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ASIA , HOTEL REVIEWS , MALAYSIA , TRAVEL · January 22, 2020 Last Updated on July 26, 2024

TEA, STRAWBERRIES AND STEAMBOATS AT THE CAMERON HIGHLANDS RESORT

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The Cameron Highlands is an easy 3 hour bus journey from Kuala Lumpur. Known for its beautiful rolling hills, cooler temperatures, and wonderful tea plantations, the Cameron Highlands is a wonderful change of pace from Kuala Lumpur.

When I started researching hotels to stay at during my trip, I quickly realised that the Cameron Highlands Resort was easily the best hotel option. I’m excited to share some of the things that made my stay at the Cameron Highlands Resort so memorable!

The Cameron Highlands Resort is steeped in history and fully embraces the feel of the Cameron Highlands. Built as an extension from a 1930’s cottage, the resort has a very unique colonial feel, with some of the architecture dating all the way back to 1070!

The hotel feels like you are in a very luxurious yet welcoming colonial home, complete with a shared fireplace (where you can enjoy a fire lighting ceremony if it is a special occasion), wood flooring, and beautiful white shutters.

Each of the Resort’s 56 rooms and suites perfectly captures the colonial yet comfortable feel shown in the lobby.

I stayed in a Deluxe room, which is perfect for a couple with its king sized four-poster bed, spacious seating area, and private balcony overlooking the neighbouring golf course (note all rooms have a balcony).

I was so content to make a cup of tea, which was provided in the room, and sit on the balcony reading my book. It was truly an escape from the hustle and bustle of Kuala Lumpur , and was such a relaxing experience to simply breathe in the cool mountain air while looking at the rolling hills in the distance.

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Cameron Highlands Activities

If you want a more active experience, the Cameron Highlands Resort has you covered as well. They can help organise all sorts of tours and fun things to do around the Cameron Highlands .

Jim Thompson Mystery Trail

The Resort organises complimentary walking trail tours, where an experienced resident naturalist explains all about the plants, animals, and extensive history of the area. I did the “ Jim Thompson Mystery Trail ” on my first morning, which was a leisurely 45 minute beginner hike through the jungle with our amazing guide Madi.

During our walk Madi made sure to point out several interesting facts, including background information on Jim Thompson who the walk was named after.

Boh Tea Plantation

The next day we were treated to a half day tour with Madi. This tour explored farther from the hotel and included a visit to the Boh tea plantation .

The tea plantation is absolutely massive and includes a look into how the tea is made, from growing, to refining, to drinking. There is a great little restaurant on a balcony overlooking the tea fields, and Madi expertly showed us some of the lesser known vantage points to take some incredible pictures from!

Strawberry Farm and Temples

The rest of our day included a visit to a strawberry farm, where we were given a pair of scissors and a basket to go and pick our own strawberries. These were some of the best tasting strawberries I’ve ever had, straight from the vine!

Finally, we also visited Sam Poh Temple, which is the oldest Buddhist temple in the area. Madi was providing funny stories throughout the entire tour, making the day even more enjoyable!

And if that doesn’t fill your time in the highlands read my post 12 Things To Do In The Cameron Highlands .

The Spa At The Cameron Highlands Resort

After a long day of sightseeing, one of my favourite things to do is relax in the spa. As you would expect from a luxury hotel, the Spa Village at the Cameron Highlands Resort was one of a kind!

I was treated to a “Fresh Strawberry Escapade” experience in their Spa Village, which was truly one of the most unique spa treatments I’ve ever had.

Strawberries are extremely important in the Cameron Highlands, with countless strawberry farms and products, so this “Escapade” involved a tea and strawberry bath, a 1 hour massage, and strawberry scrub wrap which soothes inflammation and softens the skin.

Seriously, if you have never had a relaxing massage and then been covered in strawberries you need to experience it at least once in your life!

The Spa Village offers a wide range of other treatments as well. From traditional massages, to rose petal facials, to other amazing experiences offered only at the Cameron Highlands Resort (like a Chrysanthemum & Avocado Escape or a “Cameron’s Mint” treatment), the Spa Village is the perfect way to relax after a long day with plenty of indoor and outdoor seating areas to chill out.

