, promoting the consumption of ice cream worldwide.

iii. What are the Future Trends in the Industry?

Several future trends are emerging in the ice cream shop industry. Here are some potential future trends to consider: Consumers’ growing emphasis on health and wellness may drive the demand for healthier and functional ice cream choices.

This trend could lead to an increase in plant-based, low-sugar, low-calorie, or dairy-free ice cream alternatives that cater to specific dietary preferences and requirements.

As environmental awareness grows, customers are placing greater importance on sustainability. Ice cream shops can embrace eco-friendly practices by using biodegradable or reusable straws, sourcing local and organic ingredients, implementing recycling and waste reduction measures, and promoting sustainable packaging options.

The digital landscape continues to shape consumer behavior. Ice cream shops can leverage technology by developing user-friendly websites, and mobile apps for ordering and engaging with customers through social media platforms. Online delivery services can also expand reach and convenience.

iv. Are There Existing Niches in the Industry?

Yes, there are existing niches when it comes to the ice cream shop business, and here are some of them:

• Vegan Ice Cream Parlor
• Gourmet Gelato Boutique
• Nitrogen Ice Cream Lab
• Ice Cream Sandwich Emporium
• Low-Calorie Ice Cream Shop
• Exotic Fruit Sorbet Haven
• Ice Cream Flight Lounge
• Retro Ice Cream Parlor
• Dessert Fusion Café.

v. Can You Sell a Franchise of Your Business in the Future?

Pure Bliss™ Ice Cream Shop, Inc. has plans to sell franchises in the near future and we will target major cities with thriving ice cream and frozen dessert markets.

• Economic downturns or fluctuations in consumer spending can impact discretionary spending on luxury items like premium ice cream.
• Growing health and dietary trends may lead some consumers to opt for healthier or non-dairy alternatives, impacting traditional ice cream sales.
• Shifts in consumer preferences towards other dessert options or frozen treats could affect the demand for traditional ice cream.
• The presence of new ice cream shops or the expansion of established competitors in the area could pose a challenge to market share.

i. Who are the Major Competitors?

• Toscanini’s
• Ample Hills Creamery
• Bi-Rite Creamery
• Salt & Straw
• Morgenstern’s Finest Ice Cream
• Azucar Ice Cream Company
• Penn State Berkey Creamery
• Original Rainbow Cone
• Mashti Malone’s
• Ice Cream Jubilee
• Creole Creamery
• Sweet Action
• Scooter’s Frozen Custard
• Sweet Republic
• Izzy’s Ice Cream
• Mount Desert Island Ice Cream
• The Pied Piper Creamery
• Amy’s Ice Creams
• Ivanhoe’s
• LICK Pure Cream.

ii. Is There a Franchise for Ice Cream Shop Business?

• Fat Tuesday
• Ice cream Shoppe
• Ice cream Express
• The Ice Cream Factory
• Ice cream Island
• The Ice cream Deck
• Ice cream Hut
• Big Easy Ice creams
• Frosty Factory
• Ice cream Time Out.

iii. Are There Policies, Regulations, or Zoning Laws Affecting Ice Cream Shop Business?

Yes, there are policies, regulations, and zoning laws that affect ice cream businesses in the United States of America. These laws vary depending on the state, county, and city in which the business is located.

Some zoning laws may prohibit the operation of ice cream shop businesses in certain areas, such as residential or industrial zones. Other zoning laws may require special permits or variances to operate an ice cream shop business in a particular location.

Ice cream shop businesses must comply with health and safety codes that regulate food preparation, storage, and service. These codes may also include regulations on outdoor dining areas, such as requirements for fencing, lighting, and seating capacity.

Many cities and counties have noise ordinances that limit the amount of noise that businesses can generate, particularly during late-night hours. Ice cream shop businesses may need to comply with these noise ordinances to avoid complaints from nearby residents.

Ice cream shop businesses must comply with fire codes that regulate the use of outdoor heating and cooking equipment. These codes may require the installation of fire extinguishers, smoke detectors, and other safety equipment.

Ice cream shop businesses must comply with the Americans with Disabilities Act (ADA), which requires that businesses provide accessible seating and facilities for individuals with disabilities.

