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How to check data balance in etisalat business plan

As businesses increasingly rely on digital connectivity, managing your data becomes ever more critical. For those utilizing Etisalat’s services, understanding how to check your data balance is key to preventing overages and ensuring your operation runs smoothly. If you ever find yourself pondering “”how to check balance in Etisalat business plan,”” this comprehensive guide is specially crafted for you. We’ll explore various methods to monitor your data usage under the Etisalat business plan effectively, from using the mobile app to accessing customer support, ensuring you always stay on top of your data needs.

Understanding Your Etisalat Business Plan

Etisalat stands as a leading telecom operator in the Middle East, offering a range of business plans designed to cater to the diverse needs of companies both large and small. These plans often include generous data allowances tailored to business activities such as emails, cloud services, and various forms of communication.

Benefits of Etisalat Business Plans:

• Tailored Packages: Etisalat provides customized data plans that match the specific needs of businesses, ensuring you pay only for what you require.
• Flexibility: With the option to adjust your plan monthly, you can scale up or down based on your current business demands.

To capitalize on these benefits fully, you might consider “”how to activate balance transfer service in Etisalat,”” which can be an effective way to manage company expenses by redistributing data where it’s needed most.

However, to make the most of these plans, one must be conversant with the typical data-related terms:

• Data Allowance: The amount of data you can use each month.
• Overage Charges: Fees incurred when you exceed your allotted data.
• Rollover Data: Unused data that carries over to the next billing period, if applicable.

Methods to Check Your Data Balance

It’s essential for businesses to keep close tabs on their data consumption to avoid unnecessary expenditures or service disruptions. Etisalat offers several methods for this purpose:

For those wondering “”how to check my data balance on Etisalat postpaid,”” the process is straightforward:

• Using Etisalat’s Official Website: Navigate to their website and log in to your business account to view your data usage dashboard.
• Checking Balance through the Etisalat Mobile App: A convenient way to monitor data on-the-go through a dedicated app.
• USSD Codes for Quick Balance Inquiry: A quick dial of a USSD code from your mobile device can provide instant data balance information.
• SMS-based Inquiries: Sending a short message to a specific number can elicit an immediate reply with your remaining data.
• Customer Care Assistance: Reaching out to customer support can not only provide balance details but also address any related concerns.
• Using the Online Chat Support: For immediate online assistance, chat with a representative through Etisalat’s website or app.

Step-by-Step Guide to Check Data Balance

Whether you are in front of a computer or using a smartphone, checking your Etisalat business plan’s data balance is a process you can carry out with ease.

If you need to know “”how to check my balance in Etisalat”” when on your desktop, here is a simple guide:

• Go to the Etisalat official website.
• Log in with your business account credentials.
• Access the dashboard to view your data balance overview.

For mobile users pondering “”how can check Etisalat data balance”” the steps are equally user-friendly:

• Open the Etisalat app.
• Log in using your account details.
• Navigate to ‘My Plan’ or a similar section to find your data usage statistics.

For those using wearable or IoT devices connected to the Etisalat business plan, data usage can often be checked through the related app or by SMS/USSD options, depending on the device’s capabilities.

Etisalat’s Self-Service Options

Sometimes, the autonomy to manage your own services is a breath of fresh air – this is where Etisalat’s self-service shines. Not only does it empower you to check your data balance, but it also provides a host of other functionalities.

What is Etisalat Self-Service?

It is a portal that allows you full control over your telecommunications services. From billing to data management, it’s all at the tip of your fingers.

Features and Benefits of Self-Service:

• Bill Payments: Pay your bills effortlessly online.
• Plan Adjustments: Modify your services without needing to call support.
• Usage Monitoring: Keep an eye on your data, call, and message statistics to avoid overspending.

Monitoring Data Usage Regularly

It’s not enough to check your data balance occasionally; regular monitoring can help preemptively manage your data and prevent unexpected fees. Here are some tips to ensure you stay within limits:

• Set reminders to check data balance at regular intervals.
• Review usage trends to plan for busy periods.

Third-party apps can sometimes provide more detailed insights and real-time data monitoring. By being proactive, you can avoid the shock of a sudden spike in data consumption that could lead to expensive overage charges.

