- Buyer Agent 101
- Listing Agent 101
- Getting Your License
- Open Houses
- Stats + Trends
- Realtor Safety
- Social Media
- Website Marketing
- Referral Marketing
- Property Marketing
- Branding + PR
- Marketing Companies
- Purchasing Leads
- Prospecting
- Paid Advertising
- Generate Listings
- Generate Buyer Leads
- Apps + Software
- Lead Gen Companies
- Website Builders
- Predictive Analytics
- Brokerage Tech
- Building a Brokerage
- Recruiting Agents
- Lead Generation
- Tech Reviews
- Write for Us
All products mentioned at The Close are in the best interest of real estate professionals. We are editorially independent and may earn commissions from partner links.
The Complete Guide for Effective Listing Presentations (+Template)
Brittany is a licensed real estate agent in Illinois with over 12 years of experience in the industry. She uses her sales, marketing, and business development background to educate agents and help them find sustainable ways to build their businesses. See full bio
- What Is a Listing Presentation?
- Benefits of a Listing Presentation
- Components of an Effective Listing Presentation & What to Include
- Extra Tips for a Successful Listing Presentation
- Bringing It All Together
We’ve all been there—getting a call from a potential seller eager to know how you can help them sell their property. But then you find yourself scrambling to put together or update your presentation so you can win the listing. Creating a presentation that showcases your skills, expertise, and ability to sell a home is a must for every agent. So, I’ve put together some tips and tricks to help you amp up your game and rock your listing presentation every time.
Download The Close’s Listing Presentation Template
Make a copy of this template and edit on Canva
A real estate listing presentation is like the championship finals of selling homes; we want to claim victory. Normally, a potential seller shortlists a few real estate agents to meet with before selecting who will represent them in selling their property. This meeting is your opportunity to demonstrate your skills and expertise. You will have the chance to explain what makes you stand out and how you will assist the sellers in achieving their goals.
It’s important to understand the value of having a strong listing presentation. It’s not just about being prepared—there are so many benefits to having one ready to go. If you haven’t nailed yours down yet, here are some great reasons to consider putting one in place.
- It builds credibility, trust, and rapport with potential clients.
- It gives you a chance to set clear expectations.
- It gives you the opportunity to increase your income and commissions.
- It improves your confidence and performance as a real estate agent.
- It showcases your expertise and experience in the real estate industry.
- It helps you stand out from other agents who may be competing for the same business.
- It highlights your marketing strategy for selling a home.
- It demonstrates your attention to detail and professionalism.
Components of an Effective Listing Presentation & What to Include
When it comes to your listing presentation , it’s important to feel confident and prepared. Everyone has a unique approach, so using tried-and-true methods customized to your personality will ensure you feel your best when presenting. Let’s break down the essential factors of each part of the listing presentation to give you a solid yet flexible structure to work with.
1. Introduction & Competitive Advantage
Let’s be real. The true first impression happened when you nailed down the listing appointment. Take the confidence from knowing they’ve shown interest in you and run with it. This is your opportunity to really connect and earn the seller’s trust. Share more about yourself and your background to show them how you can help sell their home.
Examples of What to Include:
- Years in the industry and any awards and accolades you’ve received
- Your expertise and knowledge of the local market
- Any relevant stats that show your sales history and the list-to-sale price ratio you get your clients
- Don’t be afraid to include past client testimonials.
- Explain the benefits of your brokerage, including the tools and resources provided to you to sell this house.
💡Pro tip: If you are a high-volume agent, that’s great! It’s totally fine to talk about the busy business you’re running to demonstrate to potential sellers that you are in demand and fully capable. Just remember that some might be concerned that they won’t have your undivided attention if you’re juggling a lot. Use this chance to highlight how you effectively run your business, including any talented team members or agents who assist you in closing deals.
✋On the other hand: If you’re a new agent and don’t have a portfolio of sales to showcase, highlight your determination to put in the work and give your full attention to their home sale. You can also invite a more seasoned agent to join you to show that you have support and experience on your side. Or, if you’re on a team, leverage the expertise and accomplishments of the team.
2. Client Questions
Now that your client knows a little bit about you, give them a chance to share more about themselves, their home, and their goals. This is your opportunity to demonstrate genuine interest and care, showing that your focus goes beyond securing the listing. This may also allow you to discover valuable information that will enable you to customize your presentation as you go.
- When do you need to move by?
- Why are you moving?
- Are you purchasing another home? If so, do you need this home to sell in order to purchase?
- Let’s talk about your backup plan if your home doesn’t sell in the timeframe you need.
- Are there any issues with your home that I should know about?
3. Tour the Home
A realtor listing presentation is not just about showing the client what you can do to sell their home but also about building a relationship. Starting the presentation with some conversation that helps you get acquainted is a way to allow everyone to let their guard down and feel more comfortable.
Taking a tour of the home will then ease into pricing and strategy conversations. It’s important to allow the seller to guide you through their home before you get into these conversations so that you can get an idea of how the property stacks up to the competition and adjust as needed.
Examples of What to Do While Touring:
- Compliment the positive aspects of the home.
- Make a note of things that could be improved to help the sale.
- Take pictures to remind yourself of things you may want to address.
- Discuss or take room measurements.
- Talk about any updates that have been done to the home.
4. Comparative Market Analysis (CMA)
Now that you’ve had a chance to check out the home, it’s time to review your CMA with the seller. This is the part where you really get into the nitty-gritty of the numbers. Use all the info you gathered during the home tour and apply it to the comparables you share.
It’s your chance to show the seller how important it is to price their home appropriately and how that directly impacts market time. Since sellers often have a specific price in mind, this may involve some back-and-forth, so make sure you have the data to back up your pricing strategy.
- Include roughly three to five homes sold within the past three months. If you need to adjust because of the time of year, try to stay within six months.
- Look within a half-mile radius of the subject property. If you need to look further out to get comps, increase by half a mile if you’re within the same zip code or school district.
- Homes that are of similar types of properties
- Square footage and the number of bedrooms and bathrooms
- Include your price range estimate.
5. Marketing Strategy
When it comes to listing a property, it’s all about marketing. This is your chance to impress the sellers with your creative ideas to get their home sold. Besides the standard MLS listing, professional photography, video tours , and just listed mailers, show them what makes your selling strategy unique.
Talk to the sellers about the many different ways you can market their home for sale. This includes off-market options such as promoting their home as a pocket listing before going live on the public market. How about hosting fun-themed broker opens or open houses? Do you have a standout social media strategy? Share some examples, and remember to be transparent about the cost associated with your services.
Examples of What to Include:
- Package options for professional photography , video, and floor plan
- How you’ll use direct mail marketing and social media campaigns to get in front of more buyers
- Home staging and virtual staging options
- When and how you’ll use reverse prospecting
- Any additional tools and resources that you can access will help you sell their home.
6. Home Selling Tips
In addition to showcasing your creativity with marketing, give the sellers some tips on how they can enhance their home’s appeal to potential buyers. Involving sellers in this process will also ensure they actively contribute to selling their homes. Encourage decluttering and suggest small yet impactful changes like a fresh coat of paint, which can help the home sell faster.
- Explanation of how decluttering and depersonalization help buyers visualize a home being theirs
- Before and after pictures of home staging
- How to improve curb appeal
- Why it’s good to do things like tighten loose screws and replace lightbulbs and outlets before an inspection
- Staying in the habit of keeping the home clean while showings occur
7. Your Role & Responsibilities
You’ve discussed your experience, built a solid rapport with the seller, learned more about the property, and discussed your winning strategy. Now is the time to drive home and explain why you’re the right agent for the job. Take this moment to highlight the exceptional support and guidance you’ll provide the seller throughout the transaction. This will give them a better understanding of your responsibilities and what they can expect from you.
- Thoroughly review the listing agreement and sales contract that will be used and address any questions.
- Review your open house strategy . Discuss dates and times so that the seller is in the mindset of working with you.
- Explain how you will conduct home showings and ask if they have any restrictions on days or times.
- Reassure the seller that you will provide regular feedback on listing updates and showings.
- Detail how you will handle price adjustments .
- Explain the process of presenting offers and negotiating .
- Reassure the sellers that you will guide them through every step, including during the inspection, appraisal, and closing.
8. Call to Action
Once you have reviewed and gathered all of the necessary information, it’s time for the final push. Wrap up the real estate listing presentation with a call to action, encouraging the seller to sign the listing agreement. Be prepared for possible objections, as some sellers may not want to sign anything right away. Give them a taste of your negotiating and persuasive skills that you use when working on a deal.
Examples of What to Ask:
- Based on the information presented today, are you confident in moving forward with signing the listing agreement?
- I’d be honored to represent you in the sale of your home. Are you ready to kick-start this process by signing the listing paperwork today?
- After reviewing everything today, do you feel confident I can sell your home quickly and for the best price?
💡Pro tip: During this last part of the listing presentation, you may experience seller objections like “The Zillow Zestimate is higher than your suggested list price” or “You’re charging more commission than another agent.” Learn how to tackle these objections in our article, “ 10 Real Estate Objections + How to Overcome Them .”
Overcoming Seller Objections
Although you may boast confidence and feel like you covered all your bases, the decision to sell is big, and some sellers may feel unsure for various reasons. If the seller you are meeting with is struggling to move forward, be prepared to tackle some objections they may throw your way. Here are just a few common examples you may encounter:
- The Zillow Zestimate is higher than your suggested list price.
- You’re charging more commission than another agent they met with.
- They’re considering selling without an agent.
9. Master the Follow-up
Although this is not part of the actual presentation, following up is a crucial step, regardless of the outcome of your listing presentation. The type of follow-up you send will depend on whether or not the seller signed the listing agreement with you.
Even if you didn’t secure the listing this time, you never know when the sellers might want to work with you directly or refer you to someone in the future. And if they did sign with you, now is the time to start wowing them and proving why you were the perfect choice.
- You got a signed listing agreement. Send a thank-you and the next steps in the listing process. This would include things like scheduling photography and drafting the MLS listing.
- The sellers have not signed with you yet. Even though you didn’t get the business this time around, be sure to thank the sellers for their time and encourage them to reach out if they have any questions. You can also add them to an email drip campaign if they have not yet decided to list and sell.
You now have everything you need to truly impress potential sellers! Just remember to focus on the little details that will help you hone your skills and improve your presentation. Keep these extra prep tips in mind before meeting with clients.
- Practice the presentation beforehand with a colleague or record yourself.
- Keep the length of the real estate presentation between 30 and 90 minutes.
- Leave behind a copy of the presentation or any marketing samples.
- Leave time for questions and provide an FAQ sheet with commonly asked questions. For example, “Do you work as a dual agent ?” or “What mistakes should I avoid in this process?”
- Conduct yourself with confidence.
- Make sure to follow up after the appointment.
- Use a graphic design program to ensure that your presentation looks professional.
What are the steps to planning a listing presentation in real estate?