Marketing Plan

A. who is your target audience, i. age range.

Our target market comprises people of all ages who have the finances to purchase ice creams and other frozen desserts from us.

ii. Level of Educational

We don’t have any restrictions on the level of education of those who will purchase ice cream and other beverage drinks from us.

iii. Income Level

There is no cap on the income level of those who will purchase ice cream and other beverage drinks from us.

iv. Ethnicity

There is no restriction when it comes to the ethnicity of the people who will purchase ice cream and other beverage drinks from us.

v. Language

There is no restriction when it comes to the language spoken by the people who will purchase ice cream and other drinks from us.

vi. Geographical Location

Anybody from any geographical location can buy ice cream and other beverage drinks from us.

vii. Lifestyle

Pure Bliss™ Ice Cream Shop, Inc. will not restrict any customer from purchasing ice cream and other beverage drinks from us based on their lifestyle, culture, or race.

b. Advertising and Promotion Strategies

• Deliberately Brand All Our Vans and Trucks.
• Tap Into Text Marketing.
• Make Use of Billboards.
• Share Your Events in Local Groups and Pages.
• Turn Your Social Media Channels into a Resource.
• Develop Your Business Directory Profiles.
• Build Relationships with players in the event planning and catering services industry.

i. Traditional Marketing Strategies

• Marketing through Direct Mail.
• Print Media Marketing – Newspapers & Magazines.
• Broadcast Marketing -Television & Radio Channels.
• OOH Marketing – Public Transit like Buses and Trains, Billboards, Street shows, and Cabs.
• Leverage direct sales, direct mail (postcards, brochures, letters, fliers), tradeshows, print advertising (magazines, newspapers, coupon books, billboards), referral (also known as word-of-mouth marketing), radio, and television.

ii. Digital Marketing Strategies

• Social Media Marketing Platforms.
• Influencer Marketing.
• Email Marketing.
• Content Marketing.
• Search Engine Optimization (SEO) Marketing.
• Affiliate Marketing
• Mobile Marketing.

iii. Social Media Marketing Plan

• Start using chatbots.
• Create a personalized experience for our customers.
• Create an efficient content marketing strategy.
• Create a community for our target market and potential target market.
• Gear up our profiles with a diverse content strategy.
• Use brand advocates.
• Create profiles on relevant social media channels.
• Run cross-channel campaigns.

c. Pricing Strategy

When working out our pricing strategy, Pure Bliss™ Ice Cream Shop, Inc. will make sure it covers profits, insurance, premium, license, and economy or value and full package. In all our pricing strategy will reflect;

• Penetration Pricing
• Cost-Based Pricing
• Value-Based Pricing
• Competition-Based Pricing.

Sales and Distribution Plan

A. sales channels.

Our channel sales strategy will involve using partners and third parties—such as referral partners, affiliate partners, strategic alliances in the event planning industry, and freelancers to help refer customers to us.

Pure Bliss™ Ice Cream Shop, Inc. will also leverage the 4 Ps of marketing which are place, price, product, and promotion. By carefully integrating all these marketing strategies into a marketing mix, we can have a visible, in-demand service that is competitively priced and promoted to our customers.

b. Inventory Strategy

The fact that we will need supplies for making ice creams (milk, cream, eggs, flavoring, stabilizers and emulsifiers, sugar or other sweetener, sprinkles, nuts, whipped cream, chocolate sauce, and fresh fruits), as well as a range of cups and packaging materials mean that Pure Bliss™ Ice Cream Shop, Inc. will operate an inventory strategy that is based on a day-to-day methodology for ordering, maintaining and processing items in our warehouse.

We will develop our strategy with the same thoroughness and attention to detail as we would if we were creating an overall strategy for the business.

c. Payment Options for Customers

Here are the payment options that Pure Bliss™ Ice Cream Shop, Inc. will make available to her clients:

• Bank Transfers
• Credit or Debit Card
• Electronic Payment Systems such as PayPal or Venmo.

d. Return Policy, Incentives, and Guarantees

At Pure Bliss™ Ice Cream Shop, Inc., will be offering a return policy, incentives, and guarantees to build trust and loyalty with our customers. We will make sure the policy is clearly communicated on our website and in-store signage, and provide instructions for customers to initiate a return.

Return Policy:

• If a customer is not satisfied with their order, we will offer a refund or replacement.
• We will also offer a store credit for future purchases.

Incentives:

• We will implement loyalty programs where customers earn points or rewards for repeat purchases.
• We will offer special discounts or promotions for customers who refer friends or family members to us.
• We will organize social media contests and giveaways to increase engagement and attract new customers.

Guarantees:

• We will guarantee the quality of our ice creams and other products, and if a customer is not satisfied, they could receive a refund or a replacement.
• We will offer delivery guarantees such as a guaranteed delivery time or a discount on the next order if the delivery is late.
• We will implement satisfaction guarantees where customers are guaranteed to be satisfied with their experience, or we will take steps to make it right.

e. Customer Support Strategy

To ensure customer satisfaction, we will encourage customers to provide feedback and suggestions. This will help us provide excellent customer service to all our clients and investors, it will help us understand their needs, experiences, and pain points. We will work with effective CRM software to be able to achieve this.