The Cameron Highlands Resort has a good number of in-house  dining options , each with its own character matching its unique location.

I started my day each morning with breakfast at the traditional Dining Room restaurant, which offered a combination of made to order dishes and a self-served buffet. The dining room overlooked the neighbouring golf course and mountains in the distance, and was the perfect setting to plan out my day.

I also had dinner one night in the Dining Room, which transforms into a smart casual restaurant with an excellent selection of colonial, western, and local foods.

Each day the culinary team would go out and get the freshest ingredients, and this attention to detail really pays off because the food was all excellent. Be sure to save room for dessert, because there were some delicious choices, and as we all know calories don’t count on vacation!

Afternoon Tea

Afternoon tea is another important part of the Cameron Highlands, and the Cameron Highlands Resort organised a perfect one in their Jim Thompson Tea Room. The beautifully furnished Tea Room offers a place to sit and relax while enjoying a wide range of pastries, sandwiches, and strawberries with your cup of tea.

This experience reminded me of being back in England, and I really felt miles away from the heat and craziness of the city. A delicious lunch is also served daily in the same Tea Room, which is a perfect spot to kick back and relax while having some traditional dishes.

Steamboat Dinner

Finally, no Cameron Highlands trip is complete without a proper “Steamboat” dinner experience. Luckily you will not have to venture far to find the best Steamboat in the Cameron Highlands, because the Resort has one in their very own “Gonbei” restaurant.

For the unacquainted, a Steamboat dinner involves a pot of boiling soup with different flavors, where you cook your meat and vegetables yourself tableside.

Situated near the guest rooms in the back of the hotel, Gonbei is a half outdoor seating area which lets you fully appreciate the cool night air while eating your meal.

The manager of the restaurant was exceptionally nice, making recommendations on the best combinations of food and explaining how the process worked, from picking our boiling base to adding the right amount of meat and vegetables.

It’s difficult for me to pick my best meal at the Cameron Highlands Resort , but I would have to lean towards Gonbei because the food was not only incredible, but the entire experience was so much fun and memorable!

The Cameron Highlands Resort is the premier resort in the Cameron Highlands, and after my stay, it is easy to see why they have earned their stellar reputation. The setting and amenities are beautiful, the food is outstanding, the activities very well organised, and the customer service is always fast and friendly.

Next time you find yourself in Malaysia, make sure to take a trip to the Cameron Highlands and experience the Cameron Highlands Resort firsthand!

I hope that this article has inspired you to visit the Cameron Highlands and stay at the Cameron Highlands Resort. If you have any questions or comments please share in the comments below.

Read More About Malaysia

• 12 Things To Do In The Cameron Highlands, Malaysia
• City Guide: Kuala Lumpur, Malaysia
• City Guide: The Best Of Penang, Malaysia
• 5 Places You Must Visit In Malaysia

Book Your Stay

• Find the best price for  The Cameron Highlands Resort

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I was welcomed as a guest at the Cameron Highlands Resort. As always all opinions are my own and reflect my genuine opinion of my stay at the resort. Please see my Disclosures for more information.   

You’ll Also Love

Vanessa Rivers says

January 23, 2017 at 3:41 am

Another great post! This place loos like a must visit!

Becky van Dijk says

January 23, 2017 at 8:19 pm

Thanks Vanessa! The hotel was absolutely beautiful, and best part was I got to have a traditional afternoon tea and eat strawberries and cream every day!

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Home Essay Samples World Kuala Lumpur

A Memorable Holiday Trip to Kuala Lumpur

Table of contents, embracing the skyline, delving into history and culture, a culinary odyssey, the melting pot of cultures, urban oasis and nature escapes, shopping and souvenirs.