First things first—you have to lock in the listing appointment. Once you have the date and time set, it’s time to gather as much info as possible from the seller. This will help you put together a CMA without even setting foot in the home. Once you have all the data you need for a list price estimate, add it to your listing presentation. Be sure to include all the steps in your selling strategy. Depending on how you like to present, you can prepare your listing presentation in a digital or print format. Also, get together any marketing materials and other samples you’d like to bring along.
What is the difference between prelisting presentation and listing presentation?
A prelisting presentation isn’t always necessary, but if you decide to use it, it’s the information you’d give to the potential seller before the actual listing presentation. This might include details about you, your team, or your brokerage. It could also help you fully focus on building the relationship with the seller and your sales pitch on the day of your presentation.
You may have heard the phrase “list to last,” which means having a strong inventory of listings is essential for long-term success in the real estate industry. Listings play a crucial role in attracting potential buyers and help boost your marketing efforts. So, honing in on your listing presentation can significantly improve your chances of securing more listings and expanding your business.
While you’re sure to find plenty of listing presentation examples online, keep in mind that what makes it unique is you. What is your favorite aspect of your listing presentation?
Brittany is a licensed real estate agent in Illinois with over 12 years of experience in the industry. She uses her sales, marketing, and business development background to educate agents and help them find sustainable ways to build their businesses.
16 Comments
Add comment cancel reply.
Your email address will not be published. Required fields are marked *
Related articles
The complete guide to 1031 exchange rules.
It's crucial to understand 1031 exchange rules so you can better serve your real estate investor clients—so we've broken them down for you, in plain English.
Ace Your Exam with Our Free Real Estate Practice Exam
Take our free real estate practice exam & apply our tips and hacks from our pro to ace your state's real estate licensing exam in 2023.
16 Open House Scripts & Tools That Actually Get Phone Numbers
If you want to connect with new prospects and get more leads at your next open house, check out this list of 15 scripts and ice breakers that will actually get you phone numbers and email addresses. Plus, we include three tools that can make the process even smoother.
Success! You've been subscribed.
Help us get to know you better.
25 Tips To Create The Ultimate Real Estate Listing Presentation
If you’re a new real estate agent, you might be intimidated by the thought of doing your first real estate listing presentation.
This post details 25 steps you can take to prepare for your presentation and give you the confidence you need to make the best impression.
Tips For Preparation
1. build and maintain your online presence.
In today’s internet-driven world, people do their research on you before they even speak with you. Focus on building and maintaining your online presence across social media, Zillow and Realtor.com , and your website.
Interact with your audience across these platforms so that people get a sense of your personality. You want to attract people who are actually interested in working with you.
The more people know of you before you show up, the easier the appointment will go. They’ll already have an idea about your experience and your process, which gives you a great foot in the door.
2. Practice Your Presentation
Remember, it’s ok to feel nervous. Try practicing your real estate listing presentation out loud before going to the client’s home. Repeat it enough times until you feel confident in your delivery. Having a firm grasp on the main points of your presentation will help tame your nerves.
3. Visit Active Listings in the Client’s Neighborhood/Area
A unique tip that most agents don’t take the time to do is to visit other active listings in the client’s neighborhood before your listing appointment.
This will give you more knowledge about the area, and you’ll see the prices of other homes in the area. Sellers will appreciate this extra work because it shows your dedication.
5. Drop Off A Pre-Listing Package
One tip that will start you off on the right foot before the listing appointment even starts is to drop off a real estate pre-listing package . The package should include any marketing materials you have created, including a description of your unique value proposition and marketing plan.
When you drop off your real estate pre-listing package, make sure that it is presented professionally. Use binders, folders, and be sure it’s personally branded.
Tips For During the Presentation
5. share your story in under 2 minutes.
Clients want to get to know you and your business, but make sure you keep it short. The main goal in your real estate listing presentation is to get the client talking more about themselves and their goals in selling their home.
Tell a brief story about what you do and what makes you different from other realtors. If this isn’t your first listing, talk about successful listings you’ve handled in the past.
6. Have Good Posture and Body Language
Most experts agree that 70% to 93% of all communication is nonverbal . So whether you’re touring the home or sitting down with your clients to get to know them, be sure your back is straight, you aren’t slouched, and you don’t cross your arms. And of course, give all your attention to your client as they are speaking and practice basic listening skills.
7. Use Social Proof to Your Advantage
If you have some previous listings under your belt, be sure to leverage them as social proof and use them to your advantage. For example, add in quotes from satisfied past clients, or share a success story regarding a previous transaction.
Having social proof in addition to what is online goes a long way in impressing your potential client. It will also help to establish you as a real estate professional with authority and knowledge in the real estate industry.
8. Personal Statistics
Along with social proof, be sure to include some personal statistics about your previous listings, such as:
- Average days on market
- Average list price to sales price ratio
- How you compare to the market average
9. Create a Slide Deck to Stay on Task
A classic slide deck or PowerPoint presentation is the best way to keep your pre listing presentation organized and flowing smoothly. It’ll help you stay focused from one point to the next, so you don’t end up rambling throughout your presentation.
10. Have a Marketing Plan
Come up with a comprehensive real estate listing marketing plan for listing your client’s home. Be sure to include the following marketing material:
- How you will leverage social media
- Which websites their listing will be shown on
- Advertising strategy
- Any broker groups or email lists you plan to use
- If you plan on holding open houses , and if so, how often
- Professional photos and video
Don’t skimp on photos in your marketing strategy. Even if it seems expensive, professional photos will showcase the home much better than personal photos. In addition, you’ll build a beautiful portfolio to show future clients. They will take notice of how much better your photos look compared to your competition and want to work with you as a result.
11. Introduce the Power of Your Brokerage
If you have a brokerage, be sure to talk about what makes your brokerage unique. Highlight past experience and successes, and focus on how your brokerage will add value to your client’s listing as well.
12. Ask Questions, Build Trust, and Identify Motivation
Before you tour the home or jump into your own background, sit down and ask the client some questions to get to know them, build rapport, and understand their goals for selling their home. Some good questions to ask include:
- The reason they want to sell their home and what date they need to move by
- What area they are looking to move to, and if they’ve already found a home there
- What’s more important to them: selling their home quickly, or for the best price
- What their alternative plans are in case their home doesn’t sell
- What their ideal listing agent would look like
- How much they still owe on their mortgage and whether or not the property has any liens
- If there are any hidden issues with the home
- Their experience level with selling homes, and what those other experiences were like
The more you can connect with the client in these first 15 to 20 minutes, the better the listing presentation will go.
13. Tour The Home
Next, after you’ve gotten to know the seller, ask them if they can give you a tour of the inside and outside of their home before you begin your presentation.
As they’re showing you around, have them point out details about their home. For example, any work they’ve done and any work they know needs to be done before they sell the home.
Your goal is to get them to point out that their house isn’t perfect. This will give you a couple of details to lean on later when you’re discussing the price.
As you’re walking through the house, be very observant and take your time looking at every aspect, including the ceilings.
14. Tailor Your Presentation to Relate to Sellers Motivation
Use the client’s answers to the questions above to create a story in your real estate listing presentation. Go through a comparative market analysis ( CMA ) and show them the listings that have and haven’t sold in the area.
For example, you might find a listing that was priced way too high, sat on the market for 125 days, and sold for 10k below its listing price. Explain to your client all these details, and then show them a listing of another home that was perfectly staged and photographed.
Show them how it got a contract in seven days for above the asking price, which may also be their goal for their own home. This way, you’re creating a more relatable story for your client, and they will want to follow the same strategy as the second home.
Tips For Research
15. do your research.
Everyone knows that knowledge is power, and power breeds confidence. Doing your research ahead of time will give you the knowledge you need to keep the ball in your court.
One strategy is to call recently sold listings in your client’s neighborhood and ask those agents how they thought the sale went and if they can give you any tips on selling in the area.
16. Automated Values
Be sure to cover Zestimates and tax values in your presentation. The prospective seller probably came across these numbers already and will want to know if they are accurate or not.
A couple of questions you can ask your clients to get an estimate of what they think their home is worth include:
- What do you think your home is worth, based on the research you’ve done?
- What number do you think is a good starting point for your home?
17. Local Market Statistics
During your real estate listing presentation, have some statistics on hand for the local market so that the client can compare their home to others in the area. These should include:
- Average days on the market for homes in the area
- Average sales price
- Price per square foot
- Inventory level
18. Neighborhood Comp Analysis
Be ready with a comp analysis. Choose four to five other homes in the neighborhood that are similar to the client’s home and become familiar with the ins and outs of those properties.
After you’ve toured their home, you’ll have a better idea of which comp to show them.
You can let them know how long they can expect the selling process to take based on the average list price to sales price, sold comps, available comps, and days on the market.
Tips For Moving Forward
19. refine value.
Once you have a good feel for the home, let the home seller know if you think the home’s value should be higher or lower than your initial assumption based on the market data.
At that point, you can tell them that you recommend listing their home for X amount to have the most realistic chance of selling it.
In order to figure out a good price, you can use the MLS to find out the average list price to sales price ratio for a certain neighborhood.
20. Outline Your Pricing Strategy
Go through your pricing strategy and let your clients know how you determine if a home is above, fair to, or below the market value.
21. Explain Your Sales Process
Your real estate listing presentation is a great chance for you to go through each step of your sales process, from pre-listing to closing. Explain every detail, so your clients can know what to expect when working with you.
22. Additional Included Services
Offer the client any other services that you and your team provide. This could be transaction management, a preferred vendor list, or buyer services.
23. Don’t Be a “Yes” Agent Just to Win New Business
Stay firm on your process and pricing. Some sellers will see if they can get you to negotiate on your own terms. However, this isn’t advisable. Stick to your process and price, and be confident in your knowledge and research.
24. Prepare For Some Objections and Lots of Questions
To that end, be prepared to face some real estate objections and questions about your experience, process, and pricing. Some of the questions might include:
- What makes you different from other realtors in the area? How are you better?
- Why do your credentials make you the right person to sell my home?
- How familiar are you with this market? Have you sold homes in this area before?
- What is your opinion on my home, and what do you think we can do for it to sell better?
- Do you have an ideal list price in mind for my home? If so, is it lower or higher than what I think it is?
- What are your sales and marketing strategies for listing a home?
- How many other clients are you working with, if any? Will your workload affect your ability to work on my home?
- I’ve spoken to another real estate agent who said they would list my home for a certain percent. Can you match that?
25. Follow up with a Thank You Note
Even if you don’t walk away with a signed listing agreement in hand, be sure to send a thank you note. Mail this out the day before your appointment, so it arrives soon after the appointment is over. This will ensure you make a good impression on everyone you meet.
Final Thoughts on 25 Steps to Win a Real Estate Listing Presentation
Whether it’s your first real estate listing presentation or you are a seasoned Realtor, these 25 steps can help you build a successful real estate business and bring the most amount of value to your clients.
Keep in mind that in the end, how you treat people will be more impactful than anything you say or do.
Would You Like To Partner With Me?
I’ve helped hundreds of real estate agents, team leaders, & brokers all over the country increase their sales, online presence, and create scalable systems. I would love the opportunity to work with you. Together , we can make this year your best yet!