Operational Plan

Our operational plan will outline how the business will run on a day-to-day basis. It will cover areas such as staffing, inventory management, customer service, and marketing.

Overall, we plan to expand our revenue by 25 percent in the second year and the plan will include a marketing, sales, and operations component. By developing a strong plan and implementing it effectively, we will be able to run our ice cream shop business smoothly and attract and retain loyal customers.

a. What Happens During a Typical Day at an Ice Cream Shop Business?

• The business is open for the day’s work
• The serving area is cleaned and ready for the day’s business
• Preparation of ice cream and other frozen desserts
• Customer’s orders are taken and they are served or their orders are delivered to them
• The cashier collects cash and reconciles accounts for the day
• Administrative duties are carried out
• The store or warehouse is restocked when required.
• The business is closed for the day.

b. Production Process

There is no production process for an ice cream shop business.

c. Service Procedure

The service procedure for an ice cream shop business starts with a customer requesting ice creams or other frozen desserts like gelato, sorbet, frozen yogurt, and various toppings such as sprinkles, nuts, whipped cream, chocolate sauce, and fresh fruits.

Once the request is gotten, it will be processed and the customer will be served or the order delivered to a location as requested.

d. The Supply Chain

Pure Bliss™ Ice Cream Shop, Inc. will rely on a supply chain model that involves sourcing, transporting, storing, and managing inventory of the various products and supplies needed to run our ice cream shop business.

e. Sources of Income

Pure Bliss™ Ice Cream Shop, Inc. will generate revenue primarily through the sale of ice creams, and other frozen desserts like gelato, sorbet, frozen yogurt, and various toppings.

Financial Plan

A. amount needed to start your ice cream shop business.

Pure Bliss™ Ice Cream Shop, Inc. would need an estimate of $150,000 to successfully set up our ice cream shop business in the United States of America. Please note that this amount includes the salaries of all our staff for the first month of operation.

b. What are the costs involved?

• Business Registration Fees – $750.
• Legal expenses for obtaining licenses and permits – $3,300.
• Marketing, Branding, and Promotions – $3,000.
• Business Consultant Fee – $2,500.
• Insurance – $3,400.
• Rent/Lease – $50,000.
• Other start-up expenses include commercial satellite TV subscriptions, stationery ($500), and phone and utility deposits ($1,800).
• Operational Cost (salaries of employees, payments of bills et al) – $70,000
• Start-up Inventory – $35,000
• Bar Equipment (cash register, security, ventilation, signage) – $1,750
• Furnishing and Equipping the Ice cream shop – $80,000
• Website: $600
• Opening party: $5,000
• Miscellaneous: $2,000

c. Do You Need to Build a Facility? If YES, How Much Will It Cost?

Pure Bliss™ Ice Cream Shop, Inc. will not build a new facility for our ice cream shop business; we intend to start with a long-term lease and after 5 years, we will start the process of acquiring our own facility.

d. What are the Ongoing Expenses for Running an Ice Cream Shop Business?

• Rent or Mortgage Payments
• Employee Wages and Benefits
• Inventory and Supplies (milk, cream, eggs, flavoring, stabilizers and emulsifiers, sugar or other sweetener, sprinkles, nuts, whipped cream, chocolate sauce, fresh fruits, cups, packaging materials, cleaning supplies, and equipment).
• Marketing and Advertising
• Maintenance and repairs
• Licenses and permits such as health permits, or permits for outdoor seating or events.

e. What is the Average Salary of your Staff?

• Chief Operating Officer (Owner) – $65,000 Per Year
• Shop Manager – $45,000 Per Year
• Accountant (Cashier) – $32,630,000 Per Year
• Chef – $30,800 Per Year
• Salesgirls and Salesboys – $28,100 Per Year
• Cleaners – $25,000 Per Year

f. How Do You Get Funding to Start an Ice Cream Shop Business?

• Raising money from personal savings and sale of personal stocks and properties
• Raising money from investors and business partners
• Sell shares to interested investors
• Applying for a loan from your bank/banks
• Pitching your business idea and applying for business grants and seed funding from the government, donor organizations, and angel investors
• Source for soft loans from your family members and friends.

Financial Projection

A. how much should you charge for your product/service.

Generally, the price range for a cup of ice cream can be anywhere from $3 to $5 depending on the toppings.

b. Sales Forecast?