Understanding Your Data Usage Pattern

Recognizing your company’s data usage patterns is crucial for efficient data management. This means diving into your historical data usage to spot trends.

Analyzing Past Data Consumption:

Looking back at your historical data allows you to anticipate future needs based on past trends. For instance, if you know that your usage spikes at the end of the financial quarter, you can plan accordingly.

Identifying High Usage Trends:

Perhaps video conferencing is the culprit behind your surging data usage, or maybe it’s the hefty emails loaded with attachments. Whatever the case, pinpointing these trends helps you take corrective action, like compressing files before sending or optimizing video call settings.

Managing Your Data Effectively

Wise data management not only prevents additional charges but also ensures that your business operations are seamless. Here’s how you can optimize your data usage:

How to Optimize Data Usage:

• Utilize data compression tools.
• Cache frequently accessed information to reduce downloads.
• Set data usage alerts to warn you as you approach your limit.

If you find your business regularly hitting the data cap, it might be time to consider strategies for dealing with data shortages until the next billing cycle or exploring plan upgrades.

By implementing these strategies, you can not only manage your current data plan more effectively but also assess whether your business might benefit from a larger plan that accommodates higher data usage.

Upgrading Your Etisalat Business Plan

Sometimes, consistent monitoring isn’t enough if you find your business is growing and your data needs evolve with it. Upgrading your Etisalat business plan may be the necessary next step to accommodate this development, and understanding when and how to do this is crucial.

When to Consider an Upgrade:

• If you’re regularly exceeding your data allowance.
• When your business expands and you have an increased number of employees relying on your data plan.

The insight you have gained from monitoring your usage patterns can be invaluable in making this decision. Increased data requirements should not stall your business operations or lead to continuous overage charges.

The Upgrade Process:

• Review your current Etisalat business plan and compare it with available upgrades.
• Contact Etisalat customer service or access your account online to request the upgrade.

An upgraded plan should reflect your current needs and include a buffer to manage future growth, thus ensuring your business does not face data-related interruptions in operations.

Resolving Issues with Data Balance Checking

Even with all these methods and tips, you might encounter issues checking your data balance or have concerns about your data usage.

Common Problems and Solutions:

Temporary service outages can prevent access to balance information – in such cases, waiting it out or checking back later usually resolves the issue. Incorrect login details can hinder access to your online account – resetting passwords or troubleshooting with customer support can get you back on track.

Contacting Support for Unresolved Issues:

If the suggestions above don’t resolve your issue, Etisalat’s customer support is there to help. They can provide a detailed breakdown of your data usage and help troubleshoot any persistent problems with accessing your data balance information.

In a nutshell

Managing your data is managing your business. Understanding your Etisalat business plan, knowing “”how to check my balance in Etisalat,”” and using the various tools and services provided, are key to successful business operations. By taking advantage of the methods outlined to check and manage your data usage, you can ensure that your business communications and activities continue without disruption. Stay proactive in your data management strategy, and you’ll sidestep unnecessary complications, thus enabling your business to thrive in a digital-led market.

• What is the fastest way to check my Etisalat business plan data balance?
• Can I set up automatic alerts for my Etisalat data balance?
• Is there a fee for checking my data balance on Etisalat?
• What should I do if my data balance isn’t updating correctly?
• How do I know if it’s time to upgrade my Etisalat business plan?

Keep your eyes on the goal: Execute your business plan

09 Apr 2022

In business, words without execution is useless. Any goals or plans must be accompanied with realistic strategies and actions. For without them, they will remain empty words better reserve for literature.

Business leaders say planning a strategy is 25 percent of the task. The rest is execution. And, so it goes without saying that, if not properly carried out, a plan, no matter how great and exciting it may sound, will not make things work.

This is not to say, however, that we need to reinvent the wheel – rather, we need to keep it rolling to get the business going. In this context, the thing keeping the wheel going is the business plan.

Here are the keywords: 

Some confuse a business plan with a goal, which actually are intertwined, experts say. The business plan sets the direction; the goal identifies the targets to be met at every step of the way. This inter-relationship does away with the old practice of creating a plan and expecting things to happen on their own. Goals make for a well-defined and structured assignment of tasks for each team member and as well identifies areas that may have been overlooked in the process of brainstorming.