Similar Posts
6 UNIQUE Ways To Dominate Your Geographic Farm
As a real estate agent, you must focus on a specific geographic area known as your “farm.” When done right, this strategy can help you become an expert in your local market and build a strong presence to attract and retain clients. But how do you stand out in such a crowded and competitive industry?…
The Four Core Lead Sources Top Real Estate Agents Are Using In 2023
As a real estate agent, finding new leads and potential clients is an essential part of your job. In today’s market, there are many different lead sources you can use to grow your business. Here are the four core lead sources that top real estate agents are using in 2023: Watch The Video On Youtube…
Your Complete Guide To Quickbooks For Realtors (And Brokers)
Are you tracking all of your businesses’ finances throughout the year? Unfortunately, many real estate agents don’t know how to get started tracking their numbers. One easy-to-use tool to help you do this is Quickbooks. Quickbooks for real estate agents is an important tool that can help you track your numbers and make informed decisions…
Coffee And Contracts: A Powerful Combo For Real Estate Success
Are you a real estate agent looking to simplify your marketing efforts and attract new clients? Look no further than Coffee & Contracts. As a real estate agent, your main focus is helping people find their dream homes. Coffee & Contracts aims to make our job as an agent as easy as possible by providing…
My In-Depth EyeSpy360 Review: Pricing & Features (2023)
EyeSpy360 is a virtual tour software that every real estate agent can use to create virtual home tours, open houses, stagings, and more. In this post, we’ll explore five EyeSpy360 features and how you can use the tool to grow your real estate business. What Is EyeSpy360? EyeSpy360 is a web-based virtual tour platform where…
8 Truths About Being a Realtor In 2023 (Is It Worth It?)
Many people believe that being a real estate agent is an easy career where you can make a lot of money while working as your own boss and deciding your own hours. However, this couldn’t be further from the truth. When you become a real estate agent, you are essentially running your own business. In…
Leave a Reply Cancel reply
Your email address will not be published. Required fields are marked *
Save my name, email, and website in this browser for the next time I comment.
Announcing the 2024 Tech Trendsetters winners.
- Your Account
- Subscription Overview
- Newsletters
- Company Search
How to compete and win with your listing presentation (+ scripts)
Win your next listing by acing the fundamentals of the listing appointment, including a knockout listing presentation
- Click to share on Twitter (Opens in new window)
- Click to share on Facebook (Opens in new window)
- Click to share on LinkedIn (Opens in new window)
- Click to email a link to a friend (Opens in new window)
- Click to share on SMS (Opens in new window)
- Click to copy link (Opens in new window)
Vetted by HousingWire | Our editors independently review the products we recommend. When you buy through our links, we may earn a commission.
In this article, I’ll share close to two decades of experience as a licensed agent and small brokerage owner in Boston to help you compete and win listings with a dynamite listing presentation. As agents, we compete for a finite number of available homes to list and sell. That’s why it’s crucial that you stand out amongst your competitors to get those listings.
The real estate listing presentation is one of the most critical tools in your arsenal for demonstrating your knowledge, expertise, experience, and above all — your authenticity. A well-done listing presentation not only distinguishes you from your competitors — it also elevates the seller’s experience of working with you from day one. It may sound cliché, but you never get a second chance to make a first impression. We break it down for you, sharing how to create a knockout listing presentation AND how to crush your next listing appointment.
- Research market data
- Prepare a pricing strategy
- Prepare your pitch
- Update your listing presentation
- Prepare for your listing appointment
- Set the stage for success
- Actively listen
- Be honest & authentic
- Conduct a needs analysis
- Demonstrate your value
- Share your market analysis
- Present your marketing strategy
- Discuss pricing strategy
- Reiterate your value proposition
- Close the deal
The full picture: How to win more listings with a knockout listing presentation
How to create a knockout listing presentation in 5 steps.
Creating a knockout listing presentation requires detailed research, solid data, market knowledge, marketing acumen, organizational skills and excellent design to clearly communicate all the information you want to share with your client. We’ll walk you through the steps to creating an impressive, concise, and attractive listing presentation document, which you can present in hard copy or digital format.
Step 1. Research market data
Your work begins once you and your client have set an appointment to meet. It’s crucial for you to know the market and understand the numbers. Your local MLS and association can help you find these crucial data points. You may also want to research the client on social media to understand their needs and circumstances. What is their family size? How long have they lived in the home? Here’s a checklist of information you should include in your listing presentation (or have on hand when you arrive at the listing appointment). Find out the answers to these questions before you arrive so you can come armed with all the necessary information.
- Market Inventory: What is the current market and micro-market inventory?
- Days on Market: How long does it take for properties to sell? Understand Days on Market (DOM) in the area
- Average Sales Price: What are the average selling prices for similar properties in the area
- Property Costs: Understand the property’s current HOA fees, property taxes, and other costs
- School District: Look up the school district and local schools
- Walkability Score: Research the area’s walkability score
- Market Type: What type of market are you in? (Seller / Buyer/ Balanced). Numbers and market types can differ locally, regionally and nationally and it is helpful to be able to communicate how your market compares and fits into a broader context.
Step 2. Prepare a pricing strategy
Many sellers think they understand pricing as well as you do. It’s important to do your research and determine the selling price of the property yourself.
Pricing properties is not an exact science, but there are pricing strategies you can apply to help get you there. The first is on a macro-level and considers market conditions. Understanding the type of market you’re in and the current inventory are significant pieces of information that can help you determine the selling price of a property. You may find it easier to discuss pricing with sellers if you can explain current market conditions. You can find the data to determine the market type in your local MLS. The three different types of markets, based on inventory, are:
- Seller’s Market – Less than six months of inventory in the area. Key indicators of this type of market are multiple offers and properties that sell very quickly.
- Balanced Market – Six months of housing inventory in the area. There is no advantage to either buyers or sellers in this type of market.
- Buyer’s Market – Greater than six months’ worth of inventory in the area. There are usually many properties available at different price points in a buyer’s market and properties generally take longer to sell. Listings often receive offers under the asking price from buyers.
Another important pricing strategy on the micro-level involves understanding the “comps” or comparable properties that are currently listed or that have recently sold in your client’s area. This can be accomplished by preparing a full Comparative Market Analysis (CMA) , or it can be a less formal conversation about comps at your listing appointment. Alternatively, you can make it an addendum to your listing presentation to be added at a later date, after you’ve viewed the home at the listing appointment (more on where and when that should be held later!).
Step 3. Prepare your pitch
It’s important to have your “elevator pitch” ready. Developing and communicating this pitch is essential to your listing presentation. We refer to this as your value proposition and it’s a unique, very concise statement about what you offer your clients and why they should choose you — in one or two sentences.
While you may feel challenged to develop your value proposition, it may be easier than you think! One strategy is to look at your past client or employment reviews (if you’re new to the business) and circle the descriptive words that others use about you, like “communicates well,” “hard worker,” or “knowledgeable.” You will likely see a pattern in how others describe you, and you can use those descriptors to help define and create your unique value proposition.
Step 4. Update your listing presentation
Designing a winning listing presentation may seem challenging, but you don’t need to reinvent the wheel! Many resources and templates are available (both free and paid) to help you design a knockout listing presentation. Most large real estate brokerages have tools available for agents already branded with logos and colors and ready for you to input your information. Smaller brokerages may not provide the same, but you can find easy-to-use, customizable real estate listing presentation templates online:
- Breakthrough Broker
The real estate market fluctuates and constantly changes and so should you. When those changes happen, you need to be mindful of how recent market changes need to be communicated in your listing presentation and you must adapt accordingly. Updating your presentation before each listing appointment is a surefire way to ensure that your information and presentation remain accurate and impactful as possible.
Step 5. Prepare for your listing appointment
Aside from your winning personality, don’t forget to bring these items with you to your appointment:
- A professionally presented real estate listing presentation: Bring enough copies for all sellers to review.
- Pre-filled listing paperwork: Prepare the listing paperwork both digitally and in hard copy. Most information can be pre-filled prior to the presentation.
- A fully charged tablet or computer if you are presenting digitally: Remember that technology doesn’t always work the way you expect it to. Additionally, digital presentations can sometimes be awkward depending on the setting or location, or if you are presenting to more than one person. Always be prepared with hard copies even if you are expecting to present on your tablet or computer.
- A pen: Some sellers still use them and you may need one to sign the paperwork.
How to crush your listing appointment in 10 steps
What does a successful listing appointment look like? The goal of a successful listing appointment is to win the listing and walk away with a signed contract in hand. It’s that simple. As an agent, you are a facilitator of the home-selling process. The most important thing to remember about the listing appointment, your listing presentation and the entire selling process is that it’s about the seller — not you. Here’s how you can crush every listing appointment and leave with a signed contract.
Step 1: Set the stage for success
Real estate agents are famous for selling the importance of location, location, location . The location of your listing appointment sets the stage for your successful listing presentation, and the best opportunity for you to see the home is when you’re making your pitch. That’s why your listing appointment should always take place at the seller’s home. While it seems that everything can be done online these days — this can’t. You must see the home to accurately assess it and offer valuable advice to the homeowners.
Step 2: Actively listen
While highlighting your skills and experience is important to establish your credibility and success, a key portion of your listing appointment should be spent listening carefully to the seller. Following the rule of listening twice as much as you speak will always pay off in your listing presentations.
Always keep in mind that selling a home is often a highly emotional experience for the seller. It can be happy, sad, exciting or a tangle of conflicting emotions. Sellers want to feel heard and will almost always tell you exactly what they want, need, or expect from their experience. If you listen — really listen — and genuinely strive to understand their motivations, needs, concerns and fears, you’ll be able to direct the conversation or adapt your presentation to better address their specific needs.
For example, a seller may tell you they want to sell their home quickly to relocate out of the country for a new job opportunity. In hearing and understanding those needs, you should focus your presentation on marketing, pricing, staging and other pre-market strategies that favor a faster timeline so you can list and sell their property quickly and efficiently.
Here’s a script you can use to kick off your real estate listing presentation:
Listing presentation script:
“I’m looking forward to sharing your wonderful home with the market and generating a pool of buyers who want to compete with each other for it. Let me show you how we can do that with a mix of advertising, marketing and leveraging our market share here in (local market).”
Step 3. Be honest & authentic
An authentic agent who listens to sellers and always advises them honestly is a successful agent. Telling a seller something they don’t want to hear is uncomfortable, but you will earn their respect by being honest and forthcoming. Avoid oversharing information about yourself or becoming a storyteller in a listing presentation. Sure, you want to assure them of your skills and experience, but saying less about yourself (and again — listening more! ) can be much more impactful.
Step 4. Conduct a needs analysis
This can be formal or informal, depending on your personal style. But if you’re actively listening, you can weave some of these questions into the conversation to help get to know the seller and their situation:
- What is your desired timeframe for listing and selling your home?
- Are you looking to upgrade or downsize?
- Are you relocating out of the state or the country?
- Is your timeframe dictated by the school year or a job?
- Do you have an idea of the pricing of your home?
- What renovations or updates have you made that you believe could add value to your home?