• First Fiscal Year (FY1): $360,000
• Second Fiscal Year (FY2): $480,000
• Third Fiscal Year (FY3): $750,000

c. Estimated Profit You Will Make a Year ?

• First Fiscal Year (FY1) (Profit After Tax): $26%
• Second Fiscal Year (FY2) (Profit After Tax): $30%
• Third Fiscal Year (FY3) (Profit After Tax): $35%

d. Profit Margin of an Ice Cream Shop Business 

Pure Bliss™ Ice Cream Shop, Inc. will aim for a profit margin of 26 to 30 percent on sales. This means that for every dollar spent on ice cream or other frozen dessert by a customer, the business should aim to earn 26 to 30 cents in profit.

Growth Plan

A. how do you intend to grow and expand by opening more retail outlets/offices or selling a franchise.

Pure Bliss™ Ice Cream Shop, Inc. will grow our ice cream shop business by first opening other outlets in key cities in the United States of America within the first five years of establishing the company and then will start selling franchises from the sixth year.

b. Where do you intend to expand to and why?

Pure Bliss™ Ice Cream Shop, Inc. plans to expand to

• Phoenix, Arizona
• Las Vegas, Nevada
• Tucson, Arizona
• Yuma, Arizona
• Palm Springs, California
• El Paso, Texas
• Dallas, Texas
• San Antonio, Texas
• Houston, Texas
• Miami, Florida.

The reason we intend to expand to these locations is the fact that available statistics show that the cities listed above have the highest and thriving market for ice creams and other frozen desserts in the United States.

The founder of Pure Bliss™ Ice Cream Shop, Inc. plans to exit the business via family succession. The company has placed structures and processes in place that will help us achieve our plan of successfully transferring the business from one family member to another and from one generation to another.

The company has successfully developed a detailed transition plan to smoothly hand over responsibilities to the new successor. This includes transferring ownership, training key personnel, and communicating with employees, customers, and suppliers about the change.

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Ice Cream Business Plan Sample

Published Feb.05, 2024

Updated Apr.23, 2024

By: Brandi Marcene

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Table of Content

Ice Cream Shop business plan for starting your own ice cream shop

  The primary purpose of this ice cream shop business plan is to highlight the parameters by which principals will continue to build, develop, and operate an ice cream shop, which owns a prominent location.

Kevin D, the managing director of the ice cream shop, and the owner of the Ice Shop Company, Inc., are confident and eager to find a larger store within Texas (United States).

Kevin D, The American Ice Shopping Company, Inc., and owners Marry, and Evan Dwyer hope the store will be a success among other national stores already committed to doing business in Texas.

How to open an ice cream store

To open an ice cream store, it is very important to have a parking space. Buying ice cream is usually the customer’s impulse decision. Therefore, an ice cream shop should be easily accessible and have adequate parking. Find a location near businesses such as markets, baby clothing/toy stores or family restaurants .

Executive Summary

  Kevin D (owner), of the Ice Cream Shop, this single retail store will sell the ice creams and related products, all of which will be made by the owner under its own name.

Proceeds will be primarily from the sale of ice cream and related products consumed within the Davis Plaza. Owners will also sell ice cream cakes, traditional cakes, birthday cakes and cola products. Sales in the first year are expected to reach $74,890.00 and will grow at an average annual rate per year for the first five years of operation.

How to start a business?

  In this Ice cream startup business plan , we expect the initial required costs of $75,000 to $100,000 based on the cost of starting the ice cream shop and other liability. We are not expecting for the loan as of now. Therefore, we will be bearing the startup cost initially.

How to implement business management?

The principals, themselves, will manage this ice cream business plan . A qualified person will be the hand-in-hand manager for the day-to-day operations of the shop, with the help of the department. The manager will have the following responsibilities and perform the following duties:

Customers of ice cream shop

Without any customers, it doesn’t matter how big your ice cream is. Customers are the most important thing for any business to succeed. How to promote your new ice cream business ?

Well, there is the old-fashioned way and the modern technological way. You have to do both!

What target of this business?

The main goal of the ice cream startup business plan is to offer products related to ice cream advertising to large and small stores at regular national and international discounts on regular wholesale-purchase orders at competitive rates. We want to stand out from the other shop owners and offer a wide range of products that surpass our competitors, thus making our ice cream business plan a more attractive option.

 Company Summary

The company will be owned by Kevin D and one or two additional partners. Currently, no investment has been received from the other owners. However, it will hold a majority stake in the company under Kevin’s control. A buy/sell agreement with other investors will be established when a limited liability company (LLC) is formed to allow an exit strategy for one or all investors.