Priorities and support measures

It is important that entrepreneurs know where their priorities are. Equally essential is keeping these priorities attainable and by this, the experts mean steering clear from setting too many so as not to strain resources – human and logistical. Lastly, priorities need support measures to make it happen.

An example would be expanding sales and marketing operations at a particular area based on research results. That being a priority would need logistical and manpower support. In tangible terms that could mean setting up a satellite office at the target expansion area, increasing presence both physically and on social media, putting knowledgeable and experienced people on board and rolling out a time-bound marketing plan.

As business gurus say: having too many priorities leaves deprives one of the element of being focused.

Key performance indicators (KPI)

These benchmarks should tell you how far you have been progressing, if at all. KPIs are measurable outputs complimenting each other toward a common goal: the success of the business plan.

It doesn’t end there. KPIs are assessed and evaluated regularly to identify areas that need to be improved and areas that are working well.

This practice ensures that the plan is actually continuously being harnessed and developed based on KPI assessment results, which identify what component of the overall plan is hamstringing the project, and thus needs adjusting or improving.

Communication

The importance of regular communication is immense. In this age of global digitalization and connectivity, it is impossible to fail in conducting regular communication with the employees and key people in the loop.

Communications ensures everyone in the team doing his role as regards the plan is on the same page – everybody is moving along; nobody is left behind. It synthesizes results and make possible a quick reaction in cases where a particular component of the business plan is hampered or even fails.

So, in real time context, this could go in the form of daily “morning alignments” in chat groups specifically set for the people involved in the business plan where every reports progress and follow-ups for the day. This provides for a certain level of measurability in gauging whether the plan is getting along and in what stage.

As things progress, those in the executive committee should hold monthly or quarterly meetings for evaluation purposes to identify problem areas and to brainstorm on whether the execution of the business plan needs to take a slightly different path. In other words, data accumulated from the daily alignment meetings would play a key role in setting forth whether the overall business plan is on the right track.

It’s a discussion on the plan’s strength and weaknesses as well as the opportunities that present themselves and threats that could bring the entire project down – SWOT.

Going back to the marketing expansion plan, this executive meetings should be able to identify what is going well; what is not turning out as expected; what are areas that can be favorable or speed up consummation of the business plan; and the threats – disgruntled staff, perhaps, even security – that could derail the plan.

Key product of regular executive committee evaluations is a one-page summary of the business plan’s progress for the employees. This is important in that it gives them a sense of being part of the whole undertaking and thus keeps them motivated and inspired. Just be conscious not to give out too much detailed information, especially company secrets.

Remember all these key words and you are good to go.  

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Etisalat by e& launches new business post paid plans, 28 apr 2023.

• Stay connected and productive with new Business Postpaid mobile plans • Free daily data for Zoom, Microsoft teams & emails

Abu Dhabi, UAE: etisalat by e& today announced the revamp of its business mobile plans to meet customers' evolving needs in the changing business ecosystem with more data and other benefits than ever before at no additional charge.

Business First Plus and Business Xtreme are plans designed to meet the growing demand for data businesses where customers enjoy increased data allowances, enabling them to stay connected and productive wherever they go. As the hybrid working environment becomes more prevalent, with more employees working outside the office using collaborative work tools, the new plans will add immense value to small businesses, enterprise and government customers.

Esam Mahmoud, Senior Vice President, SMB, etisalat by e& UAE said: “The evolution of business plans is a testament to our commitment to providing our customers with innovative and value driven products and services. At etisalat by e&, we understand that our customers need more data to stay connected and productive in today’s fast-paced world. These plans are designed to provide our customers with the data they need for no additional charge on the most frequently used apps for collaboration like Microsoft Teams, Zoom and emails. With the new plans, customers can enjoy seamless connectivity with non-stop data and stay productive wherever they go.”

Business First Plus comprises high-performing, affordable plans designed specifically for business needs, offering huge data allowances, local, international and CUG minutes, Flexi SMS, and the unique Carryforward feature, which enables customers to carry all unused local and international minutes across three months.

Business Xtreme is a suite of plans designed to give customers more power with unlimited local and international minutes, huge data allowances, roaming data, and flexi SMS, among many other benefits.

etisalat by e&’s existing valued customers will be able to experience these new features on their current plans. They can enjoy the new set of add-ons available with flexible payment options of one, six and 12 months starting as low as AED 15.