Please remember that if the seller is not your client (yet!), you must advise them against sharing information you could inadvertently leverage against them if they choose another listing agent. Should you later bring forth a potential buyer, some of their answers to the questions here could compromise negotiations — so be sure to give them fair warning before delving too deep!
Step 5. Demonstrate your value
You can stand out with sellers by providing value and sharing information other agents may not have provided in their presentations (and you should always assume you’re not the only agent vying for their business!). Some examples of topics that you can discuss that provide unique value to your sellers:
- Safety – Many sellers don’t consider the potential dangers of opening their homes to strangers. I recommend that sellers secure or remove all medications, personal photos, small electronics, bills, financial papers, and any artwork that can identify them, including names from bedroom walls. This step is especially important if they have children. You’ll help your clients prevent theft, identity theft or other more serious crimes.
- Decluttering/staging – When touring the home as part of your presentation, provide decluttering and staging advice. While not every seller can afford professional staging, your recommendations can be invaluable in helping them prepare their property for sale.
- Repairs, renovations and updates – Discuss any repairs, renovations or updates (both big and small) that could significantly increase the selling price of your client’s home. Point out small repairs that can make a big difference, like fixing water stains on ceilings. Updating a bathroom might substantially add value to the selling price relative to the cost of the update. Conversely, some repairs, renovations or updates may not be worthwhile. Advising the client and boosting their selling price can help solidify you as a valuable and knowledgeable agent.
Step 6. Share your market analysis
Understanding the market and your ability to communicate clearly about it are two of the most vital skills of a successful real estate agent. Always be mindful of the changes in the market locally, regionally and nationally. Be sure that you also understand what is happening in the financial world with mortgage rates and other factors that may impact the market — and ultimately, your home seller’s transaction.
While understanding the current market is important, it is also crucial to understand the direction that the market could be headed in the coming months or year ahead. For instance, if mortgage rates are projected to increase within the coming months, sharing that information with your seller can help them make a more informed decision about listing their property. Here’s a timely example. Early this year, the National Association of REALTORS® announced the settlement of the Sitzer/Burnett Commission Lawsuit that will undoubtedly change the way that real estate commissions are handled. If you aren’t clearly explaining this settlement and what it means for sellers in your listing presentation, you’re not doing your job. Here is a script to help you communicate with your clients about buyer’s agent commissions:
Buyer’s agent commission script:
“(______), there are new changes in the real estate industry with respect to the payment of commissions for sellers agents and buyers agents. I would like to take a few moments to explain to you how this impacts you as you prepare to sell your home …”
Step 7. Present your marketing strategy
Even in a highly active market, you should still have a comprehensive plan for marketing your seller’s property. Some ideas that can help you kickstart your listing marketing plan include:
- Video marketing. Get creative with videos of your listings and post them to Facebook, Instagram Reels or YouTube. Try using drone footage for a unique perspective, but make sure to follow all local and federal aviation laws.
- QR codes + hot sheets. Create real estate flyers or virtual hot sheets for your listing and include a QR code so potential buyers can easily view a short video of the property’s highlights.
- Canvas the neighborhood . Knock on doors, call or leave flyers for neighbors and give them a sneak peek of your listing.
- Facebook community groups. Spotlight your listing in groups that allow it (or start your own group) and share livestream videos (“lives”). Offer sneak previews to build interest in your listings.
- Social media marketing : You don’t have to crush it on all platforms, but pick one or two, build an audience, and market your listings. Check out our 11 social media marketing strategies that work!
We love Coffee & Contracts because they deliver done-for-you, polished graphics and daily posts made to fit every social media channel — all for just $54 per month. Here’s what your Just Listed post might look like:
View this post on Instagram A post shared by Paige Steckling | Utah Real Estate Agent (@utahrealestatepaige)
You can also check out agent and coach Ashley Harwood’s foolproof marketing plan and template to help you determine which marketing activities yield the best results for you, and her advice on how to get more listings:
Related articles
Create your real estate marketing plan in 12 steps (+ template)
How to get listings in real estate — 11 proven strategies for 2024
Download these 9 real estate prospecting letter templates that actually work
Step 8: discuss pricing strategy.
Sellers are more savvy than ever, and with countless online tools and resources available to them, most sellers already know the value of their home or how much they expect to sell it for before they sit down with you. While you may need to discuss pricing with them if you disagree with their number, agents spend much less time on this aspect of the listing presentation these days. However, it’s essential to set clear expectations at the outset. It may be challenging to discuss how a change in the market positions their property at a lower price point than they expect. However, that discussion is far better to have early rather than pricing their property inappropriately high and having it stagnate on the market. If you later need to lower their selling price, you’ve laid the groundwork for that discussion by pointing out the gap between their expectations and current market conditions.
Step 9: Reiterate your value proposition
Now that you’ve cleared the pricing hurdle, shared your expertise and market data, shown your client comps, toured the home and proven your value — it’s time to remind them of your elevator pitch. Circle back to the reasons this seller should hire you and only you to successfully list, market and sell their home. It’s important to be mindful of how they’re feeling, since selling a home and moving can signal big changes in their lives. A little empathy can go a long way here, and that’s a surefire way to cement your value proposition with any client. People want to work with people they like. While you may have cited your successes earlier in the meeting, now is the time to really focus on the client.
What do they need to move forward? How can you help make this big life change seamless and hassle-free for them? Be attentive, listen and show that you’re going to take care of them through this daunting process. After all, this may be the launchpad for a lifelong agent-client relationship.
Step 10: Close the deal
Ok, this is the tough part where you have to ask for your client’s business, bring out your prepared contract, and ask them to sign on the dotted line. As we said at the beginning, a successful real estate listing presentation ends with a signed contract . If you’re unsure how to broach the topic, you can use Boston-based listing agent and coach Ashley Harwood’s helpful and proven closing script to ask for your client’s business:
12 proven real estate scripts that boost confidence & earn more business
16 real estate prospecting strategies to supercharge your business
10 simple tips to master circle prospecting (+ scripts)
With the many tools and templates available to help agents create winning listing presentations — and armed with your value proposition, market and comps data — we’re confident that you can crush your upcoming listing appointments if you follow the advice we’ve shared here.
Remember: When you deliver your listing presentation to a seller, always listen to them as a trusted advisor, present yourself honestly and authentically, and accurately explain the market conditions to them. If you follow these steps, we’re confident you can leave your next listing appointment with a signed listing agreement. We’re rooting for you!
39 cutting-edge real estate marketing ideas for 2024
8 best real estate marketing companies to boost your business in 2024
26 must-have real estate marketing tools for 2024
Real estate advice + top tech, lead gen & marketing tools — delivered to your inbox..
Get expert advice, independent reviews and product recommendations from our editorial team of experienced real estate agents, brokers and coaches.
Leave a Reply Cancel reply
Your email address will not be published. Required fields are marked *
Save my name, email, and website in this browser for the next time I comment.
Most Popular Articles
Latest articles.
loanDepot achieved profitability in the third quarter of 2024, ending an 11-quarter streak of financial losses.
Here’s what buyers and sellers want from their real estate agent
Arizona has become a top choice for those fleeing california , rental housing advocate david howard talks national policies ahead of 2024 election , liberty reverse parent onity touts higher profitability, solid servicing performance , appraisers say it’s business as usual despite the nar settlement changes .
Remember me
Don't have an account? Please Sign Up
- There are no suggestions because the search field is empty.
- Another Item
- Sub-menu Item 2
- Yet Another Item
- Menu Item 3
- Menu Item 4
Ways to Master Your Real Estate Listing Presentation
How to improve your listing presentation.
As a real estate agent, your success is dependent on your listing presentation and pitch. From start to finish, your realtor listing presentation will showcase who you are and how you bring value to your clients. It should include key metrics like local market statistics, an overview of your selling process, and how you help your clients get the most value out of their homes, which will instill a sense of confidence and trust.
Today I thought I’d share some of my best tips to improve your listing presentation so that you can become the champion of real estate listing .
Take It Up a Notch. Explore Our Real Estate Agent Tools, Resources, and Case Studies!
At Tom Ferry, our team has decades of experience helping realtors grow their businesses. Discover invaluable insights, customized strategies, and expert guidance to supercharge your lead generation, marketing, and more!
First up is one of my most popular #TomFerryShow episodes…
What Is a Real Estate Listing Presentation?
A real estate listing presentation can be viewed as a realtor’s elevator pitch. Creating a strong listing presentation is crucial to the success of your business. This is because it’s your opportunity to convince sellers to choose you to sell their home over other realtors, investors, at auction, or by themselves.
In today’s increasingly remote world, you may even need to host a virtual listing presentation. A virtual listing is similar to a traditional listing presentation but is delivered through a video conferencing platform like Zoom or Skype. While virtual presentations may take time to get used to, they allow you to get into contact with clients who may be further away or can’t meet in person.
There are several ways you can present your realtor listing presentation, such as on a PowerPoint deck, a brochure, a video, or another form of visual presentation. No matter the format, your real estate listing presentation should contain key elements, such as:
- Listing price of the home
- Reasoning for your listing price
- Interior upgrades
- Exterior upgrades
- Other relevant fixes or remodels
By creating a thorough listing presentation that outlines the key points as to why you should be chosen as a seller’s listing agent and how you’ll help them get their home sold faster and for more money, you’ll close more deals. Creating a listing presentation for real estate agents is important, but how do you win over clients with your presentation? Below, we’ll cover the ins and outs of creating a winning real estate listing presentation that helps you grow your business.
Critical Elements To Real Estate Listing Presentation Success
As you know, in order to succeed as a real estate agent, you need to master your listing presentation. To help you show your confidence and expertise during your next realtor listing presentation, we’ve rounded up the key elements needed for your success.
From learning how to create an engaging introduction to using pricing analogies and earning trust before your presentation, these are the critical components to successful listing presentations for real estate agents:
1. Create a Brief But Engaging Introduction
As with any presentation, your first few minutes are crucial. To master your real estate listing presentation, you need to engage your audience within the first 60 seconds to grab their attention and convince them you’re the realtor to sign with.
In the first 60 seconds, tell a brief but captivating story, such as a previous home you’ve sold or a current property you’re working on now. Remember, most of your listing presentation will focus on your client, but your introduction is your time to provide your background information and show your client how you can help them sell their home.
2. Explain the Sales Timeline
One of the top questions clients will have when it comes to selling their homes is “how long will the process take?” In today’s market, homes are selling fast, which means clients need to be fully prepared for a fast turnaround. When explaining the sales process, highlight each step of the way, including:
- Pre-sale events
- Marketing timeline
- Listing period
- Closing the deal
By explaining the sales timeline, your clients will know what to expect throughout the process.
3. Ask Questions
The goal of your listing presentation is to show clients how you’ll sell their homes and perform better than other agents. With that said, it’s important to keep your clients top of mind throughout your listing presentation. To do this, make sure to ask important questions throughout to better understand their goals and values. Some questions to ask include:
Why do you want to sell your home?
- What date do you need to move?
- What are your plans if your home doesn’t sell?
- Where are you looking to move to?
- Are there any current issues with your home that need to be addressed?
- How much money do you still owe on your mortgage?