Business plan for investors

• Plan your business

When starting an ice cream shop, the business/startup, the shop owner will involve a consultant to help implement a business plan early on. Ice cream shop or store Expenditure Budget / Funds for a Startup – Comes from legacy and business credit.

• Define your brand

The ice cream shop’s measuring stick will be its unique approach to how to start a ice cream shop for personal customization based on customer satisfaction and customer needs. No customer is the same; they will not be treated generously. We are not only another shops, we

• How to advertise and market a business

In the business plan for ice cream store , will be very involved in the promotion and marketing of the social media market. Digital marketing is at the heart of any successful ice cream business plan  today. Instagram, Twitter, Facebook, and LinkedIn will be the main target areas. A full-time digital marketing expert will be hired to run this page of the business to maintain its presence online.

• Establish web presence

A new website is currently under construction to engage the most effective web presence. It engages customers and gets new ones. Customers can order online as well as go to the store. Thus, it attracts a large customer base. Staying up to date with Google Analytics is key to maintaining a high search level.

 Company owner

The owner of the ice cream shop is a young man Kevin D who has a career in university. Kevin D comes from a family that has been in the ice cream and custard/food industry for two generations and dreamed of one day owning his own ice cream shop business. His knowledge of the field of food industry is immense, and his effort will be greatly appreciated.

 Why the ice cream shop is being started

Coming from a long line of family business owners, he always knew that he wanted to create his own identity in life, to be his own boss, to create his own new company from scratch. With this in mind, the university was her starting point. They need to gain more knowledge than she already has to ensure the success of her ice cream business plan .

 How the ice cream shop will be started

A lucky legacy enables the birth of an ice cream shop with a small business loan and the business plan for ice cream store . Besides, help from a business partner, consultant, and family business owner, the business will be operated.

In the sample business plan for ice cream shop , the owner is highlighting that the customers can choose the taste of frozen custard (vanilla, chocolate and one or two additional daily flavors) and then mix it with the Italian ice flavors of their choice (more than 30 flavors are offered daily to the customers). In addition, the customers can enjoy their desserts in a warm, soothing atmosphere like the upstairs of the ice cream shop.

The Products

• It tastes rich because it is made with an egg base.
• Low in fat and sugar than most premium ice creams
• Smooth and creamy texture.
• Taste of antique home (made fresh every day.)
• High density (it fills more than soft service due to low wind gusts.)
• Italian ice

Fruit-flavored ice cream with a smooth texture (very small ice crystals)

• A sweet and fat-free frozen product
• Made without milk or egg products
• Made with real fruit concentrate
• The consistency of a slash

Marketing Analysis of Ice Cream Shop Business

Market trends.

In recent 4 to 5 years, the ice cream and frozen confectionery industry have seen significant growth. Much of this growth has come in the premium and super-premium ice cream segment. Kevin’s Ice cream shop will serve products that come in the premium ice cream segment. Premium and super-premium products are commonly found in scoop stores such as Goldstone Creamery, Ben & Jerry and Prince Bucklers.

• 13% over 65 Years
• 45 to 25% between 45 to 64 Year
• 25% from 25 to 45 Years
• 12% from 18 to 25 Years

Marketing Segmentation

Customer groups for Kevin’s Ice Cream shop will be:

• 18-24 year olds

For the ice cream business plan project our market research identifies approximately 38,000 customers in the Texas area within this age range. The target customer is going to be the central part of “Ice cream shop”: half college students and half locals. They tend to spend more on expensive products than they buy.

• First families

These are the children who grew up in the Texas and nearby population. Most of their children are not yet teenagers. By targeting this group, we can not only build a large-scale instant business but also build long-term clients in children.

Increasing our downtown location and customer base will attract customers outside of our target groups, including those attending Saturday market, coming to town to shop, or attending plays or music events. We estimate that this third market segment of about 3,160 people (1% of the total local population) is conservative.

Business Target

16-24 year olds age group customers go out for ice cream more than any other age group. Among the 16-24 age group, the “Texas” location is important because they occupy a large area around the store location. They are accessible through music, mostly R&B, and they prefer valuable products that are compatible with our product offering.

What is the target Market?

The “first families” were chosen because of their growing population, number, and desire to go out frequently for ice creams. Their lifestyle is particular because they are the most accessible group to market. They all have young children, so strategies towards children or child-related markets can be very useful in testing and developing sales.

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In the ice cream businesses, we plan to reach the first families with their children. Kevin’s Ice Cream shop will sponsor a small league ball team and provide free ice creams on days when players win a game. This will draw them and their families to the store.

How to keep customers coming back?

  We also invite local elementary schools to visit our facilities. We will teach children how to make ice creams with various flavors. We allow each child to create their work; we hope they enjoy their time in our scoop shop so much that they wish to bring their parents back.