For more information on the plans please visit etisalat by e& | Mobile Plans

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Etisalat launches new mobile plans for businesses

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Dubai - Business First Plus and Business Xtreme plans with Easy Prepaid, “carryforward” and many more distinct features tailored to suit all business needs

Published: Sun 20 Dec 2020, 6:02 PM

Updated: Sun 20 Dec 2020, 6:03 PM

A Staff Reporter

Etisalat has announced various Mobile Propositions, a plethora of business postpaid mobile plans meticulously designed to suit the needs of its business customers.

Business mobile plans such as Business First Plus, Business Xtreme, and the Easy Prepaid feature, along with exclusive online mobile plans, address the needs of business customers from the usage behaviour and pricing point perspective, and cater to the convenience of business customers.

Esam Mahmoud, SVP of Small and Medium Business, Etisalat, said: “At Etisalat, it is our constant endeavour to empower businesses by providing our customers with different business mobile plans which fit their particular requirements, allowing them to enjoy best in class services at great value. ‘Etisalat Business Mobile Plans’ reinforce our commitment to deliver value propositions that address our customers’ varying needs, especially amidst the current global phenomenon. With Etisalat being recognised as the fastest mobile network provider globally by Ookla Speedtest in 2020, our business customers are assured of reliability, speed and superior performance.”

Etisalat is offering budget-conscious customers the Business First Plus postpaid plan, starting from Dh110 a month. With a carry-forward feature, business customers are able to roll over unused minutes to the next month and enjoy the benefit of any unused allowance.

Customers in search of a stress-free plan complete with unlimited national and international minutes can select Etisalat’s Business Xtreme. In addition, they can stay constantly connected with yearly extra free bonus allowances, and choose from a selection of international minutes, local minutes, or free data allocations when subscribing to either Business First Plus or Business Xtreme for one year.

‘Easy Prepaid’ is an innovative feature that provides a separate prepaid account on top of an existing postpaid number. Hence, employees can seamlessly switch between their business postpaid account and a personal prepaid account enabling them to make personal calls at their own expense using their existing business mobile plans, and not be limited to their employer’s allocated allowance. For instance, an employee can use a prepaid account – with the same number – when he or she reaches the maximum allowance given by the company. In addition, employees can add on plenty of services like roaming voice minutes, local and international data and SMS.

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Online magazine, the nazran memorial for the ingush and chechen deportation.

This complex in Nazran, Ingushetia was opened in 1998 as a memorial to the Ingush and Chechen victims of Stalin’s brutality:

The circle of pillars and arches ringing the interior of the memorial complex add a dramatic element and at the base of the structure are plaques honoring prominent Ingush – military heroes from different campaigns, scientists and more:

Inside the circle are monuments such as this sculpture which, I suspect, memorializes an epic World War I cavalry charge in which 500 Ingush riders attacked and annihilated a feared German “Iron Division” consisting of thousands of troops armed with heavy artillery:

This particular monument is dedicated to a contingent of heroic Ingush and Chechen fighters that, facing impossible odds and the worst the German military could throw at them, held out at the battle of Brest Fortress in Belarus (which I visited in 2009 and describe in detail here ). The very last survivor/defender at Brest Fortress was an Ingush named Umatgirei Barkhanoyev:

Outside the circle of pillars and arches is a section specifically focused on the brutal deportation of the Chechens and the Ingush in 1944…

Many Ingush and Chechens fought valiantly on behalf of the Soviet Union during World War II and, in fact, in August of 1942, it was the Ingush towns of Ordzhonikidze (now named Vladikavkaz and part of North Ossetia) and Malgobek that fought the German forces to a standstill and blocked the Nazi ambitions to push farther south through the North Caucasus region.