• Chua, B. H. (2017). Cities in Motion: Urban Life and Cosmopolitanism in Southeast Asia, 1920–1940. Cambridge University Press.
• Abdul Rahim, A. (2008). Malaysians’ perceptions of quality in urban public spaces: The case of the Klang Valley. Habitat International, 32(4), 493-505. doi:10.1016/j.habitatint.2008.02.002
• Richards, R. (2019). A History of Malaysia. Macmillan International Higher Education.
• Sebastian, A. S., Gan, T. L., & Rasiah, R. (2013). Food security and the urban poor: A case study of Kuala Lumpur. World Development, 52, 89-97. doi:10.1016/j.worlddev.2013.04.006
• Yusoff, I., & Ismail, R. (2015). Historical evolution and future trend of street food in Malaysia. Procedia-Social and Behavioral Sciences, 195, 1524-1531. doi:10.1016/j.sbspro.2015.06.342

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The Banjaran Hot Springs Resort Ipoh, Malaysia

No matter how many times I travel and no matter how many hotels I stay in, there can only ever be one place that is my favourite. People always ask me ‘where is the most amazing place you’ve ever stayed?’ For a while, the answer has been the same, until last month when I got to visit Malaysia on a blogger press trip with Malaysia Airlines. It was on this trip that I got to stay at the outstanding Banjaran Hot Springs Resort in Ipoh , which now takes The Travelista’s No.1 spot. Here’s why…

The Natural Beauty

The main thing that puts this place in a league of it’s own is it’s location. The resort is situated in-land within a sheltered 17 acre valley and is surrounded by 360 degrees of mountainous jungle landscape. The rugged limestone cliff faces that surround the valley are an amazing 260 million years old and make for a dramatic backdrop. Within the valley lies the most mind-blowing natural hot springs. Along with caves, waterfalls and jungle, I’ve never seen so many independent elements of natural beauty in one place.

The hot springs have been around for hundreds of years and historically locals use to come to boil their eggs in the water. The temperature naturally reaches boiling point and atmospheric steam bounces off the water, giving the whole resort a magically mysterious atmosphere day and night.  

The view of the valley taken from the top of the steam cave

The Wellbeing

The hot springs are known for their wellbeing properties and the whole resort is based around health, wellness and relaxation. Whilst the springs themselves are too hot to sit in, jaccuzis sit at the edge of the water which emit spring water and can be temperature controlled. Surrounding the springs are different caves filled with natural steam, perfect for detoxing and sweating out all those toxins.

Wander a little further away from the centre of the resort and you’ll find a dramatically free-flowing waterfall (the kind you could imagine the Herbal Essences girl standing under). Behind the waterfall lies a huge cave, where yoga classes are held. During my trip I attended one of the classes. Whilst it was quite hot in the cave, it had an incredible energy and was completely silent. Perfect for zoning out during the yoga sequences.

Everything else aside, the suites alone are enough to make you fall in love with The Banjaran. There are only 25 suites in the whole resort, each one housed within it’s own walls with a private pool, sun loungers and outdoor lounge. Round the back of the pool also lies a huge Jacuzzi that fills with warm water from the natural springs and a freestanding rain shower. It’s the kind of thing that dreams are made of.

The bungalow suites are extremely spacious and define luxury of the highest standard. The al-fresco design of the suites ensure you spend the majority of your time outdoors, whilst enjoying total privacy. Little extras such as facial mist and mouth spray next to the his and hers sinks make are examples of the thoughtful gestures and even the shampoo and conditioner comes in beautiful ceramic pots.

The Exclusivity  

With just 25 suites in total, there can only ever be a maximum of 50 guests in the resort at any one time. This makes it feel extremely exclusive and during my stay I rarely passed other guests. Everyone keeps themselves to themselves and it often felt we were the only group in the resort. The high level of service becomes apparent as soon as you soon as you step into the beautifully designed reception area. The staff could not be more helpful or attentive and all radiate a sense of calm and tranquility that the whole resort stands for.

Naturally, the spa is a huge element of the Banjaran and I would say that it is the resort’s third biggest selling point after the landscape and the amazing suites. During my stay I was lucky enough to experience the spa’s signature massage ritual which was a full body massage lasting a generous 90 minutes.

Before my treatment I was shown the way to my own private massage hut and made to feel totally welcome and at ease by my masseuse. She started with a relaxing foot scrub with warm water followed by a head, neck and shoulder massage. This totally knocked me out ready for the full-body massage which featured traditional Malay massage techniques and essential oils. Surrounded by Malaysian jungle and with local music playing, the massage was an out-of-this-world experience. You can imagine my devastation when it ended!