What will be the average receipt of the business?

The average customer receipt will range from $ 10 to $ 100, depending on the size of the business ordering the ice creams. Items purchased in bulk expect an average of $ 1000 receipt.

Product Pricing

Our prices are very low so that even middle class people can buy such products and get it easily. Therefore, our goal is to include all kinds of customers who want to have an unique taste and a variety of ice creams.

Marketing Strategy

Our online presence will increase our marketing online in the form of a professional website compatible with mobile phones. We direct traffic through our site by using/delivering an add-on to our customers. It will be essential to create regular food-centric content with keywords that are guaranteed to get high marks in search engines. We post the best offers on social media sites like our Facebook page to engage our followers and buy and click on our website. Using Facebook and Instagram ads for businesses to promote our products will be part of our implementation in Offset.

Competitive analysis

Kevin’s Ice Cream Shop has two competitive analysis points:

• Rich and creamy, high class, low fat, frozen desserts.
• Our friendly, neighborly attitude to our customers.

Both of these selling points help to achieve the overall goals of a consistent customer base with continuous sales. Our focus on paying personal attention to our customers, and engaging in local events and clubs will set us apart from our competitors.

Sales Strategy

Our sales strategy is primarily focused on delivering the highest quality products and services to our target customers. Once a customer enters our shop, it is our job to make sure their experience with us is enjoyable. Product offers and prices are clearly posted behind the counter, and scoopers are educated about the products and processes involved in each, so they can answer all customer questions.

Sales Monthly

The Ice cream shop business may not be able to take a profit margin in the very first month, but our plan is to do so in order to mitigate that plan quickly. However, in terms of sales, we expect a rapid increase in the first four weeks of the store.

Sales Yearly

For the First and second years in a row, we expect a total increase of 36-40% in sales due to a modest annual sales volume and the dramatic difference between the monthly average of the opening months and their peers in the second year. In the third year, we expect a conservative 16% increase in sales revenue.

Sales Forecast

In the ice cream business proposal , our sales forecast is mainly determined by the foot traffic in the area, the season of the year and the current weather. The sales for the first year will be based on this plan are approximately $70,000.00 to $80,000.00 and $80,00.00 to $90,000.00 for the second year and $90,000.00 to $100,000.00 for the third year.

Personnel plan

We expect seasonal hiring of part-time employees. Since we do not offer any benefits to our employees, full-time employees will not be hired in the first year.

We expect two or three part-time employees to start working in May, except for two or three employers. Our two or three employees will share the hours per week because we expect the paid employee to work an average of 5 hours a day, seven days a week.

Company Staff

What staff needed to open a company?

For opening an ice cream shop or company the basic staff will be sufficient, which are as below-

•   Part-time employees
• Owner – Kevin D
• Other Owner(s)

Average Salary of Employees

How much costs average salary for all employees?

To start an Ice cream shop business, the following table describes the average annual salary of each employee and the total salary for the next 3 years –

Financial Plan

The growth is expected to increase from the second year of the owners of Kevin D’s ice cream shop. In addition, there will be a need of some extra fund to maintain the required inventory levels and to purchase additional inventory if sales are higher than expected. No other immediate financial needs are expected.

Important Assumptions

An important assumption is the initial sales forecasts. We made this estimate based on an hourly average found at a local ice cream shop. We are significantly reducing the number due to the weather, our unknown brand name, and foot traffic. These ratings are very conservative, and we expect real sales to surpass them immediately.

Brake-even Analysis

The gap-equivalence analysis shows that Kevin’s Ice cream shop has sufficient sales strength to be viable. Our breakpoint is $$6,719 per month. We estimate our average selling price to be $2.50, which is the approximate selling price for medium-sized ice cream at our retail outlet.

Projected Profit and Loss

In the first year, we expect a Profit of $10,000 to $12,000. This is mostly due to losses incurred in the opening months and continued pay and other expenses. Next year, we expect to see a steady and steady profit level of $17,000, to $18,000 and we expect our profit to rise to $27,000 to $29,500 in the third year.

Profit Monthly

The initial months’ profit we make can sustain all our operations and give us enough dividends to invest in the future growth of the ice cream business.

Profit Yearly

As already mentioned, we may be at a loss for the first-months operations, but we expect to touch the profit base within 3 or 4 months of operation so that our annual profits can recover all the losses.

Gross Margin Monthly

In the first 5 to 6 months, the profit margins will be negative; however, we expect a thicker margin base as profits increase.