With these questions, you can curtail your listing presentation as you go to align with their values and goals and help them sell their home.
4. Highlight Personal Statistics
You need to sell yourself when delivering your listing presentation. One of the best ways to do so is to highlight your personal stats that prove to your clients why and how you’re successful. Some statistics to show your clients include:
- Your sales compared to the market average
- The average days on the market for your listings
- Year-after-year sales
These are just some of the statistics you can showcase in your listing presentation. To make them more powerful, export your personal data from your MLS into a spreadsheet to create graphs, maps, and charts that help your clients visualize your success.
5. Explain Your Marketing Plan
Your marketing plan is imperative to the home selling process. As one of the key components of selling a home, you need to explain to your clients how you plan on marketing their home. Some current marketing trends that can put you ahead of your competition include:
- Virtual tours
- HD photography
- 3D floor plans/property scans
- Social media posts
- Property videos
By advertising on a wide range of platforms, from social media to home listing sites and even around the neighborhood with lawn signs, you can attract more prospective buyers interested in buying your client’s house.
6. Use This Great Pricing Objection Handler
Another statement you’re bound to hear from homeowners is this:
“Another agent said they can get me much more…”
When you do, use this script:
I could line up a thousand agents outside your door, but we’re all looking at the same data and we’ll all come in within one or two percent of each other. So if someone is promising you much more, you’ve gotta ask yourself what they’re up to. Are they just wanting to take your listing to generate a bunch of buyer clients? What’s their motive?
This approach plants the seeds of doubt in the seller’s mind and gets them to understand what seems too good to be true probably is too good to be true.
7. Earn Their Trust Prior to Your Presentation
Question: What do you do in between the time you schedule a listing appointment and the time you show up for that appointment?
I really hope your answer isn’t “Nothing.”
So… that gap from after you hang up from booking the appointment until you show up? This is prime “trust-building” time.
Here’s my pre-appointment strategy to set yourself apart and begin earning people’s trust way before you ever meet face-to-face. Don't forget the listing appointment checklist , that can help too.
1. Shortly after setting the appointment, email a personalized video following this script:
Hey [Homeowner’s Name] it’s [Your Name] with [Your Company]. Thank you so much for the opportunity to come out and speak to you about the sale of your home. I know you had a lot of choices in real estate professionals locally, and I’m honored and thrilled to talk to you about how I can sell your home for top dollar in the shortest amount of time. Below you’re going to see a number of things that can help you make an informed decision about selecting the right agent for the job of selling your home. [Then give them a quick rundown of the following assets you will send along with the video.]
2. In that email, include links to:
- Your step-by-step marketing plan – Be sure to “stack the cool.” The average agent has 11 things on their list. The more you have, the more you’ll stand out. For bonus points, write the property address on a whiteboard and include a photo of you and your team strategizing on marketing possibilities in front of it.
- A map of properties you’ve sold – Don’t just do a list… a map is more engaging.
- Your reviews – The more specific to convey your skills, the better.
- Stats, graphs, and charts – To illustrate your degree of separation… Comparing you vs. MLS averages, etc.
- Your team of experts – To establish expectations and demonstrate it takes more than one person to manage the process of selling your home.
This might sound like a big effort, but it’s worth it! You’re priming the client to win the listing, and in some cases, you might flush out those who aren’t really motivated before wasting additional time on a fruitless presentation.
8. Send Another Video on the Morning of Your Appointment
To further prime the homeowner for your presentation, send another video on the morning of the day of the appointment. Here’s the script:
Hi [Homeowner’s Name] it’s [Your Name], just wanted to make sure we were set today for [Time]. I’m really excited. The team and I are super fired up, we’ve been working really hard on reverse engineering how we’re going to find the ideal buyer for your home. And because we’ve sold so many homes in [Neighborhood], we already know exactly how to find the buyer. I just wanted to make sure you watched my previous video and you took the time to review some of the information I sent you in those links. Would you please do that before we meet today?
9. “Reverse” Your Presentation for Maximum Impact
Now it’s the moment of truth. Make sure you show up for the appointment early just to be sure you can knock on the door punctually at your set time.
When it comes to your actual listing presentation, rather than take the traditional angle of “I’m going to show you everything I can do for you” for the homeowner, I suggest you follow Gary Gold’s approach and do a “reverse” listing presentation.
What does that mean?
It’s simple, actually. Rather than make a promise to the homeowner about what you can do for them, show them a case study of what you’ve done for others and walk them through the process in reverse order.
Rather than starting from what you do right after you take a listing, show the homeowner everything you did to achieve the result. For instance:
We recently sold a property very much like yours for 3% over asking price and for 22% faster than the average home is selling in our marketplace. The sellers were thrilled and they wrote a five-star review on Zillow about what we were able to do for them. Now, what got us to that point? Well, we ended up getting eight different offers. We went through those eight offers with the sellers and they chose which worked best for their needs. Before we got those eight offers, we had 87 people who came to our Mega Open House, which is the same thing I’m going to do for your home. Now I want to explain how we got 87 people to view the home. Look here… We had 4,200 impressions on Zillow, 1,893 on Trulia 2,000 on Realtor.com, 3,100 on Facebook, 74 on Instagram, 177 on Twitter and 355 people watched the entire home tour video on YouTube.
Continue that approach throughout your entire presentation. Be sure to include your broker preview, photography and videography, staging and trace the process all the way back to you earning that listing and starting the ball rolling.
When you do this “reverse” presentation, you’re letting your track record work for you. You’re demonstrating your ability to achieve the results they desire. It’s basically all the same information but presented in a more powerful way.
Also, make sure to include high-quality printouts/fliers of all the information you linked to in your pre-appointment video email – your marketing plan, your “Sold” map, your reviews, your degree of separation, your team photo, and descriptions of each person’s role. Leave those materials behind with the homeowner, even if you’ve presented them digitally as part of your presentation. Coaching client Karen Stone from New York City not only uses this “reverse” approach in her listing presentations but also demonstrates her abilities in her marketing. Check out this postcard she uses:
Below is an example of several of these “differentiators” from my brother Patrick, who sells in San Diego. If you’d like to see all six pages up close and personal, download the PDF here .
5 Tips for Winning Real Estate Listing Presentation
We discussed the critical elements needed for a successful real estate listing presentation. Now, let’s dive into how you can win your listing presentation to gain more clients and close more deals. Explore our five tips to improve your listing presentation today below:
- Know your customers: Always research your customers before meeting them. This is important because not every client is the same, which means you’ll have to create a new listing presentation for each client to ensure you win them over. Information you should research about your client includes their relationship status, such as whether they’re single or married with a family, where they’re planning on moving, how they want to sell, and the type of offer they want.
- Know the market, neighborhood, culture, and community: In order to market the seller’s property, you need to have a firm grasp on the market and community associated with the home. How much have homes in the neighborhood sold for recently? What ratings do the schools have? What’s the local crime rate? These are all important questions to have answered before giving your listing presentation.
- Make sure you are in the right mindset: To ensure you’re in the right mindset before your listing presentation, visualize speaking with your customers before meeting them. Whether that’s the night before while you’re laying in bed or when you’re rehearsing the morning of in your office, getting in the right mindset can help you gain confidence and clarity about the pitch you’re about to give. It also gives you the opportunity to think of potential questions or concerns that the seller might have during your listing presentation and brainstorm answers.
- Tell the story: Sellers want to work with real estate agents with a proven track record. To instill trust and confidence in your clients, provide them with data that tells your story, such as, “I’ve been on 62 appointments and 58 people choose to work with me” or “I’ve sold X homes X% over the asking pricing.” With data that validates your claims, sellers will work with you to ensure they get the most money for their homes.
- Share examples of how you’ve helped customers in similar situations: There are many reasons why someone might be selling their home. Maybe they received a job offer they can’t refuse and have to relocate. Or perhaps they have a new child on the way and need to upgrade to a larger house.
Once you research your client and understand their reasons for selling, craft your listing presentation around that. With examples that show how you’ve helped clients in similar situations sell their homes, they’ll have more trust in your abilities to help them, too.
With these five tips for improving your listing presentation, you’ll be able to win more clients and earn commission from your deals. However, once you deliver your listing presentation, you’re not done. You still have to close the deal, which means it’s time to put together an amazing OPEN HOUSE!
Final Thoughts On Making A Powerful Real Estate Listing Presentation
Throughout this article, you learned key pieces to creating a successful listing presentation, such as scripts to use for common client questions and ways to reverse your presentation for maximum impact. You also learned tips for winning your realtor listing presentation, such as ways to know your customers, how to tell your story, and getting in the right mindset.
At Tom Ferry, we have the resources to help you succeed in all areas of real estate. Not only do we have an informational podcast with episodes like Three Top Agents Reveal How to Win Every Listing , we also offer real estate coaching to help you hone your skills and grow your business.
We’ve helped scale the businesses of tens of thousands of real estate agents.
When you start with a free real estate coaching consultation, chances are we can help scale yours as well. Schedule yours today!
About the author
As founder and CEO of Ferry International, the real estate industry’s leading coaching and training company, Tom’s ever-growing influence impacts professionals in a wide variety of ways – including rigorous accountability coaching, his popular YouTube channel delivering free, fresh and relevant real estate tips weekly, highly engaging training events, two best-selling books, and his legendary keynote speeches. Tom has more than 35,000 hours of coaching experience and works daily to help agents and brokers grow a prosperous business while simultaneously balancing — and loving — their personal lives.
Recent posts
Subscribe to blog
"> "> Book a product demo
I am an Agent
We're a Team
I am a Broker
Start your free Placester trial
Marketing Academy
15 Advanced Real Estate Listing Presentation Insights for Agents
27 min read
Creating stellar real estate listing presentations is how most seller’s agents convert more leads and, in turn, build their business.
The best real estate listing presentations offer:
- Data regarding the local market and comparable sales
- Insights into how you plan to market a prospect’s home
- Social proof that proves you’re a top-notch seller’s agent.
And that’s just to start with. There are several other elements you need to make your pitch truly effective.
Use the 15 sales tips below to boost your lead-to-client conversion numbers and convince leads you’re the premier agent for the job. Plus as a bonus we provide answers to listing presentation questions.
Focus on your lead’s situation and needs first.
After adding in the core info associated with your business, turn your attention to your seller lead.
You need to know all about their situation, including their selling timeline, in order to create a real estate listing presentation that truly resonates. In our Marketing Genius podcast episode “The Road To $20 Million,” Seattle agent Melissa Boucher says that these insights can even come down to how the seller is feeling; are they sad to see the property go? Are they making a tough decision?
Before your in-person pitch, research their residence:
- Square footage
- Room totals
- Total acreage
And discover its history:
- When it was built
- How many times it’s changed owners
- Renovations and updates that have occurred
Then, consider all the notes you have on your seller’s preferences and needs.
For instance, a lead could note they’re only willing to sell the home as-is and not make any repairs a potential buyer may request.
In this situation, you can make a note in your listing presentation that you will incorporate this information into your real estate marketing plan for the home.
Analyze all info leads provide you before your pitch.
If you’re like most modern agents, you capture real estate leads in a variety of ways, both online and offline. Not all leads are created equal, but there’s an easy way to spot a good one.