The centre of the spa with private treatment huts

The resort is ran by a charming Swiss couple called Lucia and Felix Eppisser. Lucia is the General Manager and Felix is the Head Chef. Felix works hard to make sure the food served at the Banjaran is a fusion of high quality Eurpoean food and traditional Malaysian cuisine. He works with local Malaysian chefs to blend their knowledge and come up with unique menus.

As well as the main restaurant, dinner at Jeffs’s cellar is an absolute must. Jeff’s cellar is a restaurant, bar and wine cellar located deep within a spacious cave. Walking in genuinely feels like you’ve stepped into a set for Pirates of The Caribbean and the cave is good enough to be a huge visitor attraction in it’s own right. Here we enjoyed a decadent 3-course meal of European fine dining and an outstanding selection of wines straight from the cellar.

The private dining table set for dinner at Jeff’s Cellar

The Verdict

The Banjaran Hot Springs Resort is a place to come and totally switch off for the world. Whilst Wi-FI is readily available, it’s the kind of place you’d come for a few days to truly get back to basics. The Banjaran is every inch a luxury 5 star resort, but there is no pressure to look smart or act flashy. I spent my days fresh faced, make up free and in flip flops, which was totally acceptable and so refreshing.

Being based in Ipoh, it’s certainly not the easiest place in Malaysia to reach from the UK and has a primary market of local South East Asains. However, if you’re travelling through the area or don’t mind going that extra mile for a hotel experience like absolutely no other, I would wholeheartedly recommend you stay at The Banjaran. It is a magical place that I can confidently say, is like no other place on earth. I would return in a heart beat.

Perfect for…  Couples, Honeymooners, Mini-Breakers. Those looking for the ultimate escape from reality that allows you to switch off in luxurious rural beauty.

The waterfalls and 260 million year old limestone cliffs

 What did you think of my review of The Banjaran Hot Springs Resort? Are you thinking of visiting this resort or have you been before? If you have any more questions about my experience of the resort or if you simply enjoyed this post, please leave me a comment in the box below! 

This hotel stay was provided complimentary as part of my blogger press trip to Malaysia with  Malaysia Airlines ,  The Danna Hotel Langkawi  and The Banjaran Hotel Ipoh.

Jessica Ruth Gibson

Jessica Ruth Gibson is the Founder and Editor of Travelista and an award-winning travel content creator of 10 years. She lives in York, UK with her son and has travelled to over 50 countries; her favourites being Italy, Canada and Vietnam.

11 Comments

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thetravelistablog

So glad you’re staying at the Banjaran Kelly! You are in for SUCH an amazing time. I can’t describe how magical it is. Your trip sounds FAB xxx

Amazing view, very silent and looks beatifull.. Hope go there.

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Stop. It. Looks divine! 🙂

Thanks Rebecca, it was too good not to share 🙂

aroundtheworldin80pairsofshoes

What a perfect location Jess and it looks like the hotel just merges quite peacefully into it’s surroundings. I’d prefer to spend a few extra hours travelling to stay in a stunning resort like this any day. Looking extremely hot in your togs pretty lady! xx

Anna Roberts

I think this is my favourite place that you’ve been to so far! Looks amazing & I almost feel relaxed just by reading your experience x

This looks amazing!! Also, I love your swimsuit. super cute.

All I can say is…WOW!! This looks so stunning in every single way. Might just try and persuade Alex to take me here on a second honeymoon (we’re allowed those right?!). The restaurant in the underground caves especially looks fantastic – just the sort of unique place I would love to try. Bet you had a fab stay here 🙂

This place looks really incredible! And your photo in swimsuit as well 🙂 I have never been to Malaysia, but this post made me think about it:)

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How to Write Compelling Hotel Reviews

• 12/23/2023 12/19/2023

In an age where nearly every decision is influenced by online feedback, understanding how to write hotel reviews becomes an art form crucial for savvy travelers like you. Your crafted narratives illuminate the path for others searching for genuine hospitality experiences. If you’re keen on writing hotel reviews that stand out , it’s all about blending factual details with your unique perspective, striking a fine balance that resonates with the collective.