Gross Margin Yearly

Annual margins will be better in the upcoming years. Also, this will help us expand our business and reach a more extensive customer base.

Projected Cash Flow

Kevin’s Ice cream shop expects to manage the cash flow in the first year with the help of cash and cash reserves from our first year loss of $17,000 to $18,000.

Projected Balance Sheet

As stated earlier, owners insist on long-term growth in business value rather than short-term returns. Our projected balance sheet shows a decrease in net worth from $6,000 to $7,000 in the first year. However, starting from the second year, we expect our net worth to increase to $5,000 to $6,500 gradually, and by the end of the third year, the value of the company will increase to $21,000 to $22,000.

Business Ratios

Our total margin is significantly higher than the industry average. We believe this is because the vast majority of the industry is made up of large-scale manufacturers using economies.

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Ice Cream Shop Business Plan Template [Updated 2024]

Ice Cream Shop Business Plan Template

If you want to start an Ice Cream Shop business or expand your current Ice Cream Shop business, you need a business plan.

The following Ice Cream Shop business plan template gives you the key elements to include in a winning Ice Cream Parlor business plan.

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Below are links to each of the key sections of an example ice cream business plan. Once you create your plan, download it to PDF to show banks and investors.

Ice Cream Shop Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

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How to Start an Ice Cream Business in 2024

Who doesn’t love ice cream? Ice cream is one of the most popular treats and wholesale snacks in the world. 

Key Takeaway: Starting an ice cream business is a very lucrative and profitable idea for any business owner . However, it is important to know what you are doing before going into business.

For one, you need to understand what your customers want. There are several types of ice cream with different flavors and toppings. Which types do you plan to sell? Will you create a different flavor entirely? 

Ice cream equipment, wholesale food packaging , pricing strategies, and ice cream marketing ideas - these are other things to consider when starting your ice cream business. Yes, it’s a lot! 

However, you’re in luck. Let’s look at how to start your ice cream business.

How Profitable is an Ice Cream Business?

Before we continue, there’s always that one question every intending business owner asks before launching into any new business - “how much profit will I make from this business?” 

Let’s find out!

• Consistent Demand: Ice cream enjoys year-round popularity. Whether it's the heat of summer or the chill of winter, people crave ice cream. This consistent demand ensures a steady stream of customers and revenue. A small ice cream shop, for instance, can expect to serve 100 to 300 customers daily, generating daily sales ranging from $200 to $600 or more.
• Versatility in Offerings: Diversifying your menu can boost profitability. Beyond scoops, consider offering sundaes, milkshakes, ice cream cakes, and other dessert options. A diverse menu can increase the average transaction value, leading to higher daily and monthly sales.
• Repeat Business and Customer Loyalty: Satisfied customers are likely to return for more. Building customer loyalty can lead to repeat business, and over time, this can constitute a significant portion of your revenue. On average, a loyal customer might visit your shop 3 to 5 times a month.
• Seasonal Promotions and Special Events: Leveraging holidays and special occasions can yield substantial profits. For example, a well-executed Valentine's Day promotion or a summer ice cream festival can generate a 20% to 50% increase in sales during the event period.
• Cost Control and Efficiency: Tight cost control measures can have a significant impact on profitability. Efficient inventory management , labor optimization, and minimizing waste can save you thousands of dollars annually. Reducing your cost of goods sold (COGS) from 30% to 25% can significantly boost your profit margins.
• Expansion Opportunities: As your business flourishes, consider expansion opportunities. Opening additional locations can multiply your revenue. A well-established ice cream shop might open a second or third branch within a few years, doubling or tripling its profits.

Now that you know just how much you can make from starting your ice cream business, let’s look at how to start your own ice cream business.

• Understand Ice Cream Market Trends

The first step to starting your ice cream business is to understand what is going on in the food and beverage industry and the ice cream market. No business owner, worth their salt, runs head-first into any business - researching the market comes first.

Let’s look at some real life examples of ice cream market trends. 

According to a survey published in Food Insights in May 2021, 60% of the population of the region preferred healthy alternatives for popular food products, such as confectionery, desserts, and ice creams. To position their ice cream business to leverage this trend, Cold Stone Creamery launched its first vegan ice cream with almond milk and multiple add-ons across the country.

Beyond health considerations, another prominent trend is the ascent of plant-based alternatives. As plant-based diets and sustainability concerns gain momentum, the demand for wholesale dairy -free and vegan ice cream options has surged. 

Now, you can only take advantage of these trends when you understand the market. Take your time to do your research - what you find will definitely set your business up for success.

• Research Your Target Market

Yes, you guessed it – more research!