Despite this, in February 1944 while World War II was still raging, the Chechens and Ingush were accused by Stalin of collaborating with the Nazis. Russian Army and NKVD forces were ordered into the region (under the pretext of a military exercise) and over the course of just several days rounded up the entire Ingush and Chechen populations, herding them onto railroad cars intended for cattle. The Chechens and Ingush were deported to the wilds of Kazakhstan, Uzbekistan and Siberia where they were unceremoniously offloaded from the train cars and left to fend for themselves. It is estimated that up to half of the Ingush and Chechens died from disease, starvation and exposure to the cold during the first few years of their exile:

One of the trains that carried the Ingush and Chechens away from their homeland:

A sample of the cattle cars that the Ingush and Chechens were herded onto:

The interior of the cattle car… Conditions inside were not as comfortable as this display might imply:

In 1957, Khrushchev started to allow the Ingush and Chechens to return to their homeland as part of the movement at the time to try and undo some of the worst of Stalin’s excesses:

Ringing the entire memorial complex are these markers for Ingush paramilitary policemen killed in the past few years during the ongoing insurgency in the North Caucasus… Ingushetia is only about twice the size of New York City and so this gives a sense of the stakes:

One of the markers… Somewhere a family grieves:

No monument or memorial in Russia would be complete without military hardware present and the Nazran memorial is no exception. So, the side of the memorial complex opposite the train has a robust selection of modern Russian military equipment. This area seemed to be the most popular among the Ingush schoolchildren you can see playing on the equipment:

Behind the tank, one can see additional markers for the Ingush paramilitary police that were killed as they line this side as well:

The centerpiece of the Nazaran site is this amalgamation of watchtowers one can see below… The watchtower is an important symbol of the North Caucasus and the ruins of watchtowers (most of them were blown up by the military during the decades of Soviet rule) can be seen scattered across the region. Each watchtower is connected to a specific family or clan and individuals can trace their connection to a specific watchtower back over hundreds of years. The watchtowers were not just about defense, but also served as a mark of independence and power as not all clans had watchtowers.

The monument at Nazran – also known as the Nine Towers – is made up of multiple towers as each watchtower represents a significant clan in Ingushetia. As can be seen in this closeup of the watchtowers, the towers are symbolically wrapped in barbed wire and chains representing the injustices delivered upon the Ingush:

The back side of the watchtowers…

The headstones in the foreground of this picture were recovered from buildings and roads across Ingushetia. After they were deported, the Ossetians found the headstones of the Ingush to be a convenient size for construction materials. And so the headstones were ripped out of the cemeteries and put to use.

When the Ingush and Chechens were “rehabilitated” in 1957 and started to return, they were outraged to see the headstones of their relatives being used in this manner. The headstones were reclaimed, but it was impossible to know where they belonged as most cemeteries were destroyed. And so it is not uncommon to see old headstones arranged in patterns such as these outside of villages and, of course, at a monument of this nature:

In the basement of the amalgamated watchtowers, is a small museum dedicated to Ingush culture, the deportation and, interestingly, a room (that can be seen below) dedicated to the short-lived conflict between North Ossetia and Ingushetia in 1992:

As mentioned above, the Ingush and Chechens started to be allowed to return home in 1957. However, following the ethnic cleansing of 1944, much of Ingushetia had been settled by Ossetians, including what is now Vladikavkaz (which had been formally annexed by North Ossetia). Furthermore, the returning Ingush faced considerable hostility from the Ossetians and Russians. Some Ingush were able to buy back the homes and land that had been seized from them thirteen years earlier, but most had to start over with nothing.

When Chechnya declared independence in 1991, the Ingush chose to secede from what had been the Chechen-Ingush Republic and in 1992 joined the newly formed Russian Federation. The Ingush sought to resolve the conflict over their lost territory with North Ossetia peacefully and hoped that the Russians would return the land as a gesture of appreciation for the Ingush loyalty to Russia.

However, it was not to be. Nationalist militias in North Ossetia stirred up another bout of ethnic cleansing against the Ingush through a campaign of organized harassment, kidnapping and rape. The Russians, sharing a common cultural heritage with the Ossetians, sided with the North Ossetians. Thousands of Ingush civilians residing in North Ossetia were taken hostage by combined Russian and Ossetian forces and hundreds more were killed.

One group of hostages, mostly women and children, were held at a school in Beslan (Yes, that Beslan). The hostages were crammed into a gymnasium and deprived of food and water; at least several dozen of them were executed.

By the end of November 1992, more than 600 Ingush civilians had been killed and more than 65,000 Ingush residents of the Prigorodny district in North Ossetia had been expelled.