When penning your thoughts, remember, the devil isn’t always in the details. Yes, your recount should be rich and informative, but think of your reader – they’re after an overview that packs a punch but doesn’t linger on the trivial. With these hotel review writing tips , you’re about to transform your recollections into a traveler’s treasure map, punctuated with honesty and flair, and perhaps, a star rating to encapsulate your overall experience. Let’s embark on this journey together, where your insights could become the beacon for another’s travel dreams.

The Art of Writing Hotel Reviews: Starting Points and Style

Embarking on the journey of writing reviews for hotels can be both an exciting and a meticulous task. Your reviews not only influence the decisions of potential guests but also reflect your personal experiences and insights. To begin with, prioritize clarity over verbosity; the effectiveness of your review hinges on how well you can convey your experience in a straightforward manner. Here are some steps to writing great hotel reviews :

• Start with the Basics: Include essential details such as the name of the hotel, location, and the type of room you stayed in.
• Highlight Unique Features: Did the hotel offer a panoramic view of the city, or was it the serene location that stood out? Mention unique attractions or amenities that could be a deciding factor for other travelers.
• Amenities Analysis: Rather than listing all amenities, focus on those that improved or detracted from your stay, and describe why.
• Personal Experiences: Share anecdotes or specific instances that showcase the hotel’s atmosphere and service quality.
• Constructive Criticism: If certain aspects were dissatisfying, explain why, but do so respectfully, offering potential solutions or alternatives.

Utilize tools like the RatePunk browser extension to see a visual representation of the amenities frequently mentioned in reviews. Such tools can assist you in identifying what to highlight based on the collective experience of many guests.

Remember, the most impactful reviews strike a balance between the positive and negative aspects, if any. Emphasizing this balance lends credibility to your account and helps prospective guests form a well-rounded impression. Consider employing a star rating system to encapsulate your overall sentiment towards the hotel; this often facilitates quick comprehension from readers skimming through numerous reviews.

Your style of writing should be engaging yet informative, personable yet professional. Endeavor to guide your readers through your experience just as you navigated the corridors of the hotel. Through thoughtful reflection and articulate expression, your reviews will not only serve as invaluable guides but also as narratives that stand the test of time and preference.

Essential Elements to Include in Your Hotel Review

When you’re writing compelling hotel reviews , your goal is to inform potential guests about what truly sets the place apart, not just enumerate the amenities. Here are some tips for writing effective hotel reviews that provide essential insights:

• Describe the Amenities: Rather than listing what the hotel offers, explain how these features enhanced your stay. Did the in-room espresso machine delight you with a perfect morning brew? Share such details to paint a vivid picture.
• Focusing on Staff and Service: Recall moments when the hospitality team went above and beyond. Their attentiveness can turn a good stay into a great one, and your review should reflect this.
• Dining Experiences: Offer your take on the dining options available. Was the complimentary breakfast one of the highlights of your stay? Elaborate on what made the dining experiences unique or memorable.
• Value for Money: Discuss whether the overall experience aligned with the price. After all, your insight on the hotel’s value can significantly influence booking decisions.

A well-thought-out review impacts prospective visitors’ choices significantly. Keep in mind to include personal anecdotes that demonstrate the hotel’s unique charm and address these critical points:

By including these core components, peppered with your personal touch, you shift from merely writing a hotel review to crafting an experience that readers can almost feel for themselves, making your review not only effective but also truly compelling.

Navigating the Dos and Don’ts of Review Etiquette

When it comes to sharing your hotel experiences online, a keen sense of etiquette can elevate your review from helpful to essential. Your hotel review writing tips should always include a blend of diplomacy and honesty. Avoid any language that could be seen as inflammatory; instead, focus on providing a respectful and transparent account of your stay.

Adopt a rich palette of descriptive adjectives to paint a vivid picture of both the joys and disappointments of your accommodation. Your hotel review writing guidelines should encourage the use of narrative flourishes and informal language that engages the reader as though they were listening to a story from a friend.

Remember to compare what was promised with what was delivered; such comparative remarks critically assess the gap between expectation and reality.