The key trait that signifies a high-quality lead is how much info they provide you.
Those who solely offer first, last name and email address can be good leads, but it’s the prospects who offer more details regarding their unique housing situations who are a cut above the rest.
Most often, home seller leads will share extra information when they are submitting a lead capture form on your site (e.g. through a home valuation page or custom lead capture page ).
For example, some leads may detail when they intend to list their home, their preferred price point, and an overview of what their home’s star attributes.
All of this info needs to end up in the lead profile section of your contacts database so you can comb over it whenever you need — like, for instance, right before pitching them in person.
Incorporate data from the local housing market.
Whether it’s from your area’s REALTORS® Association, local government, or a housing-related organization nearby, you should include important figures in your listing presentation. This can include home sales, price, and value figures for your market – basically, any information that a seller could use to make more informed decisions.
For example, knowing the sales totals for homes in the same development or neighborhood as a seller lead’s property can help them settle on an initial list price.
You can never get too granular with data for your deck. Just remember not to bore your prospects to death with math.
Share data that directly applies to their home selling situation so they understand what to expect prior to listing.
Detail comparable home sales from the past year.
Part of your local housing market data research should focus on comparable home sales from the past.
Find a half-dozen or so homes that sold in your potential client’s town (or region, if it’s a small town with few sales). Try your best to find comparable sales that occurred in the past year, because housing market conditions change often.
Make sure these properties are as similar to your lead’s listing as possible to provide a solid comparison.
Characteristics to take into account include:
- Size (total number of rooms and square footage),
- Notable features (in-ground pool, gazebo, high ceilings)
- Price point (both initial asking and eventual final sales price)
Lastly, tell your seller a story. How long did it take for them to sell? Did they receive above or below asking price?
Add quotes from satisfied clients to your deck.
Customer satisfaction should be the focal point of any real estate listing presentation deck.
Social proof helps agents generate leads, for sure. But it’s also a premier lead nurturing tool.
If you already took photos and footage of your past customers right after closing so you could share their praise on your website, you can simply repurpose that content for your listing presentation.
Select the best quotes from your most satisfied clientele, and sellers who share the most similarities with the lead you’re pitching.
Once a seller sees that you’ve successfully represented someone just like them, they’ll feel much more at ease in agreeing to let you represent their listing.
Paint a picture regarding your marketing approach.
The primary focus for your real estate listing presentation needs to be how you’ll market a lead’s home.
Sure, you want to prove you’re a stellar agent who has a history of closing amazing deals for clients.
But that sales-oriented angle needs to be secondary to making your potential client feel special. Fortunately, you can achieve this by presenting a marketing strategy that is unique to their property.
You no doubt have a real estate listing marketing playbook . However, that doesn’t mean you can’t or shouldn’t modify that approach slightly for each new client you earn.
Every home seller wants to feel as if you’ll do anything and everything to get them a fantastic deal that puts lots of money in their pockets.
So, use the first half of your listing presentation to tell them how you plan to deliver on that promise.
Figure out how you’ll relay your value proposition.
According to the National Association of REALTORS®, most sellers hire real estate agents referred to them (two-thirds, to be precise).
While you could get good word-of-mouth to entice seller leads to select your firm, you still need to show why their friends, family, and coworkers chose to work with you in the first place.
Some of the best ways you can differentiate yourself from the competition are to:
- Build a strong web presence, starting with a responsive website
- Be detailed regarding your marketing process, from start to finish
- Share photos and videos of your most satisfied clients with leads
A real estate listing presentation is a great opportunity to communicate what makes your business unique and distinct from other agencies.
Are you particularly good at negotiation? Communication? Staying organized? Knowing a neighborhood inside and out? Providing white glove service?
Whatever your specialty is, make sure it shines through in your deck.
Prepare for some objections and lots of questions.
It’s inevitable: Your seller leads are going to have a fair number of questions during your real estate listing presentations .
It’s only natural: They’re still getting to know you and can’t leave any stone unturned when vetting your business.
The good news? Every question is a chance for you to prove your expertise and build trust. You just need to have great answers prepared ahead of time.
Some of the most common seller lead questions pertain to:
- How you view your agency in comparison with others
- Your qualifications, certifications, and designations
- Providing proof you’re trustworthy and easy to work with
- Sharing specific details about your past transactions
Of course, there are also going to be questions you can’t anticipate.
While you want to be as forthcoming and honest as possible, don’t feel obligated to provide in-depth answers on the spot if you’re not sure.
If you think you’d be better served writing a comprehensive email to leads post-presentation to answer their questions, let them know you’ll get back to them with a reply later that day.
Practice your sales pitch over and over again.
We’re not going to tell you “practice makes perfect” (although, I suppose we just kind of did).
But it really is best to nail down every aspect of your listing presentation speech so it’s well-timed, compelling, and inspiring.
Here’s a great checklist California-based REALTOR Kathy Smiley posted on ActiveRain that can help you practice your pitch.
This list covers all of the essential listing presentation tasks you need to carry out in order to get your points across in a timely and efficient manner.
If you feel more comfortable “winging it” than preparing for hours beforehand, just be sure you have at least a handful of talking points memorized so you don’t forget to mention important items to your prospects.
Dress like you’ve already made the sale.
As a general rule, dressing for real estate success means wearing something that makes you feel comfortable, confident, and professional.
But there are some guidelines to keep in mind:
- Business casual will never go out of style, meaning suits and pantsuits are always going to help you put your best foot forward during listing presentations and other on-the-job situations.
- Your style will likely be influenced by your particular market. Agents in cold- and hot-weather markets, for instance, will certainly want to dress accordingly based on their area climates.
- You can also take style cues from the home seller you’re doing business with. Melissa Boucher’s advice? “You can’t come in dressed to the nines if you know that person’s understated. Know your audience, know yourself, and find that happy medium.”
When selecting an outfit for your real estate listing presentation, just be sure that the answer to “Will my lead consider me a serious, dedicated, and successful real estate agent ?” is yes.
Allow time for questions during your presentation.
Everyone has one of those friends who loves to dominate the conversation. But you can’t afford to be that person during your listing presentation.
Real estate, after all, is a people business. This means you have to be a first-rate listener to comprehend your prospective client’s wants and needs. From there, you can develop a plan of action to win them over.
This is just one of several listing presentation mistakes you could make. Be sure to comb over our list of other errors to avoid as well.
Have good posture and body language throughout.
As real estate trainer Dirk Zeller notes in a piece for Chicago Agent Magazine, confident body language is an essential piece of your listing presentations .
- “Where have you experienced victories? Tap into those past experiences as you pump up your confidence in preparation for prospect presentations. If you lack confidence, determine what you need to do to increase the level of belief in yourself and your ability to achieve success.”
You’re not always going to feel confident and assertive and on top of the world. No one does.
But if you recall how you’ve converted leads into clients in the past and what you felt during those sales pitches, you can use that memory to keep winning over new business.
Think about the ways you can physically communicate self-assurance, poise, and certainty (e.g. use of hand movement, or maintaining eye contact with the seller), and use that body language to your advantage.
It’s also helpful to think about what poor body language can do to your pitch (hint: derail it entirely).
Finish your pitch, even if you think it’s not working.
You may be able to tell from a prospect’s body language or verbal cues that they aren’t responding to your presentation the way you’d hoped.
Regardless, conclude your presentation as if you were pitching a “hot” lead you can tell is going to sign on with you.
You never know: Someone who seemingly isn’t intrigued by what you’re throwing out there may actually just be quiet and unresponsive in general and actually interested.
Don’t be a “yes” agent just to win new business.
Every business has a “yes” person. They want to work their way up the ladder and/or close more deals by being as agreeable as possible.
This tact may work for some professionals in some organizations … but chances are, this is not going to lead to a converted seller client.
Just because you really want someone’s business doesn’t mean it’s worth nodding in approval to every request they make or mandate they lay out.
Doing so could lead to some (or many) unfulfilled promises during the sales process and, in turn, cause your clients to question your methods or even fire you.
Be open and upfront with your clients regarding what they can expect from you throughout the entire home selling process.
[Bonus] How to Ace Real Estate Listing Presentation Questions
Prepare thoroughly for your real estate listing presentations and you’ll set yourself up for success.
No matter how much you script the conversation for your listing presentations, though, they won’t always go exactly to plan. Sellers will have questions for you regarding everything from your experience as a real estate agent to what sets you apart from the competition.
The following questions are the most common ones to expect during and after your sales pitch, along with the optimal answer for each. Check them out so you’ll be ready to ace your listing presentations and win customers.
Q) “What are your credentials? What makes you the right person to sell my home?”
Off the bat, sellers will want to know if your qualifications meet their standards for representation. So, present all certifications and designations you have as a real estate agent. Realtors who’ve earned accreditations through the National Association of REALTORS ® should make that known. Sellers may not be familiar with each official title, but your position establishes you as dedicated and knowledgeable.
Regarding your sales history, reveal how many homes you’ve sold in previous months and years, the average sales price of each property type, and other statistical data that sellers will find impressive. Though past sales aren’t always necessarily indicative of future sales, a thorough explanation of your sales history and big “wins” as an agent can help your standing with leads.
Additionally, let sellers know during your listing presentation if you work part-time or full-time as a real estate agent. Being a full-time agent often carries more weight with prospective clients, as you show complete dedication to the job and don’t have any other responsibilities that can take away from helping sellers market their properties.
If you work part-time, spin the positives of your situation. For instance, share tidbits about your work ethic. Even get former employers to provide testimonials regarding your work to show prospective clients you’re serious about meeting your commitments.
Moreover, if real estate isn’t the only job you have, then explain that even though you’re only working part-time, you can still focus all of your attention on client needs. In either case, explain how you stay in touch with clients and your standards for timely responses to communications.
Q) “How are you better than other local agents? What makes you different?”
First off, don’t use the word “better” during real estate listing presentations. In fact, don’t compare yourself to other agents at all. Saying you’re a step above the competition can come off as arrogant. While you should be confident in your own work as an agent, it’s not worth positioning yourself as above other real estate pros by disparaging them to prop yourself up.
The best way to highlight your abilities as an agent is simply explaining why you’re passionate about real estate. Listing presentations that show your enthusiasm for the day-to-day work that comes along with being an agent instill faith in sellers. Share some background info on how you got started in the industry, how you delight your clients , and items on your track record that reflect your go-getter attitude.
Some characteristics of your work and personality to share with leads should include your:
- Ability to build relationships and relate to others: Knowing you can make good impressions on buyers will impress sellers, so be as amiable and engaging during your listing presentation as possible to show your personality.
- Savviness with the latest real estate technology: It’s the 21st century. Knowing what apps, tools, gadgets, and tech resources to use in your real estate marketing gives you a leg up on agents stuck in the 20th century.
- Enjoyment in helping people sell and find homes: You got into real estate to help people, right? Then share the satisfaction you get in helping buyers and sellers close deals and achieve their goals.
Q) “What experience do you have with my local market? Have you sold homes here before?”