Pictures from the conflict line the walls of the museum:

The conflict is also known as the “East Prigorodny Conflict” for the North Ossetian district in which much of the ethnic cleansing took place:

Pictures of some of the Ingush people that were killed in the fighting or are still missing:

A map of the territory that was being fought over:

Magazine covers broadcasting news of the war:

Ingush fleeing North Ossetia:

The Prigorodny district in North Ossetia:

This display case features items that were found in burned and looted Ingush homes. It was possible to connect some of the objects to specific owners and these connections are featured below:

A closeup of the display case… These identity papers were found torn and trampled inside a burning home:

On October 18, 2008, a Russian military convoy was ambushed with heavy machine guns and RPGs near the Nazran site. Official Russian reports blamed local Muslim separatists and stated that two soldiers were killed and seven were injured. Reports from Ingush opposition sources suggested that as many as fifty Russian soldiers were killed. As with most things, the truth is probably lurking somewhere in the middle.

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Ax Fighting 59: Hughes vs. Vasquez

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• MMA Bouts: 2

• Date: Saturday 04.01.2017

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Business First Plus .

Non-stop productivity with our business mobile plans

Get 3 months free Careem Plus and Double Data!

Continuous productivity with Business First Plus

Optimize your business communications instantly with uninterrupted connectivity and boosted productivity.

 Plans designed to keep you hyper-connected in today’s digital landscape:

Generous data allowances, local and international minutes, CUG (Call user group) mins, flexi SMS, carryforward features, and more.

Benefit from up to 500MB of free daily data for Zoom, Microsoft Teams, and other pre-approved productivity apps.

Enjoy a 3-month subscription to careem plus when you subscribe to any mobile plan!

• Local & International  

double data offer

Business first plus local 110.

5% VAT Excluded

Subscribe online and get 2x the local data allocation for the first 4 months.

900 Local Minutes

- International Minutes

Data for Productivity: An additional 250MB will be added to your daily data allowances for the exclusive use of pre-approved productivity apps.

Closed User Group (CUG) minutes are intra-company calling minutes allowing subscribers to make and receive calls within their designated group.

The Carryforward Feature enables you to carry over all your monthly base plan's unused minutes, local or international, across 3 months.

110 Flexi SMS

eStore Website Builder

12-Months Contract

BUSINESS FIRST PLUS Local 150

1,100 Local Minutes

Data for Productivity: An additional 500MB will be added to your daily data allowances for the exclusive use of pre-approved productivity apps.

150 Flexi SMS

BUSINESS FIRST PLUS Local 200

Subscribe Online: All new online subscriptions would benefit from doubled local and/or international minutes for the first three months of plan activation. After three months, plan is downgraded to the original plan purchased.

200 Flexi SMS

BUSINESS FIRST PLUS Standard 110

500 Local Minutes

International minutes allowances are applicable to multiple destinations, click here to view the  applicable countries. 

eStore WebsiteBuilder

BUSINESS FIRST PLUS Standard 150

550 Local Minutes

BUSINESS FIRST PLUS Standard 200

Important to know.

Required Documents to Apply for Business First Plus Plan

• Valid Copy Of Trade License 
• Passport Copy With Valid UAE Visa Of Individual, As Authorised By Company
• Emirates ID Copy Of Individual, As Authorised By Company
• Letter Of Authority
• Establishment Card

Contract durations is as per agreed original contract period between the client and Etisalat with two options being available: No Contract and 12-Month Contract.

Billing Frequency : Monthly

All prices shown are excluding of 5% VAT charge.

*Careem Offer:  Careem Plus is available only in Dubai and Abu Dhabi

Note: e& does not provide support for Careem Plus services. For any issues or assistance, we recommend contacting Careem support directly at help.careem.com .

A hassle-free upgrade/migration to any other Business First Plus & Business Xtreme Plans can be done without any exit charges.

International minutes allowances are applicable to multiple destinations. Click here   to view the list of applicable countries.

Flexi SMS covers local & international SMS.

Penalty Free Service:

Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

Out of Plan Charges Within the UAE: These charges will only be applied should you exceed the allocations as per your Mobile Business Plan

Out of Plan Charges Outside of the UAE:

If you’re searching for basic postpaid packages with standard benefits, your search has been successful!