Start by identifying your ideal customers. Are you catering to families, health-conscious individuals, or perhaps a niche market, like restaurant businesses , bakery businesses , or catering businesses , interested in gourmet or exotic wholesale ice cream flavors? Knowing your target demographic will guide many aspects of your business, from menu creation to ice cream marketing strategies.

It is important that you assess the competition in your chosen location. Who are your local competitors, and what are they offering? Identify gaps or opportunities where your ice cream business can stand out.

You can conduct surveys or focus groups to gather direct feedback from potential customers. Ask about their preferences, dietary restrictions, and expectations from an ice cream shop. 

Once you know your target market, you can go ahead to the next step.

• Create a Business Plan

You have your market research and enough information about your target market, it’s time to write your eCommerce business plan . This essential document will encapsulate your vision, strategies, and financial projections, guiding your ice cream business toward its sweet destination.

The first step in creating a business plan is to clearly articulate your vision and mission. What is your “why”? 

Your "why" is the driving force behind your ice cream venture. Why are you passionate about creating frozen delights? What sets your ice cream business apart in the crowded desert landscape?

Imagine your mission as the scoop of ice cream at the heart of your business cone, representing the essence of what you aim to achieve. It could be about spreading joy, serving the community, or redefining the ice cream experience.

Your business plan should have the following elements:

• Executive summary
• Business description
• Market analysis
• Product or service description
• Marketing and sales strategies
• Competitive analysis
• Management and organizational structure
• Financial projections
• Funding requirements
• Register Your Business

Registering your ice cream business is important. 

Obtaining the necessary food safety permits and wholesale licenses is another critical aspect of registration. These permits can include a general business license, health department permits (if you're serving food), and any specific licenses related to selling ice cream or operating a food establishment.

• Find Wholesale Food Distributors

One sure way to fail in any food business is to partner with unreliable wholesale businesses . From not getting your wholesale restaurant supplies and ice cream supplies on time to losing loyal customers and patrons, the consequences can be detrimental to your business.

Finding a reliable wholesale ice cream distributor will ensure that you get a consistent and steady supply of wholesale ice cream supplies. To begin, look for wholesale distributors that specialize in supplying bulk ice cream supplies, depending on the type of ice cream business you want to launch.

Make sure you review the distributor’s history and read up on them. Check their product offerings, delivery timeline, wholesale vs retail prices , wholesale food packaging materials, and minimum order quantities ( MOQ ).

Don't underestimate the importance of contingency plans. Even the most reliable distributors may encounter occasional challenges. Having backup suppliers or alternative solutions in place can help you mitigate disruptions to your business.

• Promote Your Ice Cream Business

Finally, once you’ve put everything together, it’s time to launch and promote your ice cream business. If you have a brick-and-mortar store, then you can host a grand opening event. This will allow potential customers to get a taste of your offerings, drop feedback about your decor and setup, and spread the word about your business.

There are several eCommerce marketing campaigns you can launch, from social media marketing and eCommerce email marketing to eCommerce content marketing and paid advertising. 

However, it is important to consider eCommerce personalization . Every customer wants to be treated in a unique way and personalization offers you the opportunity to make this happen.

Don’t forget to run seasonal promotions and other customer retention campaigns. One thing with marketing to take note of is that marketing is not static. It is important to continue to experiment with new strategies and optimize old ones.

Frequently Asked Questions About How to Start an Ice Cream Business

Starting an ice cream business is relatively simple. As long as you’re selling a quality product and have enough customers, you should have a profitable business.

Let’s answer a few questions about starting an ice cream business.

What are the Raw Materials For Ice Cream?

The raw materials for ice cream are:

• Milk or cream
• Stabilizers
• Emulsifiers
• Flavorings (vanilla extract, cocoa powder, or fruit puree)
• Inclusions (chocolate chips, wholesale nut butters , cookie dough)

How to be an Ice Cream Distributor?

To become an ice cream distributor, you typically need to establish partnerships with ice cream manufacturers or suppliers . You'll need the necessary licenses and permits, warehouse storage facilities, transportation, and a solid wholesale food distribution network.

What Equipment Do You Need to Make Ice Cream?

The equipment needed to make ice cream include:

• Ice cream machines
• Pasteurizers
• Storage tanks
• Refrigeration units
• Flavor dispensers

What is the Cost of Goods Sold For an Ice Cream Shop?

The cost of goods sold (COGS) for an ice cream shop includes expenses related to ingredients (milk, cream, flavorings, inclusions, sugar), eCommerce packaging materials (cups, cones, lids), and any direct labor costs associated with production. COGS is a crucial sales metric for calculating profitability and managing costs in the ice cream business.