When mentioning past clientele, segue into your history of selling in your local real estate market. The more established you are as an agent in your community, the more trust you earn from leads. Outline specific, memorable deals you closed — perhaps a home that’s similar in style, age, or price as the residence of those you’re pitching to.
Then, demonstrate the knowledge you have about the local market, like its history, the quality of its school system and economy, and any favorite spots you have nearby (restaurants, retail, movie theaters, parks, etc.). This shows you are an expert about the area and, in turn, know how to pitch local properties to buyers.
The best listing presentation is the one where you show you know the most about a specific real estate market, so no fact or note is too small to share with leads. A great way to ensure you convey your knowledge about the market is to create listing presentations using graphic creation tools . With these resources, you can visually represent local market data, like average closing prices of homes for sale, to persuade sellers about your abilities.
Q) “What do you think of my home? How would you change it to help sell it better?”
This question requires arguably the most spontaneous answer, given that up until your listing presentation, you likely haven’t had the chance to examine the property thoroughly. So, use this as an opportunity to get the grand tour of their residence and property. Take note of specific features you want to highlight and how the seller can make their home more desirable to buyers.
There’s a flipside to that coin, though: Be careful not to insult sellers when pointing out areas of their home that need cleaning, adjusting, or improving. Providing constructive criticism is one thing — telling sellers they need to change most things in their home to help it sell better can lead to a quick exit from your listing presentation.
You won’t be able to provide all of your detailed thoughts on sellers’ homes on the spot, so let them know you’d love to give them a more thorough analysis via email after the presentation is over. This allows you to nurture the lead after pitching them and stay top-of-mind with them during their agent selection process.
Q) “What do you think is an ideal list price for my home? I think it’s $_____.”
Before jumping in with your recommendation, let sellers know what comparable homes in their area have sold for in the past year, along with where the local real estate market is headed in terms of demand and supply. Sellers aren’t always cognizant of the factors that go into crafting the right list price, so explaining these to your leads can help them better understand your suggested price.
Some sellers have unrealistic prices in mind and they’re unwilling to budge. This could be a sign the leads aren’t worth representing, so watch out for any red-flag statements, like “I’m not willing to go under $_____” or “My home is definitely worth $_____.” Conversely, those who are willing to adjust their price if needed and negotiate with buyers will be more rewarding as customers. Representing flexible sellers instead of inflexible ones means a better chance of a quick and fair commission (as well as fewer headaches).
Q) “What sales and marketing strategies do you employ for clients’ homes?”
Now it’s time to really get down to business and put your agent hat on. Getting into the nitty-gritty of your business methods — like where you promote listings and how you attract potential buyers — is what really displays your prowess as an agent. Specifically, explain the core real estate marketing and sales tactics you use, including how you:
- Conduct showings and open houses: We don’t just mean when you schedule showings and open houses, but how you work with walk-ins and buyer leads. Share how you sell specific features of a home (the lifestyle, the comfort, the utility, etc.) to show you’re an adept salesperson.
- Market clients’ homes for sale online: Divulge how you make clients’ listings appear attractive online, like taking aesthetically appealing photos, creating cutting-edge tour videos, and developing rich, detailed copy about listings .
- Leverage connections for buyer leads: Regarding offline marketing strategies, also relay how you use other agents, friends, family members, previous clients, and other connections to seek out potential buyers.
All of this information should be shared in a timeline format to give sellers a sense of how the process will go — from the moment you sign your agreement to closing.
Q) “How do you communicate with clients regarding offers, showings, and other key info?”
Constant communication with sellers (without annoying or overwhelming them) is essential — as is explaining to seller leads how you will keep them in the loop during the sales process. During a listing presentation, real estate agents can sometimes gloss over this important aspect, so be sure to detail a clear-cut communication plan with prospective clients. Ask how they prefer to be contacted to discuss sales progress and how to relay bids on their property.
Some sellers will be very particular about what times work for them. Given that last-minute showing requests tend to pop up, also ask sellers when it would be okay to enter to give tours. Remember their personal space is important, so be respectful, but be sure you’ll have the access you need.
Q) “What’s your workload like? Would I be your only client or are you working with other clients?”
Having said that, many people are understanding of a real estate agent’s need to take on multiple sellers. In fact, many probably prefer to see their agent busy, since it’s indicative of a quality business. So, the more clients you take on, the better it can look in the eyes of prospects.
Q) “What are the typical terms of your listing agreements with other clients?”
If you start talking contracts, then you’re doing well in your listing presentation. However, you can ruin the mood quickly by providing a laundry list of contract terms you request of sellers. Instead, tell sellers you simply want to make them comfortable with any listing agreement they sign with you. Explain to them the core items generally included in statements, like duties you’ll perform as their agent, and ask them for their thoughts on terms they’d like to include.
From there, create an agreement based on both your preferences and those of sellers, send it to them after the listing presentation, and let them know you’ll be waiting to hear from them regarding a final answer (hopefully with good news).
Q) “If I hire you to sell my home, will you represent just my interests or the buyer’s too?”
Dual agency is something countless home sellers are fuzzy on, but many are wising up to the practice. If you can and do practice dual agency, be 110% upfront with your leads about it. Gauge their comfort level with knowing you may end up representing both them and buyer to see if they’re okay with it. As pointed out by recent Redfin research, sellers tend to lose financially in dual agency deals , so tread carefully. The last thing you want to do is favor one party at the expense of the other.
Of course, if you solely represent the sellers, you’ve got nothing to explain — except that you’re devoted to helping them sell their home for the best price and fast. You could even point out why this may be more favorable than representation by those who act as dual agents, given you have only their interests at heart.
Published on
( Last updated on
Take your real estate website to the next level with Placester!
Discover new opportunities and save thousands of dollars every year.
Call us at 800-728-8391 for more details or simply leave your phone number, and we’ll reach out to you!
Related posts
Tips on marketing your properties to millennial homebuyers
Maximizing Organic Traffic in 2024: A Guide to Organizing Your Blog Content.
Real estate photography glossary
Let us show you how this works..
No strings attached and no billing information required.
5 Steps to Build the Perfect Real Estate Listing Presentation
(PLUS FREE TEMPLATE)
13 Minute Read Time
The real estate world has changed dramatically in the past few years. While clients used to work with the biggest and most well-known companies based on their brand and advertising campaigns alone, today’s consumers want much more than a compelling commercial. They want to buy into something they can trust.
But trust is earned. And with increased competition and nonstop marketing noise, agents need an ace up their sleeve to stand out. That ace is a perfect listing presentation .
Why a Perfect Listing Presentation is Important: Sellers Must Trust You To Do Four Things
We all know that a listing presentation is a pitch that agents give to a prospective client who is looking to sell their house. But there’s more to it. The seller must trust you to:
LET YOU HANDLE THE LIQUIDATION OF POSSIBLY THE LARGEST ASSET THEIR FAMILY HAS
HAVE INPUT ON SETTING THE MARKET VALUE OF THAT ASSET
SET THE FEE FOR THE SERVICES REQUIRED TO LIQUIDATE THAT ASSET
SET THE TIMETABLE FOR THE LIQUIDATION OF THAT ASSET
It’s not enough to just simply have a listing presentation. You need a perfect listing presentation that accomplishes all of the above AND gets you the listing.
In this guide, we discuss the five elements that make up a ‘perfect’ listing presentation, and show you how to use it to separate yourself from your competition by proving that you can be a ‘trusted advisor’ to the seller.
→ DOWNLOAD NOW: FREE LISTING PRESENTATION TEMPLATE
You have to build trust with them so they can be certain you’re the best person to help them reach their goals..
Think of it like owning a shoe store. If you knew there were people already lined up around the corner and busloads of people coming, you’d make sure you had every single size, in every single color, and every single style in stock. Likewise, when a buyer contacts you on the web, comes into your office or calls you from a sign you have posted, you want to have plenty of inventory so you can meet their needs.
Today, more and more sellers are stepping back, taking a look at the advice real estate professionals give them, and asking themselves whether they can trust that advice. Therefore, when you’re at a listing presentation, the most important element is whether you can build trust with the homeowner.
Your sellers must know that you have their best interest in mind, and that you’re going to be able to help them accomplish their goals. To do that, you must first make sure you understand what those goals actually are.
5 Steps to Making the Perfect Listing Presentation
BUILD RAPPORT
IDENTIFY NEEDS
COMPANY VALUE
PERSONAL VALUE
Step 1: Build Rapport
Just as in any other presentation, your listing presentation needs to start strong and end strong..
The beginning and the end are the most important parts. But the beginning isn’t when you start talking; it’s the moment you walk in the door, before you say a word. Sellers are not going to trust you until they like you. To get them to like you, you must make sure they understand that you care about them. So make sure their first impression of you is a positive one, even if you’re giving a virtual listing presentation .
Smile, show genuine interest in them and their needs, and look professional. Those first few moments of your meeting, before the actual presentation begins, will set the stage for rapport building. Once you start the actual presentation, add enthusiasm to your voice and facial expressions.
THEY WANT TO MAKE THE RIGHT DECISION FOR THEMSELVES AND THEIR FAMILY, AND THEY’RE LOOKING TO YOU FOR YOUR EXPERT GUIDANCE.
Being boring will make it extremely difficult for you to build rapport. The seller will be nervous. They may be moving their children to another school. There may be medical issues that caused the move. They might need as much money out of the sale of the house as they possibly can get. They want to make the right decision for themselves and their family, and they’re looking to you for your expert guidance.
Unfortunately, there are still many agents who start the presentation by bragging about their company or themselves. But that’s not what’s important to the homeowner—at least not up front. What’s important to the homeowner is that they know you care about them, not how much you care about yourself or your company.
Step 2: Identify the Seller’s Needs
You need to prove to the seller’s that you’re there to make sure they’re okay. how can you do that.
So, before you start doing anything, pull out a blank piece of paper and break it down into these three categories. See the image on the right for reference.
You do this because:
They’ll know you care about them right out of the gate because you’re asking what they need. , they know you’re the person they can trust because you’ve demonstrated value. .
Some agents argue that a pre-scripted presentation manual allows them to keep better control of the appointment.
However, in reality, the person doing the talking is never in control. The person asking the questions is always in control. If you don’t believe this, think about a courtroom.
Who’s in control: the attorney or the person on the witness stand? The attorney, of course, because he or she is directing the conversation by asking questions.
You may ask, “What if they say something I’m not prepared for?”
First, let us say that the chance of that happening is very slim. In fact, there are five things that a seller will potentially tell you when you ask them what they need from the sale of their home.
THEY NEED THE HOUSE SOLD
THEY NEED THE MOST MONEY
THEY NEED THE SALE TO OCCUR IN A TIMEFRAME
THEY NEED THE LEAST ISSUES
THEY WANT YOU TO HELP THEM WITH THE RELOCATION TO THEIR NEW HOME
These are the five things every single seller is going to tell you, and it’s been the same five things for the last 30 years. The potential for someone saying anything different is extremely low, so don’t worry about them saying something you’re not prepared for.
As you can see, the first step in building rapport is pretty simple: start with caring about them. Start with talking about them. Start by asking them what’s important to them. They will begin to like you and you’ll begin the process of getting them to feel that they can trust you.