Discover our   Business First Packages

Frequently Asked Questions

How does the Carryforward feature in Business First Plus work?

The key advantage of this plan starting at AED 110 is that you can carryforward its benefits for 3 months. This means, if you have subscribed to this plan on the 1st of Jan, you are authorized to carryforward the plan’s benefits to ensure all of the remainder allowances of the current month are used until the 30th of April. Similarly, this would continue for the next month, 1st of February until 31st May.

Can I downgrade/upgrade between Business First Plus base plans?

If you are upgrading or downgrading within the Business First Plus Flavors, no exit charges would apply if the online offer has not been redeemed. 

In the case that the online offer has been redeemed, you can upgrade/downgrade to plans only after the completion of the promotional period of two months with the contract being reset and exit charges being applied.

Can I subscribe to any other add-on with an existing add-on activated?

Yes, absolutely. Each of the add-ons are independent in nature and users can pick and choose whichever add-ons they require to tailor their plans to suit their requirements.

 What are the exit charges?

Exit charges applicable for device and base plans as per the following:

       (i) Exit from the Base Plan only – 1-month of base plan rental fee.

       (ii) Exit from Base plan with a Device - 1-month base plan rental fee + remainder months of rental for device. 

Can I migrate from Business First Plus to any other Business plans? 

Yes, you can easily migrate from Business First Plus Plan to any other plan that suits your requirements. Exit charges are subject to upgrade or downgrade and, your contract will reset from the date of migration.

What happens if I take a Voice add-on on top of my carryforward voice allowance?

In this case, Carryforward Allowances will be prioritized. 

How can I check my plan’s balance allowances?

You can check your balance allowances by simply dialing *140#

Frequently Asked Questions for Careem Plus Benefit

How will customers get a Careem Plus subscription for first 3 months?

The user receives a link from e& example: (Dear customer, your <Plan Name> on 10/07/2024 includes the first 3 months free of Careem Plus subscription. Click on https://careem.me/44W3olE & use the promo code XXXXXXXX to claim. Thank you for choosing e&.).

User clicks on the link and is redirected to the Careem Plus sign-up page or Careem Plus offers page.

In case the user doesn't have a Careem account, the link will redirect the user to the App Store/Play Store to download the app and create an account.

Then the user will be able to click again, and step 2 will apply.

User can then enter promo code shared by e&.

If promo code is valid, the user will be able to then subscribe to Careem Plus for 90 days free (we still require an AED 1 auth/release)

Which customers and plans are eligible for the free promo?

The eligible plans are Standard ATL offers (Business First Plus and Business Xtreme and online offers.

What if the customer didn’t receive the SMS for the promo code?

The promo code that confirms plan activation is included in the message. Therefore, once the plan is successfully activated and fulfilled, the customer will receive a single message containing both the confirmation and the promo code.

Can he take the promotion benefits if the customer is already a Careem Plus user and is paying for a Careem Plus subscription?

No, such a customer is not eligible for promotions.

If a customer buys multiple new SIMs, can he/she use all the promo codes on one mobile number?

No, only one promo code will be linked to one number.

Which Emirates Careem service is available?

The Careem Plus is available in Dubai and Abu Dhabi.

What will happen if the customer deletes the SMS by mistake?

The customer should contact the call center, where the representative will verify the information in CIM. From CIM, they can review the message sent to the customer, including all the details mentioned below.

If a customer uses one promo code “3 months” and again, the customer moves to another eligible plan and gets a new promo code, can it work?

No, as it is valid for new Careem Plus users only.

If customers use the free version of Careem, can they use the promo code?

It applies to all Careem users who have never tried Careem Plus.

What is the validity of an unused promo code?

The promo code is valid till 31st Dec’24.

Will there be a notification to confirm before the commencement of the paid months starting from the fourth month?

No. However, customers will see all the information clearly on the Careem app across touchpoints before the paid months commence.

It’s smarter. It’s more rewarding .  Maximize value and rewards with free monthly allowances.

WOW Offer! Personalized deals just for you

Get personalized mobile deals on data, minutes, and roaming by dialing *969# with no complex sign-up.

Do Not Call Registry (DNCR)

Businesses must not call numbers in the DNCR Directory without customer consent, as per regulations.

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