In the spirit of offering a clear and balanced perspective, consider this table of potential points to address in your review:

As you navigate the dos and don’ts of hotel review writing , remember that your words have weight. Crafting a review that is both truthful and thoughtful not only informs potential guests but also provides hotels with valuable feedback that can shape the future of their services.

Writing Hotel Reviews: Crafting a Balanced Narrative

When setting about how to write a hotel review , your narrative should reflect a balanced perspective that captures the essence of your stay. It’s not just about listing the amenities; it’s about sharing an authentic experience that could help guide future guests. Whether you soaked in the nuances of exceptional service or encountered areas in need of improvement, sharing a review with a fair and comprehensive tone is key for other travelers.

It’s easy to get swept away by particularly outstanding or disappointing elements of your stay, but remember, your review can be a valuable resource. Think of it as a mosaic; you’re piecing together aspects of your visit to present an accurate portrayal of the hotel.

Begin with highlighting the positives — those memorable moments that made your visit special. Was it the personalized attention from staff, the culinary delights at the in-house restaurant, or the serene view from your room’s balcony? Then, transition to aspects that may need attention. Perhaps it was a delayed room service or a technical glitch with the Wi-Fi. Here’s how you could structure this balance:

• Positive Experiences: Summarize key highlights with descriptive language.
• Areas for Improvement: Offer constructive feedback on what could be better.
• Your Overall Impression: Weigh the good against the not-so-good to give a final, balanced assessment.

Your aim as a reviewer is not just to inform but also to engage the reader with candid insights that resonate with their own expectations of a hotel stay.

Consider the following table to organize your thoughts and offer clear, unbiased observations for each distinct element of your stay:

By thoughtfully addressing both the positive and negative aspects, you can yield a review that not only reflects the full spectrum of your experience but also encourages the hotel to celebrate its strengths and improve any weaknesses. Remember to be fair, thorough, and, above all, genuine in your writing to create a hotel review that truly matters.

Tips for Translating Your Experience into an Engaging Review

As a traveler keen on sharing insights, you’re in a prime position to offer valuable advice through your hotel review. Remember, the most engaging hotel reviews are those that resonate with real experiences and offer actionable tips. Below, find specific strategies to help you master how to write a hotel review that truly captivates and informs.

• Pinpoint Unique Characteristics: Offer details on features that are distinctive to the hotel — aspects that make it a true standout.
• Focus on Staff Interactions: Your interactions with the hotel staff can be pivotal to your stay. Highlighting exceptional service adds a personal touch to your review.
• Provide Practical Tips: Give advice that could aid future guests in their decision-making, from room selection to finding nearby attractions.
• Document with Photos: Including photographs in your review is not just appealing visually but serves as proof of your experience. Centre your images to complement your narrative.

Below is a table that details key points to include in your hotel review, geared toward giving potential guests a clear, accurate picture of what they might expect.

Hotel review writing tips often suggest sharing your story; doing so can transform a standard review into a memorable narrative for future travelers. Lean on authenticity, as it’s the key to a review that both engages readers and genuinely helps them.

As we wrap up our discussion on writing hotel reviews that stand out , it’s vital to remember that a review serves as a highlight reel of your entire stay. It’s where critical evaluation and personal storytelling intersect to offer a true-to-life account of your experience. In this summation of your visit, weigh the significance of each aspect, from the comfort of the beds to the warmth of the welcome, and remember that often, it’s the cumulative effect of these details that informs a traveler’s choice.

Your keen observations have the power to illuminate the nuances of hospitality—a sincere smile from a bellhop, the unexpected comfort of a lobby chair, or the invigorating cheer of a morning espresso. These tangible snippets bring your experience to life and provide invaluable context for others. Reflect on whether the essence of the hotel aligns with its portrayal and if its offerings fundamentally meet, or indeed surpass, expectations. This consideration is crucial in deciding whether this hotel merits a future visit or a heartfelt recommendation.

In closing, your hotel review is more than a piece of content; it’s a guiding light for future guests navigating the myriad of lodging options. Let your narrative capture both the essence and the edges of your stay, for in doing so, you empower readers with the clarity to choose with confidence. Bear in mind that while no stay is utterly flawless, the beauty often lies within those imperfections, transforming a hotel from just a place to rest to a story worth sharing.

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