THESE ARE THE FIVE THINGS EVERY SINGLE SELLER IS GOING TO TELL YOU, AND IT’S BEEN THAT WAY FOR THE LAST 30 YEARS.
Now that you know what they need from the sale of the house, you need to teach them the answers that will fulfill these needs—the staple things they need to accomplish their goals.
If they want the house sold for the most money, in the least amount of time, and without hassles, what is necessary?
Write the answers on the piece of paper.
Notice that you haven’t talked about your company yet. You haven’t talked about yourself yet. Instead, you’ve discussed the generic answers to their needs. These are the things they’re going to need from your real estate company. These are the things they’re going to need from an agent.
You’ve built rapport by first asking what they need. You’ve given them the answers to their needs in a generic form without ever talking about you or your company. Now you’re in a nice conversation: two people talking about how they can help each other.
Then, and only then, should you begin to discuss the resources you and your company have to make sure you can fulfill their needs.
Step 3: Explain Your Company’s Value
What are the biggest benefits a seller gets from choosing to work with your company that they could not get from another.
Think of your answers to the questions above from the seller’s perspective. Your company’s value proposition should explain what unique benefits it delivers to the seller and why they should choose your firm over another. We admit that articulating a company’s unique value can be difficult.
Agents sometimes ask if an outside vendor could put together the perfect listing presentation for them, complete with the ideal value proposition. The answer is no. When it comes to the value proposition your company offers, you know that much better than anyone else does.
Some points to consider when explaining your company’s value:
- What are the fundamentals of your company’s marketing plan?
- How do you find and qualify prospective purchasers?
- What is your company’s ability to manage the overall process?
Every company has distinct advantages. You need to be able to simply and effectively explain your company’s unique value proposition and how it differs from your competitors’.
Step 4: Communicate Your Value
This is the time to differentiate yourself from other agents.
When explaining your personal value proposition, you want to differentiate yourself from the other agents in the marketplace, including the agents from your own company that might go on that listing presentation.
Remember, having a strong beginning and a powerful ending is crucial. Gain their interest during the first couple of minutes of the presentation and then build to a real strength at the end.
What Do You Bring to the Table?
You now have successfully articulated the benef its of your company, but why should they work with YOU over another agent?
Here are some examples of things to include in your personal value proposition:
Sres designation.
If you are speaking to a baby boomer or a senior citizen and you have your SRES designation, be sure to mention it. (The same goes for any other relevant designations)
Certificates or Classifications
If you’ve taken a negotiation class in the past and received a certificate for it, take the syllabus or the brochure for the class and make it part of your listing presentation.
Market Insights
If you subscribe to services like KCM or other programs that help you stay abreast of market conditions, let them know. Sellers want to be confident you are knowledgeable.
Just as you need to be able to talk about your company’s value proposition, you also need to have a value proposition of your own. Again, this can be difficult. After all, as children we were often told not to brag about ourselves.
But you’re not a child anymore, and you’re not bragging. You’re giving your sellers the information they need to make an informed decision. Your personal value proposition highlights what sets you apart from other agents and how you can best serve your seller.
Step 5: Develop Trust
Clients want an expert. experts speak with confidence, and that’s how you build trust. .
Sellers have to trust you enough to let you set the market value on possibly the largest asset their family owns. They have to trust you enough to set the time schedule for a successful liquidation of that asset. They have to trust you enough to set a fair fee to handle the liquidation of that asset. Therefore, you want to make sure they trust you enough at the conclusion of your presentation.
So, how do you get them to trust you?
Here’s the Challenge…
Whenever we become more involved in any situation, we enter a hyper-sensitive state of awareness. That is, when something becomes important to us, we become more sensitive to it.
For example, let’s say you went out to buy a car, and the reason you bought that particular car is because it was unique. Not very many people have that car. You were going to look pretty cool driving that car.
However, as soon as you pull out of the dealership and hit the road in your hot new wheels, what do you see all over the highway? THAT CAR! The dealership didn’t sell millions last night. You’re just now in a hyper-sensitive state of awareness.
This same phenomenon occurs when someone is considering a real estate transaction. Once a homeowner decides to sell their home they enter this hyper-sensitive state of awareness. They begin following housing news more closely. They watch the real estate segments on CNBC, listen for them on Bloomberg radio and read them in the Wall Street Journal. They get a good idea of the national housing news.
Here’s the Solution…
At this moment, what they really need is someone to explain how what they heard on the radio, what they saw on television, what they read in every newspaper does—or doesn’t— apply to your market. And you have to prove it to them.
It isn’t until then that you can discuss how what they’ve seen impacts their situation.
Additional Tips to Help Build the Right Listing Presentation
Now that you understand the essential steps, we can cover what other pieces are important for the perfect listing presentation.
But first, let’s take a look at a quote by financial guru, Dave Ramsey:
“When getting help with money, whether it’s insurance, real estate or investments, you should always look for someone with the heart of a teacher, not the heart of a salesman.”
In his quote, Dave Ramsey talks about our industry specifically. When you have the heart of a teacher, you’re willing to take the time in each presentation to teach. Every conversation is an educational opportunity.
You shouldn’t be trying to convince someone to sell their home (that’s what salespeople do); instead, you should be helping your sellers discover what their options are, explaining the pros and cons of each of those options, and then letting them make the decision that is best for them and their families.
That’s what a trusted advisor, with the heart of a teacher, does.
But while it’s just as important for you to be able to speak eloquently, intelligently and directly to your clients, it’s more important that you show them why you’re the best agent. Here are some tips and tricks on how to win a listing presentation so your listing presentation is successful for today’s market.
Featured Resource: Free Customizable Listing Presentation Template
The importance of visual aids.
Simply “telling” your clients something isn’t enough. They need to “see” it to believe it. If you’re not using strong visuals in all your communications with clients (face-to-face meetings, emails, newsletters, etc.), then you’re not being fully heard or understood.
Using visuals enables you to explain your clients’ options in a way they can understand. This heavily researched topic has been proven time and time again.
Here are some more statistics that back it up:
VISUALS MAKES PRESENTATIONS 43% MORE PERSUASIVE THAN UNAIDED ONES
WE PROCESS VISUALS 60,000 TIMES FASTER THAN TEXT
VISUALS HAVE BEEN FOUND TO IMPROVE LEARNING BY UP TO 400%
90% OF INFORMATION TRANSMITTED TO THE BRAIN IS VISUAL
Remember, your job now is to help your clients understand how the market impacts their situation. Powerful and relevant visuals give them the best opportunity to understand the complexities and nuances of the real estate market.
Your job is not done until they are fully informed, can fully understand the information, and can make the decision that is best for them and their family. This is also when you will have their trust and be seen as a true professional.
Take the time to prepare visuals for every appointment. It is vital to your success in today’s environment.
After all, what makes more sense:
Your Path to Success: How KCM Can Help
Yes, the real estate industry is changing dramatically. It’s no longer about being the biggest office or dispensing information; it’s about your ability to analyze that information so well that you can teach it to others, because that’s how you gain trust.
The agents that EMBRACE this concept are going to be the DOMINANT agents moving forward. They are the ones who will win the race!
“THERE IS A COMPETITIVE ADVANTAGE TO KNOWLEDGE, BUT VERY FEW DECISION MAKERS KNOW HOW TO HARNESS IT…YOU HAVE TO BE STRATEGIC ABOUT IT.” – MARTIN IHRIG
As you develop yourself as a great listing agent, remember to plot out these three steps along the way:
Step 1: Continually Educate Yourself
Whether you use the KCM membership that we provide or some other educational means, know what’s going on and why it’s happening. As Albert Einstein said, “Wisdom is not a product of schooling but of the life-long attempt to acquire it.”
Step 2: Communicate What You Learn
Think of it as the ability to sing versus being on iTunes. If you can sing, but deliver your message on the equivalent of 8-track tapes, no one will listen to you. If, however, you can sing and you publish your music digitally (the modern format), you’ll have a much higher likelihood of reaching your audience.
In real estate, this means making sure your listing presentations are filled with impactful, relevant information that will help your clients gain clarity from the confusion in the market.
Make your presentations overly visual and so simple that anyone—even a child—can understand what is happening in the current market. Graphs, charts, and infographics are great formats to use.
Step 3: Become a Keeping Current Matters Member
Fact: keeping current matters! You can have a tremendous understanding of key factors and wonderful visual materials to help make it easy for your sellers, but if you’re not updating these things on a consistent basis, you’re lost. Keeping Current Matters offers easy-to-share blog posts, social media graphics, videos, guides, and more to help you stand out as the go-to real estate agent.
How valuable would a physician be if he/she didn’t update his/her advice and recommendations based on the newest medical research? Don’t be caught with outdated information in your presentations and conversations. Do your homework and be on top of all the major news that will impact the current real estate market.
For most families, selling a home is one of the most important personal decisions and possibly the largest financial decision they’ll ever make. They are looking for someone they can trust—for a true professional to help them through this process.
Make sure that’s exactly who they get when you walk into their home for a listing presentation.
- Must-Share Content
- Real Estate Blog
- Start a Free Trial
- Speakers Bureau
- Daily Blog Posts
- Social Graphics
- Buyer & Seller Guides
- Market Reports & Visuals
- Email & Newsletter Builder
- Spanish Content
- Success Stories
- News & Press
- Group Membership
IMAGES
VIDEO
COMMENTS
⭕️ NEW! Download Jackie's FREE Script Book!http://bit.ly/3H1LlPS⭕️ Schedule a FREE Coaching Callhttps://bit.ly/3TCWT3y⭕️ 3-DAY FREE TRAINING https://bit ...
In this blog, I’ll walk you through exactly what a listing presentation is, what goes into it, and how you can make yours stand out from the competition to convince sellers to work with you and even attract new business. Let’s start with what a realtor listing presentation consists of….
Creating a presentation that showcases your skills, expertise, and ability to sell a home is a must for every agent. So, I’ve put together some tips and tricks to help you amp up your game and rock your listing presentation every time. Download The Close’s Listing Presentation Template.
If you’re a new real estate agent, you might be intimidated by the thought of doing your first real estate listing presentation. This post details 25 steps you can take to prepare for your presentation and give you the confidence you need to make the best impression.
Win more listings by acing the fundamentals of the listing appointment, including a knockout real estate listing presentation.
Creating a listing presentation for real estate agents is important, but how do you win over clients with your presentation? Below, we’ll cover the ins and outs of creating a winning real estate listing presentation that helps you grow your business.
⭕️ NEW! Download Jackie's FREE Script Book!http://bit.ly/3H1LlPS⭕️ Schedule a FREE Coaching Callhttps://bit.ly/3TCWT3y⭕️ 3-DAY FREE TRAINING https://bit ...
Real estate listing presentations can make or break your lead-to-client conversion, so use these 15 sales tips to perfect your pitch to seller leads.
Do you want to gain consistency, stability, and pr...more. ________________________________ Are you tired of the up-and-down income?
As a real estate agent, your listing presentation is key for building trust and signing on new clients. Check out our tips and download a free listing template.